2. Today's Agenda
Synthetic transactions to capture user interactions
Monitoring the complete end user journey through your site
Measure web application performance across the globe
Rest API, SOAP, SSL certificates
5. DIVE DEEPER INTO EVENTS THAT CAUSE INCONSISTENT APP
EXPERIENCE FOR YOUR END USERS
• Track your applications with fast and deep diagnostics
• Capture errors, network requests, page load details and other metrics in your web
applications
• Set up end user monitoring agents in branch facilities to check the availability and
performance of your distributed applications
• Immediately test on error transactions to eliminate false positives
10. • Site is not reachable due to too many people accessing it simultaneously
• Landing page is slow
• Clicking on the page leads to HTTP 500 internal server error
Why URL/ URL Sequence monitor?
14. • Mimic user interaction
• Detect and measure the critical components of each page with the help of waterfall model
• Simulate real user workflows
• Form data submission and user action emulation
• Reduce blame game between application development and network operations team
REAL BROWSER MONITORING
15. • Launch the real browser recorder
• Enter the host and SSL port of
Applications Manager
• Enter the Applications Manager
credentials and proceed
Recording a web script
22. • Measure multipage workflows (Banking, Healthcare, e-commerce)
• Playback scripts including screen, keyboard, and mouse interactions performed by users
• Meet SLAs by ensuring accurate performance of your web applications from all geographical
locations
• Reduce the number of reported incidents from end users
• Provide seamless digital end user experience
Why do you need an EUM feature?
24. Website defacement detection
• Website defacement refers to unauthorized hacks on your web page or entire
website; mutilating its structure partially or wholly. It may include insertion of
potentially hazardous content, images, malicious code, or even deletion of the
same.
• Negate any impact on search engine page rank and traffic due to web page
defacement.
25. • Scan your entire web page
for hacked links and other
quality issues
• Identify changes in HTML
elements - 'href' or
'src'attributes
Monitor website hacks via standard checks
29. • Perform comprehensive REST API performance monitoring for your business-critical
applications. Know when an API is down - Monitor the availability and response time of your
REST API endpoints.
REST API Monitoring
31. REST API data validation
• Monitor and validate data from your REST API endpoints. Make sure that the structure and content of your
REST API responses meet your expectations. Verify whether the data returned ti the response details tab
is correct.
32. • Track the operational statistics of
your web services
• Monitor the status of the web service
periodically and ensure that it is up
and running
• Monitor the response time taken to
relay a service request to detect any
delays in processing the same
• Measure the execution time of
individual SOAP operations to identify
any bottlenecks that may degrade
app performance
Web Services(SOAP) monitoring
33. SSL Certificate Monitoring
• Check the validity of SSL certificates installed in your web server and trigger alerts before they
expire
• Promote your website's trustworthiness and be sure of providing a secure environment for your
website visitors
34. Quick recap
• Run synthetic tests to capture user interaction with application
• Simulate business critical customer journey
• Monitoring web applications from multiple geographical locations
• REST API, SOAP, SSL Certificates