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SERRI GRASLIE, EDITORIAL COACHING & DEVELOPMENT TEAM #NPRTRAINING
6 Ways
Stations
Can Use
Social
Callouts
Type questions in the chat box below.
Join the conversation on Twitter with #nprtraining (we’re @nprtraining)
A recording will be available afterward on ds.npr.org
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
Comments? Questions?
We love our listeners and readers – and callouts are a great way to bring
those folks into our reporting.
You might use a callout to:
1.  Find a specific type of source
2.  Crowdsource images
3.  Find story ideas
4.  Gather personal stories and ideas
5.  Start a discussion
6.  Have fun
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
Social Callout Basics
•  Hone the question & pick platforms
•  Write the pitch
•  Share it
•  Review the responses, contact participants
•  Write the story – think about how to maximize responses on air and
online
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
Callout Steps
How People Can Respond:
•  Email
•  Google Form
•  Hashtag
•  Voice memo/voicemail
•  PIN (for subscribers)
Places To Share The Callout:
•  Facebook
•  Twitter
•  Instagram
•  Tumblr
•  Reddit
•  LinkedIn
•  Listservs
•  Niche online communities
•  ???
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
Approaches
CASE STUDIES
I’m trying to … find a specific type of
source.
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
I’m trying to … find a specific type of source.
For story on
Missouri
corn cob
pipe factory
St. Louis
Public Radio
via Reddit,
email
I’m trying to … source images.
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
I’m trying to … source images.
#PSCommute
KPCC, NPR &
Morning
Edition
via Instagram
I’m trying to … find story ideas.
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
I’m trying to … find story ideas.
Local
Wonder
KUOW
via Google
form, social
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
I’m trying to … find story ideas.
via Reddit,
email
I’m trying to … gather personal stories
and ideas.
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
I’m trying to … gather personal stories and ideas.
“Bored &
Brilliant”
WNYC/New
Tech City
via Google
form,
Facebook,
Twitter
I’m trying to … start a discussion.
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
I’m trying to … start a discussion.
“Tell
KCUR”
via
Facebook,
Twitter
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
I’m trying to … start a discussion.
ATC/
Science
desk
via Google
form,
Facebook,
Twitter
I’m trying to … have fun.
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
I’m trying to … have fun.
Rapper’s
Delight
St. Louis
Public Radio
via email,
Facebook,
Twitter
CALLOUT STEPS
•  Set it up with context
•  Be specific about what you’re asking for
•  Think about whether and how you would answer
•  Provide examples
•  What sort of demographic data do you want?
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
Honing the question
•  Get creative
•  Think small
•  Ask for help
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
Sharing it
•  If you have a lot of answers, recruit help
•  Develop a flagging/categorizing system
•  Reply to everyone who submitted, where possible
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
Now that you have responses …
•  Don’t do the same thing in both
places – chances are it won’t work
•  Storify is a great tool for collecting
responses across platforms
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
Presenting it on air and online
•  Be prepared and don’t overpromise
•  Be as “surgical” as possible
•  Seed it beforehand
•  Think about how someone will feel after they read your callout
•  Be transparent
•  Use an auto-reply
•  Don’t be afraid to “flood the zone” and ask for help
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
Advice
Questions after the webinar?
email sgraslie@npr.org
Join us next week
(Wednesday @ 3 p.m. Eastern)
for a Twitter chat on social callouts
#nprtraining
Follow the Editorial Coaching & Development team
nprstorytelling.tumblr.com
@nprtraining

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6 Ways Stations Can Use Callouts - Webinar

  • 1. SERRI GRASLIE, EDITORIAL COACHING & DEVELOPMENT TEAM #NPRTRAINING 6 Ways Stations Can Use Social Callouts
  • 2. Type questions in the chat box below. Join the conversation on Twitter with #nprtraining (we’re @nprtraining) A recording will be available afterward on ds.npr.org 6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING Comments? Questions?
  • 3. We love our listeners and readers – and callouts are a great way to bring those folks into our reporting. You might use a callout to: 1.  Find a specific type of source 2.  Crowdsource images 3.  Find story ideas 4.  Gather personal stories and ideas 5.  Start a discussion 6.  Have fun 6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING Social Callout Basics
  • 4. •  Hone the question & pick platforms •  Write the pitch •  Share it •  Review the responses, contact participants •  Write the story – think about how to maximize responses on air and online 6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING Callout Steps
  • 5. How People Can Respond: •  Email •  Google Form •  Hashtag •  Voice memo/voicemail •  PIN (for subscribers) Places To Share The Callout: •  Facebook •  Twitter •  Instagram •  Tumblr •  Reddit •  LinkedIn •  Listservs •  Niche online communities •  ??? 6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING Approaches
  • 7. I’m trying to … find a specific type of source.
  • 8. 6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING I’m trying to … find a specific type of source. For story on Missouri corn cob pipe factory St. Louis Public Radio via Reddit, email
  • 9. I’m trying to … source images.
  • 10. 6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING I’m trying to … source images. #PSCommute KPCC, NPR & Morning Edition via Instagram
  • 11. I’m trying to … find story ideas.
  • 12. 6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING I’m trying to … find story ideas. Local Wonder KUOW via Google form, social
  • 13. 6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING I’m trying to … find story ideas. via Reddit, email
  • 14. I’m trying to … gather personal stories and ideas.
  • 15. 6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING I’m trying to … gather personal stories and ideas. “Bored & Brilliant” WNYC/New Tech City via Google form, Facebook, Twitter
  • 16. I’m trying to … start a discussion.
  • 17. 6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING I’m trying to … start a discussion. “Tell KCUR” via Facebook, Twitter
  • 18. 6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING I’m trying to … start a discussion. ATC/ Science desk via Google form, Facebook, Twitter
  • 19. I’m trying to … have fun.
  • 20. 6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING I’m trying to … have fun. Rapper’s Delight St. Louis Public Radio via email, Facebook, Twitter
  • 22. •  Set it up with context •  Be specific about what you’re asking for •  Think about whether and how you would answer •  Provide examples •  What sort of demographic data do you want? 6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING Honing the question
  • 23. •  Get creative •  Think small •  Ask for help 6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING Sharing it
  • 24. •  If you have a lot of answers, recruit help •  Develop a flagging/categorizing system •  Reply to everyone who submitted, where possible 6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING Now that you have responses …
  • 25. •  Don’t do the same thing in both places – chances are it won’t work •  Storify is a great tool for collecting responses across platforms 6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING Presenting it on air and online
  • 26. •  Be prepared and don’t overpromise •  Be as “surgical” as possible •  Seed it beforehand •  Think about how someone will feel after they read your callout •  Be transparent •  Use an auto-reply •  Don’t be afraid to “flood the zone” and ask for help 6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING Advice
  • 27. Questions after the webinar? email sgraslie@npr.org Join us next week (Wednesday @ 3 p.m. Eastern) for a Twitter chat on social callouts #nprtraining Follow the Editorial Coaching & Development team nprstorytelling.tumblr.com @nprtraining