1. SERRI GRASLIE, EDITORIAL COACHING & DEVELOPMENT TEAM #NPRTRAINING
6 Ways
Stations
Can Use
Social
Callouts
2. Type questions in the chat box below.
Join the conversation on Twitter with #nprtraining (we’re @nprtraining)
A recording will be available afterward on ds.npr.org
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
Comments? Questions?
3. We love our listeners and readers – and callouts are a great way to bring
those folks into our reporting.
You might use a callout to:
1. Find a specific type of source
2. Crowdsource images
3. Find story ideas
4. Gather personal stories and ideas
5. Start a discussion
6. Have fun
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
Social Callout Basics
4. • Hone the question & pick platforms
• Write the pitch
• Share it
• Review the responses, contact participants
• Write the story – think about how to maximize responses on air and
online
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
Callout Steps
5. How People Can Respond:
• Email
• Google Form
• Hashtag
• Voice memo/voicemail
• PIN (for subscribers)
Places To Share The Callout:
• Facebook
• Twitter
• Instagram
• Tumblr
• Reddit
• LinkedIn
• Listservs
• Niche online communities
• ???
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
Approaches
8. 6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
I’m trying to … find a specific type of source.
For story on
Missouri
corn cob
pipe factory
St. Louis
Public Radio
via Reddit,
email
15. 6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
I’m trying to … gather personal stories and ideas.
“Bored &
Brilliant”
WNYC/New
Tech City
via Google
form,
Facebook,
Twitter
22. • Set it up with context
• Be specific about what you’re asking for
• Think about whether and how you would answer
• Provide examples
• What sort of demographic data do you want?
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
Honing the question
23. • Get creative
• Think small
• Ask for help
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
Sharing it
24. • If you have a lot of answers, recruit help
• Develop a flagging/categorizing system
• Reply to everyone who submitted, where possible
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
Now that you have responses …
25. • Don’t do the same thing in both
places – chances are it won’t work
• Storify is a great tool for collecting
responses across platforms
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
Presenting it on air and online
26. • Be prepared and don’t overpromise
• Be as “surgical” as possible
• Seed it beforehand
• Think about how someone will feel after they read your callout
• Be transparent
• Use an auto-reply
• Don’t be afraid to “flood the zone” and ask for help
6 WAYS TO USE SOCIAL CALLOUTS #NPRTRAINING
Advice
27. Questions after the webinar?
email sgraslie@npr.org
Join us next week
(Wednesday @ 3 p.m. Eastern)
for a Twitter chat on social callouts
#nprtraining
Follow the Editorial Coaching & Development team
nprstorytelling.tumblr.com
@nprtraining