1. Swati Pal Email ID: pal.swati143@gmail.com
MOBILITY ANALYST Mobile No: +91 8692855997
Professional Summary
• Presently working as a Senior Systems Executive in Cognizant Technology Solutions.
• Over 1.9 years’ experience in Mobility support in healthcare domain. Currently working as a
Mobility Support Analyst in Cognizant Technology. Expertise in Mobile Iron, MDM, Exchange
and Active Directory.
• Hands on experience in mobile device management, exchange and active directory for all the
mobile platforms (iOS, Android and Windows)
• Expertise in the usage of MDM Server, Exchange, SQL, Microsoft Office.
• Experience in Incident Management in MobileIron. MDM experience includes detailed
knowledge of mobile devices configured in MobileIron and apps under it.
• Experience in handling of apps like Citrix, Pulse Secure, WebEx, and Jabber in UNIX and
Windows environments.
• Strong ability to work on critical incidents during outages.
• Performed data extraction, analysis and published results using EZ-Path
Objective
Competent and dedicated team player poised to achieve results with commitment and hard work. Looking
to pursue a challenging career in an organization that gives me a scope to enhance my knowledge and skills and
also contribute for the growth of the organization.
Experience Details
Organization Designation Duration
Cognizant Technology
Solutions(CTS) Pune
Mobility Analyst April/2014—Till Date
Technical Skills
PRIMARY SKILL MOBILEIRON, MDM, UNIX ADMINISTRATION,SQL,PLSQL
SECONDARY SKILLS C++, JAVA, HTML, JAVASCRIPT
PROJECT ACQUIRED
SKILLS
MDM
PRIMARY DOMAIN Healthcare
SUB DOMAIN Care Management, Insurance
TRAINED SKILLS MobileIron, Unix
DATABASE SQL Server, Oracle10g /11g
OTHERS Microsoft Office (Word, Excel, PowerPoint), Outlook, Remedy Tool

2. Work Experience
Project Profile
MERCK SHARP & DOHME (MSD).
Project Domain Health Care
Client Merck
Role Team Member
Duration Offshore: April/2014--Till Date Team Size: 9
Project Languages: MDM, Unix , SQL
Database : SQL server
Tools : Remedy, Mobile Iron, OMA,
Exchange , Active Roles, Outlook
Functional Track, analyze and resolve the issues reported on mobile devices for end to end
functionality of Merck apps.
Project Description:
Merck & Co., Inc. D.b.a. Merck Sharp & Dohme (MSD) outside the United States and Canada is an American
pharmaceutical company and one of the largest pharmaceutical companies in the world. Merck headquarters is
located in Kenilworth, New Jersey.] The company was established in 1891 as the United States subsidiary of the
German company Merck (founded 1668). Merck & Co. was confiscated by the US government during World War
I and subsequently established as an independent American company. It is the world's seventh largest
pharmaceutical company by market capitalization and revenue.
Role and Responsibilities:
• As a Mobility Analyst, I am responsible for managing the incidents reported for end to end functionality
of Merck apps.
• Implement the change request for mobile devices reported by the users.
• used to run the sql queries for request like unlocking, wiping and retiring the devices from MobileIron
server
• Used to implement the change in active directory for the Merck apps request by users
• Used to run the run different queries for granting and revoking the Mobility access for Merck users
• Used to update the different excel sheets connected to sql server for tracking and analyzing the total
number of mobile device users
• Used to participate in testing of functionality of Merck apps after implementation (update) of any change
in mobile device operating system in test environments.

3. Achievements/ Programme
• Won the “Applause award – Q3 2014 ” at CTS for the extraordinary work done in the project and
exceeding all the expectations.
• Got the highest appreciation mails from Client for good work done in Project.
• Attended STUDENT DEVELOPMENT PROGRAMME in Year 2010, 2011 & 2012 at TCET.
• Attended ICWET PROGRAMME& WORKSHOP in year 2011 & 2012 at TCET.
• Participated in IBM TGMC.
• College Project on “Online Pet Shopping Site with JSP as front end and Derby as backend” And “Decision
tree discovery for diagnosis of Diabetes with Java as front end and Ms Access as backend”
• Achiever of the week as a team member in MERK in 2014 and 2015
• Participated in zephyr & Sojourn as an extra curriculum activity, had a membership in CSI.
• Completed Training in Unix, Linux and Oracle Sun Solaris from Arich InfoTech
Private Limited, Chennai.
Education
Degree Specialization University Year of passing With
Percentage
B.E Information
Technology (Thakur
College Of Engg. &
Technology,
Mumbai)
Mumbai
University
2013 With 76%
H.S.C Science(Thakur
College Of Science
and Commerce,
Mumbai)
Maharashtra
State Board
2009 with 69.54%
S.S.C Sheth D. M High
School, Mumbai
Maharashtra
State Board
2007 with 76.64%

4. Personal Details
Particular Details
Name Swati Kalikaprasad Pal
Email ID pal.swati143@gmail.com
Contact Number – Mobile 91-8692855997
Date of Birth 30th December, 1991
Personal Traits Confident, Adaptive, Flexible, Keen to learn new things,
Proactive, Honest, Hard working, Positive Attitude.
Skill Sets-Behavioral Leadership, Client Interfacing Skills, Team Player
Nationality Indian
Sex Female
Marital Status Unmarried
Place Pune
Permanent Address Room No:32, Anantibai Chawl, Ambawadi, Dahisar[East],
Mumbai-400068
Temporary Address B-102, R K Life Space Society, Palace Society Road, Near Datta
Mandir, Wakad, Pune-411057