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Strategy First!
  Why You Need a
Social Media Strategy
Social Media
Mythbusting
What is Social Media?
Social Media Tools &
   Technologies
Social Media Tools &
     Technologies
Blogs
Social Media Tools &
     Technologies
        Location-Based &
Blogs     Review Apps
Social Media Tools &
     Technologies
        Location-Based &
Blogs     Review Apps      Social Networks
Social Media Tools &
        Technologies
             Location-Based &
  Blogs        Review Apps      Social Networks




Microblogs
Social Media Tools &
        Technologies
             Location-Based &
  Blogs        Review Apps        Social Networks




Microblogs   Multimedia Sharing
Social Media Tools &
        Technologies
             Location-Based &
  Blogs        Review Apps        Social Networks




Microblogs   Multimedia Sharing      Article Sharing &
                                           Voting
Why You Need
 A Strategy
The P in POST:
    People
Social Technographics
     Females, Age 25-34
Social Technographics
      Males, Age 45-54
Social Network Participation
 in Corpus Christi by Age
            Percent of Local Social Network Participation by Age

                      9%
 Under 18
                                         21%
                                               24%
    18-24
                                                                     37%
                                            24%
    25-34
                                           23%
                                   17%
    35-44
                      9%
                             14%
    45-54
            4%                                                     Facebook
                                                                   Myspace
                       10%
     55+
                 6%
The O in POST:
  Objectives
Why Are You Here?
Why Are You Here?
• Listening - Gathering feedback, doing research
Why Are You Here?
• Listening - Gathering feedback, doing research
• Talking - Increasing brand awareness, educating
  consumers, promotions, traditional marketing
Why Are You Here?
• Listening - Gathering feedback, doing research
• Talking - Increasing brand awareness, educating
   consumers, promotions, traditional marketing

• Energizing - Increasing online/store traffic,
   increase word-of-mouth/referrals
Why Are You Here?
• Listening - Gathering feedback, doing research
• Talking - Increasing brand awareness, educating
   consumers, promotions, traditional marketing

• Energizing - Increasing online/store traffic,
   increase word-of-mouth/referrals

• Supporting - Providing tech support, customer
   service
Why Are You Here?
• Listening - Gathering feedback, doing research
• Talking - Increasing brand awareness, educating
   consumers, promotions, traditional marketing

• Energizing - Increasing online/store traffic,
   increase word-of-mouth/referrals

• Supporting - Providing tech support, customer
   service

• Embracing - Creating new products
The S in POST: Strategy
People + Objectives =
      Strategy
The T in POST:Technology
Tips for Avoiding BSOS
Tips for Avoiding BSOS

• Have a clear, concise strategy on paper: Are your
   people there? Can you meet your objectives?
Tips for Avoiding BSOS

• Have a clear, concise strategy on paper: Are your
   people there? Can you meet your objectives?

• Do research
Tips for Avoiding BSOS

• Have a clear, concise strategy on paper: Are your
   people there? Can you meet your objectives?

• Do research
• Evaluate user-friendliness
Tips for Avoiding BSOS

• Have a clear, concise strategy on paper: Are your
   people there? Can you meet your objectives?

• Do research
• Evaluate user-friendliness
• Let “efficiency” and “effectiveness” be your
   watchwords
Choose Wisely!
Choose Wisely!
Consistency is King
Create a Schedule
Questions?
facebook.com/neovia

                twitter.com/neovia

holly@neoviasolutions.com

         www.neoviasolutions.com

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Strategy First! Why You Need a Social Media Strategy

  • 1. Strategy First! Why You Need a Social Media Strategy
  • 3. What is Social Media?
  • 4. Social Media Tools & Technologies
  • 5. Social Media Tools & Technologies Blogs
  • 6. Social Media Tools & Technologies Location-Based & Blogs Review Apps
  • 7. Social Media Tools & Technologies Location-Based & Blogs Review Apps Social Networks
  • 8. Social Media Tools & Technologies Location-Based & Blogs Review Apps Social Networks Microblogs
  • 9. Social Media Tools & Technologies Location-Based & Blogs Review Apps Social Networks Microblogs Multimedia Sharing
  • 10. Social Media Tools & Technologies Location-Based & Blogs Review Apps Social Networks Microblogs Multimedia Sharing Article Sharing & Voting
  • 11. Why You Need A Strategy
  • 12. The P in POST: People
  • 13. Social Technographics Females, Age 25-34
  • 14. Social Technographics Males, Age 45-54
  • 15. Social Network Participation in Corpus Christi by Age Percent of Local Social Network Participation by Age 9% Under 18 21% 24% 18-24 37% 24% 25-34 23% 17% 35-44 9% 14% 45-54 4% Facebook Myspace 10% 55+ 6%
  • 16. The O in POST: Objectives
  • 17. Why Are You Here?
  • 18. Why Are You Here? • Listening - Gathering feedback, doing research
  • 19. Why Are You Here? • Listening - Gathering feedback, doing research • Talking - Increasing brand awareness, educating consumers, promotions, traditional marketing
  • 20. Why Are You Here? • Listening - Gathering feedback, doing research • Talking - Increasing brand awareness, educating consumers, promotions, traditional marketing • Energizing - Increasing online/store traffic, increase word-of-mouth/referrals
  • 21. Why Are You Here? • Listening - Gathering feedback, doing research • Talking - Increasing brand awareness, educating consumers, promotions, traditional marketing • Energizing - Increasing online/store traffic, increase word-of-mouth/referrals • Supporting - Providing tech support, customer service
  • 22. Why Are You Here? • Listening - Gathering feedback, doing research • Talking - Increasing brand awareness, educating consumers, promotions, traditional marketing • Energizing - Increasing online/store traffic, increase word-of-mouth/referrals • Supporting - Providing tech support, customer service • Embracing - Creating new products
  • 23. The S in POST: Strategy
  • 24. People + Objectives = Strategy
  • 25. The T in POST:Technology
  • 27. Tips for Avoiding BSOS • Have a clear, concise strategy on paper: Are your people there? Can you meet your objectives?
  • 28. Tips for Avoiding BSOS • Have a clear, concise strategy on paper: Are your people there? Can you meet your objectives? • Do research
  • 29. Tips for Avoiding BSOS • Have a clear, concise strategy on paper: Are your people there? Can you meet your objectives? • Do research • Evaluate user-friendliness
  • 30. Tips for Avoiding BSOS • Have a clear, concise strategy on paper: Are your people there? Can you meet your objectives? • Do research • Evaluate user-friendliness • Let “efficiency” and “effectiveness” be your watchwords
  • 35. Questions? facebook.com/neovia twitter.com/neovia holly@neoviasolutions.com www.neoviasolutions.com

Notas del editor