2. 1. What is corporate etiquette
2. Benefits of corporate etiquette
3. Communication etiquette
4. Email etiquette
5. Phone etiquette
6. Meeting etiquette
7. Business cards etiquette
8. Dining etiquette
8. Handshake etiquette
9. Dressing etiquette
8. Common courtesy expressions
9. Phrases for greeting
10. Steps to make introductions
11. Role of body language in etiquette
12. Hofstede model to analyse cultures
13. Characteristics for good corporate etiquette
14. Behaviours driving corporate etiquette
15. Behaviours to avoid in etiquette
3. Corporate Etiquette and Handshake
› A handshake is an important part of everyday professional life and corporate
etiquette.
› You meet many people in your professional environment and a ‘handshake’ can help
form the crucial ‘first impression’ on each new person that you meet and show your
manners and courtesy.
› There are various types of handshakes and each may indicate a different impression
of the person making the handshake.
4. Wet Fish Handshake
Weak hands with a weak grip
It may also be done with sweaty hands, which is the reason for the
name ‘wet fish’.
5. Bone Crush Handshake
Extremely strong hands with an extremely strong gripping
It is done with the intensity of almost crushing the hands, which is the reason
for the name ‘bone crush’.
6. Two Hands Handshake
The ‘Two Hands’ handshake is anyone who gives you a handshake with
two hands
The ‘Wet Fish’ handshake from a man normally means a weak character.
It also indicates someone who is easily persuaded.
The ‘Bone Crush’ handshake shows strength and an extremely dominant character.
It is important to remember that if a person gives you a handshake with two hands in the first meeting, then the person is likely to be insincere and overwhelming, or even deceitful.