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E3 Outcomes:
Summary Deck

 26 May 2010
Launc                                    Timeline Review
                                                           h
                                              Premiere        Keynote    Monday

                        Build                                Engage                            Amplification
            Galen       Time                        60 sec      keynte         MTV        Nick
                                Drum
            Constr      Lapse                       BRoll        video         BCast      Bcast

      Invite

                                                               #Xboxe3 and #Kinect Mosaics

                                 Partner Pitching

                                                         Celeb Site Seeding

                                                                              Partner Site Seeding

                                                                                       Natal Diaries


       Thurs              Mon                Sun         Mon                  Tues        Wed
May              June                                                                                          July
       27                 7                  13          14                   14          15
XBOX

• Overview
   • In 2010, We launched a number of revised Social Media initiatives
       • Facebook: New landing pages, 2 new accounts – Xbox Main, XboxforAll, XboxforCore
       • MySpace: Updated site that matches the look and feel of Xbox.com
       • Twitter: Activation of @Xbox, addition of @XboxforAll and @XboxforCore
       • E3 USB Key: Custom landing page and #Kinect related Content
       • Mosaic Campaigns: Drove E3 Twitter interest in Kinect
       • Celebrity Coverage | Seeding: Drove Twitter and Kinect Interest
       • Xbox Partnerships – Program Recommendations and Social Concepts
             •   Summary recommendations are contained in the deck 2010 Partners
YOY Metrics: 2010

• Summary For Facebook and Twitter Channels
         • E3 YOY Total Fan / Friend counts
                           2009           2010        Notes

     FB: Xbox              ~600,000       1,202,094   Growth has been organic from a
                                                      spike in Nov 2009
     FB: XboxforAll        N/A            3,526       New Fan Page

     FB: Xboxforcore       N/A            2,205       New Fan Page

     @Xbox                 N/A            8113        Was relatively dormant until May
                                                      2010
     @XboxForAll           N/A            488         New Handle

     @XboxForCore          N/A            630         New Handle

     Myspace: Xbox         N/A            102,828     New MySpace Page
Facebook Pages

Facebook Pages

Pages:
•     A new tab for Xbox main and two new fan pages for All and Core
•     Xbox (Main) – 1 Million Fans
•     Xbox for All (@Xboxforall)
•     Xbox for Core (@Xboxforcore)

Keys – Xbox (Main) | Xbox for Core
•     Dedicated Tab within Fan Page
•     Superhero [ 3 images for primary content / partner offering by page ]
•     Video Player
        •      Youtube videos and navigable content
•     Twitter Feed
        •      Fed with #hashtag and xbox related tweets
        •      User ability to syndicate tweets back to twitter
•     Mini Wall - User Posts

Addition: Xbox for All
•     Gifts - “Gift” items that users can give across facebook
Facebook Page Detail – Xbox for All
Facebook Page Detail – Xbox for Core
MySpace Page

MySpace Page

Pages:
•      Main Page 102k fans


Keys
•      Replaces existing Myspace page and updates look and feel to mirror Xbox.com
•      Superhero [ 3 images for primary content / partner offering by page ]
•      Video Player
         •      Youtube videos and navigable content
•      MySpace Blog Entries
         •      Xbox Blog posts to the Myspace Page
•      MySpace Gamer of the Month
         •      Profiled Xbox gamer
•      Forum
         •      User Posts and commentary
•      Wall
         •      Posts from Xbox friends on Myspace
Twitter Mosaic Campaigns

#XboxE3 and #Kinect Campaigns

Keys
       •   The Mosaic campaign generated Xbox Mosaics from user tweets
       •   The 2 Mosaics generated 81,901 Tweets over a 12 day period
       •   Engagement was across 37,405 unique tweeters for both tags
       •   Each mosaic filled with 27,480 tweets
       •   The Mosaic pages themselves generated over 8,000 unique pageviews to date
Celebrity Coverage

Online Coverage

Keys
       •   Online coverage varied across 40+ outlets
       •   Microsoft Xbox Buzz was strong across major news and blog channels
       •   Positive coverage outpaced negative coverage with 20 mentions to 5 at last count
       •   Neutral coverage was primarily the un-commented posting of step and repeat photos
       •   Negative commentary contrasted Xbox against competitive products
       •   A number of secondary blogs provided coverage leveraging images from
           wireimage.com
       •   Sample Celeb Coverage: BBC, Entertainment Tonight, ET Online, Hollywood.com
       •   Sample Negative Coverage: SF Chronicle, The Guardian
Celebrity Engagement
          Aisha Tyler                                       Felicia Day                                  Jennette McCurdy




                                                             Girl Gamer                                     Tech Zulu




•   A number of Attending Celebrities + Influencers posted content to Facebook generating “like”
    and “comment” responses
          •   FB: Celebrity Posts typically result in 50+ “likes” / “mentions” and a range of 25 to 200 comments
          •   Twitter: Celebrity Tweets were more prevalent from the hosts and industry influencers
          •   Overall Celebrity tweeting was acceptable, given that many attending Celebs do not tweet often e.g. @michaelcera
                  • Other Celebs who tweeted included: Rosario Dawson, iCarly Crew, Raven Simone, Rita Wilson, Meaghan Martin
Celebrity Coverage

Celebrity Buzz Summary

Keys
         •    Event Buzz
                 •   Channels: Social Platforms (Facebook, MySpace, etc.), and Twitter
         •    Key terms associated with the brand within conversations:
                 •   Kinectimals, Microsoft, 360, Cirque
•      Evaluation:
         •    Game affability and the interactivity of Kinectimals drove celeb generated content.
         •    The focus on Microsoft also indicates conversations outside of the core gamer
              community who’s tweets and posts focus on Xbox
Share of Voice

Voice Summary

Keys
         •    Share of Voice summarizes Xbox’s positioning versus competitors online
                 •   Channels: Social Platforms (Facebook, MySpace, etc.), Blogs, Forums Twitter
•      Evaluation:
         •    Xbox garnered a larger share of mentions vs. PS3 and Wii
         •    Twitter conversations were the largest share of Social voice with a high degree of
              follow-on conversations occuring well after E3
         •    Ongoing conversations are anticipatory of the Kinect release
         •    Voice indicates that news, blogs and social commentary were generally favorable
         •    93% of all content measured indicated a favorability towards Xbox
Flash Drive

Flash Drive

Detail:
•      Launch Page on the Gift Bag USB Drive that drives users to:
         •     All three facebook fan pages
         •     The @xbox, @xbox4all and @xbox4core twitter pages
         •     The Xbox Myspace profile
         •     The Xbox Youtube Channel
         •     A link to detail on the broadcast event for Natal | Cirque
         •     The E-prize contest


Keys
•      A single access pint for users to engage with all content on the Flash Drive
•      New Brand messaging for Xbox for Core and Xbox for All
•      A Link and reminder of televised event coverage
•      A Call to Action for the Eprize giveaway
Summary

• Updated Xbox branding was successfully deployed across all major Social
  Networking Spaces
• XboxforAll and XboxforCore were successfully deployed on Facebook and
  Twitter and are building momentum
• Celebrity Seeding yielded significant conversations online
• Voice is positive for the Xbox brand with sentiment indicating a general
  affability for the platform
• Voice also indicates a general anticipation for Kinect and underscores the
  success of Xbox in reaching beyond the core gamer audience

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SI E3 Kinect Launch Outcomes Deck

  • 2. Launc Timeline Review h Premiere Keynote Monday Build Engage Amplification Galen Time 60 sec keynte MTV Nick Drum Constr Lapse BRoll video BCast Bcast Invite #Xboxe3 and #Kinect Mosaics Partner Pitching Celeb Site Seeding Partner Site Seeding Natal Diaries Thurs Mon Sun Mon Tues Wed May June July 27 7 13 14 14 15
  • 3. XBOX • Overview • In 2010, We launched a number of revised Social Media initiatives • Facebook: New landing pages, 2 new accounts – Xbox Main, XboxforAll, XboxforCore • MySpace: Updated site that matches the look and feel of Xbox.com • Twitter: Activation of @Xbox, addition of @XboxforAll and @XboxforCore • E3 USB Key: Custom landing page and #Kinect related Content • Mosaic Campaigns: Drove E3 Twitter interest in Kinect • Celebrity Coverage | Seeding: Drove Twitter and Kinect Interest • Xbox Partnerships – Program Recommendations and Social Concepts • Summary recommendations are contained in the deck 2010 Partners
  • 4. YOY Metrics: 2010 • Summary For Facebook and Twitter Channels • E3 YOY Total Fan / Friend counts 2009 2010 Notes FB: Xbox ~600,000 1,202,094 Growth has been organic from a spike in Nov 2009 FB: XboxforAll N/A 3,526 New Fan Page FB: Xboxforcore N/A 2,205 New Fan Page @Xbox N/A 8113 Was relatively dormant until May 2010 @XboxForAll N/A 488 New Handle @XboxForCore N/A 630 New Handle Myspace: Xbox N/A 102,828 New MySpace Page
  • 5. Facebook Pages Facebook Pages Pages: • A new tab for Xbox main and two new fan pages for All and Core • Xbox (Main) – 1 Million Fans • Xbox for All (@Xboxforall) • Xbox for Core (@Xboxforcore) Keys – Xbox (Main) | Xbox for Core • Dedicated Tab within Fan Page • Superhero [ 3 images for primary content / partner offering by page ] • Video Player • Youtube videos and navigable content • Twitter Feed • Fed with #hashtag and xbox related tweets • User ability to syndicate tweets back to twitter • Mini Wall - User Posts Addition: Xbox for All • Gifts - “Gift” items that users can give across facebook
  • 6. Facebook Page Detail – Xbox for All
  • 7. Facebook Page Detail – Xbox for Core
  • 8. MySpace Page MySpace Page Pages: • Main Page 102k fans Keys • Replaces existing Myspace page and updates look and feel to mirror Xbox.com • Superhero [ 3 images for primary content / partner offering by page ] • Video Player • Youtube videos and navigable content • MySpace Blog Entries • Xbox Blog posts to the Myspace Page • MySpace Gamer of the Month • Profiled Xbox gamer • Forum • User Posts and commentary • Wall • Posts from Xbox friends on Myspace
  • 9. Twitter Mosaic Campaigns #XboxE3 and #Kinect Campaigns Keys • The Mosaic campaign generated Xbox Mosaics from user tweets • The 2 Mosaics generated 81,901 Tweets over a 12 day period • Engagement was across 37,405 unique tweeters for both tags • Each mosaic filled with 27,480 tweets • The Mosaic pages themselves generated over 8,000 unique pageviews to date
  • 10. Celebrity Coverage Online Coverage Keys • Online coverage varied across 40+ outlets • Microsoft Xbox Buzz was strong across major news and blog channels • Positive coverage outpaced negative coverage with 20 mentions to 5 at last count • Neutral coverage was primarily the un-commented posting of step and repeat photos • Negative commentary contrasted Xbox against competitive products • A number of secondary blogs provided coverage leveraging images from wireimage.com • Sample Celeb Coverage: BBC, Entertainment Tonight, ET Online, Hollywood.com • Sample Negative Coverage: SF Chronicle, The Guardian
  • 11. Celebrity Engagement Aisha Tyler Felicia Day Jennette McCurdy Girl Gamer Tech Zulu • A number of Attending Celebrities + Influencers posted content to Facebook generating “like” and “comment” responses • FB: Celebrity Posts typically result in 50+ “likes” / “mentions” and a range of 25 to 200 comments • Twitter: Celebrity Tweets were more prevalent from the hosts and industry influencers • Overall Celebrity tweeting was acceptable, given that many attending Celebs do not tweet often e.g. @michaelcera • Other Celebs who tweeted included: Rosario Dawson, iCarly Crew, Raven Simone, Rita Wilson, Meaghan Martin
  • 12. Celebrity Coverage Celebrity Buzz Summary Keys • Event Buzz • Channels: Social Platforms (Facebook, MySpace, etc.), and Twitter • Key terms associated with the brand within conversations: • Kinectimals, Microsoft, 360, Cirque • Evaluation: • Game affability and the interactivity of Kinectimals drove celeb generated content. • The focus on Microsoft also indicates conversations outside of the core gamer community who’s tweets and posts focus on Xbox
  • 13. Share of Voice Voice Summary Keys • Share of Voice summarizes Xbox’s positioning versus competitors online • Channels: Social Platforms (Facebook, MySpace, etc.), Blogs, Forums Twitter • Evaluation: • Xbox garnered a larger share of mentions vs. PS3 and Wii • Twitter conversations were the largest share of Social voice with a high degree of follow-on conversations occuring well after E3 • Ongoing conversations are anticipatory of the Kinect release • Voice indicates that news, blogs and social commentary were generally favorable • 93% of all content measured indicated a favorability towards Xbox
  • 14. Flash Drive Flash Drive Detail: • Launch Page on the Gift Bag USB Drive that drives users to: • All three facebook fan pages • The @xbox, @xbox4all and @xbox4core twitter pages • The Xbox Myspace profile • The Xbox Youtube Channel • A link to detail on the broadcast event for Natal | Cirque • The E-prize contest Keys • A single access pint for users to engage with all content on the Flash Drive • New Brand messaging for Xbox for Core and Xbox for All • A Link and reminder of televised event coverage • A Call to Action for the Eprize giveaway
  • 15. Summary • Updated Xbox branding was successfully deployed across all major Social Networking Spaces • XboxforAll and XboxforCore were successfully deployed on Facebook and Twitter and are building momentum • Celebrity Seeding yielded significant conversations online • Voice is positive for the Xbox brand with sentiment indicating a general affability for the platform • Voice also indicates a general anticipation for Kinect and underscores the success of Xbox in reaching beyond the core gamer audience