Human Resource Outsourcing (HRO) By Ranjan Sinha, CEO & Chairman, Summit HR India.

1. HRO
Ranjan Sinha
CEO & Ch i
Chairman S
Summit HR I di
it India
www.summithrindia.com
Pune Chapter Annual Conference 2008

2. Top 1000 CEOs were asked..
p
What is the MOST important factor
p
influencing your organization's
achievement of it strategic
objectives?
engagetalent.blogspot.com
Pune Chapter Annual Conference 2008

3. Overwhelming Response was…
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“INNOVATION”
“Constant reinvention is a central necessity...…We are all
just a moment away from commodity hell”
Jack Welch, Ex Chairman, GE
Pune Chapter Annual Conference 2008

4. Innovation In HR
• Product
• Markets
• B i
Business M d l
Model
engagetalent.blogspot.com
Pune Chapter Annual Conference 2008

5. Innovation is not all equal
q
Global CEOs stated that business model
innovation has the greatest impact on
operating margin growth than product and
service innovation
– Cost Reduction
– Strategic flexibility
– Focus on core
Pune Chapter Annual Conference 2008

6. Business Model Innovation
• Hard to execute
• Organizational resistance need to be
converted to acceptance
• Executive leadership is critical
• Partnerships – Internal and external
engagetalent.blogspot.com
Pune Chapter Annual Conference 2008

7. India is the key battle ground
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Pune Chapter Annual Conference 2008

8. It is here to stay
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Pune Chapter Annual Conference 2008

9. It is getting better
g g
Pune Chapter Annual Conference 2008

10. Satisfaction Levels with Vendors
have come down b t still hi h
h d but till high
engagetalent.blogspot.com
Pune Chapter Annual Conference 2008

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12. Seems like a one way street!
y
Pune Chapter Annual Conference 2008

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14. Future Looks Good
Pune Chapter Annual Conference 2008

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17. Summit HR Fact File
Mission : Help companies win the global war for talent so that they can
dominate the markets they serve
Group Sales : USD 425 million
Services : Comprehensive Talent Supply Chain Management Service
Staffing; Vendor Management Services
Key Clients : Worldwide ‐ 200 + Clients across Technology, Manufacturing,
Media Entertainment; Finance and Insurance and Retail
India: Yahoo, Textronix, Thomson Financial, Max NY Life, CSC,
Covansys, IBM, General Physics, T Systems, KLA‐ Tencor,
US: Sun Microsystems, T Mobile, DELL, CISCO, United
Technology, IBM, Unisys, Moog, KLA, T Mobile
Employees : India: 158
Worldwide : 800
Awards and Wall Street – Top 10 HR Outsourcing Company
Recognition Gartner – Top 100 Outsourcing Company
Global Services ‐ Top 100 ‐ 2006, 2007, 2008
IAOP – Top 10 HR Outsourcing Company
HRO Today – Bakers Dozen RPO company
Offices and : India : 4 Delivery centers, delivering to 8 cities across India
Cities
Cities Worldwide : 32 Offices delivering a cross 120 cities
Worldwide : 32 Offices delivering a cross 120 cities
Serviced
Pune Chapter Annual Conference 2008

18. Demand & Supply in Imbalanced
pp y
•Demand Exceeds Supply
QUALITY, •Zero Sum Game
•New ways to reach candidates
EXPEREINCED
& SKILLED
S
FRESHERS & •Supply Exceeds Demand
SEMI-SKILLED •System for cost effective pre
selection
DEMAND SUPPLY
Companies are looking for innovation in:
1. How to reduce attrition
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2. New ways to source candidates beyond job boards for lateral hiring
Pune Chapter Annual Conference 2008

19. HR Effectiveness vs. Efficiency
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Pune Chapter Annual Conference 2008

20. World Class Organizations
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Pune Chapter Annual Conference 2008

21. World Class Organizations
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Pune Chapter Annual Conference 2008

22. “It’s not the strongest of the species, nor the
most intelligent, that survive; it s the one
intelligent it’s
most responsive to change”
Charles Darwin
Pune Chapter Annual Conference 2008

23. Pune Chapter Annual Conference 2008

24. engagetalent.blogspot.com
Pune Chapter Annual Conference 2008