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What we’ve learned so far
about social media for business
Agenda

1. Our 5 rules of social media for business
2. Content is King
3. Facebook
4. Linkedin
5. Twitter
6. YouTube
7. Tools
Our 5 Rules of Social Media for business

1. Social media is a collection of communication tools.
It’s what you do with those tools that matters

2. Social media is about people – not technology or your
products and services

3. Develop a give first mentality – don’t sell – connect

4. If you’re going to do it, do it on a consistent basis

5. Create, find and share content that people will want to
consume and spread
Webinars      Podcasts   Videos




  Articles     Audience   Blogs




White Papers   eBooks     Photos
Facebook
What is it…

1. Primarily for connecting with family and
   friends
2. You can share photos, videos, links and
   have online conversations
3. The worlds biggest social network
4. Over 750 million users and counting (16
   million in Canada)
Facebook
5 Action steps for your business…

1. Create a separate page for your business
2. Identify the FB friends you have that have a business
   connection
3. Direct message these individuals and invite them to
   join
4. Share content your friends will find interesting
5. Join in conversations
Linkedin
What is it…

1. Primarily for connecting and sharing with
   business colleagues
2. The worlds biggest business-to-business
   social network
3. Over 120 million users (3 million in Canada)
Linkedin
5 Action steps for your business

1. Create your profile – what do you want to be known for?
2. Build your network – who do you know – who do you want
   to know?
3. Join or create groups – listen first and ask great questions
4. Connect directly with at least 2 people a day and start a
   conversation
5. Share content daily
Twitter
What is it…

1. Primarily for connecting with people/topics
   you find interesting
2. Must use 140 characters or less to
   communicate
3. Over 200 million users
Twitter
5 Action steps for your business

1. Create a profile that describes the real you
2. Follow people that you want to connect with
   or learn from
3. Start conversations
4. Share what you’ve learned, ideas you have
   and great content
5. Tweet at least 5 times a day
YouTube
What is it…

1. Primarily for uploading and sharing videos
2. The worlds largest video sharing site – 3
   billion videos viewed per day
3. 490 million unique visitors per day
YouTube
5 Action steps for your business

1. Create videos that people will want to watch
2. Start your own YouTube channel
3. Embed your videos in your website – don’t send
   people to YouTube
4. Spread the word about your videos via other social
   tools
5. Create a calendar so you produce new content
   regularly
What would happen if I Googled YOU?
Your Value
Proposition?
Value Proposition Definition
“ A value proposition is a clear statement of the
tangible results a customer receives from your
products and services. It’s focused on outcomes
and stresses the business value of your offering.”

Examples:

Web Marketing.
We help retailers increase their online sales conversion rates up to 58% and their
average order size by 25%.

Document Management:
We help distributors reduce their order-to-cash processing costs by an average of
67.2% at the same time they increase customer satisfaction.
Touch Campaigns….
Thank You
       Neil Thornton
       905-401-1434
neil@triggerstrategies.ca
   triggerstrategies.ca

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NGEN - Niagara College - City of St. Catharines - City of Niagara Falls Enterprise Centre Social Media and Sales Lunch and Learn - Dec 2011

  • 1. What we’ve learned so far about social media for business
  • 2. Agenda 1. Our 5 rules of social media for business 2. Content is King 3. Facebook 4. Linkedin 5. Twitter 6. YouTube 7. Tools
  • 3. Our 5 Rules of Social Media for business 1. Social media is a collection of communication tools. It’s what you do with those tools that matters 2. Social media is about people – not technology or your products and services 3. Develop a give first mentality – don’t sell – connect 4. If you’re going to do it, do it on a consistent basis 5. Create, find and share content that people will want to consume and spread
  • 4.
  • 5.
  • 6.
  • 7. Webinars Podcasts Videos Articles Audience Blogs White Papers eBooks Photos
  • 8. Facebook What is it… 1. Primarily for connecting with family and friends 2. You can share photos, videos, links and have online conversations 3. The worlds biggest social network 4. Over 750 million users and counting (16 million in Canada)
  • 9.
  • 10. Facebook 5 Action steps for your business… 1. Create a separate page for your business 2. Identify the FB friends you have that have a business connection 3. Direct message these individuals and invite them to join 4. Share content your friends will find interesting 5. Join in conversations
  • 11. Linkedin What is it… 1. Primarily for connecting and sharing with business colleagues 2. The worlds biggest business-to-business social network 3. Over 120 million users (3 million in Canada)
  • 12.
  • 13. Linkedin 5 Action steps for your business 1. Create your profile – what do you want to be known for? 2. Build your network – who do you know – who do you want to know? 3. Join or create groups – listen first and ask great questions 4. Connect directly with at least 2 people a day and start a conversation 5. Share content daily
  • 14. Twitter What is it… 1. Primarily for connecting with people/topics you find interesting 2. Must use 140 characters or less to communicate 3. Over 200 million users
  • 15.
  • 16. Twitter 5 Action steps for your business 1. Create a profile that describes the real you 2. Follow people that you want to connect with or learn from 3. Start conversations 4. Share what you’ve learned, ideas you have and great content 5. Tweet at least 5 times a day
  • 17. YouTube What is it… 1. Primarily for uploading and sharing videos 2. The worlds largest video sharing site – 3 billion videos viewed per day 3. 490 million unique visitors per day
  • 18.
  • 19. YouTube 5 Action steps for your business 1. Create videos that people will want to watch 2. Start your own YouTube channel 3. Embed your videos in your website – don’t send people to YouTube 4. Spread the word about your videos via other social tools 5. Create a calendar so you produce new content regularly
  • 20. What would happen if I Googled YOU?
  • 22. Value Proposition Definition “ A value proposition is a clear statement of the tangible results a customer receives from your products and services. It’s focused on outcomes and stresses the business value of your offering.” Examples: Web Marketing. We help retailers increase their online sales conversion rates up to 58% and their average order size by 25%. Document Management: We help distributors reduce their order-to-cash processing costs by an average of 67.2% at the same time they increase customer satisfaction.
  • 24. Thank You Neil Thornton 905-401-1434 neil@triggerstrategies.ca triggerstrategies.ca