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                                   Twitter	
  for	
  Business	
  Benchmark	
  Report	
  
	
  
Description:	
  	
  
The	
  oneforty	
  Twitter	
  for	
  Business	
  Benchmark	
  Report	
  helps	
  businesses	
  understand	
  the	
  
performance	
  of	
  their	
  Twitter	
  presence	
  and	
  that	
  of	
  their	
  competitors	
  as	
  well	
  as	
  advice	
  on	
  how	
  to	
  
improve	
  and	
  diversify	
  their	
  activities	
  including	
  tools	
  to	
  make	
  the	
  most	
  of	
  their	
  time	
  and	
  investment.	
  
	
  
Brand	
  Analysis	
  
Your	
  target	
  brand’s	
  presence	
  and	
  performance	
  on	
  Twitter	
  is	
  evaluated.	
  
	
  
1)	
  Reach	
  of	
  Tweets	
  
              -­‐	
  How	
  wide	
  of	
  an	
  audience	
  are	
  you	
  reaching?	
  	
  
              -­‐	
  How	
  many	
  users	
  saw	
  your	
  message	
  and	
  how	
  many	
  times	
  did	
  they	
  see	
  it?	
  
	
  
2)	
  Engagement	
  Metrics	
  
              -­‐	
  How	
  many	
  people	
  are	
  communicating	
  with	
  your	
  brand?	
  	
  
              -­‐	
  What’s	
  being	
  said?	
  Are	
  you	
  missing	
  any	
  of	
  it?	
  
	
  
3)	
  Influencer	
  Metrics	
  
              -­‐	
  Are	
  you	
  engaging	
  the	
  most	
  influential	
  people	
  talking	
  about	
  your	
  brand?	
  
              -­‐	
  Are	
  you	
  engaging	
  the	
  most	
  influential	
  people	
  in	
  your	
  industry?	
  
              -­‐	
  How	
  influential	
  are	
  you,	
  your	
  brand	
  and	
  your	
  social	
  media	
  staff?	
  
	
  
4)	
  Sentiment	
  
              -­‐	
  What	
  is	
  the	
  overall	
  sentiment	
  of	
  your	
  brand	
  and	
  accounts	
  on	
  Twitter?	
  	
  
              -­‐	
  Are	
  there	
  key	
  areas	
  of	
  success	
  or	
  failure?	
  
	
            	
  
5)	
  Click	
  Rates	
  
              -­‐	
  How	
  well	
  is	
  your	
  shared	
  content	
  being	
  consumed?	
  	
  	
  
              -­‐	
  Are	
  you	
  tweeting	
  or	
  sharing	
  at	
  the	
  optimal	
  time?	
  
	
  
6)	
  Current	
  Tool	
  Usage	
  Evaluation	
  
              -­‐	
  Are	
  you	
  maximizing	
  your	
  effectiveness	
  and	
  efficiency	
  on	
  Twitter?	
  	
  
              -­‐	
  Learn	
  more	
  about	
  the	
  capabilities	
  of	
  your	
  tools	
  and	
  alternatives.	
  
	
  
	
  
Competitive	
  Analysis:	
  
For	
  up	
  to	
  3	
  competitor	
  accounts,	
  see	
  how	
  they	
  compare	
  to	
  you	
  in	
  the	
  previously	
  measured	
  
categories	
  and	
  more:	
  
	
  
1)	
  Reach	
  of	
  Tweets	
  
              -­‐	
  How	
  wide	
  is	
  their	
  audience?	
  	
  
              -­‐	
  How	
  many	
  users	
  saw	
  their	
  messages	
  and	
  how	
  many	
  times	
  have	
  they	
  seen	
  it?	
  
	
  
2)	
  Engagement	
  Metrics	
  
              -­‐	
  How	
  many	
  people	
  are	
  communicating	
  with	
  their	
  brand?	
  	
  
              -­‐	
  What’s	
  being	
  said	
  about	
  their	
  brand?	
  Are	
  they	
  engaging?	
  




                                                                  For	
  more	
  information	
  contact:	
  sales@oneforty.com	
  
 

	
  
3)	
  Influencer	
  Metrics	
  
               -­‐	
  Are	
  they	
  engaging	
  the	
  most	
  influential	
  people	
  talking	
  about	
  their	
  brand?	
  
               -­‐	
  Are	
  they	
  engaging	
  the	
  most	
  influential	
  people	
  in	
  your	
  industry?	
  
               -­‐	
  How	
  influential	
  are	
  they,	
  their	
  brand	
  and	
  their	
  social	
  media	
  staff?	
  
	
  
4)	
  Sentiment	
  
               -­‐	
  What	
  is	
  the	
  overall	
  sentiment	
  of	
  their	
  brand	
  and	
  accounts	
  on	
  Twitter?	
  
	
             -­‐	
  Are	
  there	
  key	
  areas	
  of	
  success	
  or	
  failure?	
  
	
  
5)	
  Share	
  of	
  Voice	
  
               -­‐	
  What	
  proportion	
  of	
  the	
  social	
  media	
  conversation	
  in	
  your	
  category	
  do	
  you	
  own	
  vs.	
  your	
  
               competitors?	
  
	
  
6)	
  Social	
  Presence	
  &	
  Growth	
  Rates	
  
               -­‐	
  What	
  is	
  the	
  size	
  of	
  your	
  social	
  accounts	
  and	
  those	
  of	
  your	
  competitors?	
  
               -­‐	
  Whose	
  accounts	
  are	
  growing	
  faster:	
  you	
  or	
  your	
  competitors?	
  	
  
	
  
	
  
Action	
  Plan	
  &	
  Recommended	
  Tools	
  
Specific	
  goals	
  are	
  set	
  based	
  on	
  the	
  state	
  of	
  your	
  brand	
  and	
  position	
  relative	
  to	
  competitors.	
  	
  Areas	
  of	
  
weakness	
  identified	
  above	
  are	
  expanded	
  upon,	
  focusing	
  on	
  ways	
  to	
  improve.	
  	
  
	
  
Recommendations	
  are	
  focused	
  on	
  creating	
  a	
  comprehensive	
  solution	
  of	
  tools	
  and	
  actions	
  that	
  work	
  
together	
  to	
  accomplish	
  the	
  goals	
  and	
  improve	
  in	
  the	
  measured	
  categories.	
  	
  	
  
	
  
	
  
Back	
  End	
  Data	
  
An	
  appendix	
  of	
  data	
  used	
  to	
  generate	
  the	
  report	
  as	
  well	
  as	
  information	
  on	
  tools	
  used	
  in	
  the	
  report	
  
will	
  be	
  included.	
  
	
  
	
                                                         	
  




                                                                       For	
  more	
  information	
  contact:	
  sales@oneforty.com	
  
 

Packages	
  
	
  
Enterprise	
  Benchmark	
  Report	
  
       •   Full	
  Brand	
  Analysis	
  (1	
  twitter	
  account)	
  
       •   Full	
  Competitive	
  Analysis	
  for	
  3	
  competitor	
  accounts	
  
       •   Full	
  Action	
  Plan	
  and	
  Recommendations	
  
       •   Full	
  data	
  append	
  for	
  all	
  metrics	
  and	
  analysis	
  
       •   Up	
  to	
  2	
  hours	
  of	
  consulting	
  services	
  	
  
	
  
Agency	
  Benchmark	
  Package	
  
       •   5	
  benchmark	
  reports	
  
       •   1	
  client	
  brand	
  per	
  report	
  (1	
  Twitter	
  account)	
  
       •   1	
  Competitor	
  per	
  brand	
  
       •   Up	
  to	
  6	
  metrics	
  selected	
  from	
  brand	
  or	
  competitive	
  set	
  (same	
  for	
  all	
  reports)	
  	
  
       •   Tool	
  recommendations	
  for	
  each	
  brand	
  
       •   Full	
  data	
  append	
  for	
  each	
  report	
  
       •   White	
  label	
  options	
  available	
  
	
  
Basic	
  Benchmark	
  Report	
  
       •   1	
  Brand	
  +	
  1	
  Competitor	
  
       •   1	
  Twitter	
  Account	
  per	
  Brand	
  and	
  Competitor	
  
       •   Up	
  to	
  6	
  Metrics	
  selected	
  from	
  metric	
  set	
  
           	
  




                                                                            For	
  more	
  information	
  contact:	
  sales@oneforty.com	
  

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oneforty Twitter for Business Benchmark Report Overview

  • 1.     Twitter  for  Business  Benchmark  Report     Description:     The  oneforty  Twitter  for  Business  Benchmark  Report  helps  businesses  understand  the   performance  of  their  Twitter  presence  and  that  of  their  competitors  as  well  as  advice  on  how  to   improve  and  diversify  their  activities  including  tools  to  make  the  most  of  their  time  and  investment.     Brand  Analysis   Your  target  brand’s  presence  and  performance  on  Twitter  is  evaluated.     1)  Reach  of  Tweets   -­‐  How  wide  of  an  audience  are  you  reaching?     -­‐  How  many  users  saw  your  message  and  how  many  times  did  they  see  it?     2)  Engagement  Metrics   -­‐  How  many  people  are  communicating  with  your  brand?     -­‐  What’s  being  said?  Are  you  missing  any  of  it?     3)  Influencer  Metrics   -­‐  Are  you  engaging  the  most  influential  people  talking  about  your  brand?   -­‐  Are  you  engaging  the  most  influential  people  in  your  industry?   -­‐  How  influential  are  you,  your  brand  and  your  social  media  staff?     4)  Sentiment   -­‐  What  is  the  overall  sentiment  of  your  brand  and  accounts  on  Twitter?     -­‐  Are  there  key  areas  of  success  or  failure?       5)  Click  Rates   -­‐  How  well  is  your  shared  content  being  consumed?       -­‐  Are  you  tweeting  or  sharing  at  the  optimal  time?     6)  Current  Tool  Usage  Evaluation   -­‐  Are  you  maximizing  your  effectiveness  and  efficiency  on  Twitter?     -­‐  Learn  more  about  the  capabilities  of  your  tools  and  alternatives.       Competitive  Analysis:   For  up  to  3  competitor  accounts,  see  how  they  compare  to  you  in  the  previously  measured   categories  and  more:     1)  Reach  of  Tweets   -­‐  How  wide  is  their  audience?     -­‐  How  many  users  saw  their  messages  and  how  many  times  have  they  seen  it?     2)  Engagement  Metrics   -­‐  How  many  people  are  communicating  with  their  brand?     -­‐  What’s  being  said  about  their  brand?  Are  they  engaging?   For  more  information  contact:  sales@oneforty.com  
  • 2.     3)  Influencer  Metrics   -­‐  Are  they  engaging  the  most  influential  people  talking  about  their  brand?   -­‐  Are  they  engaging  the  most  influential  people  in  your  industry?   -­‐  How  influential  are  they,  their  brand  and  their  social  media  staff?     4)  Sentiment   -­‐  What  is  the  overall  sentiment  of  their  brand  and  accounts  on  Twitter?     -­‐  Are  there  key  areas  of  success  or  failure?     5)  Share  of  Voice   -­‐  What  proportion  of  the  social  media  conversation  in  your  category  do  you  own  vs.  your   competitors?     6)  Social  Presence  &  Growth  Rates   -­‐  What  is  the  size  of  your  social  accounts  and  those  of  your  competitors?   -­‐  Whose  accounts  are  growing  faster:  you  or  your  competitors?         Action  Plan  &  Recommended  Tools   Specific  goals  are  set  based  on  the  state  of  your  brand  and  position  relative  to  competitors.    Areas  of   weakness  identified  above  are  expanded  upon,  focusing  on  ways  to  improve.       Recommendations  are  focused  on  creating  a  comprehensive  solution  of  tools  and  actions  that  work   together  to  accomplish  the  goals  and  improve  in  the  measured  categories.           Back  End  Data   An  appendix  of  data  used  to  generate  the  report  as  well  as  information  on  tools  used  in  the  report   will  be  included.         For  more  information  contact:  sales@oneforty.com  
  • 3.   Packages     Enterprise  Benchmark  Report   • Full  Brand  Analysis  (1  twitter  account)   • Full  Competitive  Analysis  for  3  competitor  accounts   • Full  Action  Plan  and  Recommendations   • Full  data  append  for  all  metrics  and  analysis   • Up  to  2  hours  of  consulting  services       Agency  Benchmark  Package   • 5  benchmark  reports   • 1  client  brand  per  report  (1  Twitter  account)   • 1  Competitor  per  brand   • Up  to  6  metrics  selected  from  brand  or  competitive  set  (same  for  all  reports)     • Tool  recommendations  for  each  brand   • Full  data  append  for  each  report   • White  label  options  available     Basic  Benchmark  Report   • 1  Brand  +  1  Competitor   • 1  Twitter  Account  per  Brand  and  Competitor   • Up  to  6  Metrics  selected  from  metric  set     For  more  information  contact:  sales@oneforty.com