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Blockbuster isn’t alone…
• Kodak
• Xerox
• Yahoo
• Macy’s
I’m Pete
• 2x Florida Gator
• 3x Entrepreneur
• 6x James Moore Client
• QuickBooks Online Advanced Certified Pro-Advisor
• 2x Intuit Small Business Hackathon “Best API Connection” Winner
• Founder & CEO of Novi AMS
QuickBooks Desktop
Going out of style like VHS Tapes
Today’s Goals
• Learn: Why Intuit is moving to QuickBooks Online
• Consider: Why You Might Switch to QuickBooks Online
• Walk Away With: Tips & Tricks for a Smooth Transition
Why Intuit is Moving to
QuickBooks Online
Hint: It’s not just Intuit.
Pic of Quicken 2005
• His inspiration?
Acquired by
Intuit in 2009
for $170m
Forcing Functions
Why Intuit Had No Choice
3 Forcing Functions
• Technical Debt
• Unsustainable Business Model
• Changing Consumer Expectations
Forcing Function: Technical Debt
• Codebase - unsustainable
• Little ownership (~10M+ log exceptions/day, 600+ SLA defects)
• Experience change took 30 days to implement
• No durable APIs (>50% of tests failed regularly)
• About ~150 bugs/week to production
- Anil Madan, Vice President, QuickBooks Global Platform
Forcing Function: Business Model
The second we start to provide support to desktop clients, we’re losing
money. That’s why we outsource it to much cheaper labor markets.
QuickBooks is a totally different model – we have to earn business every
month. We can’t afford to give sub-par service or let our technology grow
stagnant.
-Intuit Employee
Forcing Function: Each One of Us
• Companies want to motivate and manage employees who never set
foot in their corporate office.
• Growing business complexity, knowledge requirements, regulatory and
legal change demand accounting specialists over generalists.
• Businesses expect automation of data collection and information
sharing.
• Businesses demand high data quality but don’t want to invest in data
validation.
Every day that we continue to support QuickBooks Desktop is a day that
we’re sacrificing the future of Intuit.
-Intuit Employee
Intuit’s self-disruption
• Plugins & Widgets
• APIs – From Product to Platform
• Variability – Customization through Settings
• Data – Personalized by machine learning (AI)
• Design System
• Modern, cloud-based development
• Rigid adherence to their Schema
Tangible Results: Engineering
• Developers can build, test, and deploy in <45mins
• Isolation of failures
• Automated tests that simulate customer behavior
Tangible Results: Customers
• Personalized Experiences
• Customer Data
• Machine Learning
• Open Platform to Use & Share Financial Data with Partners
• Accountants
• Banks & Credit Cards
• Remote Employees
• Apps.com
Tangible Results: New Customers
• QuickBooks Online Subscriptions
• 400k in late 2015
• 3.9m in January 2019
• New Customers
• 80% choose Online
Tangible Results: Intuit Filings
• QuickBooks Online Revenue
• Up 37.5%
• QuickBooks Desktop Revenue
• Up 2.5%
• Revenue Split
• 47% Online vs 53% Desktop
Why is Intuit Moving to QuickBooks Online?
• More Sustainable Software Development
• More Viable Business Model
• Better Customer Experience
Why you might want to switch
… and why you may not.
3 Reasons to Stay on Desktop
3 Reasons to Stay on Desktop
• Job Costing
• Inventory
• Old School Control
Stay for: Job Costing
• Job Costings Module & Reports
• Mileage Tracking
• Payroll Job Costing & Labor Burden Costing
• Change Orders on Estimates
• Markup Column on Estimates
Source: Fundera.com
Stay for: Inventory
• Average Cost Inventory Valuation Method
• Set & Maintain Inventory Reorder Points
• Receiving Partially Against a Purchase Order
• Sales Orders
• Availability to Promise
• Build Assembles or Manufacturing Features
• Unit of Measure
Source: Fundera.com
Stay for: Old School Control
• Backup & Restore
• Condense File
• Period Copy
• Client Data Review tools
• Fix Unapplied Payments & Credits
• Clean-up Un-deposited Funds
• Fix Sales Tax
• Statement Writer
• Can’t post to additional A/P and A/R accounts
Source: Fundera.com
Stay for: Old School Control
You don’t want to change what we’ve been doing for years.
Source: Fundera.com
Reasons to Consider Moving to QuickBooks
Online
QuickBooks Online Native Features
• Automatically schedule and send transactions
• Mobile App
• Audit Log
• Location in addition to Class
• Re-label customers (7 options to choose from)
QuickBooks Online Native Features
• Transactions page
• Custom Banking Rules
• Unlimited time tracking and reports only users
• Limited Users
• Delayed Charges and Delayed Credits to create non-posting
transactions that you can bill for or apply later
Source: Fundera.com
QuickBooks Online Native Features
• Journal Entries can have multiple AR/AP lines
• Set up multiple budgets per fiscal year
• Generate Branded Management Reports
• Seamless integration with 3rd party apps
Source: Fundera.com
Source: thebizblogs.com
QuickBooks Hosted in the Cloud
≠
QuickBooks Online
Tips for a Successful Transition
For most, it’s as easy as pressing a button.
Conversion Fundamentals
• Create a New Company Subscription
• Backup QuickBooks Desktop
• Check Target Count
• Verify Data
• Check for Updates
• Press the Button
Source: QuickBooks Advanced Certified ProAdvisor Training Curriculum
Tips & Tricks
• QuickBooks Training
• NoviAMS.com/qbo
• Advanced Certified ProAdvisor – Complex Conversions
• Accountant Access
• Read Alerts on Your Dashboard
• Understand & Use Undeposited Funds
• Manage the Bank Feed - Don’t just accept all
DataMaid
NoviAMS.com/SNAP
Major brands that struggled with technological disruption

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Major brands that struggled with technological disruption

  • 1.
  • 2. Blockbuster isn’t alone… • Kodak • Xerox • Yahoo • Macy’s
  • 3.
  • 4. I’m Pete • 2x Florida Gator • 3x Entrepreneur • 6x James Moore Client • QuickBooks Online Advanced Certified Pro-Advisor • 2x Intuit Small Business Hackathon “Best API Connection” Winner • Founder & CEO of Novi AMS
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. QuickBooks Desktop Going out of style like VHS Tapes
  • 10. Today’s Goals • Learn: Why Intuit is moving to QuickBooks Online • Consider: Why You Might Switch to QuickBooks Online • Walk Away With: Tips & Tricks for a Smooth Transition
  • 11. Why Intuit is Moving to QuickBooks Online Hint: It’s not just Intuit.
  • 12.
  • 13. Pic of Quicken 2005 • His inspiration?
  • 14.
  • 15. Acquired by Intuit in 2009 for $170m
  • 16.
  • 18. 3 Forcing Functions • Technical Debt • Unsustainable Business Model • Changing Consumer Expectations
  • 19. Forcing Function: Technical Debt • Codebase - unsustainable • Little ownership (~10M+ log exceptions/day, 600+ SLA defects) • Experience change took 30 days to implement • No durable APIs (>50% of tests failed regularly) • About ~150 bugs/week to production - Anil Madan, Vice President, QuickBooks Global Platform
  • 20. Forcing Function: Business Model The second we start to provide support to desktop clients, we’re losing money. That’s why we outsource it to much cheaper labor markets. QuickBooks is a totally different model – we have to earn business every month. We can’t afford to give sub-par service or let our technology grow stagnant. -Intuit Employee
  • 21. Forcing Function: Each One of Us • Companies want to motivate and manage employees who never set foot in their corporate office. • Growing business complexity, knowledge requirements, regulatory and legal change demand accounting specialists over generalists. • Businesses expect automation of data collection and information sharing. • Businesses demand high data quality but don’t want to invest in data validation.
  • 22.
  • 23.
  • 24. Every day that we continue to support QuickBooks Desktop is a day that we’re sacrificing the future of Intuit. -Intuit Employee
  • 25. Intuit’s self-disruption • Plugins & Widgets • APIs – From Product to Platform • Variability – Customization through Settings • Data – Personalized by machine learning (AI) • Design System • Modern, cloud-based development • Rigid adherence to their Schema
  • 26. Tangible Results: Engineering • Developers can build, test, and deploy in <45mins • Isolation of failures • Automated tests that simulate customer behavior
  • 27. Tangible Results: Customers • Personalized Experiences • Customer Data • Machine Learning • Open Platform to Use & Share Financial Data with Partners • Accountants • Banks & Credit Cards • Remote Employees • Apps.com
  • 28. Tangible Results: New Customers • QuickBooks Online Subscriptions • 400k in late 2015 • 3.9m in January 2019 • New Customers • 80% choose Online
  • 29. Tangible Results: Intuit Filings • QuickBooks Online Revenue • Up 37.5% • QuickBooks Desktop Revenue • Up 2.5% • Revenue Split • 47% Online vs 53% Desktop
  • 30. Why is Intuit Moving to QuickBooks Online? • More Sustainable Software Development • More Viable Business Model • Better Customer Experience
  • 31. Why you might want to switch … and why you may not.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36. 3 Reasons to Stay on Desktop
  • 37. 3 Reasons to Stay on Desktop • Job Costing • Inventory • Old School Control
  • 38. Stay for: Job Costing • Job Costings Module & Reports • Mileage Tracking • Payroll Job Costing & Labor Burden Costing • Change Orders on Estimates • Markup Column on Estimates Source: Fundera.com
  • 39. Stay for: Inventory • Average Cost Inventory Valuation Method • Set & Maintain Inventory Reorder Points • Receiving Partially Against a Purchase Order • Sales Orders • Availability to Promise • Build Assembles or Manufacturing Features • Unit of Measure Source: Fundera.com
  • 40. Stay for: Old School Control • Backup & Restore • Condense File • Period Copy • Client Data Review tools • Fix Unapplied Payments & Credits • Clean-up Un-deposited Funds • Fix Sales Tax • Statement Writer • Can’t post to additional A/P and A/R accounts Source: Fundera.com
  • 41. Stay for: Old School Control You don’t want to change what we’ve been doing for years. Source: Fundera.com
  • 42. Reasons to Consider Moving to QuickBooks Online
  • 43. QuickBooks Online Native Features • Automatically schedule and send transactions • Mobile App • Audit Log • Location in addition to Class • Re-label customers (7 options to choose from)
  • 44. QuickBooks Online Native Features • Transactions page • Custom Banking Rules • Unlimited time tracking and reports only users • Limited Users • Delayed Charges and Delayed Credits to create non-posting transactions that you can bill for or apply later Source: Fundera.com
  • 45. QuickBooks Online Native Features • Journal Entries can have multiple AR/AP lines • Set up multiple budgets per fiscal year • Generate Branded Management Reports • Seamless integration with 3rd party apps Source: Fundera.com
  • 47. QuickBooks Hosted in the Cloud ≠ QuickBooks Online
  • 48. Tips for a Successful Transition For most, it’s as easy as pressing a button.
  • 49. Conversion Fundamentals • Create a New Company Subscription • Backup QuickBooks Desktop • Check Target Count • Verify Data • Check for Updates • Press the Button Source: QuickBooks Advanced Certified ProAdvisor Training Curriculum
  • 50. Tips & Tricks • QuickBooks Training • NoviAMS.com/qbo • Advanced Certified ProAdvisor – Complex Conversions • Accountant Access • Read Alerts on Your Dashboard • Understand & Use Undeposited Funds • Manage the Bank Feed - Don’t just accept all