[Note: This is a partial preview. To download this presentation, visit: https://www.oeconsulting.com.sg/training-presentations] ISO 26000:2010 is an International Standard that provides guidance on how any organization can improve its Social Responsibility and thus contribute to sustainable environmental, social and economic development. As the world moves towards an age of radical transparency, organizations and stakeholders become increasingly aware of the need for socially and environmentally responsible behaviour – it is now recognized that people, planet and profit are mutually inclusive. ISO 26000 is thus a timely and relevant guide to help organizations understand what social responsibility is and what they need to do to operate in a socially responsible way. One of its applications include the management of individuals as well as the organization as a whole in addressing diseases such as the Corona Virus. This training presentation can be used to generate a basic understanding of social responsibility based on ISO 26000. It is recommended that the slides be tailored to suit your target audiences, context and needs. LEARNING OBJECTIVE: To generate a basic understanding of social responsibility based on ISO 26000. CONTENTS: 1. About This Presentation 2. About ISO 26000 3. The Core Content 4. How to Use ISO 26000 To download this presentation, please visit: https://www.oeconsulting.com.sg/training-presentations

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© Operational Excellence Consulting. All rights reserved.
ISO 26000:2010
Social Responsibility

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Learning Objective
To generate a basic
understanding of social
responsibility based on
ISO 26000.
NOTE: This is a PARTIAL PREVIEW. To
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Contents
2
3
4
About ISO 26000
The Core Content
How To Use ISO 26000
1 About This Presentation

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About This Presentation
§ This presentation is based on the “ISO 26000 Basic Training
Material” published by the ISO 26000 Post Publication
Organisation (PPO), March 15, 2016
§ This presentation is a basic introduction to ISO 26000, Guidance
on Social Responsibility:
• Emphasizes key definitions and main points
• Provides an overview, not a complete summary
• Presents a starting point for further exploration and use
§ It is intended for people and organizations from all sectors of their
societies, and from any region of the world
§ It can be customized to fit their own context and needs (e.g. add
your own examples and illustrations)

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About ISO 26000
§ ISO 26000 is an International Standard that provides
guidance on how any organization can improve its
Social Responsibility
§ The objective of Social Responsibility is to contribute to
sustainable environmental, social and economic
development
§ ISO 26000 is not for certification, as it does not contain
requirements
§ ISO 26000 helps organizations who seek to improve
their operating processes and impacts through socially
responsible behavior

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What ISO 26000 Is Not
§ Not mandatory
§ Not a management system standard
§ Not for regulatory or contractual use
§ Not for certification
§ Does not contain requirements
§ Not a narrow focus on philanthropy

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Examples of Linkages Between International
Norms & ISO 26000
ISO
26000
UN Global
Compact; UN
Declaration of
Human Rights
International
Labor
Organization
(ILO)
GRI Global
Reporting
UN Working
Group on
Business &
Human Rights
OECD
Guidelines
UN Sustainable
Development
Goals
UN Global
Compact; UN
Declaration of
Human Rights
International
Labor
Organization
(ILO)
GRI Global
Reporting
UN Working
Group on
Business &
Human Rights
OECD
Guidelines
UN Sustainable
Development
Goals

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How Does ISO 26000 Define Social Responsibility?
§ Social Responsibility (SR) is the responsibility of an
organization for the impacts of its decisions and activities
on society and the environment through transparent and
ethical behavior that:
• Contributes to sustainable development, including the health
and welfare of society
• Takes into account the expectations of stakeholders
• Is in compliance with applicable law and consistent with
international norms of behavior, and
• Is integrated throughout the organization and practised in its
relationships

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What Does ISO 26000 Offer To Its Users?
Guidance and
recommendations on how to
structure, evaluate, and
improve their social
responsibility, including
stakeholder relationships and
community impacts.
Provides organizations with a
set of societal expectations of
what constitutes responsible
behavior, based on
authoritative international
instruments.

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Increasing social responsibility contributes to a “virtuous
cycle” where each action strengthens the organization and
the community, encouraging sustainable development
Fair
operating
practices
Good
community
relations
Loyalty of
workers and
customers

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The Core Content
The Seven
Principles
1 2 3
Stakeholder
Engagement
The Seven
Core Subjects

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Schematic Overview of ISO 26000
Source: ISO 26000:2010

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The 7 Principles
Respect for
human rights
Respect for
international
norms of
behavior
Respect for the
rule of law
Respect for
stakeholder
interests
Ethical behaviorTransparencyAccountability

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Summary of the 7 Principles
Establish the
underlying
framework for
socially
responsible
decision-making
Link each user of
ISO 26000 to a
global community
of those who
share the
principles
Emphasize that
Social
Responsibility is a
process that
develops and
evolves with
practice

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The 7 Core Subjects
Community
Involvement &
Development
Fair Operating
Practices
The
Environment
Consumer
Issues Organization
Human
Rights
Labor
Practices

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Identification of SR IssuesThe7CoreSubjects
Organizational Governance
The Environment
Fair Operating Practices
Consumer Issues
Community Involvement
& Development
Human Rights
Labor Practices
Recognizing
relevant
issues of SR
(5.2.2)
Identifying
relevant
issues of SR
(7.3.2.1)
Determining
significance
(7.3.2.2)
Setting
priorities
(7.3.4)
Every core subject, but not necessarily each issue, has some
relevance for every organization (ISO 26000, 5.2.2)

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Examples of Stakeholder Identification &
Engagement
Owners / Directors
Suppliers
Customers / Clients /
Purchasers
Governmental bodies
Natural environment (air, land, flora, fauna,
earth, water) – consult with scientists, officials,
local residents, NGOs, etc.
Community residents
Workers
Full time, part time, temporary, seasonal, etc.

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Assessing Responsibilities In Your Sphere Of
Influence
Your Organization
Your Suppliers
Their Suppliers
Resources /
Raw materials
Your Customers /
Clients
Their Customers /
Clients
Waste disposal: re-use,
recycling, trash
Examine the
extent to
which you can
have an
impact. For
example, how
large is your
market share?

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Reviewing & Improving SR Performance
Setting the direction for SR
Building SR into the governance, systems and procedure
Monitoring activities on SR
Reviewing the progress and performance on SR
Enhancing the reliability of information and management
Implementing performance
7.4.2
7.4.3
7.7.2
7.7.3
7.7.4
7.7.5
Stakeholders can play an important role in reviewing an
organization’s performance on social responsibility.
(ISO 26000:2010 Clause 7.7.1)

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