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Tqm&Kaizen

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Nitesh Luthra
Nitesh Luthra

Short 5 minute presentation on TQM and Kaizen

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What does TQM mean? ,[object Object],[object Object],[object Object],[object Object]
What is TQM? Constant drive for continuous improvement and learning. Concern for employee involvement and development Management by Fact Result Focus Passion to deliver customer value / excellence Organisation responsi ability Actions not just words (implementation) Process Management Partnership perspective (internal / external)
 
Methodology of Kaizen ,[object Object],[object Object],[object Object],[object Object],[object Object]
What are the 3M’S ? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key elements of Kaizen ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 

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Tqm&Kaizen

  • 1. By:
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  • 3. What is TQM? Constant drive for continuous improvement and learning. Concern for employee involvement and development Management by Fact Result Focus Passion to deliver customer value / excellence Organisation responsi ability Actions not just words (implementation) Process Management Partnership perspective (internal / external)
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Notas del editor

  1. 1999- at one US plant 7000 emplyees gave 75K suggs of which 99% were implemented