SlideShare una empresa de Scribd logo
1 de 19
One Laptop per Child Country Technical Support September 18, 2008  One Laptop per Child
Planning for Deployments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Technology-Planning Phase ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Technology Roll-out Phase ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Security ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Connectivity ,[object Object],[object Object],[object Object],[object Object]
XO under a tree Up to 10 laptops per mesh channel (3 channels) can collaborate with no wireless infrastructure
XO with AP AP/Router CH1 Up to 20 Laptops / Access Point More than 60 laptops and 3 Access Points requires site survey and carefully designed infrastructure
XO with XS Server XS School Server AP CH1 CH6 CH11 Up to 30-40 laptops per AP Up to 300 laptops per school server. Requires RF site survey and carefully designed infrastructure
Connectivity/Collaboration ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Technology-Ongoing Phase ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Escalation for problem tracking Teachers Admin Students FAQ Wiki Docs Release Notes Escalation path: OLPC Tech Support OLPC Country team FAQ Manuals Training Man Problem tracking system OLPC Problem Tracking Trac (SW/HW bugs)‏
Tech Support - Countries ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tech Support - Countries ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Hardware Support ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Hardware Support ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Software Support ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Software Support ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions? ,[object Object],[object Object],[object Object]

Más contenido relacionado

Destacado

Racismo Y Violencia PolìTica 001
Racismo Y Violencia PolìTica 001Racismo Y Violencia PolìTica 001
Racismo Y Violencia PolìTica 001maflu008
 
Gifted Kids and Tech - What Parents Need to Know
Gifted Kids and Tech - What Parents Need to KnowGifted Kids and Tech - What Parents Need to Know
Gifted Kids and Tech - What Parents Need to KnowBrian Housand
 
BTL,Onground activation, Offline advertising, Promotion, On ground promotions...
BTL,Onground activation, Offline advertising, Promotion, On ground promotions...BTL,Onground activation, Offline advertising, Promotion, On ground promotions...
BTL,Onground activation, Offline advertising, Promotion, On ground promotions...Synergy Integrated MarCom India Pvt. Ltd.
 
Brand activation, BTL Activation, Brand Promotion, Road Shows
Brand activation, BTL Activation, Brand Promotion, Road ShowsBrand activation, BTL Activation, Brand Promotion, Road Shows
Brand activation, BTL Activation, Brand Promotion, Road ShowsGreen Flag Technologies
 
Brand activation
Brand activationBrand activation
Brand activationAli Hadi
 

Destacado (7)

Racismo Y Violencia PolìTica 001
Racismo Y Violencia PolìTica 001Racismo Y Violencia PolìTica 001
Racismo Y Violencia PolìTica 001
 
Diapositiva
DiapositivaDiapositiva
Diapositiva
 
Gifted Kids and Tech - What Parents Need to Know
Gifted Kids and Tech - What Parents Need to KnowGifted Kids and Tech - What Parents Need to Know
Gifted Kids and Tech - What Parents Need to Know
 
BTL,Onground activation, Offline advertising, Promotion, On ground promotions...
BTL,Onground activation, Offline advertising, Promotion, On ground promotions...BTL,Onground activation, Offline advertising, Promotion, On ground promotions...
BTL,Onground activation, Offline advertising, Promotion, On ground promotions...
 
Brand activation, BTL Activation, Brand Promotion, Road Shows
Brand activation, BTL Activation, Brand Promotion, Road ShowsBrand activation, BTL Activation, Brand Promotion, Road Shows
Brand activation, BTL Activation, Brand Promotion, Road Shows
 
Innowacje w eCommerce
Innowacje w eCommerceInnowacje w eCommerce
Innowacje w eCommerce
 
Brand activation
Brand activationBrand activation
Brand activation
 

Similar a Country Technical Support

XO Laptop Software Roadmap (Kim Quirk)
XO Laptop Software Roadmap (Kim Quirk)XO Laptop Software Roadmap (Kim Quirk)
XO Laptop Software Roadmap (Kim Quirk)C. Scott Ananian
 
Greg fender resume
Greg fender resumeGreg fender resume
Greg fender resumeGreg Fender
 
An Overview Of Website Accessibility
An Overview Of Website AccessibilityAn Overview Of Website Accessibility
An Overview Of Website AccessibilityTechSoup
 
Michael J Oppelt revised 03092016
Michael J Oppelt revised 03092016Michael J Oppelt revised 03092016
Michael J Oppelt revised 03092016Michael Oppelt
 
Keith D Stubitsch 02-15 Resume
Keith D Stubitsch 02-15 ResumeKeith D Stubitsch 02-15 Resume
Keith D Stubitsch 02-15 ResumeKeith Stubitsch
 
Open Source Library System Software: Libraries Are Doing it For Themselves
Open Source Library System Software: Libraries Are Doing it For ThemselvesOpen Source Library System Software: Libraries Are Doing it For Themselves
Open Source Library System Software: Libraries Are Doing it For Themselvesloriayre
 
Robert_Anderson_Resume1(1)
Robert_Anderson_Resume1(1)Robert_Anderson_Resume1(1)
Robert_Anderson_Resume1(1)Robert Anderson
 
DocID HelpDesk SLA, Employees (10-SP08).doc Page 1 of 5 R.docx
DocID HelpDesk SLA, Employees (10-SP08).doc Page 1 of 5 R.docxDocID HelpDesk SLA, Employees (10-SP08).doc Page 1 of 5 R.docx
DocID HelpDesk SLA, Employees (10-SP08).doc Page 1 of 5 R.docxjacksnathalie
 
Ivan Chong current
Ivan Chong currentIvan Chong current
Ivan Chong currentIvan Chong
 
One Computers Overview
One   Computers OverviewOne   Computers Overview
One Computers OverviewMISY
 
One Computers Overview
One   Computers OverviewOne   Computers Overview
One Computers OverviewMISY
 
Infrastructure Strategy Plan
Infrastructure Strategy Plan Infrastructure Strategy Plan
Infrastructure Strategy Plan Tarry Singh
 

Similar a Country Technical Support (20)

XO Laptop Software Roadmap (Kim Quirk)
XO Laptop Software Roadmap (Kim Quirk)XO Laptop Software Roadmap (Kim Quirk)
XO Laptop Software Roadmap (Kim Quirk)
 
nonprof2007.ppt
nonprof2007.pptnonprof2007.ppt
nonprof2007.ppt
 
Greg fender resume
Greg fender resumeGreg fender resume
Greg fender resume
 
Brett Powell
Brett PowellBrett Powell
Brett Powell
 
An Overview Of Website Accessibility
An Overview Of Website AccessibilityAn Overview Of Website Accessibility
An Overview Of Website Accessibility
 
Michael J Oppelt revised 03092016
Michael J Oppelt revised 03092016Michael J Oppelt revised 03092016
Michael J Oppelt revised 03092016
 
tjm resume
tjm resumetjm resume
tjm resume
 
Keith D Stubitsch 02-15 Resume
Keith D Stubitsch 02-15 ResumeKeith D Stubitsch 02-15 Resume
Keith D Stubitsch 02-15 Resume
 
Open Source Library System Software: Libraries Are Doing it For Themselves
Open Source Library System Software: Libraries Are Doing it For ThemselvesOpen Source Library System Software: Libraries Are Doing it For Themselves
Open Source Library System Software: Libraries Are Doing it For Themselves
 
Terence McLeod (1)
Terence McLeod (1)Terence McLeod (1)
Terence McLeod (1)
 
Robert_Anderson_Resume1(1)
Robert_Anderson_Resume1(1)Robert_Anderson_Resume1(1)
Robert_Anderson_Resume1(1)
 
CV Ramez
CV Ramez CV Ramez
CV Ramez
 
DocID HelpDesk SLA, Employees (10-SP08).doc Page 1 of 5 R.docx
DocID HelpDesk SLA, Employees (10-SP08).doc Page 1 of 5 R.docxDocID HelpDesk SLA, Employees (10-SP08).doc Page 1 of 5 R.docx
DocID HelpDesk SLA, Employees (10-SP08).doc Page 1 of 5 R.docx
 
Ivan Chong current
Ivan Chong currentIvan Chong current
Ivan Chong current
 
One Computers Overview
One   Computers OverviewOne   Computers Overview
One Computers Overview
 
One Computers Overview
One   Computers OverviewOne   Computers Overview
One Computers Overview
 
Cw moody res072515
Cw moody res072515Cw moody res072515
Cw moody res072515
 
Infrastructure Strategy Plan
Infrastructure Strategy Plan Infrastructure Strategy Plan
Infrastructure Strategy Plan
 
LHB_Linkedin
LHB_LinkedinLHB_Linkedin
LHB_Linkedin
 
Sub ICT Seminar.pptx
Sub ICT Seminar.pptxSub ICT Seminar.pptx
Sub ICT Seminar.pptx
 

Más de One Laptop per Child (17)

Khun Pisuth Learning Community part 1
Khun Pisuth Learning Community part 1Khun Pisuth Learning Community part 1
Khun Pisuth Learning Community part 1
 
BB Slides OLPC Bangkok 7/28/08
BB Slides OLPC Bangkok 7/28/08BB Slides OLPC Bangkok 7/28/08
BB Slides OLPC Bangkok 7/28/08
 
XO tutorial March '08
XO tutorial March '08XO tutorial March '08
XO tutorial March '08
 
OLPC Nepal Presentation w/ script
OLPC Nepal Presentation w/ scriptOLPC Nepal Presentation w/ script
OLPC Nepal Presentation w/ script
 
Using Computational Thinking as means for human comprehension
Using Computational Thinking as means for human comprehensionUsing Computational Thinking as means for human comprehension
Using Computational Thinking as means for human comprehension
 
OLPC in Paraguay
OLPC in ParaguayOLPC in Paraguay
OLPC in Paraguay
 
Learn 2 Teach, Teach 2 Learn
Learn 2 Teach, Teach 2 LearnLearn 2 Teach, Teach 2 Learn
Learn 2 Teach, Teach 2 Learn
 
Real World Implementation
Real World ImplementationReal World Implementation
Real World Implementation
 
Connectivity on the XO
Connectivity on the XOConnectivity on the XO
Connectivity on the XO
 
Laptop Hardware
Laptop HardwareLaptop Hardware
Laptop Hardware
 
Storytelling on the XO
Storytelling on the XOStorytelling on the XO
Storytelling on the XO
 
Power on the XO
Power on the XOPower on the XO
Power on the XO
 
Customizing your XO
Customizing your XOCustomizing your XO
Customizing your XO
 
Birmingham, AL Deployment
Birmingham, AL DeploymentBirmingham, AL Deployment
Birmingham, AL Deployment
 
Software Presentation
Software PresentationSoftware Presentation
Software Presentation
 
The XO and Learning
The XO and LearningThe XO and Learning
The XO and Learning
 
International Operations
International OperationsInternational Operations
International Operations
 

Último

How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerThousandEyes
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityPrincipled Technologies
 
Top 5 Benefits OF Using Muvi Live Paywall For Live Streams
Top 5 Benefits OF Using Muvi Live Paywall For Live StreamsTop 5 Benefits OF Using Muvi Live Paywall For Live Streams
Top 5 Benefits OF Using Muvi Live Paywall For Live StreamsRoshan Dwivedi
 
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...Neo4j
 
Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024The Digital Insurer
 
Slack Application Development 101 Slides
Slack Application Development 101 SlidesSlack Application Development 101 Slides
Slack Application Development 101 Slidespraypatel2
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slidevu2urc
 
08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking MenDelhi Call girls
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonAnna Loughnan Colquhoun
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024The Digital Insurer
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdfhans926745
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking MenDelhi Call girls
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationRadu Cotescu
 
A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024Results
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreternaman860154
 
GenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationGenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationMichael W. Hawkins
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024Rafal Los
 
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone ProcessorsExploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processorsdebabhi2
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptxHampshireHUG
 
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure serviceWhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure servicePooja Nehwal
 

Último (20)

How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
 
Top 5 Benefits OF Using Muvi Live Paywall For Live Streams
Top 5 Benefits OF Using Muvi Live Paywall For Live StreamsTop 5 Benefits OF Using Muvi Live Paywall For Live Streams
Top 5 Benefits OF Using Muvi Live Paywall For Live Streams
 
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
 
Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024
 
Slack Application Development 101 Slides
Slack Application Development 101 SlidesSlack Application Development 101 Slides
Slack Application Development 101 Slides
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
 
08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt Robison
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organization
 
A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreter
 
GenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationGenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day Presentation
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024
 
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone ProcessorsExploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processors
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
 
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure serviceWhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
 

Country Technical Support

  • 1. One Laptop per Child Country Technical Support September 18, 2008 One Laptop per Child
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. XO under a tree Up to 10 laptops per mesh channel (3 channels) can collaborate with no wireless infrastructure
  • 8. XO with AP AP/Router CH1 Up to 20 Laptops / Access Point More than 60 laptops and 3 Access Points requires site survey and carefully designed infrastructure
  • 9. XO with XS Server XS School Server AP CH1 CH6 CH11 Up to 30-40 laptops per AP Up to 300 laptops per school server. Requires RF site survey and carefully designed infrastructure
  • 10.
  • 11.
  • 12. Escalation for problem tracking Teachers Admin Students FAQ Wiki Docs Release Notes Escalation path: OLPC Tech Support OLPC Country team FAQ Manuals Training Man Problem tracking system OLPC Problem Tracking Trac (SW/HW bugs)‏
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.