A presentation I put together for my group\'s final project of redesigning the "Cafe Commons" restaurant in the Mendoza College of Business facilities. The project was for an Innovation and Design class for the Fall 2009 semester.

2. Timing results

4. 2 checkouts – one for sandwiches, one for other items

5. Outside seating

6. A lot of space

7. Sandwich bar open until 2:30

8. Salad bar

9. Seemingly more faculty than students

10. Very overcrowded in-between classes and especially between 11-2 when the sandwich bar is open

11. Line for sandwich bar gets in the way of cash register and other areas of the café

12. Not much seating

13. Good set-up for group collaboration with round tables and for doing individual work on the side tables and bar stools

14. Not much seating

15. Not enough space for thru-traffic

16. More traffic during breakfast time

17. Very popular

18. Much more spacious

19. Lots of seating - tables, couches, chairs

20. Study space/eatery - about half and half

21. Most crowded on Thursdays between 9 & 10:30 and everyday between 11:45 & 1 – employee observation

23. “Well the Law School cafe doesn't get as busy as Café Commons. But I find the food is much better. The sandwich stuff is the same but the law school always has a Panini of the day in addition to another special. The Paninis are always a big seller and are delicious. Café Commons tends to do the Paninis once a week, as the special, on Friday. The law school does seem to have better specials as well. To be fair, the law school café has a much better facility and more room to work with. This is why they can make a Panini and special everyday. Other than that, they are pretty much the same.” ~ From Café Commons’ Employee Survey

24. Initial Research Insights and Conclusions Primary issue with Café Commons is overcrowding Sandwich bar line and payment line block traffic and run into each other Correlation between space (for both seating and purchasing) and popularity

26. Online Portfolio Link

27. Café Commons Waiting Time Results

28. Sample Observation Day

30. Resulting design objectives Found at: http://tomtomkylejordannicole.ning.com/

32. Longest Waiting Time: 15 min.

33. Time of Day: Lunch

34. Shortest Waiting Time: 1 min.

37. Brainstorming Sketches

40. photo albums  Refining