3. Table of Contents
01 Online users
02Worldwide digital population as of January 2020
03Global number of internet users 2005-2019
04Number of worldwide internet users 2009-2019, by region
05Number of internet users worldwide 2019, by region
06Internet penetration rate worldwide 2020, by region
07Countries with the highest number of internet users 2019
08Leading online markets based on penetration rate 2020
09Trailing online markets based on penetration rate 2020
10Fastest growing internet populations 2020
11Global internet access rate 2005-2019
12Individuals using the internet worldwide 2019, by region
13Number of internet users worldwide 2018, by country
14Number of internet users in selected Asia-Pacific countries 2019
15Latin America: internet users 2020, by country
4. Table of Contents
16Africa: number of internet users in selected countries 2019
17Online penetration in selected countries in the Middle East 2016
18Global internet usage rate 2019, by gender and market maturity
19Most common languages used on the internet 2019
20Market value of the largest internet companies worldwide 2019
02 Access and traffic
22Fixed broadband internet subscription rate 2019, by region
23Mobile broadband internet subscription rate 2019, by region
24Countries with the fastest average fixed broadband internet speed 2020
25Countries with the fastest average mobile internet speed 2020
26Number of fixed broadband internet subscriptions worldwide 2005-2019
27Mobile broadband subscriptions per 100 inhabitants in 2017, by country
28OECD: number of fixed broadband subscriptions 2018
29OECD: number of fixed broadband subscriptions per 100 inhabitants 2018, by technology
5. Table of Contents
30OECD: distribution of fixed broadband subscriptions 2018, by technology
31Global consumer internet subsegment traffic 2017-2022
32Leading internet traffic categories worldwide 2018
33Usage of top level domains for websites 2019
03 Online usage
35Global daily internet usage per capita 2011-2021
36Daily internet usage per capita worldwide 2011-2021, by device
37Media usage in an online minute 2019
38Global daily internet usage frequency 2018
39Online & offline influence of online platforms 2018, by type
40Global social networks ranked by number of users 2020
41Daily social media usage worldwide 2012-2018
42Global VPN usage reach 2018, by region
43Main usage motivations of VPN users worldwide 2018, by device
6. Table of Contents
04 Mobile internet
45Share of mobile internet traffic in global regions 2020
46Annual number of global mobile app downloads 2016-2019
47Global gross consumer spend on mobile apps 2017-2022, by region
48Fastest growing mobile app categories 2018
49Leading smartphone and tablet activities 2017, by device
50Most popular global mobile messaging apps 2019
05 Digital commerce
52Global retail e-commerce sales 2014-2023
53Retail e-commerce sales growth worldwide 2014-2023
54Digital Market Outlook: retail e-commerce sales CAGR in selected markets 2019-2023
55Mobile commerce reach in selected countries 2019
56Global online shopping order value 2019, by platform
57Global online shopper conversion rate 2019, by platform
7. Table of Contents
58Global online shopper per visit spend 2019, by vertical
59Global online retail website visits and orders 2019, by device
60Distribution of consumer transactions worldwide 2018, by payment channel
06 Digital awareness
62Google user data requests from federal agencies and governments H1 2019, by country
63Facebook: user data requests from federal agencies & governments H1 2019, by country
64Twitter: user data requests from federal agencies and governments H1 2019
65Global opinion on concern about online privacy 2019, by region
66Global concern about internet companies and online privacy 2019, by region
67Global concern about national government and online privacy 2019, by country
68Global data protection and privacy rule awareness 2019, by country
69Global concern about internet privacy risk vs. convenience 2018, by country
9. Online users
4.54
4.18
3.8 3.75
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
Active internet users Unique mobile internet users Active social media users Active mobile social media users
Numberofusersinbillions
Note: Worldwide; January 2020
Further information regarding this statistic can be found on page 71.
Source(s): We Are Social; DataReportal; Hootsuite; ID 6171362
Global digital population as of January 2020 (in billions)
Worldwide digital population as of January 2020
11. Online users
Asia Europe North America Latin America / Caribbean Africa Middle East
2009 764.4 425.8 259.6 186.9 86.2 58.3
2010 825.1 475.1 266.2 204.7 110.9 63.24
2011 1,016.8 500.72 273.07 235.82 139.88 77.02
2012 1,076.68 518.51 273.79 254.92 167.34 90
2013 1,265.14 566.26 300.29 302.01 240.15 103.83
2015 1,563.21 604.12 313.86 333.12 313.26 115.82
2016 1,792.16 614.98 320.07 384.75 339.28 132.59
2017 1,938.08 659.63 320.06 404.27 388.38 146.97
2018 2,062.14 704.83 345.66 438.25 455.84 164.04
2019 2,300.47 727.56 327.57 453.7 522.81 175.5
Note: Worldwide; December 2009, June 2010, December 2011, June 2012, December 2013, June 2015, June 2016, June 2017, June 2018, June 2019
Further information regarding this statistic can be found on page 73.
Source(s): Internet World Stats; ID 2651474
Number of internet users worldwide from 2009 to 2019, by region (in millions)
Number of worldwide internet users 2009-2019, by region
12. Online users
1,000
803
415
346
316
233
183
182
158
140
135
121
114
100
36
0 200 400 600 800 1000 1200
East Asia
Southern Asia
Southeast Asia
North America
South America
Eastern Europe
Western Europe
Western Asia
Western Africa
Eastern Africa
Southern Europe
Northern Africa
Central America
Northern Europe
Central Asia
Number of internet users in millions
Note: Worldwide; January 2019
Further information regarding this statistic can be found on page 74.
Source(s): Internet World Stats; We Are Social; Wikipedia; Internet Live Stats; Hootsuite; DataReportal; ID 2495625
Number of worldwide internet users as of January 2019, by region (in millions)
Number of internet users worldwide 2019, by region
13. Online users
95%
92%
88%
83%
78%
72%
72%
70%
66%
66%
63%
60%
60%
59%
54%
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0%
Northern Europe
Western Europe
Northern America
Southern Europe
Eastern Europe
Southern America
Western Asia
Oceania
South-Eastern Asia
Central America
Eastern Asia
Southern Africa
Caribbean
World
Central Asia
Penetration rate
Note: Worldwide; January 2020
Further information regarding this statistic can be found on page 75.
Source(s): We Are Social; DataReportal; Hootsuite; ITU; GlobalWebIndex; GSMA Intelligence; APJII; Kepios; ID 2693296
Global internet penetration rate as of January 2020, by region
Internet penetration rate worldwide 2020, by region
14. Online users
854
560
292.89
171.26
149.06
123.49
118.63
116.35
96.2
88
79.13
79
69.11
68.54
63.54
0 100 200 300 400 500 600 700 800 900
China
India
United States
Indonesia
Brazil
Nigeria
Japan
Russia
Bangladesh
Mexico
Germany
Philippines
Turkey
Vietnam
United Kingdom
Number of internet users in millions
Note: Worldwide; June 2019
Further information regarding this statistic can be found on page 76.
Source(s): Internet World Stats; ITU; ID 2629667
Countries with the highest number of internet users as of June 2019 (in millions)
Countries with the highest number of internet users 2019
15. Online users
99%
99%
99%
99%
99%
98%
98%
98%
97%
97%
0.0% 20.0% 40.0% 60.0% 80.0% 100.0% 120.0%
Iceland
Kuwait
Qatar
UAE
Bahrain
Bermuda
Denmark
Norway
Aruba
Luxembourg
Percentage of population
Note: Worldwide; January 2020; based on internet penetration in countries / territories with population over 50,000
Further information regarding this statistic can be found on page 77.
Source(s): DataReportal; We Are Social; Hootsuite; ID 2270828
Countries with the highest internet penetration rate as of January 2020
Leading online markets based on penetration rate 2020
16. Online users
0%
8%
8.3%
9.9%
10%
12%
12%
12%
13%
14%
0.0% 2.0% 4.0% 6.0% 8.0% 10.0% 12.0% 14.0% 16.0%
North Korea*
Eritrea
South Sudan
Burundi
Somalia
Niger
Papua New Guinea
Liberia
Guinea-Bissau
Central African Republic
Percentage of population using the internet
Note: Worldwide; January 2020; based on internet penetration in countries / territories with population over 50,000
Further information regarding this statistic can be found on page 78.
Source(s): Hootsuite; We Are Social; DataReportal; ID 7257789
Countries with the lowest internet penetration rate as of January 2020
Trailing online markets based on penetration rate 2020
17. Online users
126%
122%
86%
55%
39%
26%
23%
22%
21%
20%
18%
17%
17%
16%
16%
0.0% 20.0% 40.0% 60.0% 80.0% 100.0% 120.0% 140.0%
Rep. of the Congo
Dem. Rep. of the Congo
Samoa
Iraq
Kiribati
Guinea-Bissau
India
Egypt
Burundi
Central Africal Rep.
Oman
Pakistan
Indonesia
Kenya
Zambia
Year-on-year growth
Note: Worldwide; January 2020; based on y-o-y percentage change in internet users in countries / territories with populations over 50,000
Further information regarding this statistic can be found on page 79.
Source(s): DataReportal; Hootsuite; We Are Social; ID 29248810
Fastest growing online populations based on relative year-on-year user growth as of January
2020
Fastest growing internet populations 2020
18. Online users
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019*
Percentageofinvidualsusingtheinternet
Developed Developing World LDCs
Note: Worldwide; 2005 to 2019
Further information regarding this statistic can be found on page 80.
Source(s): ITU; ID 20909611
Percentage of global population accessing the internet from 2005 to 2019, by market maturity
Global internet access rate 2005-2019
20. Online users
804.5
483
274.9
138.4
117.6
116.9
95.2
92.3
86.1
77
69.6
64.6
54.7
54.5
54.3
0 100 200 300 400 500 600 700 800 900
China
India
United States
Brazil
Japan
Russia
Indonesia
Nigeria
Mexico
Germany
Philippines
United Kingdom
Vietnam
France
Turkey
Number of internet users in millions
Note: Worldwide; 2018; including mobile
Further information regarding this statistic can be found on page 82.
Source(s): Statista; Statista Digital Market Outlook; ID 27141113
Number of internet users in selected countries in 2018 (in millions)
Number of internet users worldwide 2018, by country
21. Online users
802
560
150
118.9
91.82
76
64
57
48.74
44.61
25.84
21.74
21
20.82
16.19
0 100 200 300 400 500 600 700 800 900
China
India
Indonesia
Japan
Bangladesh
Philippines
Vietnam
Thailand
South Korea
Pakistan
Malaysia
Australia
Myanmar
Taiwan
Nepal
Number of internet users in millions
Note: APAC; January 2019
Further information regarding this statistic can be found on page 83.
Source(s): We Are Social; Internet World Stats; US Census Bureau; GSMA ; ID 26515314
Number of internet users in selected countries in the Asia-Pacific region as of January 2019,
by country (in millions)
Number of internet users in selected Asia-Pacific countries 2019
22. Online users
150.4
89
35.09
35
24
20.5
15.67
12
11.54
7.5
4.61
4.1
3.8
3.76
3.1
0 20 40 60 80 100 120 140 160
Brazil
Mexico
Argentina
Colombia
Peru
Venezuela
Chile
Ecuador
Guatemala
Bolivia
Paraguay
Honduras
El Salvador
Costa Rica
Nicaragua
Online population in millions
Note: January 2020
Further information regarding this statistic can be found on page 84.
Source(s): We Are Social; Hootsuite; DataReportal; ID 18691915
Number of internet users in selected Latin American countries as of January 2020 (in millions)
Latin America: internet users 2020, by country
23. Online users
123.49
49.23
46.87
32.62
25.43
23.74
23.14
20.51
18.5
13.12
12.48
11.95
11.74
9.75
8.4
0 20 40 60 80 100 120 140
Nigeria
Egypt
Kenya
South Africa
Algeria
Morocco
Tanzania
Ethiopia
Uganda
Sudan
Mali
Cote d'Ivoire
Ghana
Senegal
Zimbabwe
Number of internet users in millions
Note: Africa; June 2019; includes access via fixed and mobile connections
Further information regarding this statistic can be found on page 85.
Source(s): Internet World Stats; ITU; ID 50588316
Number of internet users in selected countries in Africa as of June 2019, by country (in
millions)
Africa: number of internet users in selected countries 2019
24. Online users
98%
94.29%
90.6%
79.78%
78.37%
76.11%
73.75%
69.82%
62.3%
61.18%
53.23%
31.87%
24.58%
21.23%
0.0% 20.0% 40.0% 60.0% 80.0% 100.0% 120.0%
Bahrain
Qatar
United Arab Emirates
Israel
Kuwait
Lebanon
Saudi Arabia
Oman
Jordan
Palestine
Iran
Syria
Yemen
Iraq
Percentage of individuals using the internet
Note: MENA
Further information regarding this statistic can be found on page 86.
Source(s): ITU; ID 26583617
Internet penetration rate of selected countries in the Middle East in 2016
Online penetration in selected countries in the Middle East 2016
26. Online users
25.2%
19.3%
7.9%
5.2%
3.9%
3.9%
3.3%
2.7%
2.5%
2.1%
23.7%
0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0%
English
Chinese
Spanish
Arabic
Portuguese
Indonesian / Malaysian
French
Japanese
Russian
German
Rest of languages
Percentage of internet users
Note: Worldwide; as of April 2019; Internet users who speak the respective language
Further information regarding this statistic can be found on page 88.
Source(s): Internet World Stats; Nielsen; ITU; GfK; ID 26294619
Most common languages used on the internet as of April 2019, by share of internet users
Most common languages used on the internet 2019
27. Online users
1,007
888
875
741
495
402
398
158
136
134
125
77
75
52
51
0 200 400 600 800 1000 1200
Microsoft
Amazon.com
Apple
Alphabet
Facebook
Alibaba
Tencent
Netflix
Adobe
PayPal
Salesforce
Booking.com
Uber
Recruit Holdings
ServiceNow
Market value in billion U.S. dollars
Note: Worldwide; June 7, 2019
Further information regarding this statistic can be found on page 89.
Source(s): Bond; S&P Capital IQ; ID 27748320
Market capitalization of the largest internet companies worldwide as of June 2019 (in billion
U.S. dollars)
Market value of the largest internet companies worldwide 2019
29. Access and traffic
31.9
22
19.8
14.9 14.4
8.1
0.4
0
5
10
15
20
25
30
35
Europe The Americas CIS World Asia & Pacific Arab States Africa
Rateper100inhabitants
Note: Worldwide; 2019; Excluding mobile broadband, fixed/wired connections only
Further information regarding this statistic can be found on page 90.
Source(s): ITU; ID 37068122
Fixed broadband internet subscription rate in 2019, by region
Fixed broadband internet subscription rate 2019, by region
30. Access and traffic
104.4
97.4
89
85.4
83
67.3
34
0
20
40
60
80
100
120
Americas Europe Asia & Pacific CIS World Arab States Africa
Rateper100inhabitants
Note: Worldwide; 2019; Excluding fixed broadband, mobile connections only
Further information regarding this statistic can be found on page 91.
Source(s): ITU; ID 37069423
Mobile broadband internet subscription rate in 2019, by region
Mobile broadband internet subscription rate 2019, by region
31. Access and traffic
202.21
169.78
162.65
148.98
146.81
139.65
134.83
134.77
130.41
130.28
0 50 100 150 200 250
Singapore
Hong Kong (SAR)
Monaco
Romania
Switzerland
France
Sweden
United States
Thailand
Denmark
Fixed broadband internet speed in Mbps
Note: Worldwide; January 2020
Further information regarding this statistic can be found on page 92.
Source(s): Speedtest; ID 89677224
Countries with the fastest average fixed broadband internet speeds as of January 2020 (in
Mbps)
Countries with the fastest average fixed broadband internet speed 2020
32. Access and traffic
87.01
83.9
82.59
71.03
68.5
68.21
66.49
65.09
63.85
62.11
0 10 20 30 40 50 60 70 80 90 100
UAE
South Korea
Qatar
Canada
Netherlands
China
Norway
Bulgaria
Australia
Croatia
Mobile internet speed in Mbps
Note: Worldwide; January 2020
Further information regarding this statistic can be found on page 93.
Source(s): Speedtest; ID 89676825
Countries with the fastest average mobile internet speeds as of January 2020 (in Mbps)
Countries with the fastest average mobile internet speed 2020
33. Access and traffic
220
284
346
411
468
526
598
649
692
731
839
916
1,005
1,070
1,145
0
200
400
600
800
1000
1200
1400
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019*
Numberofbroadbandinternetusersinmillions
Note: Worldwide; 2005 to 2019; Excluding mobile broadband, fixed/wired connections only
Further information regarding this statistic can be found on page 94.
Source(s): ITU; ID 26867326
Number of fixed broadband internet subscriptions worldwide from 2005 to 2019 (in millions)
Number of fixed broadband internet subscriptions worldwide 2005-2019
34. Access and traffic
321.8
243.4
153.8
148.2
147.3
134.9
133.4
133.2
132.9
129
126.6
122.6
122.6
117.9
117.4
0 50 100 150 200 250 300 350
Macao (China)
United Arab Emirates
Finland
Singapore
Bahrain
Australia
Estonia
Japan
United States
Denmark
Brunei Darussalam
Sweden
Liechtenstein
Latvia
Qatar
Subscriptions per 100 inhabitants
Note: Worldwide; 2017
Further information regarding this statistic can be found on page 95.
Source(s): ITU; ID 21575527
Leading countries with the most mobile broadband subscriptions per 100 inhabitants in 2017
Mobile broadband subscriptions per 100 inhabitants in 2017, by country
35. Access and traffic
110.78
40.07
34.15
29.1
26.29
21.29
18.48
17.06
14.96
14.32
13.41
7.67
7.41
7.76
6.68
0 20 40 60 80 100 120
United States
Japan
Germany
France
United Kingdom
Korea
Mexico
Italy
Spain
Canada
Turkey
Australia
Netherlands
Poland
Colombia
Number of subscriptions in millions
Note: OECD; December 2018
Further information regarding this statistic can be found on page 96.
Source(s): OECD; ID 60451228
Number of fixed broadband subscriptions in OECD countries as of December 2018 (in millions)
OECD: number of fixed broadband subscriptions 2018
36. Access and traffic
DSL Cable Fibre Satellite Fixed wireless Other
Switzerland 23 14.2 8.8 0 0 0.8
Denmark 14.9 14.3 13.7 0 0.3 0
France 29.1 6.4 7.1 0 0.7 0
Netherlands 15.4 20.1 7.4 0 0 0
Norway 9.2 11.4 20.1 0 0.7 0
Korea 1.3 6.7 33.1 0 0 0
Germany 30.2 9.6 1.3 0 0 0.1
United Kingdom 31.3 7.9 0.8 0 0 0
Belgium 18.6 20.5 0.3 0 0 0
Sweden 6.1 6.6 26.1 0 0.1 0.1
Iceland 18.1 0 20.5 0 0.2 0
Canada 10.9 20.3 5.6 0 1.8 0
Greece 36.8 0 0.1 0 0 0
Luxembourg 20.2 3.7 12.8 0 0 0.2
Portugal 5.9 11.5 16.6 0 2.8 0
Note: OECD; December 2018
Further information regarding this statistic can be found on page 97.
Source(s): OECD; ID 60456129
Number of fixed broadband subscriptions per 100 inhabitants in OECD countries as of
December 2018, by technology
OECD: number of fixed broadband subscriptions per 100 inhabitants 2018, by technology
37. Access and traffic
36.1%
33.4%
26%
1.9%
0.5%
2.1%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
DSL Cable Modem Fibre Fixed Terrestrial Satellite Other
Distributionoffixedbroadbandsubscriptions
Note: OECD; December 2018
Further information regarding this statistic can be found on page 98.
Source(s): OECD; ID 60459630
Distribution of fixed broadband subscriptions in OECD countries as of December 2018, by
technology
OECD: distribution of fixed broadband subscriptions 2018, by technology
38. Access and traffic
0
50
100
150
200
250
300
350
2017 2018 2019* 2020* 2021* 2022*
Datavolumeinexabytespermonth
Internet video Web, email and data File sharing Online gaming
Note: Worldwide; 2017 to 2018; fixed and mobile
Further information regarding this statistic can be found on page 99.
Source(s): Cisco Systems; ID 26719431
Data volume of global consumer internet traffic from 2017 to 2022, by subsegment (in
exabytes per month)
Global consumer internet subsegment traffic 2017-2022
39. Access and traffic
57.7%
17%
7.8%
5.1%
4.6%
2.8%
1%
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%
Video
Web
Gaming
Social media
Content marketplaces
File sharing
Audio streaming
Share of downstream internet traffic
Note: Worldwide; October 2018
Further information regarding this statistic can be found on page 100.
Source(s): Variety; Sandvine; ID 27173532
Distribution of global downstream internet traffic as of October 2018, by category
Leading internet traffic categories worldwide 2018
40. Access and traffic
48%
5.2%
4.9%
3.5%
2.7%
1.9%
1.8%
1.5%
1.3%
1.3%
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0%
.com
.ru
.org
.net
.de
.br
.uk
.in
.au
.jp
Share of global TLD
Note: Worldwide; November 2019; data based on top 10 million websites
Further information regarding this statistic can be found on page 101.
Source(s): W3Techs; ID 26567733
Most popular top-level domains worldwide as of November 2019
Usage of top level domains for websites 2019
42. Online usage
75
84
94
110
123
134
152
161
170
181
192
0
50
100
150
200
250
2011 2012 2013 2014 2015 2016 2017 2018 2019* 2020* 2021*
Timeinminutes
Note: Worldwide; 2011 to 2018
Further information regarding this statistic can be found on page 102.
Source(s): Zenith; ID 100945535
Average daily time spent per capita with the internet worldwide from 2011 to 2021 (in minutes)
Global daily internet usage per capita 2011-2021
43. Online usage
43
47 49 47
42 40 42 39 39 38 37
32
36
45
63
81
94
109
122
132
143
155
0
20
40
60
80
100
120
140
160
180
2011 2012 2013 2014 2015 2016 2017 2018 2019* 2020* 2021*
Timeinminutes
Desktop Mobile
Note: Worldwide; 2011 to 2018
Further information regarding this statistic can be found on page 103.
Source(s): Zenith; ID 31973236
Daily time spent with the internet per capita worldwide from 2011 to 2021, by device (in
minutes)
Daily internet usage per capita worldwide 2011-2021, by device
44. Online usage
Amount per minute
E-mails sent 188,000,000
Mobile messages sent 41,600,000
Text messages sent 18,100,000
GIFs served by GIPHY 4,800,000
Videos watched by YouTube users 4,500,000
Search queries via Google 3,800,000
Snaps created by Snapchat users 2,100,000
Swipes on Tinder 1,400,000
Facebooks logins 1,000,000
Views on Twitch 1,000,000
Dollars spent online 996,956
Hours of Netflix watched 694,444
Apps downloaded 390,030
Users scrolling on Instagram 347,222
People tweeting 87,500
Note: Worldwide; March 2019
Further information regarding this statistic can be found on page 104.
Source(s): Visual Capitalist; ID 19514037
Media usage in an internet minute as of March 2019
Media usage in an online minute 2019
45. Online usage
91%
90%
87%
86%
85%
85%
83%
65%
61%
54%
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0%
Japan
United Kingdom
Germany
United States
Russia
Brazil
China
South Africa
India
Nigeria
Share of respondents
Note: Worldwide; January 2018; internet users
Further information regarding this statistic can be found on page 105.
Source(s): We Are Social; Google Surveys; ID 40850638
Daily internet access of users in selected global online markets as of January 2018
Global daily internet usage frequency 2018
46. Online usage
Social media Search engines Online apps Online advertisments
Influences what I purchase online 52% 56% 49% 51%
Influences what websites I visit 57% 64% 50% 51%
Influences the media sites that I visit 57% 58% 48% 47%
Influences the news that I see 60% 60% 48% 45%
Influences what applications I use 53% 54% 52% 46%
Influences where I go during my day 41% 43% 39% 38%
Influences my political point of view 42% 39% 35% 32%
Note: Worldwide; December 29, 2017, and March 5, 2018; 22,639; internet users
Further information regarding this statistic can be found on page 106.
Source(s): CIGI; Ipsos; ID 93380439
Online and offline influence of selected types of online platforms according to internet users
worldwide as of March 2018
Online & offline influence of online platforms 2018, by type
47. Online usage
2,449
2,000
1,600
1,300
1,151
1,000
800
731
517
497
430
382
340
322
316
Facebook
YouTube
WhatsApp*
Facebook Messenger*
Weixin / WeChat
Instagram*
Douyin / Tik Tok
QQ
QZone
Sina Weibo
Reddit
Snapchat**
Twitter**
Pinterest
Kuaishou
Number of active users in millions
Note: Worldwide; as of January 25, 2020; social networks and messenger/chat app/voip included
Further information regarding this statistic can be found on page 107.
Source(s): We Are Social; Various sources (Company data); Hootsuite; DataReportal; ID 27201440
Most popular social networks worldwide as of January 2020, ranked by number of active users
(in millions)
Global social networks ranked by number of users 2020
48. Online usage
90
95
101
109
126
135 136
0
20
40
60
80
100
120
140
160
2012 2013 2014 2015 2016 2017 2018
Minutesperday
Note: Worldwide; 2012 to 2018; 16-64 years; social media and messaging
Further information regarding this statistic can be found on page 108.
Source(s): GlobalWebIndex; The Next Web; We Are Social; DataReportal; Hootsuite; ID 43387141
Daily time spent on social networking by internet users worldwide from 2012 to 2018 (in
minutes)
Daily social media usage worldwide 2012-2018
49. Online usage
30%
26%
23%
20%
18% 18%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
Asia Pacific Total Latin America Middle East & Africa Europe North America
Shareofrespondents
Note: Worldwide; Q1 2018; 16-64 years; 109,780; internet users
Further information regarding this statistic can be found on page 109.
Source(s): GlobalWebIndex; ID 30695542
Share of internet users worldwide who have used a VPN in the past month as of 1st quarter
2018, by region
Global VPN usage reach 2018, by region
50. Online usage
54%
34%
35%
30%
25%
57%
36%
33%
29%
27%
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0%
Access better entertainment content
Access social networks, or news services
Keep my anonymity while browsing
Access sites/files/services at work
Communicate with friends/family abroad
PC/laptop VPN users Mobile VPN users
Share of respondents
Note: Worldwide; Q1 2018; 16-64 years; VPN users
Further information regarding this statistic can be found on page 110.
Source(s): GlobalWebIndex; ID 52933843
Leading motivations for VPN usage worldwide as of 1st quarter 2018, by device
Main usage motivations of VPN users worldwide 2018, by device
52. Mobile internet
61.71%
59.82%
51.98%
48.22%
47.63%
43.52%
35.51%
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%
Asia
Africa
Global
North America
Oceania
Europe
South America
Share of total web page views
Note: Worldwide; January 2020; mobile only, excluding tablet traffic
Further information regarding this statistic can be found on page 111.
Source(s): StatCounter; ID 30652845
Mobile internet traffic as percentage of total web traffic in January 2020, by region
Share of mobile internet traffic in global regions 2020
53. Mobile internet
140.68
192.45
204
0
50
100
150
200
250
2016 2018 2019
Annualappdownloadsinbillions
Note: Worldwide; 2016 to 2019; iOS App Store, Google Play and third-party Android stores combined. Downloads are first time downloads only; re-installs and updates are
excluded
Further information regarding this statistic can be found on page 112.
Source(s): App Annie; VentureBeat; ID 27164446
Number of mobile app downloads worldwide from 2016 to 2019 (in billions)
Annual number of global mobile app downloads 2016-2019
54. Mobile internet
0
20
40
60
80
100
120
140
160
180
2017 2018* 2022*
SpendinginbillionU.S.dollars
APAC EMEA Americas
Note: Worldwide; 2017; app store gross consumer spending, excluding m-commerce or in-app advertising
Further information regarding this statistic can be found on page 113.
Source(s): App Annie; TechCrunch; ID 69510447
Worldwide consumer spending on mobile apps in 2017, 2018 and 2022, by region (in billion
U.S. dollars)
Global gross consumer spend on mobile apps 2017-2022, by region
55. Mobile internet
18.53
17.63
15.07
12.34
11.28
10.5
10.1
7.72
7.64
6.13
4.76
4.52
4.11
3.99
3.82
0 2 4 6 8 10 12 14 16 18 20
Games - Mid-core
Ride-Hail & Taxi
Games - Sports
Video & Streaming
Dating
Games - Casual
Shopping
Games - Casino
Communication
Food Delivery
Travel Booking
Marketplace & Classifieds
Weather
Health
Comics
Growth Index score
Note: Worldwide; 2018; Growth index = number of installs per month / monthly active users (MAU)
Further information regarding this statistic can be found on page 114.
Source(s): adjust; ID 25109648
Mobile app verticals with the highest install and user base growth in 2018 (Growth Index score)
Fastest growing mobile app categories 2018
56. Mobile internet
52%
59%
54%
48%
43%
42%
38%
43%
39%
36%
28%
30%
29%
17%
23%
22%
19%
19%
18%
16%
12%
12%
11%
11%
11%
10%
10%
6%
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%
Watching movies/videos online
E-mail
Using social media sites
Reading news
Online shopping
Downloading software/applications
Listening to streaming music/radio
Instant messaging/video calling
Uploading/sharing content
Online banking
Online gaming
Using online payment systems/wallets
Online data storage
Visiting adult websites
Smartphone Tablet
Percentage of respondents
Note: Worldwide; H2 2017; 16 years and older; 17,918
Further information regarding this statistic can be found on page 115.
Source(s): Kaspersky Lab; ID 24976149
Most popular mobile internet activities according to internet users worldwide as of 2nd half
2017, by device
Leading smartphone and tablet activities 2017, by device
57. Mobile internet
1,600
1,300
1,133
808
314
200
0 200 400 600 800 1000 1200 1400 1600 1800
WhatsApp
Facebook Messenger
WeChat
QQ Mobile
Snapchat*
Telegram
Monthly active users in millions
Note: Worldwide; as of October 20, 2019
Further information regarding this statistic can be found on page 116.
Source(s): We Are Social; Various sources (Company data); Hootsuite; DataReportal; ID 25874950
Most popular global mobile messenger apps as of October 2019, based on number of monthly
active users (in millions)
Most popular global mobile messaging apps 2019
60. Digital commerce
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
2017 2018 2019 2020* 2021* 2022* 2023*
E-commercesalesgrowthrate
Note: Worldwide; 2014 to 2017
Further information regarding this statistic can be found on page 118.
Source(s): eMarketer; ID 28848753
Annual retail e-commerce sales growth worldwide from 2014 to 2023
Retail e-commerce sales growth worldwide 2014-2023
61. Digital commerce
17.8%
11.1%
11%
10.3%
10.1%
9.9%
9.5%
8.9%
8.6%
7.8%
7.7%
6.8%
6.3%
6.2%
5.7%
0.0% 2.0% 4.0% 6.0% 8.0% 10.0% 12.0% 14.0% 16.0% 18.0% 20.0%
India
Spain
China
Indonesia
Argentina
South Africa
Saudi Arabia
Global
Mexico
United States
France
Canada
Germany
Australia
United Kingdom
Compound annual growth rate
Note: Worldwide; 2019
Further information regarding this statistic can be found on page 119.
Source(s): Statista; Statista Digital Market Outlook; ID 22017754
Retail e-commerce sales CAGR forecast in selected countries from 2019 to 2023
Digital Market Outlook: retail e-commerce sales CAGR in selected markets 2019-2023
62. Digital commerce
80%
69%
66%
64%
64%
59%
58%
58%
57%
55%
52%
51%
51%
47%
45%
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0%
Indonesia
Thailand
Philippines
China
Malaysia
Vietnam
Saudi Arabia
Taiwan
South Korea
India
Worldwide
UAE
Signapore
Hong Kong
Ireland
Share of internet users
Note: Worldwide; Q3 2019; 16 to 64 years
Further information regarding this statistic can be found on page 120.
Source(s): We Are Social; GlobalWebIndex; DataReportal; Hootsuite; ID 28013455
Share of online population who bought something online via mobile device in the past month
as of 3rd quarter 2019, by country
Mobile commerce reach in selected countries 2019
63. Digital commerce
132.6
127.77
93.52
87.98
85.72
76.21
66.06
0 20 40 60 80 100 120 140
Macintosh
Windows
iOS
Chrome OS
Linux
Android
Windows Phone
Order value in U.S. dollars
Note: Worldwide; Q2 2019
Further information regarding this statistic can be found on page 121.
Source(s): Monetate; ID 32544556
Average value of global online shopping orders as of 2nd quarter 2019, by platform (in U.S.
dollars)
Global online shopping order value 2019, by platform
64. Digital commerce
4.41%
3.67%
3.01%
2.11%
1.81%
1.14%
0.41%
0.0% 0.5% 1.0% 1.5% 2.0% 2.5% 3.0% 3.5% 4.0% 4.5% 5.0%
Windows
Macintosh
Chrome OS
iOS
Android
Windows Phone
Linux
Conversion rate
Note: Worldwide; Q2 2019
Further information regarding this statistic can be found on page 122.
Source(s): Monetate; ID 30428057
Conversion rate of online shoppers worldwide as of 2nd quarter 2019, by platform
Global online shopper conversion rate 2019, by platform
65. Digital commerce
5.66
3.19
3.16
2.97
2.46
2.06
1.4
0 1 2 3 4 5 6
Active apparel
General apparel
Luxury apparel
All verticals
Footwear
Health and beauty
Home
Average spend per visit in U.S. dollars
Note: Worldwide; Q1 2019; per-visit average amount
Further information regarding this statistic can be found on page 123.
Source(s): Salesforce Research; ID 23928858
Average e-commerce spending per online shopper worldwide per visit as of 1st quarter 2019,
by vertical (in U.S. dollars)
Global online shopper per visit spend 2019, by vertical
66. Digital commerce
64%
29%
6%
46% 46%
8%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
Smartphone Desktop Tablet
Percentage
Traffic share Order share
Note: Worldwide; Q1 2019
Further information regarding this statistic can be found on page 124.
Source(s): Salesforce Research; ID 56868459
Distribution of retail website visits and orders worldwide as of 1st quarter 2019, by device
Global online retail website visits and orders 2019, by device
67. Digital commerce
41%
14%
9%
8%
7%
7%
5%
4%
2%
2%
2%
0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 45.0%
In-store
Other online
Buy buttons
Other mobile transfers
P2P transfer
Mobile messenger apps
QR codes
Other in-app payments
Smart home device
Wearables / contactless
Other
Share of respondents
Note: Worldwide; May 31, 2018 to June 29, 2018; 8,127
Further information regarding this statistic can be found on page 125.
Source(s): Visa Inc.; GfK; Bond; ID 24830660
Most popular payment methods for everyday transactions according to internet users
worldwide as of June 2018
Distribution of consumer transactions worldwide 2018, by payment channel
69. Digital awareness
26,826
10,009
8,542
6,775
4,644
2,966
2,367
1,618
1,509
1,406
779
774
705
529
505
United States
Germany
India
France
United Kingdom
Brazil
Australia
Spain
Italy
Poland
Portugal
South Korea
Argentina
Turkey
Switzerland
Amount of user data requests
Country
Note: Worldwide; H1 2019; Government and federal agency requests for data
Further information regarding this statistic can be found on page 126.
Source(s): Google; ID 27350162
Number of user data requests issued to Google from federal agencies and governments during
1st half 2019, by country
Google user data requests from federal agencies and governments H1 2019, by country
70. Digital awareness
50,741
22,684
7,721
7,302
5,782
5,683
3,397
2,547
2,237
2,060
1,849
1,847
1,750
1,707
1,163
United States
India
United Kingdom
Germany
France
Brazil
Poland
Italy
Mexico
Turkey
Pakistan
Canada
Argentina
Spain
Taiwan
Number of data requests
Country
Note: Worldwide; H1 2019; Government and federal agency requests for data
Further information regarding this statistic can be found on page 127.
Source(s): Facebook; ID 28784563
Number of user data requests issued to Facebook from federal agencies and governments
during 1st half 2019, by country
Facebook: user data requests from federal agencies & governments H1 2019, by country
71. Digital awareness
2,120
1,742
658
549
474
458
350
150
132
105
0 500 1000 1500 2000 2500
United States
Japan
United Kingdom
France
India
Germany
Turkey
Spain
South Korea
Brazil
User information requests
Note: Worldwide; H1 2019
Further information regarding this statistic can be found on page 128.
Source(s): Twitter; ID 23486764
Global number of user data requests issued to Twitter from federal agencies and governments
during 1st half 2019, by country
Twitter: user data requests from federal agencies and governments H1 2019
72. Digital awareness
65%
63%
61%
54%
53%
48%
44%
39%
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%
LATAM
Middle East/Africa
BRICS
APAC
Total
North America
G-8 Countries
Europe
Share of respondents
Note: Worldwide; December 21, 2018 to February 10, 2019; 16-64 years; 23,854; internet users
Further information regarding this statistic can be found on page 129.
Source(s): CIGI; Ipsos; ID 37333865
Share of internet users who are more concerned about their online privacy compared to a year
ago as of February 2019, by region
Global opinion on concern about online privacy 2019, by region
73. Digital awareness
81%
78%
77%
76%
74%
74%
74%
72%
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0%
BRICS
LATAM
APAC
North America
Middle East/Africa
Total
G-8 Countries
Europe
Share of respondents who are a great deal/somewhat more concerned
Note: Worldwide; December 21, 2018 to February 10, 2019; 16-64 years; 14,164; internet users
Further information regarding this statistic can be found on page 130.
Source(s): CIGI; Ipsos; ID 37346066
Share of internet users who are increasingly concerned about their online privacy due to
internet companies as of February 2019, by region
Global concern about internet companies and online privacy 2019, by region
74. Digital awareness
80%
80%
79%
77%
76%
75%
74%
72%
72%
70%
70%
67%
67%
66%
65%
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0%
United States
Hong Kong
India
Russia
Nigeria
Mexico
South Africa
Indonesia
Turkey
Brazil
Great Britain
Pakistan
Poland
Total
Germany
Share of respondents who are a great deal/somewhat more concerned
Note: Worldwide; December 21, 2018 to February 10, 2019; 16-64 years; 12,899; internet users
Further information regarding this statistic can be found on page 131.
Source(s): CIGI; Ipsos; ID 37390067
Share of internet users who are increasingly concerned about their online privacy due to their
own government as of February 2019, by country
Global concern about national government and online privacy 2019, by country
75. Digital awareness
Very aware Somewhat aware [Net] aware
Total 7% 37% 44%
India 18% 42% 60%
Germany 8% 51% 59%
Egypt 15% 42% 57%
Great Britain 9% 48% 57%
Mexico 7% 49% 55%
Italy 6% 47% 53%
Sweden 9% 44% 53%
Russia 7% 43% 50%
China 10% 36% 46%
Indonesia 7% 39% 46%
Hong Kong (China) 2% 41% 43%
Turkey 5% 38% 43%
South Africa 9% 32% 41%
Poland 6% 34% 40%
Note: Worldwide; December 21, 2018 to February 10, 2019; 16-64 years; 21,203
Further information regarding this statistic can be found on page 132.
Source(s): Ipsos; CIGI; ID 101527768
Share of internet users worldwide who are aware of their country's data protection and privacy
rules as of February 2019, by country
Global data protection and privacy rule awareness 2019, by country
76. Digital awareness
68%
49%
70%
62%
55%
61%
51%
52%
56%
61%
63%
75%
61%
61%
86%
89%
87%
91%
80%
78%
87%
73%
84%
91%
66%
80%
92%
83%
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0%
Australia
Brazil
Canada
China
France
Germany
Hong Kong
Italy
Japan
Mexico
Netherlands
New Zealand
Taiwan
Total
Accept certain privacy risks due to convenience Concerned about privacy
Share of respondents who strongly agree/somewhat agree
Note: Worldwide; October 9 to 30, 2018; 18 years and older; 16,000
Further information regarding this statistic can be found on page 133.
Source(s): Symantec (Norton); Harris Poll; ID 102395269
Share of internet users who are concerned about risks to their online privacy vs. their willingness to accept
certain risks to their online privacy to make their life more convenient as of October 2018, by country
Global concern about internet privacy risk vs. convenience 2018, by country
78. References71
Source and methodology information
Source(s) We Are Social; DataReportal; Hootsuite
Conducted by DataReportal
Survey period January 2020
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by We Are Social; DataReportal; Hootsuite
Publication date January 2020
Original source Digital 2020: Global digital overview, pages 8, 45 and 77
Website URL visit the website
Back to statistic
Notes:
n.a.
Global digital population as of January 2020 (in billions)
Worldwide digital population as of January 2020
79. References72
Source and methodology information
Source(s) ITU
Conducted by ITU
Survey period 2005 to 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by ITU
Publication date November 2019
Original source Key 2005-2019 ICT Data for the World
Website URL visit the website
Back to statistic
Notes:
*Estimate
Number of internet users worldwide from 2005 to 2019 (in millions)
Global number of internet users 2005-2019
80. References73
Source and methodology information
Source(s) Internet World Stats
Conducted by Internet World Stats
Survey period December 2009, June 2010, December 2011, June 2012, December
2013, June 2015, June 2016, June 2017, June 2018, June 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by Internet World Stats
Publication date October 2019
Original source internetworldstats.com
Website URL visit the website
Back to statistic
Notes:
No 2014 data available.
Number of internet users worldwide from 2009 to 2019, by region (in millions)
Number of worldwide internet users 2009-2019, by region
81. References74
Source and methodology information
Source(s) Internet World Stats; We Are Social; Wikipedia; Internet Live Stats;
Hootsuite; DataReportal
Conducted by Internet World Stats; Wikipedia; Internet Live Stats; DataReportal
Survey period January 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by We Are Social; Hootsuite; DataReportal
Publication date January 2019
Original source Digital 2019: Global digital overview, page 34
Website URL visit the website
Back to statistic
Notes:
n.a.
Number of worldwide internet users as of January 2019, by region (in millions)
Number of internet users worldwide 2019, by region
82. References75
Source and methodology information
Source(s) We Are Social; DataReportal; Hootsuite; ITU; GlobalWebIndex; GSMA
Intelligence; APJII; Kepios
Conducted by DataReportal; ITU; GlobalWebIndex; GSMA Intelligence; APJII; Kepios
Survey period January 2020
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by We Are Social; DataReportal; Hootsuite
Publication date January 2020
Original source Digital 2020: Global digital overview, page 35
Website URL visit the website
Back to statistic
Notes:
n.a.
Global internet penetration rate as of January 2020, by region
Internet penetration rate worldwide 2020, by region
83. References76
Source and methodology information
Source(s) Internet World Stats; ITU
Conducted by Internet World Stats; ITU
Survey period June 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by Internet World Stats
Publication date November 2019
Original source internetworldstats.com
Website URL visit the website
Back to statistic
Notes:
n.a.
Countries with the highest number of internet users as of June 2019 (in millions)
Countries with the highest number of internet users 2019
84. References77
Source and methodology information
Source(s) DataReportal; We Are Social; Hootsuite
Conducted by DataReportal
Survey period January 2020
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics based on internet penetration in countries / territories with population over
50,000
Published by DataReportal; We Are Social; Hootsuite
Publication date January 2020
Original source Digital 2020: Global digital overview, page 38
Website URL visit the website
Back to statistic
Notes:
n.a.
Countries with the highest internet penetration rate as of January 2020
Leading online markets based on penetration rate 2020
85. References78
Source and methodology information
Source(s) Hootsuite; We Are Social; DataReportal
Conducted by DataReportal
Survey period January 2020
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics based on internet penetration in countries / territories with population over
50,000
Published by Hootsuite; We Are Social; DataReportal
Publication date January 2020
Original source Digital 2020: Global digital overview, page 38
Website URL visit the website
Back to statistic
Notes:
*As of January 2020, the internet remains blocked in North Korea.
Countries with the lowest internet penetration rate as of January 2020
Trailing online markets based on penetration rate 2020
86. References79
Source and methodology information
Source(s) DataReportal; Hootsuite; We Are Social
Conducted by DataReportal
Survey period January 2020
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics based on y-o-y percentage change in internet users in countries /
territories with populations over 50,000
Published by DataReportal; Hootsuite; We Are Social
Publication date January 2020
Original source Digital 2020: Global digital overview, page 39
Website URL visit the website
Back to statistic
Notes:
n.a.
Fastest growing online populations based on relative year-on-year user growth as of January
2020
Fastest growing internet populations 2020
87. References80
Source and methodology information
Source(s) ITU
Conducted by ITU
Survey period 2005 to 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by ITU
Publication date November 2019
Original source Key 2005-2019 ICT Data for the World
Website URL visit the website
Back to statistic
Notes:
* Estimate
Percentage of global population accessing the internet from 2005 to 2019, by market maturity
Global internet access rate 2005-2019
88. References81
Source and methodology information
Source(s) ITU
Conducted by ITU
Survey period 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by ITU
Publication date November 2019
Original source Facts and Figures 2019, page 2
Website URL visit the website
Back to statistic
Notes:
* CIS = Commonwealth and independent states **LDCs = Least developed countries Figures are estimates.
Percentage of individuals using the internet worldwide in 2019 by region
Individuals using the internet worldwide 2019, by region
89. References82
Source and methodology information
Source(s) Statista; Statista Digital Market Outlook
Conducted by Statista Digital Market Outlook
Survey period 2018
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics including mobile
Published by Statista
Publication date February 2019
Original source Digital Market Outlook
Website URL visit the website
Back to statistic
Notes:
*Forecast Individuals who access the internet via any device at least once per month.
Number of internet users in selected countries in 2018 (in millions)
Number of internet users worldwide 2018, by country
90. References83
Source and methodology information
Source(s) We Are Social; Internet World Stats; US Census Bureau; GSMA
Conducted by We Are Social
Survey period January 2019
Region(s) APAC
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by We Are Social
Publication date January 2019
Original source Digital in 2019
Website URL visit the website
Back to statistic
Notes:
Data found from various country reports in the Digital in 2019 reports.
Number of internet users in selected countries in the Asia-Pacific region as of January 2019,
by country (in millions)
Number of internet users in selected Asia-Pacific countries 2019
91. References84
Source and methodology information
Source(s) We Are Social; Hootsuite; DataReportal
Conducted by DataReportal; Various sources
Survey period January 2020
Region(s) Central and South America, Mexico
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by We Are Social; Hootsuite; DataReportal
Publication date January 2020
Original source datareportal.com
Website URL visit the website
Back to statistic
Notes:
Figures have been rounded.
Number of internet users in selected Latin American countries as of January 2020 (in millions)
Latin America: internet users 2020, by country
92. References85
Source and methodology information
Source(s) Internet World Stats; ITU
Conducted by Internet World Stats; ITU
Survey period June 2019
Region(s) Africa
Number of respondents n.a.
Age group n.a.
Special characteristics includes access via fixed and mobile connections
Published by Internet World Stats
Publication date November 2019
Original source internetworldstats.com
Website URL visit the website
Back to statistic
Notes:
n.a.
Number of internet users in selected countries in Africa as of June 2019, by country (in
millions)
Africa: number of internet users in selected countries 2019
93. References86
Source and methodology information
Source(s) ITU
Conducted by ITU
Survey period 2016
Region(s) MENA
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by ITU
Publication date July 2017
Original source itu.int
Website URL visit the website
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Notes:
n.a.
Internet penetration rate of selected countries in the Middle East in 2016
Online penetration in selected countries in the Middle East 2016
94. References87
Source and methodology information
Source(s) ITU
Conducted by ITU
Survey period 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by ITU
Publication date November 2019
Original source Facts and Figures 2019. page 2 and 3
Website URL visit the website
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Notes:
All values are estimates.
Internet usage rate worldwide in 2019, by gender and market maturity
Global internet usage rate 2019, by gender and market maturity
95. References88
Source and methodology information
Source(s) Internet World Stats; Nielsen; ITU; GfK
Conducted by Internet World Stats; Nielsen; ITU; GfK
Survey period as of April 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics Internet users who speak the respective language
Published by Internet World Stats
Publication date May 2019
Original source internetworldstats.com
Website URL visit the website
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Notes:
The source assigned only one language per person in order to have all the language totals add up to the total
world population (zero-sum approach). No adjustments have been made for infants or illiteracy in the Internet
penetration rate calculations.
Most common languages used on the internet as of April 2019, by share of internet users
Most common languages used on the internet 2019
96. References89
Source and methodology information
Source(s) Bond; S&P Capital IQ
Conducted by S&P Capital IQ
Survey period June 7, 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by Bond
Publication date June 2019
Original source Internet Trends 2019
Website URL visit the website
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Notes:
n.a.
Market capitalization of the largest internet companies worldwide as of June 2019 (in billion
U.S. dollars)
Market value of the largest internet companies worldwide 2019
97. References90
Source and methodology information
Source(s) ITU
Conducted by ITU
Survey period 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics Excluding mobile broadband, fixed/wired connections only
Published by ITU
Publication date November 2019
Original source Key 2005-2019 ICT Data for the World
Website URL visit the website
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Notes:
*Estimate
Fixed broadband internet subscription rate in 2019, by region
Fixed broadband internet subscription rate 2019, by region
98. References91
Source and methodology information
Source(s) ITU
Conducted by ITU
Survey period 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics Excluding fixed broadband, mobile connections only
Published by ITU
Publication date November 2019
Original source Key 2005-2019 ICT Data for the World
Website URL visit the website
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Notes:
*Estimates
Mobile broadband internet subscription rate in 2019, by region
Mobile broadband internet subscription rate 2019, by region
99. References92
Source and methodology information
Source(s) Speedtest
Conducted by Speedtest
Survey period January 2020
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by Speedtest
Publication date February 2020
Original source speedtest.net
Website URL visit the website
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Notes:
n.a.
Countries with the fastest average fixed broadband internet speeds as of January 2020 (in
Mbps)
Countries with the fastest average fixed broadband internet speed 2020
100. References93
Source and methodology information
Source(s) Speedtest
Conducted by Speedtest
Survey period January 2020
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by Speedtest
Publication date February 2020
Original source speedtest.net
Website URL visit the website
Back to statistic
Notes:
n.a.
Countries with the fastest average mobile internet speeds as of January 2020 (in Mbps)
Countries with the fastest average mobile internet speed 2020
101. References94
Source and methodology information
Source(s) ITU
Conducted by ITU
Survey period 2005 to 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics Excluding mobile broadband, fixed/wired connections only
Published by ITU
Publication date November 2019
Original source Key 2005-2019 ICT Data for the World
Website URL visit the website
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Notes:
*Estimate
Number of fixed broadband internet subscriptions worldwide from 2005 to 2019 (in millions)
Number of fixed broadband internet subscriptions worldwide 2005-2019
102. References95
Source and methodology information
Source(s) ITU
Conducted by ITU
Survey period 2017
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by ITU
Publication date September 2018
Original source The State of Broadband 2018, page 82 and 83
Website URL visit the website
Back to statistic
Notes:
n.a.
Leading countries with the most mobile broadband subscriptions per 100 inhabitants in 2017
Mobile broadband subscriptions per 100 inhabitants in 2017, by country
103. References96
Source and methodology information
Source(s) OECD
Conducted by OECD
Survey period December 2018
Region(s) OECD
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by OECD
Publication date July 2019
Original source oecd.org
Website URL visit the website
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Notes:
Australia: Data reported for December 2018 and onwards is being collected by a new entity using a different
methodology. Figures reported from December 2018 comprise a series break and are incomparable with
previous data for any broadband measures Australia reports to the OECD. Data for Canada, Switzerland and
United States are preliminary.
Number of fixed broadband subscriptions in OECD countries as of December 2018 (in millions)
OECD: number of fixed broadband subscriptions 2018
104. References97
Source and methodology information
Source(s) OECD
Conducted by OECD
Survey period December 2018
Region(s) OECD
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by OECD
Publication date July 2019
Original source oecd.org
Website URL visit the website
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Notes:
Australia: Data reported for December 2018 and onwards is being collected by a new entity using a different
methodology. Figures reported from December 2018 comprise a series break and are incomparable with
previous data for any broadband measures Australia reports to the OECD.Data for Canada, Switzerland and
United States are preliminary Canada: Fixed wireless includes Satellite.France: Cable data includes VDSL2 and
fixed 4G solutionsItaly: Terrestrial fixed wireless data includes WiMax lines; Other includes vDSL services
Number of fixed broadband subscriptions per 100 inhabitants in OECD countries as of
December 2018, by technology
OECD: number of fixed broadband subscriptions per 100 inhabitants 2018, by technology
105. References98
Source and methodology information
Source(s) OECD
Conducted by OECD
Survey period December 2018
Region(s) OECD
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by OECD
Publication date July 2019
Original source oecd.org
Website URL visit the website
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Notes:
Distribution based on 418 million total fixed broadband subscriptions across all OECD countries.
Distribution of fixed broadband subscriptions in OECD countries as of December 2018, by
technology
OECD: distribution of fixed broadband subscriptions 2018, by technology
106. References99
Source and methodology information
Source(s) Cisco Systems
Conducted by Cisco Systems
Survey period 2017 to 2018
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics fixed and mobile
Published by Cisco Systems
Publication date February 2019
Original source Cisco Visual Networking Index 2018, page 35
Website URL visit the website
Back to statistic
Notes:
*Forecast Web, email, and data: Includes web, email, instant messaging, and other data traffic (excludes file
sharing) File sharing: Includes peer-to-peer traffic from all recognized P2P systems such as BitTorrent and
eDonkey, as well as traffic from web-based file-sharing systems Gaming: Includes casual online gaming,
networked console gaming, and multiplayer virtual-world gaming Internet video: Includes short-form Internet
video (for example, YouTube), long-form Internet video (for example, Hulu), live Internet video, Internet-video-to-
TV (for example, Netflix through Roku), online video purchases and rentals, webcam viewing, and web-based
video monitoring (excludes P2P video file downloads)
Data volume of global consumer internet traffic from 2017 to 2022, by subsegment (in
exabytes per month)
Global consumer internet subsegment traffic 2017-2022
107. References100
Source and methodology information
Source(s) Variety; Sandvine
Conducted by Sandvine
Survey period October 2018
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by Variety
Publication date October 2018
Original source variety.com
Website URL visit the website
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Notes:
n.a.
Distribution of global downstream internet traffic as of October 2018, by category
Leading internet traffic categories worldwide 2018
108. References101
Source and methodology information
Source(s) W3Techs
Conducted by W3Techs
Survey period November 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics data based on top 10 million websites
Published by W3Techs
Publication date November 2019
Original source w3techs.com
Website URL visit the website
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Notes:
n.a.
Most popular top-level domains worldwide as of November 2019
Usage of top level domains for websites 2019
109. References102
Source and methodology information
Source(s) Zenith
Conducted by Zenith
Survey period 2011 to 2018
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by Zenith
Publication date June 2019
Original source Media Consumption Forecasts 2019
Website URL visit the website
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Notes:
* Forecast
Average daily time spent per capita with the internet worldwide from 2011 to 2021 (in minutes)
Global daily internet usage per capita 2011-2021
110. References103
Source and methodology information
Source(s) Zenith
Conducted by Zenith
Survey period 2011 to 2018
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by Zenith
Publication date June 2019
Original source Media Consumption Forecasts 2019
Website URL visit the website
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Notes:
*Forecast
Daily time spent with the internet per capita worldwide from 2011 to 2021, by device (in
minutes)
Daily internet usage per capita worldwide 2011-2021, by device
111. References104
Source and methodology information
Source(s) Visual Capitalist
Conducted by Visual Capitalist
Survey period March 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by Visual Capitalist
Publication date March 2019
Original source visualcapitalist.com
Website URL visit the website
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Notes:
n.a.
Media usage in an internet minute as of March 2019
Media usage in an online minute 2019
112. References105
Source and methodology information
Source(s) We Are Social; Google Surveys
Conducted by We Are Social; Google Surveys
Survey period January 2018
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics internet users
Published by We Are Social
Publication date January 2018
Original source Digital in 2018: Southern Africa
Website URL visit the website
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Notes:
How often internet users access the internet for personal reasons on any device
Daily internet access of users in selected global online markets as of January 2018
Global daily internet usage frequency 2018
113. References106
Source and methodology information
Source(s) CIGI; Ipsos
Conducted by CIGI; Ipsos
Survey period December 29, 2017, and March 5, 2018
Region(s) Worldwide
Number of respondents 22,639
Age group 16-64 years
Special characteristics internet users
Published by CIGI
Publication date May 2018
Original source 2018 CIGI-Ipsos Global Survey on Internet Security and Trust - Part 3,
page 5
Website URL visit the website
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Notes:
Q22/23/24/25 [Summary - TOP2BOX (STRONGLY/ SOMEWHAT AGREE)] To what extent do agree or disagree
that xxx influences your online behaviour in the following ways:
Online and offline influence of selected types of online platforms according to internet users
worldwide as of March 2018
Online & offline influence of online platforms 2018, by type
114. References107
Source and methodology information
Source(s) We Are Social; Various sources (Company data); Hootsuite; DataReportal
Conducted by Various sources (Company data); DataReportal
Survey period as of January 25, 2020
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics social networks and messenger/chat app/voip included
Published by We Are Social; Hootsuite; DataReportal
Publication date January 2020
Original source Digital 2020: Global digital overview, page 95
Website URL visit the website
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Notes:
*Platforms have not published updated user figures in the past 12 months, figures may be out of date and less
reliable **These platforms do not publish MAU data, user figures from third-party reports
Most popular social networks worldwide as of January 2020, ranked by number of active users
(in millions)
Global social networks ranked by number of users 2020
115. References108
Source and methodology information
Source(s) GlobalWebIndex; The Next Web; We Are Social; DataReportal; Hootsuite
Conducted by GlobalWebIndex; DataReportal
Survey period 2012 to 2018
Region(s) Worldwide
Number of respondents n.a.
Age group 16-64 years
Special characteristics social media and messaging
Published by GlobalWebIndex; The Next Web; We Are Social; DataReportal; Hootsuite
Publication date January 2019
Original source thenextweb.com
Website URL visit the website
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Notes:
Original question: Roughly how many hours do you spend engaging with/connected to social networks or
services during a typical day? Figures were converted to minutes. Data regarding 2012 to 2017 from previous
publications
Daily time spent on social networking by internet users worldwide from 2012 to 2018 (in
minutes)
Daily social media usage worldwide 2012-2018
116. References109
Source and methodology information
Source(s) GlobalWebIndex
Conducted by GlobalWebIndex
Survey period Q1 2018
Region(s) Worldwide
Number of respondents 109,780
Age group 16-64 years
Special characteristics internet users
Published by GlobalWebIndex
Publication date July 2018
Original source globalwebindex.com
Website URL visit the website
Back to statistic
Notes:
n.a.
Share of internet users worldwide who have used a VPN in the past month as of 1st quarter
2018, by region
Global VPN usage reach 2018, by region
117. References110
Source and methodology information
Source(s) GlobalWebIndex
Conducted by GlobalWebIndex
Survey period Q1 2018
Region(s) Worldwide
Number of respondents n.a.
Age group 16-64 years
Special characteristics VPN users
Published by GlobalWebIndex
Publication date July 2018
Original source globalwebindex.com
Website URL visit the website
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Notes:
33,405 PC VPN users; 25,106 mobile VPN users
Leading motivations for VPN usage worldwide as of 1st quarter 2018, by device
Main usage motivations of VPN users worldwide 2018, by device
118. References111
Source and methodology information
Source(s) StatCounter
Conducted by StatCounter
Survey period January 2020
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics mobile only, excluding tablet traffic
Published by StatCounter
Publication date February 2020
Original source statcounter.com
Website URL visit the website
Back to statistic
Notes:
n.a.
Mobile internet traffic as percentage of total web traffic in January 2020, by region
Share of mobile internet traffic in global regions 2020
119. References112
Source and methodology information
Source(s) App Annie; VentureBeat
Conducted by App Annie
Survey period 2016 to 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics iOS App Store, Google Play and third-party Android stores combined.
Downloads are first time downloads only; re-installs and updates are
excluded
Published by App Annie; VentureBeat
Publication date January 2020
Original source venturebeat.com
Website URL visit the website
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Notes:
Figures were calculated by Statista on the basis of data provided by the source
Number of mobile app downloads worldwide from 2016 to 2019 (in billions)
Annual number of global mobile app downloads 2016-2019
120. References113
Source and methodology information
Source(s) App Annie; TechCrunch
Conducted by App Annie
Survey period 2017
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics app store gross consumer spending, excluding m-commerce or in-app
advertising
Published by App Annie; TechCrunch
Publication date May 2018
Original source techcrunch.com
Website URL visit the website
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Notes:
n.a.
Worldwide consumer spending on mobile apps in 2017, 2018 and 2022, by region (in billion
U.S. dollars)
Global gross consumer spend on mobile apps 2017-2022, by region
121. References114
Source and methodology information
Source(s) adjust
Conducted by adjust
Survey period 2018
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics Growth index = number of installs per month / monthly active users (MAU)
Published by adjust
Publication date May 2019
Original source Adjust Global App Trends 2019, page 11
Website URL visit the website
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Notes:
Data is based on adjust's Growth Index. The source defines its Growth Index as follows: "To define growth, we
took the number of installs per month and divided them by monthly active users (known as MAU) for each
vertical and country in our dataset. This tells us the rate of growth that apps receive from installs against their
monthly active user base. The more users that install in relation to the MAU, the higher the score. Payment apps
and Tools were not included in this sample."
Mobile app verticals with the highest install and user base growth in 2018 (Growth Index score)
Fastest growing mobile app categories 2018
122. References115
Source and methodology information
Source(s) Kaspersky Lab
Conducted by Kaspersky Lab
Survey period H2 2017
Region(s) Worldwide
Number of respondents 17,918
Age group 16 years and older
Special characteristics n.a.
Published by Kaspersky Lab
Publication date April 2018
Original source Kaspersky Cybersecurity Index H2 2017
Website URL visit the website
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Notes:
What activities people perform on their personal devices, when they are online
Most popular mobile internet activities according to internet users worldwide as of 2nd half
2017, by device
Leading smartphone and tablet activities 2017, by device
123. References116
Source and methodology information
Source(s) We Are Social; Various sources (Company data); Hootsuite; DataReportal
Conducted by Various sources (Company data); DataReportal
Survey period as of October 20, 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by We Are Social; Hootsuite; DataReportal
Publication date October 2019
Original source Digital 2019: Q4 Global Digital Statshot, page 24
Website URL visit the website
Back to statistic
Notes:
*Registered users All values are the last reported figures. Telegram figures from company blog.
Most popular global mobile messenger apps as of October 2019, based on number of monthly
active users (in millions)
Most popular global mobile messaging apps 2019
124. References117
Source and methodology information
Source(s) eMarketer
Conducted by eMarketer
Survey period 2014 to 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by eMarketer
Publication date June 2019
Original source emarketer.com
Website URL visit the website
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Notes:
* Forecast. Includes products or services ordered using the internet via any device, regardless of the method of
payment or fulfillment; excludes travel and event tickets. 2014 to 2016 data from earlier reporting
Retail e-commerce sales worldwide from 2014 to 2023 (in billion U.S. dollars)
Global retail e-commerce sales 2014-2023
125. References118
Source and methodology information
Source(s) eMarketer
Conducted by eMarketer
Survey period 2014 to 2017
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by eMarketer
Publication date June 2019
Original source emarketer.com
Website URL visit the website
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Notes:
* Forecast. Includes products and services ordered using the internet via any device, regardless of the method of
payment or fulfillment, numbers may not add up in total due to rounding. Excluding event tickets.
Annual retail e-commerce sales growth worldwide from 2014 to 2023
Retail e-commerce sales growth worldwide 2014-2023
126. References119
Source and methodology information
Source(s) Statista; Statista Digital Market Outlook
Conducted by Statista Digital Market Outlook
Survey period 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by Statista
Publication date May 2019
Original source Statista Digital Market Outlook
Website URL visit the website
Back to statistic
Notes:
The eCommerce market encompasses the sale of physical goods via a digital channel to a private end user
(B2C). Incorporated in this definition are purchases via desktop computer (including notebooks and laptops) as
well as purchases via mobile devices such as smartphones and tablets. The following are not included in the
eCommerce market: digitally distributed services (see instead: eServices), digitally distributed goods in B2B
markets nor digital purchase or resale of used, defective or repaired goods (reCommerce and C2C). The
eCommerce market considers the following product categories: "Clothes & shoes", "Consumer electronics &
physical media", "Food, cosmetics & pharmaceuticals", "Furniture & home appliances" and "Special Interest".
Further information on methodology can be found here.
Retail e-commerce sales CAGR forecast in selected countries from 2019 to 2023
Digital Market Outlook: retail e-commerce sales CAGR in selected markets 2019-2023
127. References120
Source and methodology information
Source(s) We Are Social; GlobalWebIndex; DataReportal; Hootsuite
Conducted by GlobalWebIndex; DataReportal
Survey period Q3 2019
Region(s) Worldwide
Number of respondents n.a.
Age group 16 to 64 years
Special characteristics n.a.
Published by We Are Social; DataReportal; Hootsuite
Publication date January 2020
Original source Digital 2020: Global digital overview, page 213
Website URL visit the website
Back to statistic
Notes:
n.a.
Share of online population who bought something online via mobile device in the past month
as of 3rd quarter 2019, by country
Mobile commerce reach in selected countries 2019
128. References121
Source and methodology information
Source(s) Monetate
Conducted by Monetate
Survey period Q2 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by Monetate
Publication date November 2019
Original source Monetate EQ2 2019, page 5
Website URL visit the website
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Notes:
n.a.
Average value of global online shopping orders as of 2nd quarter 2019, by platform (in U.S.
dollars)
Global online shopping order value 2019, by platform
129. References122
Source and methodology information
Source(s) Monetate
Conducted by Monetate
Survey period Q2 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by Monetate
Publication date November 2019
Original source Monetate EQ2 2019, page 15
Website URL visit the website
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Notes:
Region is presumed.
Conversion rate of online shoppers worldwide as of 2nd quarter 2019, by platform
Global online shopper conversion rate 2019, by platform
130. References123
Source and methodology information
Source(s) Salesforce Research
Conducted by Salesforce Research
Survey period Q1 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics per-visit average amount
Published by Salesforce Research
Publication date May 2019
Original source Shopping Index Q1 2019
Website URL visit the website
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Notes:
Data is based on 1.4 billion visits from 500+ million shoppers to 1,045 digital commerce sites in 37 countries.
Average e-commerce spending per online shopper worldwide per visit as of 1st quarter 2019,
by vertical (in U.S. dollars)
Global online shopper per visit spend 2019, by vertical
131. References124
Source and methodology information
Source(s) Salesforce Research
Conducted by Salesforce Research
Survey period Q1 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by Salesforce Research
Publication date May 2019
Original source Salesforce Shopping Index Q1 2019
Website URL visit the website
Back to statistic
Notes:
Data is based on 1.4 billion visits from 500+ million shoppers to 1,045 digital commerce sites in 37 countries.
Values may not add up to 100 percent due to rounding.
Distribution of retail website visits and orders worldwide as of 1st quarter 2019, by device
Global online retail website visits and orders 2019, by device
132. References125
Source and methodology information
Source(s) Visa Inc.; GfK; Bond
Conducted by Visa Inc.; GfK
Survey period May 31, 2018 to June 29, 2018
Region(s) Worldwide
Number of respondents 8,127
Age group n.a.
Special characteristics n.a.
Published by Bond
Publication date June 2019
Original source Internet Trends 2019, page 120
Website URL visit the website
Back to statistic
Notes:
Full question was ´Please think about the payments you make for everyday transactions (excluding rent,
mortgage, or other larger, infrequent payments). Thinking of your past 10 everyday transactions, how many were
made in each of the following ways?`
Most popular payment methods for everyday transactions according to internet users
worldwide as of June 2018
Distribution of consumer transactions worldwide 2018, by payment channel
133. References126
Source and methodology information
Source(s) Google
Conducted by Google
Survey period H1 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics Government and federal agency requests for data
Published by Google
Publication date October 2019
Original source google.com
Website URL visit the website
Back to statistic
Notes:
Data reflects the number of law enforcement agency requests for information Google receive at Google and
YouTube. Includes subpoenas, search warrants, other court orders, emergency disclosure requests, pen register
orders, and wiretap orders. Excludes preservation requests.
Number of user data requests issued to Google from federal agencies and governments during
1st half 2019, by country
Google user data requests from federal agencies and governments H1 2019, by country
134. References127
Source and methodology information
Source(s) Facebook
Conducted by Facebook
Survey period H1 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics Government and federal agency requests for data
Published by Facebook
Publication date November 2019
Original source facebook.com
Website URL visit the website
Back to statistic
Notes:
n.a.
Number of user data requests issued to Facebook from federal agencies and governments
during 1st half 2019, by country
Facebook: user data requests from federal agencies & governments H1 2019, by country
135. References128
Source and methodology information
Source(s) Twitter
Conducted by Twitter
Survey period H1 2019
Region(s) Worldwide
Number of respondents n.a.
Age group n.a.
Special characteristics n.a.
Published by Twitter
Publication date October 2019
Original source transparency.twitter.com
Website URL visit the website
Back to statistic
Notes:
n.a.
Global number of user data requests issued to Twitter from federal agencies and governments
during 1st half 2019, by country
Twitter: user data requests from federal agencies and governments H1 2019
136. References129
Source and methodology information
Source(s) CIGI; Ipsos
Conducted by CIGI; Ipsos
Survey period December 21, 2018 to February 10, 2019
Region(s) Worldwide
Number of respondents 23,854
Age group 16-64 years
Special characteristics internet users
Published by CIGI
Publication date June 2019
Original source 2019 CIGI-Ipsos Global Survey on Internet Security and Trust - Parts 1 &
2, page 12
Website URL visit the website
Back to statistic
Notes:
Original question: How concerned are you about your online privacy compared to one year ago? - Much more
concerned / somewhat more concerned
Share of internet users who are more concerned about their online privacy compared to a year
ago as of February 2019, by region
Global opinion on concern about online privacy 2019, by region
137. References130
Source and methodology information
Source(s) CIGI; Ipsos
Conducted by CIGI; Ipsos
Survey period December 21, 2018 to February 10, 2019
Region(s) Worldwide
Number of respondents 14,164
Age group 16-64 years
Special characteristics internet users
Published by CIGI
Publication date June 2019
Original source 2019 CIGI-Ipsos Global Survey on Internet Security and Trust - Parts 1 &
2, page 36
Website URL visit the website
Back to statistic
Notes:
Q2. To what extent have the following sources contributed to your being more concerned than last year about
your online privacy? [Internet companies] Base: Much/ Somewhat More Concerned About Online Privacy
Share of internet users who are increasingly concerned about their online privacy due to
internet companies as of February 2019, by region
Global concern about internet companies and online privacy 2019, by region
138. References131
Source and methodology information
Source(s) CIGI; Ipsos
Conducted by CIGI; Ipsos
Survey period December 21, 2018 to February 10, 2019
Region(s) Worldwide
Number of respondents 12,899
Age group 16-64 years
Special characteristics internet users
Published by CIGI
Publication date June 2019
Original source 2019 CIGI-Ipsos Global Survey on Internet Security and Trust - Parts 1 &
2, page 27
Website URL visit the website
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Notes:
Q2. To what extent have the following sources contributed to your being more concerned than last year about
your online privacy? [Your Government] Base: Much/ Somewhat More Concerned About Online Privacy; Not
asked in Egypt and China
Share of internet users who are increasingly concerned about their online privacy due to their
own government as of February 2019, by country
Global concern about national government and online privacy 2019, by country
139. References132
Source and methodology information
Source(s) Ipsos; CIGI
Conducted by Ipsos; CIGI
Survey period December 21, 2018 to February 10, 2019
Region(s) Worldwide
Number of respondents 21,203
Age group 16-64 years
Special characteristics n.a.
Published by CIGI
Publication date June 2019
Original source 2019 CIGI-Ipsos Global Survey on Internet Security and Trust - Part 6,
page 8
Website URL visit the website
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Notes:
Q35. How aware are you of your economy`s data protection and privacy rules? Not asked in Kenya, Nigeria,
Pakistan, and Tunisia Values may not add up to total due to rounding.
Share of internet users worldwide who are aware of their country's data protection and privacy
rules as of February 2019, by country
Global data protection and privacy rule awareness 2019, by country
140. References133
Source and methodology information
Source(s) Symantec (Norton); Harris Poll
Conducted by Harris Poll
Survey period October 9 to 30, 2018
Region(s) Worldwide
Number of respondents 16,000
Age group 18 years and older
Special characteristics n.a.
Published by Symantec (Norton)
Publication date March 2019
Original source 2018 Norton LifeLock Cyber Safety Insights Report, page 9
Website URL visit the website
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Notes:
Original statement: I am concerned about my privacy. - Strongly agree / Somewhat agree I accept certain risks
to my online privacy to make my life more convenient. - Strongly agree / Somewhat agree
Share of internet users who are concerned about risks to their online privacy vs. their willingness to accept
certain risks to their online privacy to make their life more convenient as of October 2018, by country
Global concern about internet privacy risk vs. convenience 2018, by country