1. Is Email
Key
How often do you use the following
for business-related communications?
Average number of communication
media used:
Every Day Often
3.3 3.9
4.1 4.7
3.4 4.0
Dying? X
Email
Twitter
Text Messaging
(including SMS,
GroupMe, …)
Facebook
Google+
Daily
Often/Sometimes
Foursquare
Pinterest
Google Chat
or Google
Hangout
LinkedIn
Messaging
Skype
FaceTime
Instagram
or Snapshot
100%
80%
60%
40%
20%
0%
Posting to group
forums or wikis
Yahoo Msgr
or AIM
Internal corp.
messaging
(Yammer,
Chatter, etc)
Voicemail
Voice telephone
(mobile or
land-line)
Paper mail
Age
Gender
Location
18-30
31-40
Male: 88.7%
North America 50.0%
Central America 3.3%
South America 6.5%
For more information, visit ExtremeNetworks.com
Europe 33.4%
Asia 5.7%
Africa 1.2%
Female: 11.3%
41-55
Over 55
Five years from now: Change in the
number of communication media used:
Five years from now:
Young people expect to use:
Women use
more media
on a regular
basis.
How do you expect your usage of each
medium to change five years from now?
Survey Response Breakdown
More
Less
20%
0%
40%
-20%
-40%
-60%
Confirming expectations,
mail will be utilized
less in the future.
Beyond email
and phone, texting
is used more
than other media.
How often do you use the following
for personal communications?
Daily
Often/Sometimes
100%
80%
60%
40%
20%
0%
Older technologies like email,
texting and the phone are the
most entrenched.
Men:
-2
Young:
-2.1
Extreme Networks conducted a worldwide survey on email
and messaging communication trends. Here are the results.
All:
-1.7
Women:
+.5