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5 February 2014

Let’s

Network!
1
Name Variations
by Janice

Endnote by
Melissa

Open Access &
DR-NTU
by Yali

Predatory
Publishers
By Sam

Library :
10 min
speaking
slot

Developing Your
Strategy for
Successful Scientific
Publishing
by RSO
Participating in Open
Access
by UL

Digital Projects
by Dianne

E-text books
by Chay Tuan
Network
after the
talks

5
OBJECTIVES
 Engage users more effectively through the
subject librarian system
 Learn how your own networking styles helps
or prevents you from networking
 Provide tips & pointers to take the first step to
network with users and avoid overwhelming
them
6
LEARNING OUTCOMES
 Explain the characteristics of your own
networking styles

 Describe the general traits of your dominant
networking styles when networking
 List practical tips for others to network with a
person of your networking styles
 Utilize the knowledge acquired at Academic
Publishing 2014 & other Library events
7
Personal Selling Marketing
Excellent Service
Knowing each faculty personally
Conversation: Phone, Face to Face
Personal Communication
Librarian to User

One to One

Subject Librarians

Raising Awareness: Posters…
Creating an Experience: Events
Have a conversation: Social media
Mass Communication
Library to a Group

One to Many

LPD
PERSONAL SELLING
Netherlands: Witty website lands unemployed designer a job

Before

After
Source: http://www.bbc.co.uk/news/blogs-news-from-elsewhere-25574651
WHY NETWORK?
 Social Capital refers to the collective value of all
"social networks" [who people know] and the
inclinations that arise from these networks to do
things for each other ["norms of reciprocity"]
Robert D. Putnam
Harvard University

Source: http://www.bettertogether.org/socialcapital.htm
WHY NETWORK?
 Build social capital through maintaining a network
of social ties
 Benefits:
 Trust, support, reciprocity and cooperation
 Understand our users’ environment and needs better

Source: Social Networks & Social Capital by Dr Giorgos Cheliotis, Communications and New Media, NUS
Remember this?

12
IVAN MISNER
 Founder & Chairman of Business Networking
Institute (BNI)
 Author of 15 books on networking

“The Father of Modern Networking” - CNN
“Networking Guru” – Entrepreneur magazine

“Bestselling Author” – The New York Times

13
14
Your networking style IS
affecting your Referability !!

15
NETWORKING STYLES
Task-Oriented

Fast-Paced

Slow-Paced

16

People-Oriented
NETWORKING STYLES
AMONGST NTU LIBRARIANS
13%

10%

16%

Go Getter
Promoter

Nurturer
Examiner

61%

17
WHY NETWORKING STYLES?

We are all
wired
differently!!

18
Go-Getter
 Fast-paced, Task-oriented
 Driven & decisive

 Bold & direct
 Has a “get it done now” attitude
 Strong desire to win & lead

19
Promoter
 Fast-paced, People-oriented
 Energetic & outgoing

 Fun-loving & Talkative
 Loves to be center of attention


20

Dislikes details
Examiner
 Slow-paced, Task-oriented
 Thorough & research-oriented

 Avoids risks
 Enjoys strategies & processes
 May take a long time to develop
trust
21
Nurturer
 Slow-paced, People-oriented


Patient & helpful

 Understanding & sentimental
 Have a difficult time saying “no”
 Are focused on helping others

22
Fast-Paced

Task-Oriented

People-Oriented

Go-Getter

Promoter

 Driven & decisive

 Energetic & outgoing

 Bold & direct

 Fun-loving & Talkative

 Has a “get it done now” attitude

 Loves to be center of attention

 Strong desire to win & lead



Examiner

Dislikes details

Nurturer
 Slow-paced, People-oriented

 Avoids risks



 Enjoys strategies & processes

 Understanding & sentimental

 May take a long time to develop

Slow-Paced

 Thorough & research-oriented

 Have a difficult time saying “no”

trust
23

Patient & helpful

 Are focused on helping others
24
GROUP ACTIVITY
Get into your groups according to your networking styles and come up with:

 5 practical tips for networking and
 Present those tips!!

Group

Facilitators

Room

Go-Getters
Examiners
Nurturers
Promoters

Catherine
Frank
Soma & Joan
Hedren

Ranganathan
Dewey
Alexandria
Dewey
25
26
KEEP
CALM
AND
PRESENT

27
Areas of Improvement for

Go-Getters

Others’ Networking Style

Go-Getter

Your Networking Personality

Go-Getter

Promoter

Examiner

• Allow them to talk
about themselves
more
• Ask them about
their achievements
– don’t declare
yours first
• Don’t try to outdo
them

• Start off by chatting
about informal matters
• Stay very positive no
matter what you are
talking about!
• Keep your energy high,
positive & lighthearted!

• Make sure not to rush
the conversation
• Ask them a lot of
questions about their
work and stick to them
• You can ask them what
they are looking to
accomplish at the event

Nurturer
•
•
•

Be patient with
them! Do not rush
your conversation.
Ask them questions
about their work as
well as personal life
Use phrases such as
“It would be really
nice to spend some
more time with you
to learn more….”
Areas of Improvement for

Promoters

Others’ Networking Style

Promoter

Your Networking Personality

Go-Getter
• Be extremely
focused in your
conversation
• Get directly down
to business
• Keep your
sentences or
stories short

Promoter

Examiner

• Allow the other
Promoter to have the
spotlight in the
conversation. Be the
listener this time!
• Be your fun and
energetic self, yet
definitely ask them a
few questions about
their work
• Ask the other Promoter
questions about their
goals

• Be willing to ask lots of
questions about them.
They will give short
answers. And be
comfortable with it
• Keep you conversation
mainly focused on work
• When they begin
explaining things in
detail – keep listening!
Paying attention will
show your interest in
them

Nurturer
• Avoid being too
excited when first
meeting them
• Allow them to speak
more than you while
in conversation
• Keep a strong yet
sincere from of eye
contact with them
Areas of Improvement for

Examiners

Others’ Networking Style

Examiner

Your Networking Personality

Go-Getter
• Be willing to
introduce yourself
first to them, as
examiners tend to
wait for other to
introduce
themselves
• Keep the
conversation
focused on them
and their work
• When speaking
with them, speed
up your pace of
speech. If not GoGetters can get
bored with
conversations
easily

Promoter

Examiner

Nurturer

• Energy and a big smile
are key!
• Ask them many
questions about
themselves and be okay
with them talking for a
while
• Keep all conversation
very positive, upbeat
and light. Don’t be too
intense right at the
beginning

• Encourage each other
share more personal
information
• Watch out for how
opinionated you are on
a subject when first
meeting someone. It
may not be the
appropriate place to
offer those opinions
initially
• Look at meeting more
often at the start of a
new relationship to
move the process
forward faster..

• Be willing to talk
about more personal
items
• Try lengthening your
sentences to sound
more conversational
• Share with them more
about yourself. This
allows to get to know
you better.
Areas of Improvement for

Nurturers

Others’ Networking Style

Nurturer

Your Networking Personality

Go-Getter

Promoter

Examiner

Nurturer

• Dress to impress.
Go-Getters are
attracted to
success ad they
look at the way
someone looks
• While in
conversation with
them – ask them
very direct
questions – they
are okay with it!
• Find out why they
are at the event
and see if you can
help them gain the
results they are
looking for.

• Smile a lot! Promoters
are attracted to
positives, happy
people! :D
• Maybe talk a bit more
with your hands and be
a bit animated – only if
that works for you.
• Be sincerely interested
in them and share how
you think you might be
able to help them

• Have a more structured
conversation with an
Examiner. It will make
them feel incredibly
comfortable!
• Do keep your
conversation focused on
work (don’t get
personal)
• Ask direct questions

• Nurturers may spend
a great deal of time
chatting about
personal items. Once
you have the
connection, ask them
permission to talk
about work
• Mannerisms such as
pace, hand gestures
and tonality will be
very comfortable
between the two of
you. So no need to
change or do anything
differently.
THINGS TO HAVE BEFORE
NETWORKING

Dress Code:
Smart Casual

32
CONVERSATION STARTERS

33
DURING CONVERSATION
• Maintain eye contact with the audience
when speaking to them
• Check pronunciation of difficult to
pronounce words beforehand, especially
speaker’s name
• Try to minimise gesturing when talking
• Give your name cards
• If they have no name cards, take down
their names, school and email address on
notebooks
• Introduce them to their respective subject
librarians
34
Academic Publishing
POST NETWORKING

How to Follow Up After Meeting Someone in Person

Send an email within 24 hours
 Invite them for next talk
 Introduce them to their subject librarian (cc
them) if they do not already know who their
subject librarian is
Dear XXX
Dear XXX
It was great meeting with you and talking about your research
area(s)…..
It was great meeting with you and talking about your research
area(s)…..
Your personal subject librarian is XXX (xxx@ntu.edu.sg). Please feel
free to approach him/her for assistance and support in Please feel
Your personal subject librarian is XXX (xxx@ntu.edu.sg). your work.
free to approach him/her for assistance and support in your work.
Join us for the next talk… [Date/Time/Registration link]/Keep up-todate with library events [Date/Time/Registration link]/Keep up-toJoin us for the next talk…at
http://blogs.ntu.edu.sg/library/happenings/.
date with library events at
http://blogs.ntu.edu.sg/library/happenings/.
Keep in touch!
Keep in touch!
XXX
XXX
‘‘It’s not called ‘netSIT’ or ‘netEAT’, it’s
called ‘netWORK’, and in order to have
a successful networking event, you
need to ‘work’ the network.’’
Ivan Misner
Founder and CEO of
Business Network International (BNI)

37
SURVEYAcademic Publishing
FOR LIBRARIANS
1. How confident are you in networking with our
users?
2

1

3

Not Confident
At All

4

5
Very Confident

2. How many participants did you speak to?
1-3

4-6

≥7

3. Were there any follow up actions taken?
Yes, I followed up with ____ participants.
No
Date

Time

Venue

Publisher

3 Mar

12.00 – 1.30

LT 5

5 Mar

12.00 – 1.30

LT 5

Taylor &
Francis
Business
Monitor Int

10
Mar

12.00 – 1.30

LT 5

Springer

12
Mar

12.00 – 1.30

LT 24

IOP
Publishing

13
Mar

12.00 – 1.30

LT 24

JOVE

18
Mar

12.00 – 1.30

LT 24

LexisNexis

26
Mar
27
Mar

12.00 – 1.30

LT 24

12.00 – 1.30

LT24

World
Scientific
Library/RSO

Library
Topics /
Speakers

Slot 3
(Usher &
network)

Slot 4
(Usher &
network)

Endnote by
Melissa

(HSSL)

(CMIL)

Linking
Academic
Rigour with
Industry
Relevance by
Akbar

(BUSL)

(ENGL)

Name
Variations by
Janice
OA &
DR-NTU
by Yali
Digital
Projects
by Dianne
Predatory
Publishers
by Sam
E-text books
by Chay Tuan

(SCNL)

(ENGL)

(SCNL)

(ENGL)

(SCNL)

(ADML)

(HSSL)

(BUSL)

(HSSL)

(ENGL)

All

All

Participating
in OA by UL

Slot 1
Slot 2
(Emcee & (Do survey
network) & network)

Debra

All
THANK YOU

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Let's Network

  • 2.
  • 3. Name Variations by Janice Endnote by Melissa Open Access & DR-NTU by Yali Predatory Publishers By Sam Library : 10 min speaking slot Developing Your Strategy for Successful Scientific Publishing by RSO Participating in Open Access by UL Digital Projects by Dianne E-text books by Chay Tuan
  • 5. OBJECTIVES  Engage users more effectively through the subject librarian system  Learn how your own networking styles helps or prevents you from networking  Provide tips & pointers to take the first step to network with users and avoid overwhelming them 6
  • 6. LEARNING OUTCOMES  Explain the characteristics of your own networking styles  Describe the general traits of your dominant networking styles when networking  List practical tips for others to network with a person of your networking styles  Utilize the knowledge acquired at Academic Publishing 2014 & other Library events 7
  • 7. Personal Selling Marketing Excellent Service Knowing each faculty personally Conversation: Phone, Face to Face Personal Communication Librarian to User One to One Subject Librarians Raising Awareness: Posters… Creating an Experience: Events Have a conversation: Social media Mass Communication Library to a Group One to Many LPD
  • 8. PERSONAL SELLING Netherlands: Witty website lands unemployed designer a job Before After Source: http://www.bbc.co.uk/news/blogs-news-from-elsewhere-25574651
  • 9. WHY NETWORK?  Social Capital refers to the collective value of all "social networks" [who people know] and the inclinations that arise from these networks to do things for each other ["norms of reciprocity"] Robert D. Putnam Harvard University Source: http://www.bettertogether.org/socialcapital.htm
  • 10. WHY NETWORK?  Build social capital through maintaining a network of social ties  Benefits:  Trust, support, reciprocity and cooperation  Understand our users’ environment and needs better Source: Social Networks & Social Capital by Dr Giorgos Cheliotis, Communications and New Media, NUS
  • 12. IVAN MISNER  Founder & Chairman of Business Networking Institute (BNI)  Author of 15 books on networking “The Father of Modern Networking” - CNN “Networking Guru” – Entrepreneur magazine “Bestselling Author” – The New York Times 13
  • 13. 14
  • 14. Your networking style IS affecting your Referability !! 15
  • 16. NETWORKING STYLES AMONGST NTU LIBRARIANS 13% 10% 16% Go Getter Promoter Nurturer Examiner 61% 17
  • 17. WHY NETWORKING STYLES? We are all wired differently!! 18
  • 18. Go-Getter  Fast-paced, Task-oriented  Driven & decisive  Bold & direct  Has a “get it done now” attitude  Strong desire to win & lead 19
  • 19. Promoter  Fast-paced, People-oriented  Energetic & outgoing  Fun-loving & Talkative  Loves to be center of attention  20 Dislikes details
  • 20. Examiner  Slow-paced, Task-oriented  Thorough & research-oriented  Avoids risks  Enjoys strategies & processes  May take a long time to develop trust 21
  • 21. Nurturer  Slow-paced, People-oriented  Patient & helpful  Understanding & sentimental  Have a difficult time saying “no”  Are focused on helping others 22
  • 22. Fast-Paced Task-Oriented People-Oriented Go-Getter Promoter  Driven & decisive  Energetic & outgoing  Bold & direct  Fun-loving & Talkative  Has a “get it done now” attitude  Loves to be center of attention  Strong desire to win & lead  Examiner Dislikes details Nurturer  Slow-paced, People-oriented  Avoids risks   Enjoys strategies & processes  Understanding & sentimental  May take a long time to develop Slow-Paced  Thorough & research-oriented  Have a difficult time saying “no” trust 23 Patient & helpful  Are focused on helping others
  • 23. 24
  • 24. GROUP ACTIVITY Get into your groups according to your networking styles and come up with:  5 practical tips for networking and  Present those tips!! Group Facilitators Room Go-Getters Examiners Nurturers Promoters Catherine Frank Soma & Joan Hedren Ranganathan Dewey Alexandria Dewey 25
  • 25. 26
  • 27. Areas of Improvement for Go-Getters Others’ Networking Style Go-Getter Your Networking Personality Go-Getter Promoter Examiner • Allow them to talk about themselves more • Ask them about their achievements – don’t declare yours first • Don’t try to outdo them • Start off by chatting about informal matters • Stay very positive no matter what you are talking about! • Keep your energy high, positive & lighthearted! • Make sure not to rush the conversation • Ask them a lot of questions about their work and stick to them • You can ask them what they are looking to accomplish at the event Nurturer • • • Be patient with them! Do not rush your conversation. Ask them questions about their work as well as personal life Use phrases such as “It would be really nice to spend some more time with you to learn more….”
  • 28. Areas of Improvement for Promoters Others’ Networking Style Promoter Your Networking Personality Go-Getter • Be extremely focused in your conversation • Get directly down to business • Keep your sentences or stories short Promoter Examiner • Allow the other Promoter to have the spotlight in the conversation. Be the listener this time! • Be your fun and energetic self, yet definitely ask them a few questions about their work • Ask the other Promoter questions about their goals • Be willing to ask lots of questions about them. They will give short answers. And be comfortable with it • Keep you conversation mainly focused on work • When they begin explaining things in detail – keep listening! Paying attention will show your interest in them Nurturer • Avoid being too excited when first meeting them • Allow them to speak more than you while in conversation • Keep a strong yet sincere from of eye contact with them
  • 29. Areas of Improvement for Examiners Others’ Networking Style Examiner Your Networking Personality Go-Getter • Be willing to introduce yourself first to them, as examiners tend to wait for other to introduce themselves • Keep the conversation focused on them and their work • When speaking with them, speed up your pace of speech. If not GoGetters can get bored with conversations easily Promoter Examiner Nurturer • Energy and a big smile are key! • Ask them many questions about themselves and be okay with them talking for a while • Keep all conversation very positive, upbeat and light. Don’t be too intense right at the beginning • Encourage each other share more personal information • Watch out for how opinionated you are on a subject when first meeting someone. It may not be the appropriate place to offer those opinions initially • Look at meeting more often at the start of a new relationship to move the process forward faster.. • Be willing to talk about more personal items • Try lengthening your sentences to sound more conversational • Share with them more about yourself. This allows to get to know you better.
  • 30. Areas of Improvement for Nurturers Others’ Networking Style Nurturer Your Networking Personality Go-Getter Promoter Examiner Nurturer • Dress to impress. Go-Getters are attracted to success ad they look at the way someone looks • While in conversation with them – ask them very direct questions – they are okay with it! • Find out why they are at the event and see if you can help them gain the results they are looking for. • Smile a lot! Promoters are attracted to positives, happy people! :D • Maybe talk a bit more with your hands and be a bit animated – only if that works for you. • Be sincerely interested in them and share how you think you might be able to help them • Have a more structured conversation with an Examiner. It will make them feel incredibly comfortable! • Do keep your conversation focused on work (don’t get personal) • Ask direct questions • Nurturers may spend a great deal of time chatting about personal items. Once you have the connection, ask them permission to talk about work • Mannerisms such as pace, hand gestures and tonality will be very comfortable between the two of you. So no need to change or do anything differently.
  • 31. THINGS TO HAVE BEFORE NETWORKING Dress Code: Smart Casual 32
  • 33. DURING CONVERSATION • Maintain eye contact with the audience when speaking to them • Check pronunciation of difficult to pronounce words beforehand, especially speaker’s name • Try to minimise gesturing when talking • Give your name cards • If they have no name cards, take down their names, school and email address on notebooks • Introduce them to their respective subject librarians 34
  • 34. Academic Publishing POST NETWORKING How to Follow Up After Meeting Someone in Person Send an email within 24 hours  Invite them for next talk  Introduce them to their subject librarian (cc them) if they do not already know who their subject librarian is
  • 35. Dear XXX Dear XXX It was great meeting with you and talking about your research area(s)….. It was great meeting with you and talking about your research area(s)….. Your personal subject librarian is XXX (xxx@ntu.edu.sg). Please feel free to approach him/her for assistance and support in Please feel Your personal subject librarian is XXX (xxx@ntu.edu.sg). your work. free to approach him/her for assistance and support in your work. Join us for the next talk… [Date/Time/Registration link]/Keep up-todate with library events [Date/Time/Registration link]/Keep up-toJoin us for the next talk…at http://blogs.ntu.edu.sg/library/happenings/. date with library events at http://blogs.ntu.edu.sg/library/happenings/. Keep in touch! Keep in touch! XXX XXX
  • 36. ‘‘It’s not called ‘netSIT’ or ‘netEAT’, it’s called ‘netWORK’, and in order to have a successful networking event, you need to ‘work’ the network.’’ Ivan Misner Founder and CEO of Business Network International (BNI) 37
  • 37. SURVEYAcademic Publishing FOR LIBRARIANS 1. How confident are you in networking with our users? 2 1 3 Not Confident At All 4 5 Very Confident 2. How many participants did you speak to? 1-3 4-6 ≥7 3. Were there any follow up actions taken? Yes, I followed up with ____ participants. No
  • 38. Date Time Venue Publisher 3 Mar 12.00 – 1.30 LT 5 5 Mar 12.00 – 1.30 LT 5 Taylor & Francis Business Monitor Int 10 Mar 12.00 – 1.30 LT 5 Springer 12 Mar 12.00 – 1.30 LT 24 IOP Publishing 13 Mar 12.00 – 1.30 LT 24 JOVE 18 Mar 12.00 – 1.30 LT 24 LexisNexis 26 Mar 27 Mar 12.00 – 1.30 LT 24 12.00 – 1.30 LT24 World Scientific Library/RSO Library Topics / Speakers Slot 3 (Usher & network) Slot 4 (Usher & network) Endnote by Melissa (HSSL) (CMIL) Linking Academic Rigour with Industry Relevance by Akbar (BUSL) (ENGL) Name Variations by Janice OA & DR-NTU by Yali Digital Projects by Dianne Predatory Publishers by Sam E-text books by Chay Tuan (SCNL) (ENGL) (SCNL) (ENGL) (SCNL) (ADML) (HSSL) (BUSL) (HSSL) (ENGL) All All Participating in OA by UL Slot 1 Slot 2 (Emcee & (Do survey network) & network) Debra All