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1
ENGAGING AND EMPOWERING
A DIVERSE WORKFORCE
Connie Lindsey
Executive Vice President,
Head of Corporate Social
Responsibility and Global
Diversity & Inclusion,
Northern Trust
Dan Houlihan
Executive Vice President,
Head of Asset Servicing for
North American,
Northern Trust
Jim Fitzpatrick
President & CEO,
NICSA
2
Changing the perception and
makeup of financial industry talent
starts with educating, promoting
and providing access to career
opportunities.
3
Inspire
Create
Innovate
A defined strategy and
philosophy for recruiting a more
diverse and inclusive
workforce.
Diversity Project North America:
A NICSA Initiative
In collaboration with Diversity Project U.K. Branch
Diversity Project North America
Sponsored by NICSA
OUR MISSION
• To promote a diverse and inclusive asset management industry with the right
talent to deliver the best possible results for our clients, reflect the society we
serve, and ensure long-term business sustainability.
• To achieve diversity across all dimensions through collaborative leadership from
executive business leaders by pooling resources from industry participants around
challenges we all face.
• To span the entire range of the profession: asset managers, fund complexes, asset
servicers, broker dealers, asset owners and professional service firms that support
the industry.
• To share best practices, identify gaps in our industry and initiate action to help
solve or improve those inadequacies.
• To deepen the understanding and perception of what the asset management
industry entails and the varied roles within it, to encourage a broader range of new
candidates.
Diversity Project North America
24 FOUNDING MEMBERS
Diversity Project North America
Sponsored by NICSA
OUR PLAN
• Form a CEO Advisory Council which will responsible for providing strategic
leadership and will work directly with an Executive Steering Committee. The
Advisory Council will comprise CEOs or C-suite representatives from each of
the founding member firms.
• Form an Executive Steering Committee who will lead the implementation of
the strategy and key deliverables. The Steering Committee will be comprised
of executives from each of the founding member firms.
• Support the management of Committees to focus on different dimensions of
diversity and inclusion by developing programs and initiatives consistent with
the overall goals of the Diversity Project. Committees will comprise
employees from the member firms and additional volunteers or ambassadors
from all levels of the industry.
Diversity Project North America
Sponsored by NICSA
MEMBERSHIP BENEFITS
• Designation as Member Firm
• Small logo promotion on website and all marketing material
• Unlimited number of ambassadors / volunteers on Committees
Diversity Project North America
Sponsored by NICSA
CONTACT INFO
Jim Fitzpatrick
President, NICSA
jfitzpatrick@nicsa.org
NICSA: info@nicsa.org
11
MODERATOR
Connie L. Lindsey is Executive Vice President and Head of Corporate Social Responsibility and Global
Diversity & Inclusion at Northern Trust, Chicago. She is responsible for the design and implementation of
the global Corporate Social Responsibility and Global Diversity and Inclusion strategy for Northern Trust
and the development of goals, policies, and programs appropriate to the brand and business unit
strategies. In addition, Ms. Lindsey provides oversight and leadership to the firm’s response to
environmental matters as well as social issues, within the marketplace, workplace, and the community.
Prior to becoming the Head of CSR, Ms. Lindsey led the client servicing teams in the Public Entities and
Institutions segment in the Corporate & Institutional Services business, serving public fund and not-for-
profit clients. Over the course of her Northern Trust career, she has held a number of leadership roles,
including Deputy Business Head in Operations and Technology, Group Head in Northern Trust’s Wealth
Management business, Director of Enterprise Relationship Management, and Manager in Treasury
Management Consulting and Product Management and holds the Certified Treasury Professional
designation.
Ms. Lindsey is the immediate Past National Board President of Girl Scouts of the USA. She joined the Girl
Scouts board in 2005 and was elected National Board President, the highest-ranking volunteer of this 2.7
million-member organization, in 2008 for a three-year term. She was re-elected to the role of National
Board President at the 2011 convention for another three-year term. In this role she provided guidance in
three vital areas—policy, fund-raising, and leadership. She was an integral part of the Girl Scout
transformation, committed to building and sustaining membership growth and ensuring girls receive a
premier leadership development experience.
Ms. Lindsey is a member of the Economic Club of Chicago, Executive Leadership Council, and Vision
2020’s Leadership Circle. She also serves on the Executives' Club of Chicago; Friends of Prentice Board
at Northwestern Memorial Hospital (Vice President, Philanthropy Co-Chair); Leadership Greater Chicago
(Board President, Fellow); McCormick Theological Seminary (Trustee); Metropolitan Club; Obama
Foundation Inclusion Council (Co-Chair); YMCA of Metropolitan Chicago..
Connie Lindsey
Executive Vice President, Head of
Corporate Social Responsibility
and Global Diversity & Inclusion,
Northern Trust
12
PANELIST
Dan Houlihan is Executive Vice President and Head of Northern Trust Asset Servicing - Americas, a
leading provider of custody, banking, fund administration, investor servicing and outsourced solutions
across the front, middle and back office to both institutional asset owners and fund managers throughout
the region. The broad client range includes fund management firms, large corporations, insurance
companies, public funds and not-for-profit entities, including endowments, foundations and healthcare
companies.
Dan joined Northern Trust in 2008 as the Global Head of Product and Strategy for the Investment
Operations Outsourcing business. He then spent eight years as Head of Global Fund Services in North
America, responsible for servicing the region’s fund manager clients.
Prior to joining Northern Trust, Dan spent 19 years in numerous leadership positions for investment
management, technology, and services companies. Among these, he was President of Citisoft, Inc.
where he was responsible for executing their North American strategy.
Dan currently serves as Chairman of the Board for the National Investment Company Service Association
(NICSA) and as a Director on the Advisors Investment Trust..
Dan Houlihan
Executive Vice President, Head of
Asset Servicing for North
American,
Northern Trust
13
PANELIST
In the role of President Jim works closely with the NICSA Board of Directors to set the strategic direction
of the association. Working with staff, the President executes the goals and objectives of the organization
and manages the overall day-to-day operation of the association’s business including relationship
management, member recruitment, content creation, conference management, as well as the
development of new products and services to serve NICSA’s members.
Jim brings over 30 years of experience to this position and is a former NICSA board member. Previously,
Jim was a Managing Director at Goldman Sachs Asset Management with responsibilities that included
senior leadership responsibilities in both global operations and global sales roles during his career. In
addition, he served as an officer of the Goldman Sachs Funds for fourteen years and served as an
Independent Trustee for the Hays Series Trust. Jim began his career with The Boston Company and later
First Data Investor Services Group, a subsidiary of First Data Corporation, where he held several senior
management positions during his tenure.
Jim Fitzpatrick
President & CEO
NICSA
14
DISCLOSURES
Confidentiality Notice: This communication is confidential, may be privileged, and is meant only for the intended recipient. If you are not
the intended recipient, please notify the sender as soon as possible. All materials contained in this presentation, including the description
of Northern Trust, its systems, processes and pricing methodology, are proprietary information of Northern Trust. In consideration of
acceptance of these materials, the recipient agrees that it will keep all such materials strictly confidential and that it will not, without the prior
written consent of Northern Trust, distribute such materials or any part thereof to any person outside the recipient’s organization or to any
individual within the recipient’s organization who is not directly involved in reviewing this presentation, unless required to do so by
applicable law. If the recipient is a consultant acting on behalf of a third party client, the recipient may share such materials with its client if
it includes a copy of these restrictions with such materials. In such event, the client agrees to comply with these restrictions in
consideration of its accepting such materials.
© 2019 Northern Trust Corporation. Head Office: 50 South La Salle Street, Chicago, Illinois 60603 U.S.A. Incorporated with limited liability
in the U.S. Products and services provided by subsidiaries of Northern Trust Corporation may vary in different markets and are offered in
accordance with local regulation. This material is directed to professional clients only and is not intended for retail clients. For Asia-Pacific
markets, it is directed to expert, institutional, professional and wholesale investors only and should not be relied upon by retail clients or
investors. For legal and regulatory information about our offices and legal entities, visit northerntrust.com/disclosures. The
following information is provided to comply with local disclosure requirements: The Northern Trust Company, London Branch; Northern
Trust Global Services SE; Northern Trust Global Investments Limited; Northern Trust Securities LLP. Northern Trust Global Services SE,
Abu Dhabi Branch, registration Number 000000519 licenced by ADGM under FSRA # 160018. The Northern Trust Company of Saudi
Arabia - a Saudi closed joint stock company - Capital SAR 52 million. Licensed by the Capital Market Authority - License No. 12163-26 -
C.R: 1010366439. Northern Trust Global Services SE Luxembourg Branch, 6 rue Lou Hemmer, L-1748 Senningerberg, Grand-Duché de
Luxembourg, Succursale d’une société de droit étranger RCS B129936. Northern Trust Luxembourg Management Company S.A., 6 rue
Lou Hemmer, L-1748 Senningerberg, Grand-Duché de Luxembourg, Société anonyme RCS B99167. Northern Trust (Guernsey) Limited
(2651)/Northern Trust Fiduciary Services (Guernsey) Limited (29806)/Northern Trust International Fund Administration Services
(Guernsey) Limited (15532) Registered Office: Trafalgar Court Les Banques, St Peter Port, Guernsey GY1 3DA.
15

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Engaging and Empowering A Diverse Workforce

  • 1. 1 ENGAGING AND EMPOWERING A DIVERSE WORKFORCE Connie Lindsey Executive Vice President, Head of Corporate Social Responsibility and Global Diversity & Inclusion, Northern Trust Dan Houlihan Executive Vice President, Head of Asset Servicing for North American, Northern Trust Jim Fitzpatrick President & CEO, NICSA
  • 2. 2 Changing the perception and makeup of financial industry talent starts with educating, promoting and providing access to career opportunities.
  • 4. A defined strategy and philosophy for recruiting a more diverse and inclusive workforce.
  • 5. Diversity Project North America: A NICSA Initiative In collaboration with Diversity Project U.K. Branch
  • 6. Diversity Project North America Sponsored by NICSA OUR MISSION • To promote a diverse and inclusive asset management industry with the right talent to deliver the best possible results for our clients, reflect the society we serve, and ensure long-term business sustainability. • To achieve diversity across all dimensions through collaborative leadership from executive business leaders by pooling resources from industry participants around challenges we all face. • To span the entire range of the profession: asset managers, fund complexes, asset servicers, broker dealers, asset owners and professional service firms that support the industry. • To share best practices, identify gaps in our industry and initiate action to help solve or improve those inadequacies. • To deepen the understanding and perception of what the asset management industry entails and the varied roles within it, to encourage a broader range of new candidates.
  • 7. Diversity Project North America 24 FOUNDING MEMBERS
  • 8. Diversity Project North America Sponsored by NICSA OUR PLAN • Form a CEO Advisory Council which will responsible for providing strategic leadership and will work directly with an Executive Steering Committee. The Advisory Council will comprise CEOs or C-suite representatives from each of the founding member firms. • Form an Executive Steering Committee who will lead the implementation of the strategy and key deliverables. The Steering Committee will be comprised of executives from each of the founding member firms. • Support the management of Committees to focus on different dimensions of diversity and inclusion by developing programs and initiatives consistent with the overall goals of the Diversity Project. Committees will comprise employees from the member firms and additional volunteers or ambassadors from all levels of the industry.
  • 9. Diversity Project North America Sponsored by NICSA MEMBERSHIP BENEFITS • Designation as Member Firm • Small logo promotion on website and all marketing material • Unlimited number of ambassadors / volunteers on Committees
  • 10. Diversity Project North America Sponsored by NICSA CONTACT INFO Jim Fitzpatrick President, NICSA jfitzpatrick@nicsa.org NICSA: info@nicsa.org
  • 11. 11 MODERATOR Connie L. Lindsey is Executive Vice President and Head of Corporate Social Responsibility and Global Diversity & Inclusion at Northern Trust, Chicago. She is responsible for the design and implementation of the global Corporate Social Responsibility and Global Diversity and Inclusion strategy for Northern Trust and the development of goals, policies, and programs appropriate to the brand and business unit strategies. In addition, Ms. Lindsey provides oversight and leadership to the firm’s response to environmental matters as well as social issues, within the marketplace, workplace, and the community. Prior to becoming the Head of CSR, Ms. Lindsey led the client servicing teams in the Public Entities and Institutions segment in the Corporate & Institutional Services business, serving public fund and not-for- profit clients. Over the course of her Northern Trust career, she has held a number of leadership roles, including Deputy Business Head in Operations and Technology, Group Head in Northern Trust’s Wealth Management business, Director of Enterprise Relationship Management, and Manager in Treasury Management Consulting and Product Management and holds the Certified Treasury Professional designation. Ms. Lindsey is the immediate Past National Board President of Girl Scouts of the USA. She joined the Girl Scouts board in 2005 and was elected National Board President, the highest-ranking volunteer of this 2.7 million-member organization, in 2008 for a three-year term. She was re-elected to the role of National Board President at the 2011 convention for another three-year term. In this role she provided guidance in three vital areas—policy, fund-raising, and leadership. She was an integral part of the Girl Scout transformation, committed to building and sustaining membership growth and ensuring girls receive a premier leadership development experience. Ms. Lindsey is a member of the Economic Club of Chicago, Executive Leadership Council, and Vision 2020’s Leadership Circle. She also serves on the Executives' Club of Chicago; Friends of Prentice Board at Northwestern Memorial Hospital (Vice President, Philanthropy Co-Chair); Leadership Greater Chicago (Board President, Fellow); McCormick Theological Seminary (Trustee); Metropolitan Club; Obama Foundation Inclusion Council (Co-Chair); YMCA of Metropolitan Chicago.. Connie Lindsey Executive Vice President, Head of Corporate Social Responsibility and Global Diversity & Inclusion, Northern Trust
  • 12. 12 PANELIST Dan Houlihan is Executive Vice President and Head of Northern Trust Asset Servicing - Americas, a leading provider of custody, banking, fund administration, investor servicing and outsourced solutions across the front, middle and back office to both institutional asset owners and fund managers throughout the region. The broad client range includes fund management firms, large corporations, insurance companies, public funds and not-for-profit entities, including endowments, foundations and healthcare companies. Dan joined Northern Trust in 2008 as the Global Head of Product and Strategy for the Investment Operations Outsourcing business. He then spent eight years as Head of Global Fund Services in North America, responsible for servicing the region’s fund manager clients. Prior to joining Northern Trust, Dan spent 19 years in numerous leadership positions for investment management, technology, and services companies. Among these, he was President of Citisoft, Inc. where he was responsible for executing their North American strategy. Dan currently serves as Chairman of the Board for the National Investment Company Service Association (NICSA) and as a Director on the Advisors Investment Trust.. Dan Houlihan Executive Vice President, Head of Asset Servicing for North American, Northern Trust
  • 13. 13 PANELIST In the role of President Jim works closely with the NICSA Board of Directors to set the strategic direction of the association. Working with staff, the President executes the goals and objectives of the organization and manages the overall day-to-day operation of the association’s business including relationship management, member recruitment, content creation, conference management, as well as the development of new products and services to serve NICSA’s members. Jim brings over 30 years of experience to this position and is a former NICSA board member. Previously, Jim was a Managing Director at Goldman Sachs Asset Management with responsibilities that included senior leadership responsibilities in both global operations and global sales roles during his career. In addition, he served as an officer of the Goldman Sachs Funds for fourteen years and served as an Independent Trustee for the Hays Series Trust. Jim began his career with The Boston Company and later First Data Investor Services Group, a subsidiary of First Data Corporation, where he held several senior management positions during his tenure. Jim Fitzpatrick President & CEO NICSA
  • 14. 14 DISCLOSURES Confidentiality Notice: This communication is confidential, may be privileged, and is meant only for the intended recipient. If you are not the intended recipient, please notify the sender as soon as possible. All materials contained in this presentation, including the description of Northern Trust, its systems, processes and pricing methodology, are proprietary information of Northern Trust. In consideration of acceptance of these materials, the recipient agrees that it will keep all such materials strictly confidential and that it will not, without the prior written consent of Northern Trust, distribute such materials or any part thereof to any person outside the recipient’s organization or to any individual within the recipient’s organization who is not directly involved in reviewing this presentation, unless required to do so by applicable law. If the recipient is a consultant acting on behalf of a third party client, the recipient may share such materials with its client if it includes a copy of these restrictions with such materials. In such event, the client agrees to comply with these restrictions in consideration of its accepting such materials. © 2019 Northern Trust Corporation. Head Office: 50 South La Salle Street, Chicago, Illinois 60603 U.S.A. Incorporated with limited liability in the U.S. Products and services provided by subsidiaries of Northern Trust Corporation may vary in different markets and are offered in accordance with local regulation. This material is directed to professional clients only and is not intended for retail clients. For Asia-Pacific markets, it is directed to expert, institutional, professional and wholesale investors only and should not be relied upon by retail clients or investors. For legal and regulatory information about our offices and legal entities, visit northerntrust.com/disclosures. The following information is provided to comply with local disclosure requirements: The Northern Trust Company, London Branch; Northern Trust Global Services SE; Northern Trust Global Investments Limited; Northern Trust Securities LLP. Northern Trust Global Services SE, Abu Dhabi Branch, registration Number 000000519 licenced by ADGM under FSRA # 160018. The Northern Trust Company of Saudi Arabia - a Saudi closed joint stock company - Capital SAR 52 million. Licensed by the Capital Market Authority - License No. 12163-26 - C.R: 1010366439. Northern Trust Global Services SE Luxembourg Branch, 6 rue Lou Hemmer, L-1748 Senningerberg, Grand-Duché de Luxembourg, Succursale d’une société de droit étranger RCS B129936. Northern Trust Luxembourg Management Company S.A., 6 rue Lou Hemmer, L-1748 Senningerberg, Grand-Duché de Luxembourg, Société anonyme RCS B99167. Northern Trust (Guernsey) Limited (2651)/Northern Trust Fiduciary Services (Guernsey) Limited (29806)/Northern Trust International Fund Administration Services (Guernsey) Limited (15532) Registered Office: Trafalgar Court Les Banques, St Peter Port, Guernsey GY1 3DA.
  • 15. 15