Community, Policing and Digital

1. Chief Superintendent Gavin Stephens
@csuptstephens
COMMUNITY,
POLICING &
DIGITAL
#digitalsurrey

2. The importance of public confidence
Procedural justice Legitimacy Outcomes
Quality of treatment
Treating people
with respect
Quality of
decision-making
Police action
perceived as fair
Obligation to
obey the law
Trust in the police
Co-operation
People more likely
to help the police
Compliance
People more likely
to obey the law

3. Key Drivers of Confidence
 Understanding and dealing with what matters locally
 Treating people with fairness and respect
 Perceptions of low levels of crime and disorder in their
neighbourhood
 Police visibility
 People being able to influence how those services are delivered
locally
 Informal contact with the police
 Keeping people informed about services
 Satisfactory direct contact with police

4. Brief for App – proof of concept
 Access
 Influence
 Interventions
 Answers

5. Static – no longer good enough

6. Our ambition
Policing in
your pocket

7. Visibility,
but not as we know
it….

8. Where does this fit in our mobile
strategy?

9. Where does this fit in our social
strategy?
Communication
Community
Engagement
Operational Policing
Intelligence &
Investigation
Internal
Collaboration

10. Chief Superintendent Gavin Stephens
@csuptstephens
COMMUNITY,
POLICING &
DIGITAL
#digitalsurrey