Assoc Prof Byron slides from the 1st CMI event of 2012

1. DISCOVERING YOUR
PERSONAL MINDSET
ABOUT CHANGE – HOW
YOU THINK ABOUT
CHANGE IMPACTS THE
WAY YOU LEAD CHANGE
Dr Byron Hanson
Associate Professor
Curtin Graduate School of Business

2. Outcomes for this session
• Testing our mindset about change the
process of change
• Share experiences where our own mindset
gets in the way of successfully navigating and
facilitating change
2

3. Individual Response to Change
The nature of change
for individuals and the
concept of resistance
Individual Response to
Change
The Managing Change Model

4. General Nature of Change
General ideas and
views of change
Individual Response to General Nature of
Change Change
The Managing Change Model

5. Planning Change
 Planning required
prior to
implementation
 Understanding
rumours and informal
communication will Planning Change
multiply during Individual Response to General Nature of
change. Change Change
The Managing Change Model

6. Managing the People Side
 The people side is the most
important & most
controversial
 In this area logic, planning &
organisation don’t always Managing the
turn out as intended People Side
because people have Planning Change
feelings, fears, & hopes
 Politics, covert resistance & Individual Response to General Nature of
Change Change
bending the system can
lead anywhere if the change
process is not managed well The Managing Change Model

7. Managing the Organisational Side
of Change
 Management of
those
organisational
factors often lead
to the success or Managing the
failure of change. Managing the
People Side
Organisational
Side of Change
 This often involves
a total Planning Change
organisational
perspective and Individual Response to
Change
General Nature of
Change
the support of
senior The Managing Change Model
management

8. Evaluating the Change Effort
 How can/will you know
if the change effort has
made any progress? Evaluating the
 Are the changes Change Effort
observed, measured? Managing the
Managing the
Organisational
 What are your People Side Side of Change
measures, indicators or Planning Change
targets?
 What are the costs & Individual Response to General Nature of
benefits associated with Change Change
this change?
The Managing Change Model

9. Mindset on the Types of Change
(not all changes are the same)
Mindset:
Transformational
innovation & “out of
the box” thinking
Mindset:
Incremental and
continuous
Improvement
the ‘Life
Cycle” Curve
(adapted from Charles Handy)