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OpenText Confidential. ©2018 All Rights Reserved. 1
On-premises Managed Services
OpenText Confidential. ©2018 All Rights Reserved. 2
Address internal IT resourcing challenges and receive the
benefits of EIM applications without the burden of running them
OpenText Confidential. ©2018 All Rights Reserved. 3
We are the Managed Services experts with the world’s largest
team of certified EIM professionals
OpenText Confidential. ©2018 All Rights Reserved. 4
Manage
Day-to-day operation and management of EIM solutions
OpenText Confidential. ©2018 All Rights Reserved. 5
Agreed-upon service-level availability
OpenText Confidential. ©2018 All Rights Reserved. 6
Experts diagnose and resolve operational and performance
issues on applications and physical systems
OpenText Confidential. ©2018 All Rights Reserved. 7
Monitor
Monitoring system health and acting on issues
OpenText Confidential. ©2018 All Rights Reserved. 8
Optimize
Optimizing ROI through feature and
performance improvements
OpenText Confidential. ©2018 All Rights Reserved. 9
EIM systems and critical corporate data remain within
your data center and adhere to your regulations
OpenText Confidential. ©2018 All Rights Reserved. 10
Ensuring the highest levels of data and content security
OpenText Confidential. ©2018 All Rights Reserved. 11
Onsite or local region representation is available
OpenText Confidential. ©2018 All Rights Reserved. 12
Managed Services benefits include:
reduced risk, predictable costs, increased productivity
OpenText Confidential. ©2018 All Rights Reserved. 13
A Service Program Manager is your trusted advisor,
understanding and championing your unique business needs
OpenText Confidential. ©2018 All Rights Reserved. 14
Focus your IT on business priorities and leave EIM
application management to the vendor that developed it
OpenText Confidential. ©2018 All Rights Reserved. 15
Managing your
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