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Seeding the conversation How to listen learn and respond with content that will spark a positive conversation
Contact Sally Falkow PRESSfeed sally@press-feed.com  @sallyfalkow Linda Zimmer MarCom:Interactive lzimmer@marcominteractive.com  @lgzimmer Paolina Milana Marketwire [email_address] @pmilana
Kai Ryssdal, Marketplace  NPR ,[object Object],[object Object]
Pew State of the Media 2010 It’s all Snack Media 7%: use a single news platform. SEARCH is news reading habit: headline, byline and first sentence only. News is social activity centered in  social networks.
CNN President, Jonathan Klein  “ The competition I’m really afraid of are social- networking sites.” That threatens to pull people away from us. The people you’re friends with on Facebook or the people you follow on Twitter are trusted sources of information.  Well, we want to be the most trusted name  in news.”
Social Media: Values to Business Customer Insight Activating People Listening to Customers  Word-of-Mouth Talk with Stakeholders Building Marketing Relationships Customer Service/Care Socializing News Building a Community Support Customers Collaborating Social Commerce Reputation Management Crowdsourcing Personal Communication Promotion Real-time Communication Location-aware Communication
Listening  Strategies Finding Relevant Audiences Discovering Technographics Community Needs Promotions On-going Monitoring Message Pass-along Brand Insights Identifying Opportunities Business Values Timing Reputation Risks Relevant Engagement Content Relevant to Behaviors Conversation Topics Community Tags & Keywords Shareable Media Tracking
Die, Press Release Die, Die, Die
Traditional Press Releases Text-only news written almost exclusively for  ‘traditional’ media and other stakeholders
New Press Release Format ,[object Object],[object Object],[object Object]
Social Media Releases
What News Outlets Need ,[object Object]
What Journalists/Bloggers Want ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Fresh Air Fund ,[object Object],[object Object],[object Object],[object Object]
Social Media 2.0 Elements (content is KING)…Headline, Links, Keywords, Bullet Points…
Social Media 2.0 Elements Embedded video, social sharing and bookmarking, live search tracking, and embedded hyperlinks – all for the web 2.0 community
Multimedia Gallery
Connect and Share
Seeding The Conversation What kind of digital camera should I buy? What are you doing NOW? What does EVERYONE ELSE think? Check out how COOL THIS IS!
Social Media 2.0:  Expanded Reach Twitter  75 Million Users iTunes  70 Million Users Facebook 400 Million Users Photobucket  99 Million Users Top Blog Sites   24 Million Users YouTube 300+M videos viewed daily Second Life 13 Million Residents LinkedIn 50 Million Users Flickr   1.5 Million Users
Newsroom 2.0
 
Make it Easy to Take Your Content
 
Put Your News in Sections
 
 
You Are The Media ,[object Object],[object Object]
Where Does News Site Traffic Come From?
Is Your News in Facebook?
WSJ on Facebook
AP on Facebook
Develop Your Content Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Search Trends Among Consumers ,[object Object],[object Object],[object Object],Search Trends Among the Media ,[object Object],[object Object],[object Object],Source: MarketingSherpa
Pick Your Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Adapted from Journal of Interactive Advertising
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],A Few KPI’s of a Social News Initiative
Use the Business Intelligence Available to Track Influencers, Analyze Sentiment, Establish & Manage Relationships
Communicate in a Web 2.0 World Image courtesy of Brian Solis Track, analyze, manage Relationships based on what’s  being said/what you hear Conversation multi-directional Audience actively participating-  including YOU Gatekeepers gone
www.infocomgroup.net/prtrends   www.press-feed.com www.proactivereport.com
www.marketwireblog.com
www.socialmanagementnews.com www.modernmediainstitute.com
Questions? Sally Falkow PRESSfeed sally@press-feed.com  @sallyfalkow Linda Zimmer MarCom:Interactive | Modern Media Leadership Institute lzimmer@marcominteractive.com  @lgzimmer Paolina Milana Marketwire [email_address] @pmilana

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Seeding the Conversation: How to listen learn and respond with content that will spark a positive conversation

  • 1. Seeding the conversation How to listen learn and respond with content that will spark a positive conversation
  • 2. Contact Sally Falkow PRESSfeed sally@press-feed.com @sallyfalkow Linda Zimmer MarCom:Interactive lzimmer@marcominteractive.com @lgzimmer Paolina Milana Marketwire [email_address] @pmilana
  • 3.
  • 4. Pew State of the Media 2010 It’s all Snack Media 7%: use a single news platform. SEARCH is news reading habit: headline, byline and first sentence only. News is social activity centered in social networks.
  • 5. CNN President, Jonathan Klein “ The competition I’m really afraid of are social- networking sites.” That threatens to pull people away from us. The people you’re friends with on Facebook or the people you follow on Twitter are trusted sources of information. Well, we want to be the most trusted name in news.”
  • 6. Social Media: Values to Business Customer Insight Activating People Listening to Customers Word-of-Mouth Talk with Stakeholders Building Marketing Relationships Customer Service/Care Socializing News Building a Community Support Customers Collaborating Social Commerce Reputation Management Crowdsourcing Personal Communication Promotion Real-time Communication Location-aware Communication
  • 7. Listening Strategies Finding Relevant Audiences Discovering Technographics Community Needs Promotions On-going Monitoring Message Pass-along Brand Insights Identifying Opportunities Business Values Timing Reputation Risks Relevant Engagement Content Relevant to Behaviors Conversation Topics Community Tags & Keywords Shareable Media Tracking
  • 8. Die, Press Release Die, Die, Die
  • 9. Traditional Press Releases Text-only news written almost exclusively for ‘traditional’ media and other stakeholders
  • 10.
  • 12.
  • 13.
  • 14.
  • 15. Social Media 2.0 Elements (content is KING)…Headline, Links, Keywords, Bullet Points…
  • 16. Social Media 2.0 Elements Embedded video, social sharing and bookmarking, live search tracking, and embedded hyperlinks – all for the web 2.0 community
  • 19. Seeding The Conversation What kind of digital camera should I buy? What are you doing NOW? What does EVERYONE ELSE think? Check out how COOL THIS IS!
  • 20. Social Media 2.0: Expanded Reach Twitter 75 Million Users iTunes 70 Million Users Facebook 400 Million Users Photobucket  99 Million Users Top Blog Sites  24 Million Users YouTube 300+M videos viewed daily Second Life 13 Million Residents LinkedIn 50 Million Users Flickr  1.5 Million Users
  • 22.  
  • 23. Make it Easy to Take Your Content
  • 24.  
  • 25. Put Your News in Sections
  • 26.  
  • 27.  
  • 28.
  • 29. Where Does News Site Traffic Come From?
  • 30. Is Your News in Facebook?
  • 33.
  • 34.
  • 35.
  • 36. Adapted from Journal of Interactive Advertising
  • 37.
  • 38. Use the Business Intelligence Available to Track Influencers, Analyze Sentiment, Establish & Manage Relationships
  • 39. Communicate in a Web 2.0 World Image courtesy of Brian Solis Track, analyze, manage Relationships based on what’s being said/what you hear Conversation multi-directional Audience actively participating- including YOU Gatekeepers gone
  • 40. www.infocomgroup.net/prtrends www.press-feed.com www.proactivereport.com
  • 43. Questions? Sally Falkow PRESSfeed sally@press-feed.com @sallyfalkow Linda Zimmer MarCom:Interactive | Modern Media Leadership Institute lzimmer@marcominteractive.com @lgzimmer Paolina Milana Marketwire [email_address] @pmilana