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Coaching for Results No Guru with Professional
Liverpool
Example Questions for Poker
• What would you say motivates you?
• Why do you do what you do?
• What does success mean to you?
• How do you reward yourself for achievement?
• How can organisations best play to your strengths?
• What attributes do others recognise in you?
• Where (or who) can you go to, to get support?
• What has been the greatest challenge you have overcome?
Objectives
• Explain what coaching is and how it is
different to other development tools
• Identify key skills needed to be an
effective coach
• Practice some incisive coaching questions
in a safe and fun environment
What is Coaching?
A coach is a collaborative
partner who works with the
learner to help them
achieve goals, solve
problems, learn and
develop.
Caplan 2003
Unlocking a person’s
potential to maximise
their own performance
Whitmore 1996
The art of facilitating the
performance, learning
and development of
another.
Downey 1999
A process of working with another person in which:
Coaching facilitates use of their own resources to bring about positive change
Mentoring uses the resources of the coach/mentor to bring about positive change
Skills Performance Developmental Transformational
Internal coach
The Coaching Continuum, Coaching, Mentoring and Organisational Consultancy,
Hawkins Peter & Smith Nick, Open University Press, 2006
Manager
External
coach
Leader as
coach
Coaching Continuum
Tell me…
I see,
Mmm, OK
So what you are saying is..
Let me check I’ve got this right..
That must be a
challenge…
Ask
Question
Listen
Acknowledge/
Summarise
Comment
(briefly)
The coaching
conversation cycle
follows a different
path to the usual
conversation
pattern of “I Talk –
You Talk”
Aim for 25% You
and
75% the Client
talking
Where might Coaching come in?
Gallwey, 2001
Be the Coach:
Your chance to have a go!
Session 1:
• What is it you would like to achieve?
• Tell me what’s happening now with
that?
• What else is going on?
• So what have you considered?
• What else might you consider?
• What needs to happen to move that
forward? (ask them to commit)
Session 2:
• What would you like to improve on?
• What’s happening/not happening?
• If you had all the resources you need
how would you go about it?
• What could you do to influence this?
• Who could help with that?
• So what will you do following this
seminar? (ask them to commit)
GROW – Define the Goal
What would you like to achieve ?
What would be a good outcome ?
How will you know when you have achieved it ?
What will achieving it mean for you ?
…………. ?
Specific
Measurable
Achievable (and appealing !)
Realistic
Timed
GROW – Exploring
the current
Reality
What is the situation now ?
What is happening?
What have you tried already ?
What is stopping you ?
….…?
GROW – Identifying
Options and possibilities
How might you …?
What else could you do?
What would challenge you?
What options have you not explored?
…?
(Of these options … what do you find
most interesting?)
GROW – Agreeing Way
Forward
What are the next steps you will
take?
On a scale of 1-10 how committed
(or confident) do you feel?
What if anything might prevent you?
How will you address that?
What support, resources do you
need?
…?
Consolidation
What do I want to achieve
from coaching others?
How does my work place and
environment support that?
How might I incorporate
coaching skills into my role?
What are my next steps and
how committed am I?
Be the coach
• ILM Certificate or Diploma
• Level 3 is great for First Line Managers or
Team Managers in organisations
• Level 5 is ideal for middle managers or
for coaching small businesses and start
ups
• Level 7 is ideal for people who want to
move into executive coaching or
mentoring at senior/strategic level
This is the best thing I have done professionally. I joined the
programme mainly for my own development and it delivered
that. More than that, the ILM Level 7 programme now helps me
add even more value in my role as Director of a successful HR
Consultancy. I would recommend the No Guru ILM programme
to anyone who wants to develop their own coaching &
mentoring offering
Helen Klepper C4P Management Solutions
Be the coach
• Next course 23/24th March Liverpool
• 6 Sessions
• Monthly ILM informal drop in sessions
to accelerate progress
• ILM Membership during study period
• Course manual
• ILM Registration, Assessment and
Certification
• Invitation to events from No Guru
Thanks for a great couple of days - all your input, experience and
insights alongside Johns fabulous delivery style and expert
knowledge is making the course a real pleasure. Paul Blott
Contact us
www.noguru.net
letstalk@noguru.net
Tel: 0844 873 1226
LinkedIn: John Drysdale
Twitter: @nogurultd
Facebook: No Guru ltd
Coaching for Results No Guru with Professional
Liverpool

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Coaching for Results

  • 1. Coaching for Results No Guru with Professional Liverpool
  • 2. Example Questions for Poker • What would you say motivates you? • Why do you do what you do? • What does success mean to you? • How do you reward yourself for achievement? • How can organisations best play to your strengths? • What attributes do others recognise in you? • Where (or who) can you go to, to get support? • What has been the greatest challenge you have overcome?
  • 3. Objectives • Explain what coaching is and how it is different to other development tools • Identify key skills needed to be an effective coach • Practice some incisive coaching questions in a safe and fun environment
  • 5. A coach is a collaborative partner who works with the learner to help them achieve goals, solve problems, learn and develop. Caplan 2003 Unlocking a person’s potential to maximise their own performance Whitmore 1996 The art of facilitating the performance, learning and development of another. Downey 1999
  • 6. A process of working with another person in which: Coaching facilitates use of their own resources to bring about positive change Mentoring uses the resources of the coach/mentor to bring about positive change
  • 7. Skills Performance Developmental Transformational Internal coach The Coaching Continuum, Coaching, Mentoring and Organisational Consultancy, Hawkins Peter & Smith Nick, Open University Press, 2006 Manager External coach Leader as coach Coaching Continuum
  • 8. Tell me… I see, Mmm, OK So what you are saying is.. Let me check I’ve got this right.. That must be a challenge… Ask Question Listen Acknowledge/ Summarise Comment (briefly) The coaching conversation cycle follows a different path to the usual conversation pattern of “I Talk – You Talk” Aim for 25% You and 75% the Client talking
  • 9. Where might Coaching come in? Gallwey, 2001
  • 10. Be the Coach: Your chance to have a go!
  • 11. Session 1: • What is it you would like to achieve? • Tell me what’s happening now with that? • What else is going on? • So what have you considered? • What else might you consider? • What needs to happen to move that forward? (ask them to commit)
  • 12. Session 2: • What would you like to improve on? • What’s happening/not happening? • If you had all the resources you need how would you go about it? • What could you do to influence this? • Who could help with that? • So what will you do following this seminar? (ask them to commit)
  • 13. GROW – Define the Goal What would you like to achieve ? What would be a good outcome ? How will you know when you have achieved it ? What will achieving it mean for you ? …………. ? Specific Measurable Achievable (and appealing !) Realistic Timed
  • 14. GROW – Exploring the current Reality What is the situation now ? What is happening? What have you tried already ? What is stopping you ? ….…?
  • 15. GROW – Identifying Options and possibilities How might you …? What else could you do? What would challenge you? What options have you not explored? …? (Of these options … what do you find most interesting?)
  • 16. GROW – Agreeing Way Forward What are the next steps you will take? On a scale of 1-10 how committed (or confident) do you feel? What if anything might prevent you? How will you address that? What support, resources do you need? …?
  • 17. Consolidation What do I want to achieve from coaching others? How does my work place and environment support that? How might I incorporate coaching skills into my role? What are my next steps and how committed am I?
  • 18. Be the coach • ILM Certificate or Diploma • Level 3 is great for First Line Managers or Team Managers in organisations • Level 5 is ideal for middle managers or for coaching small businesses and start ups • Level 7 is ideal for people who want to move into executive coaching or mentoring at senior/strategic level This is the best thing I have done professionally. I joined the programme mainly for my own development and it delivered that. More than that, the ILM Level 7 programme now helps me add even more value in my role as Director of a successful HR Consultancy. I would recommend the No Guru ILM programme to anyone who wants to develop their own coaching & mentoring offering Helen Klepper C4P Management Solutions
  • 19. Be the coach • Next course 23/24th March Liverpool • 6 Sessions • Monthly ILM informal drop in sessions to accelerate progress • ILM Membership during study period • Course manual • ILM Registration, Assessment and Certification • Invitation to events from No Guru Thanks for a great couple of days - all your input, experience and insights alongside Johns fabulous delivery style and expert knowledge is making the course a real pleasure. Paul Blott
  • 20. Contact us www.noguru.net letstalk@noguru.net Tel: 0844 873 1226 LinkedIn: John Drysdale Twitter: @nogurultd Facebook: No Guru ltd
  • 21. Coaching for Results No Guru with Professional Liverpool