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The Rise and Fall of 
your Patient 
(National Campaign, 2013) 
Angela Greetham
Reducing Harm From Falls 
 Can be life-changing 
 Falls prolong hospital stay 
 We have a duty of care to prevent harm 
 Falls are costly 
 20% of older people who # their hip will not 
survive after a year 
 What can your organisation do?
RON AND RENA
ACTIVE
TRAMPING
Routine Operation
Bed Rails Left Raised
Fall Resulting in # hip 
$47,000 cost to repair a hip fracture
Return to theatre
Reducing Harm from Falls 
Key points 
 2013 = 253 instances of serious harm from falls, comprising 52 percent of all 
SAEs Of these 106 patients suffered a fractured neck of femur (broken hip) 
 NZ Injury Prevention Strategy (2010) estimated the cost of falls to be $536m for 
treatment and rehabilitation, plus $271m from lost economic contribution and 
human costs of $929m 
 BOPDHB (2009 –2010) 8 serious harm falls including 2 deaths 
 BOPDHB (2011) over 750 reported falls organizationally 
 BOPDHB Falls user group implemented 
 Organizational multidisciplinary approach 
 Following the health quality safety commissions National agenda to reduce 
harm from falls
So what can we do? 
A fall action group was formulated 
 MDT participants 
 Fortnightly meeting 
 Reported to executive level 
 Research, research and more research
Overview
Recommendations 
Recommended 
 Intentional Rounding 
 Staff education 
 Online Education 
 Patient’s non-slip socks 
 Ultra low beds 
 Policies reviewed 
 Mobility bed cards 
Progress 
 Completed 
 Completed 
 Completed 
 Completed 
 Bed replacement programme 
 Completed 
 Completed
Intentional Rounding 
 A systemized, proactive approach to the patient 
 Rounding occurs on all patients 
 The goal is to provide better than expected care. 
 Outcomes of conducting intentional rounding 
 Minimise patient falls 
 Reduce incidents of pressure ulcers 
 Prevent dehydration of patients 
(NHS – Hampshire Community Health care)
International rounding checks
Falls-minimising risk 
 Online falls e-Learning package formulated 
 Currently on line in Moodle under professional 
development 
 NHS training package 
 2 hours dedicated education time
Reviewed 
Equipment 
 Equipment already was in place, although we did 
recognize the need for more low beds (now in action) 
 The second finding was not really related to equipment but 
was ……………….. (can you guess it?)
SOCKS! 
Now in stock and cheap!
Admission to 
Discharge Planner 
 Redesigned 
 Patient & Family contribution 
 Risk Assessment modified 
 Simplified LITE assessment tool in place (links to bed chart) 
No use if not completed!
A – D Planner
BED SIDE 
MOBILITY 
CARDS 
same as 
the 
A-D 
simplified 
LITE 
assessment
Policy 
Review 
 Policy 6.3.5 
 Protocol 1 
 Simplified 
algorithm
Patient information brochure 
 Redesigned 
 Community Liaison Group 
redeveloped the Brochure – 
highly recommend 
 Formatted 
 Circulated
New Zealand/Australia DHB’s Data Results 2012
Baseline audit for the risk assessments for patients aged 75 
and over 2012 
Green = 90 % or more 
Grey =75–90 % 
Red = 43- 53%
Completed falls risk assessments June 2013 2013
Completed falls risk care plan June 2013
Completed falls risk assessment over all 2013
FALLS RISK CARE PLAN over all 2013
Patient fall assessments 2012 = 2013
In-patient falls data for Australia & New Zealand 2013
Current stats – 
Room for Improvement?
So what's our role? 
How do we make a difference? 
 No one thing will make a difference 
 We are the role models 
 Each area needs a falls “champion” 
 Patient individualised assessment 
 Forward ideas, duty of care 
 Be proactive 
“As a leader, you're probably not 
doing a good job unless your 
employees can do a good impression 
of you when you're not around” 
Patrick Lencioni 
“We can make a difference if we all 
work together” 
Angela Greetham
HQSC video on fall prevention
REFERENCES 
 Versus Research (2013) National April Falls Quiz results May 2013. Hamilton: Versus 
Research. 
 Woodhouse, K. (2013). Treating older people. European Journal of Clinical Pharmacology 
69(1-S):53-57. 
 Statistics New Zealand (2000) Population ageing in New Zealand. Wellington: SNZ. 
 Rubenstein L Z (2006) Falls in older people: epidemiology, risk factors and strategies for 
prevention. Age and Ageing 35-S2:ii37-ii41. 
 Oliver D (2012). Managing risk in older hospital inpatients. Clinical Risk 18(5):161-162. 
 Leape LL, Brennan TA, Laird N, et al (1991). The nature of adverse events in hospitalized 
patients: results of the Harvard Medical Practice Study II . New England Journal of Medicine 
324(6):377-384. 
 Cameron ID , Gillespie LD , Robertson M C et al (2012) Interventions for preventing falls in 
older people in care facilities and hospitals. Cochrane Database of Systematic Reviews 12 
 Gillespie LD , Robertson M C, Gillespie WJ, et al (2012) Interventions for preventing falls in 
older people living in the community. Cochrane Database of Systematic Reviews 9. 
 Clegg A, Young J, llife S , et al (2013). Frailty in elderly people. The Lancet, 381(9868):752-762. 
 Robertson M C & Campbell AJ (2012) Falling costs: the case for investment. Dunedin: 
University of Otago. 
 Dollard J, Barton C, Newbury J & Turnbull D (2012). Older community-dwelling people’s 
comparative optimism about falling: A population-based telephone survey. Australasian 
 Journal on Ageing 32(1):34-40.
REFERENCES 
 Miake-Lye IM , Hempel S , Ganz D A, & S hekelle PG (2013). I npatient fall prevention 
programs as a patient safety strategy. Annals of Internal Medicine 158(5-P2):390-397 
 Delbaere K, Close JC, Heim J, et al (2010). A multifactorial approach to understanding fall 
risk in older people. Journal of the American Geriatrics Society 58(9):1679-1685. 
 Osteoporosis New Zealand (2012). Bone Care 2020. Wellington: Osteoporosis NZ. 
 Faes M C, Reelick M F, Joosten-Weyn Banningh L W, et al (2010). Qualitative study on the 
impact of falling in frail older persons and family caregivers: foundations for an intervention 
to prevent falls. Aging & Mental Health 14(7):834-842. 
 Health and Disability Commissioner (2009) Code of health and disability services 
consumer’s rights. www.hdc.org.nz/the-act--code/the-code-of-rights 
 Health Quality & Safety Commission (2013) Making our hospitals safer – serious and sentinel 
events 2011/2012. Wellington: HQSC. 
 Davis P, L ay-Yee R, Briant R, et al (2002). Adverse events in N ew Zealand public hospitals I : 
occurrence and impact. New Zealand Medical Journal 115(1167). 
 World Health Organisation (2012) Press release for I nternational D ay of Older Persons. URL: 
www.un.org/News/Press/docs/2012/sgsm14535.doc.htm. 
 De Raad JP (2012) Towards a value proposition… scoping the cost of falls. Wellington: New 
 Zealand I nstitute of E conomic Research.
REFERENCES 
 De Raad JP. 2012. 
 Towards a value proposition... scoping the cost of falls 
 Tzeng HM. 2010. Understanding the prevalence of inpatient falls associated with 
toileting in adult acute care settings. Journal of Nursing Care Quality 25(1): 22–30 
 Wellington: New Zealand Institute of Economic Research. 
 Hamblin R. 2013.Working paper. Wellington: Health Quality & Safety Commission. 
 Health Quality & Safety Commission. 2013. 
 Making our hospitals safer – Serious and Sentinel Events 2011/2012 
 Wellington: Health Quality & Safety Commission. 
 Osteoporosis New Zealand. Bone care 2020.Wellington:osteroposis New Zealand 
 Lamb SE, Jørstad-Stein EC, Hauer K et al. 2005. Development of a common outcome data set 
for fall injury prevention trials: The Prevention of Falls Network Europe Consensus. Journal of the 
American Geriatrics Society 53: 1618 
 Dow B, Meyer C, Moore KJ et al. 2013. The impact of care recipient falls on caregivers. Australian 
health review: a publication of the Australian Hospital Association 37 
 Young WR, Hollands MA. 2012. Newly acquired fear of falling leads to altered eye movement 
patterns and reduced stepping safety: a case study. PloS one 7(11): e49765 
 http://www.hqsc.govt.nz/assets/Falls/10-Topics/topic3-risk-assessment-tools-care-plans- 
Sep-2013.pdf

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The rise and fall of your patient

  • 1. The Rise and Fall of your Patient (National Campaign, 2013) Angela Greetham
  • 2. Reducing Harm From Falls  Can be life-changing  Falls prolong hospital stay  We have a duty of care to prevent harm  Falls are costly  20% of older people who # their hip will not survive after a year  What can your organisation do?
  • 7. Bed Rails Left Raised
  • 8. Fall Resulting in # hip $47,000 cost to repair a hip fracture
  • 10.
  • 11.
  • 12. Reducing Harm from Falls Key points  2013 = 253 instances of serious harm from falls, comprising 52 percent of all SAEs Of these 106 patients suffered a fractured neck of femur (broken hip)  NZ Injury Prevention Strategy (2010) estimated the cost of falls to be $536m for treatment and rehabilitation, plus $271m from lost economic contribution and human costs of $929m  BOPDHB (2009 –2010) 8 serious harm falls including 2 deaths  BOPDHB (2011) over 750 reported falls organizationally  BOPDHB Falls user group implemented  Organizational multidisciplinary approach  Following the health quality safety commissions National agenda to reduce harm from falls
  • 13. So what can we do? A fall action group was formulated  MDT participants  Fortnightly meeting  Reported to executive level  Research, research and more research
  • 15. Recommendations Recommended  Intentional Rounding  Staff education  Online Education  Patient’s non-slip socks  Ultra low beds  Policies reviewed  Mobility bed cards Progress  Completed  Completed  Completed  Completed  Bed replacement programme  Completed  Completed
  • 16. Intentional Rounding  A systemized, proactive approach to the patient  Rounding occurs on all patients  The goal is to provide better than expected care.  Outcomes of conducting intentional rounding  Minimise patient falls  Reduce incidents of pressure ulcers  Prevent dehydration of patients (NHS – Hampshire Community Health care)
  • 18. Falls-minimising risk  Online falls e-Learning package formulated  Currently on line in Moodle under professional development  NHS training package  2 hours dedicated education time
  • 19. Reviewed Equipment  Equipment already was in place, although we did recognize the need for more low beds (now in action)  The second finding was not really related to equipment but was ……………….. (can you guess it?)
  • 20. SOCKS! Now in stock and cheap!
  • 21. Admission to Discharge Planner  Redesigned  Patient & Family contribution  Risk Assessment modified  Simplified LITE assessment tool in place (links to bed chart) No use if not completed!
  • 22. A – D Planner
  • 23. BED SIDE MOBILITY CARDS same as the A-D simplified LITE assessment
  • 24. Policy Review  Policy 6.3.5  Protocol 1  Simplified algorithm
  • 25. Patient information brochure  Redesigned  Community Liaison Group redeveloped the Brochure – highly recommend  Formatted  Circulated
  • 26. New Zealand/Australia DHB’s Data Results 2012
  • 27. Baseline audit for the risk assessments for patients aged 75 and over 2012 Green = 90 % or more Grey =75–90 % Red = 43- 53%
  • 28. Completed falls risk assessments June 2013 2013
  • 29. Completed falls risk care plan June 2013
  • 30. Completed falls risk assessment over all 2013
  • 31. FALLS RISK CARE PLAN over all 2013
  • 33. In-patient falls data for Australia & New Zealand 2013
  • 34. Current stats – Room for Improvement?
  • 35. So what's our role? How do we make a difference?  No one thing will make a difference  We are the role models  Each area needs a falls “champion”  Patient individualised assessment  Forward ideas, duty of care  Be proactive “As a leader, you're probably not doing a good job unless your employees can do a good impression of you when you're not around” Patrick Lencioni “We can make a difference if we all work together” Angela Greetham
  • 36. HQSC video on fall prevention
  • 37. REFERENCES  Versus Research (2013) National April Falls Quiz results May 2013. Hamilton: Versus Research.  Woodhouse, K. (2013). Treating older people. European Journal of Clinical Pharmacology 69(1-S):53-57.  Statistics New Zealand (2000) Population ageing in New Zealand. Wellington: SNZ.  Rubenstein L Z (2006) Falls in older people: epidemiology, risk factors and strategies for prevention. Age and Ageing 35-S2:ii37-ii41.  Oliver D (2012). Managing risk in older hospital inpatients. Clinical Risk 18(5):161-162.  Leape LL, Brennan TA, Laird N, et al (1991). The nature of adverse events in hospitalized patients: results of the Harvard Medical Practice Study II . New England Journal of Medicine 324(6):377-384.  Cameron ID , Gillespie LD , Robertson M C et al (2012) Interventions for preventing falls in older people in care facilities and hospitals. Cochrane Database of Systematic Reviews 12  Gillespie LD , Robertson M C, Gillespie WJ, et al (2012) Interventions for preventing falls in older people living in the community. Cochrane Database of Systematic Reviews 9.  Clegg A, Young J, llife S , et al (2013). Frailty in elderly people. The Lancet, 381(9868):752-762.  Robertson M C & Campbell AJ (2012) Falling costs: the case for investment. Dunedin: University of Otago.  Dollard J, Barton C, Newbury J & Turnbull D (2012). Older community-dwelling people’s comparative optimism about falling: A population-based telephone survey. Australasian  Journal on Ageing 32(1):34-40.
  • 38. REFERENCES  Miake-Lye IM , Hempel S , Ganz D A, & S hekelle PG (2013). I npatient fall prevention programs as a patient safety strategy. Annals of Internal Medicine 158(5-P2):390-397  Delbaere K, Close JC, Heim J, et al (2010). A multifactorial approach to understanding fall risk in older people. Journal of the American Geriatrics Society 58(9):1679-1685.  Osteoporosis New Zealand (2012). Bone Care 2020. Wellington: Osteoporosis NZ.  Faes M C, Reelick M F, Joosten-Weyn Banningh L W, et al (2010). Qualitative study on the impact of falling in frail older persons and family caregivers: foundations for an intervention to prevent falls. Aging & Mental Health 14(7):834-842.  Health and Disability Commissioner (2009) Code of health and disability services consumer’s rights. www.hdc.org.nz/the-act--code/the-code-of-rights  Health Quality & Safety Commission (2013) Making our hospitals safer – serious and sentinel events 2011/2012. Wellington: HQSC.  Davis P, L ay-Yee R, Briant R, et al (2002). Adverse events in N ew Zealand public hospitals I : occurrence and impact. New Zealand Medical Journal 115(1167).  World Health Organisation (2012) Press release for I nternational D ay of Older Persons. URL: www.un.org/News/Press/docs/2012/sgsm14535.doc.htm.  De Raad JP (2012) Towards a value proposition… scoping the cost of falls. Wellington: New  Zealand I nstitute of E conomic Research.
  • 39. REFERENCES  De Raad JP. 2012.  Towards a value proposition... scoping the cost of falls  Tzeng HM. 2010. Understanding the prevalence of inpatient falls associated with toileting in adult acute care settings. Journal of Nursing Care Quality 25(1): 22–30  Wellington: New Zealand Institute of Economic Research.  Hamblin R. 2013.Working paper. Wellington: Health Quality & Safety Commission.  Health Quality & Safety Commission. 2013.  Making our hospitals safer – Serious and Sentinel Events 2011/2012  Wellington: Health Quality & Safety Commission.  Osteoporosis New Zealand. Bone care 2020.Wellington:osteroposis New Zealand  Lamb SE, Jørstad-Stein EC, Hauer K et al. 2005. Development of a common outcome data set for fall injury prevention trials: The Prevention of Falls Network Europe Consensus. Journal of the American Geriatrics Society 53: 1618  Dow B, Meyer C, Moore KJ et al. 2013. The impact of care recipient falls on caregivers. Australian health review: a publication of the Australian Hospital Association 37  Young WR, Hollands MA. 2012. Newly acquired fear of falling leads to altered eye movement patterns and reduced stepping safety: a case study. PloS one 7(11): e49765  http://www.hqsc.govt.nz/assets/Falls/10-Topics/topic3-risk-assessment-tools-care-plans- Sep-2013.pdf