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What Makes The Large
 Enterprise, Large?
Network Management System


             ManageEngine OpManager
                                 1
Agenda
                              99 Vs. 99.9




                                                       Global Deployment
                                                       Vs. Regional Teams




Cost Vs. Longevity




                     Scalability Vs. Maintainability
                                                                     2
99 Vs. 99.9




                                                       Global Deployment
                                                       Vs. Regional Teams




Cost Vs. Longevity




                     Scalability Vs. Maintainability
                                                                     3
99 Vs. 99.9

What makes the Large Enterprises, Large?

  – 99% Vs. 99.9% availability actually means
    difference of approx. 79 hrs downtime/ year
  – For Large Enterprises the cost of downtime is
    huge; Typically ranges from $100K to over
    $1000K per hour.
  – In other words Avg. downtime cost is approx.
    $20 million a year, if the availability is 99%
    when compared to 99.9%


                                                     4
99 Vs. 99.9
               Downtime – Type and Cause?
                         Type of failure                                      Cause of failure
                              1%


                  14%
                                   25%
                                               Hardware
                                               Software
        15%                                    Network
                                                                        80%
                                               Human Error
                                               Environmental
                                               Others
                                   25%                                                          20%
                20%


                                                               People and Process   Technology/ Environmental
                                                                                      Failures and Disasters

               Gartner Says…
               ―For these causes of downtime, strong IT operations and applications development
               processes are required. IT operational processes are vital to application service
               availability, but are often overlooked — especially in distributed application
               environments — because of architecture/infrastructure complexity, immaturity of the
               processes and tools, and a lack of commitment to the IT resources needed‖


                                                                                                                5
Source: Gartner report 2001
99 Vs. 99.9

      Another report by Gartner states
               – ―NSM: Often the Weakest Link in Business
                  Availability‖


      To avoid unnecessary and potentially
      devastating outages, you need a NMS that
      can tell you what’s happening 24x7, 365
      days.
               – Continuous availability is the first basic
                 necessity for reliability.

                                                              6
Source: Gartner report 2001
99 Vs. 99.9
Types of High Availability options in NMS

     Hot

     •   Automatic switch to passive system with concurrent backup


     Warm

     • Manual switch to passive system with Periodic data backup


     Cold

     • Manual switch and data backup


OpManager Enterprise Edition supports Hot Standby out-of-the-box.

                                                                     7
99 Vs. 99.9




                                                       Global Deployment
                                                       Vs. Regional Teams




Cost Vs. Longevity




                     Scalability Vs. Maintainability
                                                                    8
Global Deployment Vs. Regional Teams




Distributed networks bring in their own
challenges…
  – Region or location specific tools to monitor
    devices
     • At times to support multi-vendor devices those are
       very specific to their region for e.g. Hitachi in far
       east when compared to HP/ Cisco in far west
                                                               9
Global Deployment Vs. Regional Teams




Distributed networks bring in their own
challenges…
  – No mechanism to visualize alarms & extract reports
    from a centralized console.
  – Centralized monitoring relies mostly on WAN links.
  – Need to support multi-languages
                                                         10
Global Deployment Vs. Regional Teams
Architectural difference with OpManager
Enterprise Edition




                                          11
Global Deployment Vs. Regional Teams
Architectural difference with OpManager
Enterprise Edition
  – Central-Probe architecture
  – Support for wide industry standard monitoring protocols with out-
    of-the-box device monitoring templates.
  – A centralized console to propagate network events across
    remote sites.
  – Project performance trends and extract historical reports.
  – Local monitoring and management. Only refined data is pushed
    (HTTP/ HTTPs over XML) to central location.
  – The communication happens over Internet/ Corporate WAN links
    across Firewalls/ Proxy servers.
  – Multi-language support.




                                                                   12
99 Vs. 99.9




                                                       Global Deployment
                                                       Vs. Regional Teams




Cost Vs. Longevity




                     Scalability Vs. Maintainability
                                                                    13
Scalability Vs. Maintainability




Scalability can be achieved in many ways, but how
would you prefer to do it?
  –   Monitoring 100,000 interfaces or 10,000 nodes/ devices


                                                               14
Scalability Vs. Maintainability
                               Requirement/
                                Requisition


               Disposal                        Procurement



                             Enterprise
                                Asset
                            Management
            Support           Lifecycle               Deployment




                                          Updates/
                      Protections        Patching &
                                        Management



Expensive datacenter footprints management
  – The cost of maintenance is not just for the
    NMS but also for the servers it runs on.
                                                                   15
Scalability Vs. Maintainability




OpManager Enterprise Edition
  – Highly scalable architecture leaves lesser
    footprints to manage
  – Easy-to-use & deploy, Smart upgrades help
    trouble-free product maintenance
                                                 16
99 Vs. 99.9




                                                       Global Deployment
                                                       Vs. Regional Teams




Cost Vs. Longevity




                     Scalability Vs. Maintainability
                                                                    17
Cost Vs. Longevity




Do more with less
  – Large numbers, multiple locations and
    expensive downtime doesn’t liberalize the IT
    spending. Goal is still the same.
                                                   18
Cost Vs. Longevity




  – We offer Enterprise IT Management at 90-10 rule i.e.
    90% features of the big4 at 10% of the price
  – OpManager Enterprise Edition - For a budget as low
    as $50K annual, you get manage 5000 devices
    across your enterprise IT infrastructure.


                                                           19
Cost Vs. Longevity
                               Lesser
                              footprints
             Easy to                              Affordable
             maintain



                                    Scalability
                  Multisite
                 monitoring



                                High
                              Availability




              NMS Vendor selection

        Is it trust worthy investment?
                                                               20
Cost Vs. Longevity
ManageEngine
  – Founded in 1996 and served a
    diverse range of enterprise
    IT, networking and telecom
    customers.
  – Only IT Management vendor
    focused on bringing a complete IT
    Management portfolio to the mid-
    sized enterprise
  – Trusted by over 50,000 customers
    across 100+ countries.
  – Our customers includes 3 out of
    every 5 fortune 500 companies.


                                        21
Cost Vs. Longevity
OpManager
  – Is the flagship product of
    ManageEngine, Founded in
    2002.
  – Trusted by over 10,000
    enterprises across 100+
    countries.
  – Over a millions administrators
    use OpManager for their daily
    network management.




                                     22
Cost Vs. Longevity

Nobody gets fired for buying
ManageEngine!
  – If you are not happy with the product
    • Take full refund at anytime.
    • We will fix the issues you’ve mentioned, to make you happy
      again.




                                                                   23
Enterprise network management




OpManager Enterprise Edition
  – A Unified approach to monitor distributed
    large enterprise networks
    • Visit us at ―enterprise.opmanager.com‖ to try a 30
      days free trial
                                                           24
Summary
What makes the Large network management, Large? - Enterprise
network management challenges:

   – 99 Vs. 99.9% - Cost of downtime:
       • Why continuous availability of NMS is important to Large enterprise?
       • OpManager Enterprise edition - Hot-standby engine
   – Global deployments & De-centralized IT management:
       • Multiple monitoring tools & Lack of visibility across IT infrastructure
       • Architectural difference with OpManager Enterprise Edition
   – Scalability & Maintainability:
       • Preferred Scalability model, The cost of footprints and product management.
       • OpManager enterprise edition design helps reduce maintenance cost
         without forgoing the scalability.
   – Cost & Longevity
       • ManageEngine 90:10 promise
       • Over a decade experience in network management and have customer across the
         world




                                                                                       25
Questions?




             Thank you
         KalyanRam@ManageEngine.com

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What makes the large enterprise network management, large

  • 1. What Makes The Large Enterprise, Large? Network Management System ManageEngine OpManager 1
  • 2. Agenda 99 Vs. 99.9 Global Deployment Vs. Regional Teams Cost Vs. Longevity Scalability Vs. Maintainability 2
  • 3. 99 Vs. 99.9 Global Deployment Vs. Regional Teams Cost Vs. Longevity Scalability Vs. Maintainability 3
  • 4. 99 Vs. 99.9 What makes the Large Enterprises, Large? – 99% Vs. 99.9% availability actually means difference of approx. 79 hrs downtime/ year – For Large Enterprises the cost of downtime is huge; Typically ranges from $100K to over $1000K per hour. – In other words Avg. downtime cost is approx. $20 million a year, if the availability is 99% when compared to 99.9% 4
  • 5. 99 Vs. 99.9 Downtime – Type and Cause? Type of failure Cause of failure 1% 14% 25% Hardware Software 15% Network 80% Human Error Environmental Others 25% 20% 20% People and Process Technology/ Environmental Failures and Disasters Gartner Says… ―For these causes of downtime, strong IT operations and applications development processes are required. IT operational processes are vital to application service availability, but are often overlooked — especially in distributed application environments — because of architecture/infrastructure complexity, immaturity of the processes and tools, and a lack of commitment to the IT resources needed‖ 5 Source: Gartner report 2001
  • 6. 99 Vs. 99.9 Another report by Gartner states – ―NSM: Often the Weakest Link in Business Availability‖ To avoid unnecessary and potentially devastating outages, you need a NMS that can tell you what’s happening 24x7, 365 days. – Continuous availability is the first basic necessity for reliability. 6 Source: Gartner report 2001
  • 7. 99 Vs. 99.9 Types of High Availability options in NMS Hot • Automatic switch to passive system with concurrent backup Warm • Manual switch to passive system with Periodic data backup Cold • Manual switch and data backup OpManager Enterprise Edition supports Hot Standby out-of-the-box. 7
  • 8. 99 Vs. 99.9 Global Deployment Vs. Regional Teams Cost Vs. Longevity Scalability Vs. Maintainability 8
  • 9. Global Deployment Vs. Regional Teams Distributed networks bring in their own challenges… – Region or location specific tools to monitor devices • At times to support multi-vendor devices those are very specific to their region for e.g. Hitachi in far east when compared to HP/ Cisco in far west 9
  • 10. Global Deployment Vs. Regional Teams Distributed networks bring in their own challenges… – No mechanism to visualize alarms & extract reports from a centralized console. – Centralized monitoring relies mostly on WAN links. – Need to support multi-languages 10
  • 11. Global Deployment Vs. Regional Teams Architectural difference with OpManager Enterprise Edition 11
  • 12. Global Deployment Vs. Regional Teams Architectural difference with OpManager Enterprise Edition – Central-Probe architecture – Support for wide industry standard monitoring protocols with out- of-the-box device monitoring templates. – A centralized console to propagate network events across remote sites. – Project performance trends and extract historical reports. – Local monitoring and management. Only refined data is pushed (HTTP/ HTTPs over XML) to central location. – The communication happens over Internet/ Corporate WAN links across Firewalls/ Proxy servers. – Multi-language support. 12
  • 13. 99 Vs. 99.9 Global Deployment Vs. Regional Teams Cost Vs. Longevity Scalability Vs. Maintainability 13
  • 14. Scalability Vs. Maintainability Scalability can be achieved in many ways, but how would you prefer to do it? – Monitoring 100,000 interfaces or 10,000 nodes/ devices 14
  • 15. Scalability Vs. Maintainability Requirement/ Requisition Disposal Procurement Enterprise Asset Management Support Lifecycle Deployment Updates/ Protections Patching & Management Expensive datacenter footprints management – The cost of maintenance is not just for the NMS but also for the servers it runs on. 15
  • 16. Scalability Vs. Maintainability OpManager Enterprise Edition – Highly scalable architecture leaves lesser footprints to manage – Easy-to-use & deploy, Smart upgrades help trouble-free product maintenance 16
  • 17. 99 Vs. 99.9 Global Deployment Vs. Regional Teams Cost Vs. Longevity Scalability Vs. Maintainability 17
  • 18. Cost Vs. Longevity Do more with less – Large numbers, multiple locations and expensive downtime doesn’t liberalize the IT spending. Goal is still the same. 18
  • 19. Cost Vs. Longevity – We offer Enterprise IT Management at 90-10 rule i.e. 90% features of the big4 at 10% of the price – OpManager Enterprise Edition - For a budget as low as $50K annual, you get manage 5000 devices across your enterprise IT infrastructure. 19
  • 20. Cost Vs. Longevity Lesser footprints Easy to Affordable maintain Scalability Multisite monitoring High Availability NMS Vendor selection Is it trust worthy investment? 20
  • 21. Cost Vs. Longevity ManageEngine – Founded in 1996 and served a diverse range of enterprise IT, networking and telecom customers. – Only IT Management vendor focused on bringing a complete IT Management portfolio to the mid- sized enterprise – Trusted by over 50,000 customers across 100+ countries. – Our customers includes 3 out of every 5 fortune 500 companies. 21
  • 22. Cost Vs. Longevity OpManager – Is the flagship product of ManageEngine, Founded in 2002. – Trusted by over 10,000 enterprises across 100+ countries. – Over a millions administrators use OpManager for their daily network management. 22
  • 23. Cost Vs. Longevity Nobody gets fired for buying ManageEngine! – If you are not happy with the product • Take full refund at anytime. • We will fix the issues you’ve mentioned, to make you happy again. 23
  • 24. Enterprise network management OpManager Enterprise Edition – A Unified approach to monitor distributed large enterprise networks • Visit us at ―enterprise.opmanager.com‖ to try a 30 days free trial 24
  • 25. Summary What makes the Large network management, Large? - Enterprise network management challenges: – 99 Vs. 99.9% - Cost of downtime: • Why continuous availability of NMS is important to Large enterprise? • OpManager Enterprise edition - Hot-standby engine – Global deployments & De-centralized IT management: • Multiple monitoring tools & Lack of visibility across IT infrastructure • Architectural difference with OpManager Enterprise Edition – Scalability & Maintainability: • Preferred Scalability model, The cost of footprints and product management. • OpManager enterprise edition design helps reduce maintenance cost without forgoing the scalability. – Cost & Longevity • ManageEngine 90:10 promise • Over a decade experience in network management and have customer across the world 25
  • 26. Questions? Thank you KalyanRam@ManageEngine.com