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FS18 Chicago Keynote
1.
©2008–18 New Relic,
Inc. All rights reserved
2.
©2008–18 New Relic,
Inc. All rights reserved VP ENTERPRISE MARK EISSLER New Relic
3.
©2008–18 New Relic,
Inc. All rights reserved This document and the information herein (including any information that may be incorporated by reference) is provided for informational purposes only and should not be construed as an offer, commitment, promise or obligation on behalf of New Relic, Inc. (“New Relic”) to sell securities or deliver any product, material, code, functionality, or other feature. Any information provided hereby is proprietary to New Relic and may not be replicated or disclosed without New Relic’s express written permission. Such information may contain forward-looking statements within the meaning of federal securities laws. Any statement that is not a historical fact or refers to expectations, projections, future plans, objectives, estimates, goals, or other characterizations of future events is a forward-looking statement. These forward-looking statements can often be identified as such because the context of the statement will include words such as “believes,” “anticipates,” “expects” or words of similar import. Actual results may differ materially from those expressed in these forward-looking statements, which speak only as of the date hereof, and are subject to change at any time without notice. Existing and prospective investors, customers and other third parties transacting business with New Relic are cautioned not to place undue reliance on this forward-looking information. The achievement or success of the matters covered by such forward-looking statements are based on New Relic’s current assumptions, expectations, and beliefs and are subject to substantial risks, uncertainties, assumptions, and changes in circumstances that may cause the actual results, performance, or achievements to differ materially from those expressed or implied in any forward-looking statement. Further information on factors that could affect such forward-looking statements is included in the filings we make with the SEC from time to time. Copies of these documents may be obtained by visiting New Relic’s Investor Relations website at ir.newrelic.com or the SEC’s website at www.sec.gov. New Relic assumes no obligation and does not intend to update these forward-looking statements, except as required by law. New Relic makes no warranties, expressed or implied, in this document or otherwise, with respect to the information provided.
4.
©2008–18 New Relic,
Inc. All rights reserved 4 FUTURESTACK welcome to
5.
©2008–18 New Relic,
Inc. All rights reserved 5
6.
©2008–18 New Relic,
Inc. All rights reserved 5
7.
©2008–18 New Relic,
Inc. All rights reserved 6 THANK YOU
8.
©2008–18 New Relic,
Inc. All rights reserved 6 THANK YOU
9.
©2008–18 New Relic,
Inc. All rights reserved ACCELERATE TO THE FUTURE
10.
©2008–19 New Relic,
Inc. All rights reserved 8 Agenda 9:00 – 11:00 Morning Keynote Digital Moments of Truth 11:00 – 11:10 Break 11:10 – 12:00 DevOps and Agility Panel 12:00 – 1:00 Lunch 1:00 – 2:45 Afternoon Sessions 3:00 – 3:15 Break 3:15 – 5:00 Afternoon Sessions Celebrity Dashboards 5:00 Networking Reception
11.
©2008–19 New Relic,
Inc. All rights reserved CTO NEW RELIC Ken Gavranovic
12.
©2008–19 New Relic,
Inc. All rights reserved 10
13.
©2008–19 New Relic,
Inc. All rights reserved 11 2008 Democratize APM
14.
©2008–19 New Relic,
Inc. All rights reserved 11 2008 Democratize APM SaaS based Immediate value Easy to use
15.
©2008–19 New Relic,
Inc. All rights reserved 12 200880
16.
©2008–19 New Relic,
Inc. All rights reserved 12 200881 Empower Software-Driven Companies to Innovate Faster
17.
©2008–19 New Relic,
Inc. All rights reserved 13 New Relic is Your Partner on Your Journey to Modern Software Development and Operations 14,000+ Disruptors2000+ Global Enterprises NEWR NYSE – 2014 17k+ Customers 2B+ Scale: Events & metrics per minute 50% of Fortune 100 use NR
18.
©2008–19 New Relic,
Inc. All rights reserved 14 More than 400 developers, SREs, designers, product managers
19.
©2008–19 New Relic,
Inc. All rights reserved 15 …deploying
20.
©2008–19 New Relic,
Inc. All rights reserved 15 every day…deploying
21.
©2008–19 New Relic,
Inc. All rights reserved 16 We Understand Scale and Velocity
22.
©2008–19 New Relic,
Inc. All rights reserved 16 We Understand Scale and Velocity New Relic Agile Teams 50+ Agile Dev at Scale Minimum Marketable Features launched Last Quarter 304 Development Velocity Measurements Collected per Minute 2B Cloud-Scale Volume
23.
©2008–19 New Relic,
Inc. All rights reserved 17 1.2 trillion data points
24.
©2008–19 New Relic,
Inc. All rights reserved 17 queried per minute 1.2 trillion data points
25.
©2008–19 New Relic,
Inc. All rights reserved 18 We ingest more than 18©2008–19 New Relic, Inc. All rights reserved
26.
©2008–19 New Relic,
Inc. All rights reserved 18 4,385xthe number of tweets generated per minute on Twitter We ingest more than 18©2008–19 New Relic, Inc. All rights reserved
27.
©2008–19 New Relic,
Inc. All rights reserved 18 4,385xthe number of tweets generated per minute on Twitter We ingest more than 18©2008–19 New Relic, Inc. All rights reserved
28.
©2008–19 New Relic,
Inc. All rights reserved 19 We ingest more than 19©2008–19 New Relic, Inc. All rights reserved
29.
©2008–19 New Relic,
Inc. All rights reserved 19 131xthe number of texts sent per minute We ingest more than 19©2008–19 New Relic, Inc. All rights reserved
30.
©2008–19 New Relic,
Inc. All rights reserved 19 131xthe number of texts sent per minute We ingest more than 19©2008–19 New Relic, Inc. All rights reserved
31.
©2008–19 New Relic,
Inc. All rights reserved 20 Scale for Your Success
32.
©2008–19 New Relic,
Inc. All rights reserved 20 Scale for Your Success 50 million unique containers per month 10 million alert notifications sent per month 3 million deployment markers set per month 1.5 million concurrent HTTP connections 400k+ software professionals 5+ billion page views monitored per day
33.
©2008–19 New Relic,
Inc. All rights reserved 21 Market Leadership
34.
©2008–19 New Relic,
Inc. All rights reserved 21 Market Leadership Leader IDC Marketscape for APM Leader Gartner Magic Quadrant for APM Suites Leader Forrester Wave for APM
35.
©2008–19 New Relic,
Inc. All rights reserved 22
36.
©2008–19 New Relic,
Inc. All rights reserved 22 New Relic was named a 2018 Gartner Peer Insights Customers’ Choice for Application Performance Monitoring Suites. The Gartner Peer Insights Customers’ Choice logo is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice distinctions are determined by the subjective opinions of individual end-user customers based on their own experiences, the number of published reviews on Gartner Peer Insights and overall ratings for a given vendor in the market, as further described here, and are not intended in any way to represent the views of Gartner or its affiliates. “Don’t live without New Relic” “New Relic helped us be successful, when other products could not” “Digital is a team sport, New Relic is key to having a common playbook”
37.
©2008–19 New Relic,
Inc. All rights reserved 23
38.
©2008–19 New Relic,
Inc. All rights reserved 23 2.2X ROI 8 mos. payback
39.
©2008–19 New Relic,
Inc. All rights reserved 24 But why is it urgent to move to modern software development and operations?
40.
©2008–19 New Relic,
Inc. All rights reserved 24 But why is it urgent to move to modern software development and operations? let’s look back…
41.
©2008–19 New Relic,
Inc. All rights reserved 25
42.
©2008–19 New Relic,
Inc. All rights reserved 26 And let’s not forget the great logic created in 2008…
43.
©2008–19 New Relic,
Inc. All rights reserved 26 And let’s not forget the great logic created in 2008… “IT is a commodity”
44.
©2008–19 New Relic,
Inc. All rights reserved 27 And what about mobile?
45.
©2008–19 New Relic,
Inc. All rights reserved 27 And what about mobile? “Is mobile really going to be a thing?”
46.
©2008–19 New Relic,
Inc. All rights reserved 28 But It’s 2018…
47.
©2008–19 New Relic,
Inc. All rights reserved 29 But It’s 2018…
48.
©2008–19 New Relic,
Inc. All rights reserved 29 Reed Hastings to the rest of the TV industry: Give up, just focus on news and sports CVS doesn’t want to leave any ‘white space’ for Amazon to disrupt Sears files for bankruptcy, and Eddie Lampert steps down as CEO But It’s 2018…
49.
©2008–19 New Relic,
Inc. All rights reserved 30
50.
©2008–19 New Relic,
Inc. All rights reserved 30 Jamie Dimon: JPMorgan spent nearly 10 billion on tech last year
51.
©2008–19 New Relic,
Inc. All rights reserved 31
52.
©2008–19 New Relic,
Inc. All rights reserved 31 Oppenheimer upgrades Nike because it believes the sneaker giant is becoming a technology play
53.
©2008–19 New Relic,
Inc. All rights reserved 32
54.
©2008–19 New Relic,
Inc. All rights reserved 33
55.
©2008–19 New Relic,
Inc. All rights reserved 33 Companies must move faster “By 2021, at least 50% of global GDP will be digitized”
56.
©2008–19 New Relic,
Inc. All rights reserved Mobile Dunkin Brands Technology GE Digital Hospitality Airbnb Retail Jet.com / Walmart 63% eCommerce growth in Q3 2017 Now active in +65,000 cities, 191 countries, +3M listings on its platform $100M predicted sales from Predix IOT Software in 2017 Food & Beverage Domino’s 50% of corp employees now in software and analytics Stock up 5,000% since 2008 70% growth in mobile payments in 2016 Financial Services RBC 40% of 2016 tech budget focused on AI and blockchain The Promise of Digital Transformation Is Clear 34©2008–19 New Relic, Inc. All rights reserved
57.
©2008–19 New Relic,
Inc. All rights reserved 70% growth in mobile payments in 2016 … but the Challenges Are Real 1 in 3 cloud projects will fail in 2018 Every business is now a digital business. Companies are scrambling to respond to higher consumer expectations and more nimble competitors. +50% Fortune 500 companies are bankrupt, acquired, defunct, dropped since 2000 +70% of I&O teams will experience a skills shortage by 2018 $1.25-2.5b/yr the cost of unplanned downtime for Fortune 1000 companies 35©2008–19 New Relic, Inc. All rights reserved
58.
©2008–19 New Relic,
Inc. All rights reserved 36 But who will decide which company thrives and which one dies?
59.
©2008–19 New Relic,
Inc. All rights reserved 36 But who will decide which company thrives and which one dies? Who is going to determine the victors?
60.
©2008–19 New Relic,
Inc. All rights reserved 37 You.
61.
©2008–19 New Relic,
Inc. All rights reserved 38 Committed to Solving Customer Challenges Cloud Adoption Agile DevOps Digital Customer Experience
62.
©2008–19 New Relic,
Inc. All rights reserved 39
63.
©2008–19 New Relic,
Inc. All rights reserved 39 2006 Cloud 2009 DevOps 2012 Microservices 2013 Docker 2014 Serverless & Kubernetes 2018 Service Mesh
64.
©2008–19 New Relic,
Inc. All rights reserved 40
65.
©2008–19 New Relic,
Inc. All rights reserved 40 Customer Expectations New Technologies Cultural Changes Talent Retention Faster Velocity + Deployment
66.
©2008–19 New Relic,
Inc. All rights reserved 41
67.
©2008–19 New Relic,
Inc. All rights reserved 42
68.
©2008–19 New Relic,
Inc. All rights reserved 42
69.
©2008–19 New Relic,
Inc. All rights reserved 43 Velocity Imperative
70.
©2008–19 New Relic,
Inc. All rights reserved 43 Deliver Value to Your Customers Faster Velocity Imperative
71.
©2008–19 New Relic,
Inc. All rights reserved Choose Two 44 COSTSPEED QUALITY
72.
©2008–19 New Relic,
Inc. All rights reserved Choose Two 44©2008–19 New Relic, Inc. All rights reserved Choose Two 47©2008–19 New Relic, Inc. All rights reserved Choose Two 47 COSTSPEED QUALITY
73.
©2008–19 New Relic,
Inc. All rights reserved 45 SCALABLE RELIABLE MAINTAINABLE PORTABLE RESILIENT CONTINUOUS DISPOSABLE OBSERVABLE AUTOMATED COSTQUALITY ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 SPEED
74.
©2008–19 New Relic,
Inc. All rights reserved 45 Expectations of Modern Software SCALABLE RELIABLE MAINTAINABLE PORTABLE RESILIENT CONTINUOUS DISPOSABLE OBSERVABLE AUTOMATED COSTQUALITY ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 SPEED
75.
©2008–19 New Relic,
Inc. All rights reserved 45 Expectations of Modern Software SCALABLE RELIABLE MAINTAINABLE PORTABLE RESILIENT CONTINUOUS DISPOSABLE OBSERVABLE AUTOMATED COSTQUALITY ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 SPEED
76.
©2008–19 New Relic,
Inc. All rights reserved 46 FAST FEEDBACK BLAMELESS DATA-DRIVEN AUTONOMOUS T-SHAPED INTEGRATED COLLABORATIVE FLEXIBLE TRUSTED RESPONSIBLEFAIL FAST ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 ADAPTIVE
77.
©2008–19 New Relic,
Inc. All rights reserved 46 Expectations of Modern Software Teams FAST FEEDBACK BLAMELESS DATA-DRIVEN AUTONOMOUS T-SHAPED INTEGRATED COLLABORATIVE FLEXIBLE TRUSTED RESPONSIBLEFAIL FAST ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 ADAPTIVE
78.
©2008–19 New Relic,
Inc. All rights reserved 46 Expectations of Modern Software Teams FAST FEEDBACK BLAMELESS DATA-DRIVEN AUTONOMOUS T-SHAPED INTEGRATED COLLABORATIVE FLEXIBLE TRUSTED RESPONSIBLEFAIL FAST ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 ©2008–19 New Relic, Inc. All rights reserved Choose Two 47 ADAPTIVE
79.
©2008–19 New Relic,
Inc. All rights reserved 47 Core Principles of a Modern Monitoring Platform Provides customer-centric visibility Scales to your biggest day Supports modern tech Intelligence + analytics to find and fix issues fast Must be open and extensible Empowers teams to easily adopt and use
80.
©2008–19 New Relic,
Inc. All rights reserved 48 Connected Data Points Across Your Stack End-User Experience Applications The BusinessInfrastructure
81.
©2008–19 New Relic,
Inc. All rights reserved 49
82.
©2008–19 New Relic,
Inc. All rights reserved 49 Real-time insights to help your company win.
83.
©2008–18 New Relic,
Inc. All rights reserved PRINCIPAL PRODUCT MARKETING MANAGER @seankcarpenter SEAN CARPENTER
84.
85.
DISTRIBUTED TRACING
86.
©2008–18 New Relic,
Inc. All rights reserved NEW RELIC DISTRIBUTED TRACING 52 Analyze calls across your micro-service ecosystem in a single UI
87.
©2008–18 New Relic,
Inc. All rights reserved NEW RELIC DISTRIBUTED TRACING 52 Analyze calls across your micro-service ecosystem in a single UI Find Errors, Bottlenecks, and Anomalies Use Metadata to Zero in on the Traces That Matter Most Understand Your Application Dependencies
88.
©2008–18 New Relic,
Inc. All rights reserved 53 DEMO
89.
©2008–18 New Relic,
Inc. All rights reserved 54
90.
AI
91.
A IPPLIED NTELLIGENCE
92.
©2008–18 New Relic,
Inc. All rights reserved INTRODUCING NEW INTELLIGENCE FEATURES IN NEW RELIC ALERTS 56 Outlier Detection
93.
©2008–18 New Relic,
Inc. All rights reserved INTRODUCING NEW INTELLIGENCE FEATURES IN NEW RELIC ALERTS 56 Outlier Detection
94.
©2008–18 New Relic,
Inc. All rights reserved 57 DEMO
95.
©2008–18 New Relic,
Inc. All rights reserved INTRODUCING NEW INTELLIGENCE FEATURES IN NEW RELIC ALERTS 58 Incident Context Shows you where to look to fix something fast! 58
96.
©2008–18 New Relic,
Inc. All rights reserved INTRODUCING NEW INTELLIGENCE FEATURES IN NEW RELIC ALERTS 58 Incident Context Shows you where to look to fix something fast! 58
97.
©2008–18 New Relic,
Inc. All rights reserved INCIDENT CONTEXT 59
98.
©2008–18 New Relic,
Inc. All rights reserved INCIDENT CONTEXT 6060
99.
©2008–18 New Relic,
Inc. All rights reserved INCIDENT CONTEXT 6060
100.
©2008–18 New Relic,
Inc. All rights reserved INCIDENT CONTEXT 61
101.
102.
KUBERNETES
103.
©2008–18 New Relic,
Inc. All rights reserved RAPID ADOPTION OF KUBERNETES 63
104.
©2008–18 New Relic,
Inc. All rights reserved RAPID ADOPTION OF KUBERNETES 63 Move Faster Cost Efficient Portable
105.
©2008–18 New Relic,
Inc. All rights reserved 64 DEMO
106.
©2008–18 New Relic,
Inc. All rights reserved 65 NEW RELIC KUBERNETES CLUSTER EXPLORER Understand the health & performance of your complex Kubernetes environments
107.
©2008–18 New Relic,
Inc. All rights reserved SHARED VISION FOR MONITORING MODERN SOFTWARE ARCHITECTURES 66 + Containers Microservices Kubernetes
108.
109.
Deliver Customer Value
Faster
110.
111.
OBSERVABILITY AS CODE
112.
©2008–18 New Relic,
Inc. All rights reserved Provides application- centric visibility Scales to your biggest day Supports modern tech Delivers intelligence to find and fix issues fast Empowers teams to easily adopt and use CORE PRINCIPLES OF A MODERN MONITORING PLATFORM 6969 Must be open and extensible
113.
©2008–18 New Relic,
Inc. All rights reserved Provides application- centric visibility Scales to your biggest day Supports modern tech Delivers intelligence to find and fix issues fast Empowers teams to easily adopt and use CORE PRINCIPLES OF A MODERN MONITORING PLATFORM 6969 Must be open and extensible Must be open and extensible
114.
©2008–18 New Relic,
Inc. All rights reserved SENIOR DIRECTOR OF PLATFORM & ECOSYSTEM @weitzelm Mark Weitzel
115.
©2008–18 New Relic,
Inc. All rights reserved 71
116.
©2008–18 New Relic,
Inc. All rights reserved 71 THE NEW RELIC DEVELOPER PROGRAM Extend Customize Automate
117.
©2008–18 New Relic,
Inc. All rights reserved 72
118.
©2008–18 New Relic,
Inc. All rights reserved 73
119.
©2008–18 New Relic,
Inc. All rights reserved 74
120.
©2008–18 New Relic,
Inc. All rights reserved 75
121.
©2008–18 New Relic,
Inc. All rights reserved 76
122.
©2008–18 New Relic,
Inc. All rights reserved 77
123.
©2008–18 New Relic,
Inc. All rights reserved 78
124.
©2008–18 New Relic,
Inc. All rights reserved 79
125.
©2008–18 New Relic,
Inc. All rights reserved 80
126.
©2008–18 New Relic,
Inc. All rights reserved START EXTENDING TODAY developer.newrelic.com 81
127.
©2008–18 New Relic,
Inc. All rights reserved START EXTENDING TODAY developer.newrelic.com 81 Education Code Community
128.
129.
Deliver Customer Value
Faster
130.
©2008–19 New Relic,
Inc. All rights reserved 83 Agenda 9:00 – 11:00 Morning Keynote Digital Moments of Truth 11:00 – 11:10 Break 11:10 – 12:00 DevOps and Agility Panel 12:00 – 1:00 Lunch 1:00 – 2:45 Afternoon Sessions 3:00 – 3:15 Break 3:15 – 5:00 Afternoon Sessions Celebrity Dashboards 5:00 Networking Reception
131.
©2008–18 New Relic,
Inc. All rights reserved©2008–18 New Relic, Inc. All rights reserved 84
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