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TALENT & RESOURCING SOLUTIONS
RESOURCE CENTRAL
CREATIVE CASE STUDY
FIRSTSOURCE
TALENT & RESOURCING SOLUTIONS
FIRSTSOURCE
TALENT & RESOURCING SOLUTIONS
You only have one chance to make a first impression. And Firstsource continues
to delight and deliver around the world. We’re a global leader in business
process outsourcing solutions, helping companies in the healthcare and financial
industries streamline their services and reduce their costs - through innovative
customer relationship services and strategic business processes. Ultimately, it’s
all about the people who choose to impress with us. Career-minded, customer-
focused people who demand great training, prospects, environment and work/
life balance. If that’s you, sign up to our Louisville life today.
•
first
impressions
------
DISCOVER MORE
HOME ABOUT US WORKING HERE THE ROLES LIVING IN LOUISVILLE APPLY
-------
First established in 2001, we have grown. And kept on growing. Today, our clients include 29 Forbes Global 2000
Companies (and 15 Fortune 500 companies). Look closer and the percentages get even more impressive. Our community
includes 8 of the Top 10 general purpose credit card issuers in the US, the leading issuer of prepaid debit cards in
the US, 5 of the Top 10 health insurance/managed care companies in the US – and more than 700 US hospitals and
healthcare facilities. First we became established. Now, we are exceptional.
Client profiles below:
first
established
------
Forbes
Global 2000 Companies
Fortune
500 Companies
Credit Card
8 of the top 10 general purpose
credit card issuers in the US
29 15 8
45 21 6
At Firstsource, we have built a global business on people who can inspire
and delight our customers. We believe in treating our customers and
colleagues as partners in our success – so you’ll enjoy the most comfortable
and stimulating working environment in our brand-new Louisville center. And
because this is a major new facility – and the start of a new journey – you’ll
be able to influence our growth and help shape our vision.
We’re always looking for talented people who can add value to our clients’
businesses - contributing to their success as well as ours. We offer an
environment where employees can fulfill their true potential. And we’re a
business built on principles:
• We hold to the highest standards of integrity and honesty in the
workplace and in our client relationships.
• Our focus on our people creates a people-centric, high
performance culture based on respect, support and advancement.
• Our emphasis on teamwork creates collaboration, innovation and growth.
• We’re focused on improvement through creativity - to constantly
better our service, products and processes.
• We consistently strive to set the highest standards of excellence
in all things we do.
• We offer excellent rewards and a comprehensive range of benefits.
And you can see the opportunities for yourself - visit our Job Listings
to find out what openings are currently available and to apply online.
about us
------
HOME ABOUT US WORKING HERE THE ROLES LIVING IN LOUISVILLE APPLY
JOBVITE
TALENT & RESOURCING SOLUTIONS
BANKRATE
Jobvite
TALENT & RESOURCING SOLUTIONS
Inspire. Innovate. Inform.
Helping people make the best
financial and family care decisions
in life is no small challenge.
And we should know.
As the market-leading aggregator
of financial rate information, we
help millions of people make the
‘right’ choice, from purchasing their
first home, to selecting a new car
or getting their first credit card.
Our business includes Bankrate.
com, Caring.com, InsuranceQuotes.
com and CreditCards.com - and
our philosophy is quite simple:
we focus on things that matter
most to employees, giving you an
environment where you can create
and influence, develop and deliver.
• Do you want to create unparalleled
rate data and financial content?
• Do you have the ambition
and expertise to make a
real difference?
• Do you expect to be valued
for who you are and what
you achieve?
• Are you a team player, talented
enough to drive results on the
biggest personal finance platforms?
If the answer is ‘yes’,
come inspire and innovate.
SIGN UP FOR OUR JOB ALERT.
Bankrate Job Alerts
Helping people make the best financial and family care decisions
in life is no small challenge. And we should know.
As the market-leading aggregator of financial rate information, we
help millions of people make the ‘right’ choice, from their first home,
to selecting a new car or getting their first credit card.
Our business includes Bankrate.com, Caring.com, InsuranceQuotes.
com and CreditCards.com - and our philosophy is quite simple:
we focus on things that matter most to employees, giving you an
environment where you can create and influence, develop and deliver.
• Do you want to create unparalleled rate data and financial content?
• Do you have the ambition and expertise to make a real difference?
• Do you expect to be valued for who you are and what you achieve?
• Are you a team player, talented enough to drive results on the
biggest personal finance platforms?
If the answer is ‘yes’, come inspire and innovate.
SIGN UP FOR OUR JOB ALERT.
Inspire. Innovate. Inform.
ACCENT CARE
Jobvite
TALENT & RESOURCING SOLUTIONS
Home Care • Hospice • Personal Care
Home Care & HospiceHome Care • Hospice • Personal Care
Introducing the AccentCare®
EMPLOYEE REFERRAL PROGRAM
WHO CAN MAKE A REFERRAL?
• Any employee not involved in the hiring
process for the referred candidate. *
WHAT TYPES OF JOBS ARE ELIGIBLE FOR?
$1000 BONUS
ELIGIBILITY:
• Executive Director,
Nurse Practitioner
• Clinical Supervisor
• Registered Nurse (RN)
• Physical Therapist (PT)
• Occupational
Therapist (OT)
• Speech Language
Pathologist (SLP)
• Speech Therapist (ST)
$500 BONUS
ELIGIBILITY:
• Licensed Vocational
Nurse (LVN)
• Licensed Practical
Nurse (LPN)
• Physical Therapy
Assistant (PTA)
• Certified Occupational
Therapy Assistant (COTA)
• Account Executive
&&&
REFER
A FRIEND
&&EARN
MONEY
We are firm believers that our people are the key to our success. At AccentCareTM
, we have found that employee
referrals are an effective way for recruiting top-notch talent. If you refer a person who is hired full-time, and remains
in the job for at least 180 days, you may receive a reward up to $1,000, less applicable taxes.
For more information about the AccentCare Employee Referral Bonus Program, please visit www.supportcenter.accentcare.com.
Dates and details are subject to change. AccentCare is an Equal Opportunity Employer.
* Manages, Supervisors, Directors, and Human Resources staff members are not eligible for the Employee Referral Bonus Program.
Home Care • Hospice • Personal Care
Introducing the AccentCare®
EMPLOYEE REFERRAL PROGRAM
We are firm believers that our people are the key to our success.
At AccentCare, we have found that employee referrals are an
effective way to recruit top-notch talent like yourself. If you refer a
person who is hired for a full-time position and remains in the job
for at least 180 days, you are eligible to receive a reward of up to
$1,000, less applicable taxes!
&
REFER A FRIEND
EARN REWARDS
LAIRD
TALENT & RESOURCING SOLUTIONS
Laird
TALENT & RESOURCING SOLUTIONS
TOGETHER
WE ARE
LAIRD V1
FULL PAGE
PRESS ADVERT
LAIRD V1
HALF PAGE
PRESS ADVERT
PAGE
To find out more about these leading rolesin our Liberec Center of
Excellence, please attach and send your Resume to: xxx@xxxxx.com
which one is you?
HEAD OF
PRODUCTION
CENTER
SERVICE
TECHNICIAN
QUALITY
ENGINEER
QUALITY
TECHNICIAN
HEAD OF PRODUCTION CENTER • QUALITY ENGINEER
QUALITY TECHNICIAN • SERVICE TECHNICIAN
Together we’ll Connect
which one is you?
HEAD OF PRODUCTION CENTER • QUALITY ENGINEER • QUALITY TECHNICIAN • SERVICE TECHNICIAN
www.ConnectWithLaird.com
Laird
TALENT & RESOURCING SOLUTIONS
WHICH ONE
IS YOU
LAIRD V2
FULL PAGE
PRESS ADVERT
LAIRD V2
HALF PAGE
PRESS ADVERT
PAGE TOGETHER,
WE’RE SMARTER.
I ENJOY THE TEAM
I ENJOY THE TRAINING
COULD YOU LEAD THE LAIRD
ELECTRONIC ENGINEERING TEAM?
Production Manager, Quality Engineer,
Quality Technician, Service Technician
Electronic/Electro-mechanical Component,
Sub-Assembly, Product Manufacturing.
To find out more about these leading roles
in our Liberec Center of Excellence, please
attach and send your Resume to: xxx@xxxxx.com
I ENJOY THE JOB
TOGETHER, WE’RE SMARTER.
Head of Production Center • Quality Engineer • Quality Technician • Service Technician
Laird
TALENT & RESOURCING SOLUTIONS
CONNECT
LAIRD V3
FULL PAGE
PRESS ADVERT
LAIRD V3
HALF PAGE
PRESS ADVERT
LET’S CONNECT.
To find out more about these leading roles
in our Liberec Center of Excellence,
please attach and send your Resume to:
Smart Technology Delivered.
full name_
email_
telephone_
upload file_
PRODUCTION MANAGER,
QUALITY ENGINEER, QUALITY TECHNICIAN,
SERVICE TECHNICIAN
Electronic/Electro-mechanical Component,
Sub-Assembly, Product Manufacturing.
COULD YOU LEAD THE LIBEREC
ELECTRONIC ENGINEERING TEAM?
HEAD OF PRODUCTION CENTER • QUALITY ENGINEER • QUALITY TECHNICIAN • SERVICE TECHNICIAN
BEFORE YOU CAN
CONNECT THE WORLD
YOU PROBABLY HAVE
TO CHANGE YOUR JOB.
Smart Technology Delivered.
Smart Technology Delivered.
Smart Technology Delivered.
COULD YOU LEAD THE LIBEREC
ELECTRONIC ENGINEERING TEAM?
HEAD OF PRODUCTION CENTER • QUALITY ENGINEER • QUALITY TECHNICIAN • SERVICE TECHNICIAN
BEFORE YOU CAN
CONNECT THE WORLD
YOU PROBABLY HAVE
TO CHANGE YOUR JOB.
Smart Technology Delivered.
Smart Technology Delivered.
Smart Technology Delivered.
COULD YOU LEAD THE LIBEREC
ELECTRONIC ENGINEERING TEAM?
HEAD OF PRODUCTION CENTER • QUALITY ENGINEER • QUALITY TECHNICIAN • SERVICE TECHNICIAN
BEFORE YOU CAN
CONNECT THE WORLD
YOU PROBABLY HAVE
TO CHANGE YOUR JOB.
Smart Technology Delivered.
Smart Technology Delivered.
Smart Technology Delivered.
RAC
TALENT & RESOURCING SOLUTIONS
RAC
TALENT & RESOURCING SOLUTIONS
DIRECT SALES
The RAC
Business Partnership.
Run your own Direct Sales Business
in partnership with the RAC.
Full Training & Support.
Over 50% of our Partners earn over 50k.
BecomingaDirectSalesPartnerwiththeRACisa
seriousbusinessopportunity. It’s your chance to take
control of your own business: enjoying the full training,
ongoing support and unlimited earnings potential offered
by one of the most trusted Superbrands in the world.
Selling our breakdown cover and insurance products
directly to members of the public at shopping malls and
other prime venues is not for ‘just anyone’.
And the number of territories we offer are only open to a
chosen few - so a site investment of up to £793 per month
will be invoiced in arrears to you.
But if you have the business mind, communication skills -
and sheer commitment to maximise your own potential
- this is a business partnership like no other.
For the full story
and a confidential discussion
call the Business Partnership
hotline 0333 2022991
or visit our website
www.racpartnerprogramme.co.uk
Give us your Energy
and Commitment and
we’ll give you the Business.
Run your own Direct Sales Business
in partnership with the RAC.
Full Training & Support.
Over 50% of our Partners earn over 50k.
BecomingaDirectSalesPartnerwiththeRACisa
seriousbusinessopportunity. It’s your chance to take
control of your own business: enjoying the full training,
ongoing support and unlimited earnings potential offered
by one of the most trusted Superbrands in the world.
Selling our breakdown cover and insurance products
directly to members of the public at shopping malls and
other prime venues is not for ‘just anyone’.
And the number of territories we offer are only open to a
chosen few - so a site investment of up to £793 per month
will be invoiced in arrears to you.
But if you have the business mind, communication skills
- and sheer commitment to maximise your own potential
- this is a business partnership like no other.
For the full story
and a confidential discussion
call the Business Partnership
hotline 0333 2022991
or visit our website
www.directsalesracpartner.co.uk
High-earning?
High-performing?
Come and say ‘Hi’.
Run your own Direct Sales Business
in partnership with the RAC.
Full Training & Support.
Over 50% of our Partners earn over 50k.
BecomingaDirectSalesPartnerwiththeRACisa
seriousbusinessopportunity. It’s your chance to take
control of your own business: enjoying the full training,
ongoing support and unlimited earnings potential offered
by one of the most trusted Superbrands in the world.
Selling our breakdown cover and insurance products
directly to members of the public at shopping malls and
other prime venues is not for ‘just anyone’.
And the number of territories we offer are only open to a
chosen few - so a site investment of up to £793 per month
will be invoiced in arrears to you.
But if you have the business mind, communication skills
- and sheer commitment to maximise your own potential
- this is a business partnership like no other.
For the full story
and a confidential discussion
call the Business Partnership
hotline 0333 2022991
or visit our website
www.directsalesracpartner.co.uk
Becoming a Direct Sales Partner with the RAC is a serious business opportunity.
It’s your chance to take control of your own business: enjoying the full training,
ongoing support and unlimited earnings potential offered by one of the world’s
most trusted superbrands.
Selling our breakdown cover and insurance products at supermarkets and
other prime venues is not for ‘just anyone’. But if you have the business mind,
communication skills and sheer commitment to maximise your own potential,
this is a business partnership like no other.
Run your own
Direct Sales Business
in partnership
with the RAC
Full Training & Ongoing Support
Over 50% of our Partners earn £50k+
Becoming a Direct Sales Partner with
the RAC is a serious business opportunity.
Join the Direct Sales Team today
Make the most of this opportunity – and
your drive, determination and people skills.
Use the contact form and email us with a
brief summary of your work experience and
why you feel you are right for this role - or
call us for a confidential discussion.
full name_
email_
postcode_
telephone_
summary_
SUBMIT
Call 0333 2022991
TOP
Direct Sales
Your Own Business. Over 50% of our agents
earn over £50k.Remember where you saw it first:
Run your own Direct Sales Business in partnership with the RAC. Full Training & Support.
The RAC Business Partnership -
here’s your roadmap to your own business.
Run your own Direct Sales Business in partnership with the RAC.
Full Training & Support. Over 50% of our agents earn over £50k.
If you can manage your own
business, you can join our team.
Full Training & Support. Over 50% of our agents earn over £50k.
RAC
TALENT & RESOURCING SOLUTIONS
DIRECT SALES
The RAC has been ‘The Motorist’s Champion’ since 1897. We’re one of the most trusted brands in Britain –
and our future is as impressive as our past, through our constant stream of innovations and new products.
We’re here for all things to do with Motoring and the Motorist. That commitment and investment has made us
financially strong and a market-leading performer with over 8 million customers:
RAC patrols fix 4 out of 5 vehicles at the roadside on average in just 30 minutes
We’re the UK’s most experienced breakdown provider
We repair on average 1 vehicle every 19 seconds
We offer an ever-growing range of insurance and roadside cover
– anticipating the needs of the modern-day motorist
We have an enviable net promoter score and 92% of our members would
recommend RAC rescue to their friends and family
A b o u t R A C
History & Brand
Becoming a Direct Sales Partner with the RAC is a serious business opportunity. It’s your chance to take control
of your own business: enjoying the full training, ongoing support and unlimited earnings potential offered by one
of the world’s most trusted brands. Selling our breakdown cover and insurance products at supermarkets and
other prime venues is not for ‘just anyone’. But if you have the business mind, communication skills and sheer
commitment to maximise your own potential, this is a business partnership like no other.
So imagine the potential of building your own business under the umbrella of the RAC – your perfect business
partner. Just think what you can achieve with the full training and marketing support of a pioneering market-
leader, enjoying 80% commission, working flexible hours that suit you – and wearing the newly designed uniform
of one of Britain’s most famous heritage organisations.
It’s not a role for ‘just anyone’, as we are only looking for the best. It takes stamina and the character to stop
and talk with customers from all communities. People from all walks of life have made a real success of this
opportunity, with full training and support, over 50% of our partners earn £50k+ and the best earning over £100k.
If you’re driven to succeed, find out more.
W e l c o m e
Run your own business in partnership with the RAC.
Kevan Currier
Direct Sales Agent - Birmingham
n n n n
Home About RAC Facts & figures Direct Sales Agent RAC sales training How to apply
Direct Sales Recruitment Hotline: 0333 2022991
Direct Sales
“I’m running my own business
with the strength of the RAC brand.”
Motorists. We salute you.
F a c t s & f i g u r e s
Nationwide success story
*Before discontinued and exceptional items for the RAC Group. **Industry-wide customer satisfaction measure. ***Number of approximate members per employee at 31 December 2013.
£486Million Revenue*
£145Million before Tax*
88.4%Net Promoter Score**
1,750
Members per
employee***
Financial highlights
Revenue for the years
ended 2009-2013
(£million)
404
417
433
457
486
?
2009 2010 2011 2012 2013 2014
58
79
95
129
145
?
EBITDA before exceptionals
for the years ended 2009-2013
(£million)
2009 2010 2011 2012 2013 2014
8.2 Million
Customers
(Nationwide)
1,500
Patrol Force
Staff
3,600
Employees
(across 3 UK sites)
2.5 Million
Rescue
Recovery
The annual RAC
report on motoring
This year’s RAC Report on Motoring explores
British motorists’ relationship with their car and
with motoring in general. It examines motorists’
behaviours, attitudes and beliefs to paint the
most detailed and accurate picture yet of what
makes drivers in Motoring Britain today tick.
http://www.rac.co.uk/advice/reports-on-
motoring/
Company information
About Us
Careers
Contact us
Legal Information
Affiliates
Press Centre
Complaints
Products & Services
Breakdown Cover
Insurance
Business Services
Route Planner
RAC Shop
My RAC
RAC Member Benefits
Sign up for our newsletter
Be the first to know about new RAC
products and special offers.
Enter your email
Follow RAC:
Sales enquiries:
0844 891 3111
(Charges will apply)
Build your own business The Business Partnership
Home About RAC Facts & figures Direct Sales Agent RAC sales training How to apply
Direct Sales Recruitment Hotline: 0333 2022991
Direct Sales
BOOTS
TALENT & RESOURCING SOLUTIONS
Boots
TALENT & RESOURCING SOLUTIONS
BOOTS
LISTEN UP LATEST
POSTER
BOOTS
LISTEN UP LATEST
POSTER
BOOTS
LISTEN UP LATEST
POSTER
BOOTS
LISTEN UP LATEST
POSTER
BOOTS
LISTEN UP LATEST
POSTER
Boots
TALENT & RESOURCING SOLUTIONS
BOOTS
LISTEN UP LATEST
MANAGER
SCORE CARD
BOOTS
LISTEN UP LATEST
STORE
SCORE CARD
MOST OF
OUR SURVEY
RESULTS
UP LATEST
KING THE
ST OF
R SURVEY
SULTS
Boots
TALENT & RESOURCING SOLUTIONS
BOOTS
LISTEN UP LATEST
ADSHELL
BOOTS
LISTEN UP LATEST
T SHIRT
LISTEN UP.
LISTEN LARGE.
LISTEN LIVE.
LISTEN UP
LATEST
We’re listening to your views, in every way we can.
www.listenuplatest.co.uk
OTS
TEN UP LATEST
ACEBOOK
BOOTS
LISTEN UP LATEST
APP
LISTEN UP
LATEST
QUESTION 1
HOW
ARE YOU
FEELING?
GREAT
GOOD
Let’s Feel Good
BOOTS
LISTEN UP LATEST
APP
LISTEN UP
LATEST
QUESTION 1
HOW
ARE YOU
FEELING?
GREAT
GOOD
Let’s Feel Good
Boots
TALENT & RESOURCING SOLUTIONS
HOW CAN WE MAKE THINGS
CLEARER FOR YOU?
Some colleagues have told us they’re still
uncertain about our future plans. So this
month we’re asking you to tell us what you
want to know more about and how you’d
like to be kept up to date.
LATEST
Listen
Up
LARGE
Listen
Up
LIVE
Listen
Up
The poll is open until Sunday 30th August
and we want to hear from every one of you.
If you’re signed up look out for your invitation.
If you haven’t signed up it only takes a minute -
just go to www.listenuplatest.co.uk
LATEST
Listen
Up
LARGE
Listen
Up
LIVE
Listen
Up
OUR best ever
CHRISTMAS? WHAT DO YOU THINK?
The Christmas Listen Up Latest poll runs from Monday 26th October
until Sunday 1st November and all Boots UK and ROI colleagues are invited
to take part. If you’ve signed up look out for your invitiation. If you haven’t
signed up, it only takes a minute – just go to www.listenuplatest.com
LATEST
Listen
Up
LARGE
Listen
Up
LIVE
Listen
Up
The Christmas Listen Up Latest
poll runs from Monday 26th
October until Sunday 1st
November and all Boots UK
and ROI colleagues are invited
to take part. If you’ve signed up
look out for your invitiation.
If you haven’t signed up, it only
takes a minute – just go to
www.listenuplatest.com
OUR
best ever
CHRISTMAS?
WHAT DO YOU THINK?
LATEST
Listen
Up
LARGE
Listen
Up
LIVE
Listen
Up
This Christmas we want
to create many reasons for
more customers, to come
into Boots more often.
So, now that Christmas
is in-store and on-line we’d
love you to tell us what’s
making a real difference and
where we might do better.
The Christmas Listen Up
Latest poll runs from
Monday 26th October until
Sunday 1st November and all
Boots UK and ROI colleagues
are invited to take part. If you’ve
signed up look out for your
invitiation. If you haven’t signed up,
it only takes a minute – just go to
www.listenuplatest.com
If you’ve any questions about
Listen Up Latest, email us at
colleague.engagement@boots.co.uk
OUR
best ever
CHRISTMAS?
WHAT DO YOU THINK?
Boots
TALENT & RESOURCING SOLUTIONS
LATEST
Listen
Up
LARGE
Listen
Up
LIVE
Listen
Up
How would
you create a
better local
community
and an even better Boots?
We want to be at the heart
of our local communities.
Because making a positive
impact on the people who live
around our stores, pharmacies
and support locations helps
make us an even better Boots.
We’d love you to tell us what
we could do – and what
you’d like to do.
Our ‘local communities’
Listen Up Latest poll runs from
Monday 30th November until
Sunday 6th December and all
Boots UK and ROI colleagues
are invited to take part. If you’ve
signed up look out for your invitiation.
If you haven’t signed up, it only
takes a minute – just go to
www.listenuplatest.com
If you’ve any questions about Listen Up Latest,
email us at colleague.engagement@boots.co.uk
pharmacy beauty
LATEST
Listen
Up
LARGE
Listen
Up
LIVE
Listen
Up
You’ve been telling us via Listen Up Latest how important performance leadership
is to you. In particular, how important it is that we feel valued, informed and
involved and recognised.
So, in the last poll we explored communication and your feedback directly shaped
the set up conversations for the start of the new year. For example, the usual big
leadership conference was replaced with a senior leadership team meeting and
more intimate area manager events so that your leaders were better equipped to
brief you on plans for the year ahead.
For this poll we’d like to dig a little deeper into the topic of recognition, exploring
what would make you feel even more recognised for doing a job well or for going
above and beyond.
The poll is open from Monday 28th September until Sunday 4th October
and all Boots UK and ROI colleagues are invited to take part. If you’ve signed up
look out for your invitation. If you haven’t signed up it only takes a minute – just
go to www.listenuplatest.com
If you’ve any questions about Listen Up Latest, email us at colleague.engagement@boots.co.uk
EVEN BETTER
RECOGNITION.
Great
Achievement
Amazing
Work...
Outstanding!
Thanks for
going above
and beyond!
Well
Done!
LATEST
Listen
Up
LARGE
Listen
Up
LIVE
Listen
Up
EVEN BETTER
RECOGNITION.
The poll is open from Monday
28th September until Sunday 4th
October and all Boots UK and ROI
colleagues are invited to take part. If you’ve
signed up look out for your invitation. If you
haven’t signed up it only takes a minute –
just go to www.listenuplatest.com
Well
Done!
Thanks for
going above
and beyond! LATEST
Listen
Up
LARGE
Listen
Up
LIVE
Listen
Up
pharmacy beauty
How would you create a better local
community and an even better Boots?
Our ‘local communities’ Listen Up Latest poll
runs from Monday 30th November until
Sunday 6th December and all Boots UK and
ROI colleagues are invited to take part. If you’ve
signed up look out for your invitiation. If you
haven’t signed up, it only takes a minute – just
go to www.listenuplatest.com
© COPYRIGHT 2015 - 52N RESOURCING SOLUTIONS LTD / RESOURCE CENTRAL SOLUTIONS LTD.
ResourceCentral

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Resource Central - Creative Casestudies

  • 1. TALENT & RESOURCING SOLUTIONS RESOURCE CENTRAL CREATIVE CASE STUDY
  • 3. FIRSTSOURCE TALENT & RESOURCING SOLUTIONS You only have one chance to make a first impression. And Firstsource continues to delight and deliver around the world. We’re a global leader in business process outsourcing solutions, helping companies in the healthcare and financial industries streamline their services and reduce their costs - through innovative customer relationship services and strategic business processes. Ultimately, it’s all about the people who choose to impress with us. Career-minded, customer- focused people who demand great training, prospects, environment and work/ life balance. If that’s you, sign up to our Louisville life today. • first impressions ------ DISCOVER MORE HOME ABOUT US WORKING HERE THE ROLES LIVING IN LOUISVILLE APPLY ------- First established in 2001, we have grown. And kept on growing. Today, our clients include 29 Forbes Global 2000 Companies (and 15 Fortune 500 companies). Look closer and the percentages get even more impressive. Our community includes 8 of the Top 10 general purpose credit card issuers in the US, the leading issuer of prepaid debit cards in the US, 5 of the Top 10 health insurance/managed care companies in the US – and more than 700 US hospitals and healthcare facilities. First we became established. Now, we are exceptional. Client profiles below: first established ------ Forbes Global 2000 Companies Fortune 500 Companies Credit Card 8 of the top 10 general purpose credit card issuers in the US 29 15 8 45 21 6 At Firstsource, we have built a global business on people who can inspire and delight our customers. We believe in treating our customers and colleagues as partners in our success – so you’ll enjoy the most comfortable and stimulating working environment in our brand-new Louisville center. And because this is a major new facility – and the start of a new journey – you’ll be able to influence our growth and help shape our vision. We’re always looking for talented people who can add value to our clients’ businesses - contributing to their success as well as ours. We offer an environment where employees can fulfill their true potential. And we’re a business built on principles: • We hold to the highest standards of integrity and honesty in the workplace and in our client relationships. • Our focus on our people creates a people-centric, high performance culture based on respect, support and advancement. • Our emphasis on teamwork creates collaboration, innovation and growth. • We’re focused on improvement through creativity - to constantly better our service, products and processes. • We consistently strive to set the highest standards of excellence in all things we do. • We offer excellent rewards and a comprehensive range of benefits. And you can see the opportunities for yourself - visit our Job Listings to find out what openings are currently available and to apply online. about us ------ HOME ABOUT US WORKING HERE THE ROLES LIVING IN LOUISVILLE APPLY
  • 5. BANKRATE Jobvite TALENT & RESOURCING SOLUTIONS Inspire. Innovate. Inform. Helping people make the best financial and family care decisions in life is no small challenge. And we should know. As the market-leading aggregator of financial rate information, we help millions of people make the ‘right’ choice, from purchasing their first home, to selecting a new car or getting their first credit card. Our business includes Bankrate. com, Caring.com, InsuranceQuotes. com and CreditCards.com - and our philosophy is quite simple: we focus on things that matter most to employees, giving you an environment where you can create and influence, develop and deliver. • Do you want to create unparalleled rate data and financial content? • Do you have the ambition and expertise to make a real difference? • Do you expect to be valued for who you are and what you achieve? • Are you a team player, talented enough to drive results on the biggest personal finance platforms? If the answer is ‘yes’, come inspire and innovate. SIGN UP FOR OUR JOB ALERT. Bankrate Job Alerts Helping people make the best financial and family care decisions in life is no small challenge. And we should know. As the market-leading aggregator of financial rate information, we help millions of people make the ‘right’ choice, from their first home, to selecting a new car or getting their first credit card. Our business includes Bankrate.com, Caring.com, InsuranceQuotes. com and CreditCards.com - and our philosophy is quite simple: we focus on things that matter most to employees, giving you an environment where you can create and influence, develop and deliver. • Do you want to create unparalleled rate data and financial content? • Do you have the ambition and expertise to make a real difference? • Do you expect to be valued for who you are and what you achieve? • Are you a team player, talented enough to drive results on the biggest personal finance platforms? If the answer is ‘yes’, come inspire and innovate. SIGN UP FOR OUR JOB ALERT. Inspire. Innovate. Inform.
  • 6. ACCENT CARE Jobvite TALENT & RESOURCING SOLUTIONS Home Care • Hospice • Personal Care Home Care & HospiceHome Care • Hospice • Personal Care Introducing the AccentCare® EMPLOYEE REFERRAL PROGRAM WHO CAN MAKE A REFERRAL? • Any employee not involved in the hiring process for the referred candidate. * WHAT TYPES OF JOBS ARE ELIGIBLE FOR? $1000 BONUS ELIGIBILITY: • Executive Director, Nurse Practitioner • Clinical Supervisor • Registered Nurse (RN) • Physical Therapist (PT) • Occupational Therapist (OT) • Speech Language Pathologist (SLP) • Speech Therapist (ST) $500 BONUS ELIGIBILITY: • Licensed Vocational Nurse (LVN) • Licensed Practical Nurse (LPN) • Physical Therapy Assistant (PTA) • Certified Occupational Therapy Assistant (COTA) • Account Executive &&& REFER A FRIEND &&EARN MONEY We are firm believers that our people are the key to our success. At AccentCareTM , we have found that employee referrals are an effective way for recruiting top-notch talent. If you refer a person who is hired full-time, and remains in the job for at least 180 days, you may receive a reward up to $1,000, less applicable taxes. For more information about the AccentCare Employee Referral Bonus Program, please visit www.supportcenter.accentcare.com. Dates and details are subject to change. AccentCare is an Equal Opportunity Employer. * Manages, Supervisors, Directors, and Human Resources staff members are not eligible for the Employee Referral Bonus Program. Home Care • Hospice • Personal Care Introducing the AccentCare® EMPLOYEE REFERRAL PROGRAM We are firm believers that our people are the key to our success. At AccentCare, we have found that employee referrals are an effective way to recruit top-notch talent like yourself. If you refer a person who is hired for a full-time position and remains in the job for at least 180 days, you are eligible to receive a reward of up to $1,000, less applicable taxes! & REFER A FRIEND EARN REWARDS
  • 8. Laird TALENT & RESOURCING SOLUTIONS TOGETHER WE ARE LAIRD V1 FULL PAGE PRESS ADVERT LAIRD V1 HALF PAGE PRESS ADVERT PAGE To find out more about these leading rolesin our Liberec Center of Excellence, please attach and send your Resume to: xxx@xxxxx.com which one is you? HEAD OF PRODUCTION CENTER SERVICE TECHNICIAN QUALITY ENGINEER QUALITY TECHNICIAN HEAD OF PRODUCTION CENTER • QUALITY ENGINEER QUALITY TECHNICIAN • SERVICE TECHNICIAN Together we’ll Connect which one is you? HEAD OF PRODUCTION CENTER • QUALITY ENGINEER • QUALITY TECHNICIAN • SERVICE TECHNICIAN www.ConnectWithLaird.com
  • 9. Laird TALENT & RESOURCING SOLUTIONS WHICH ONE IS YOU LAIRD V2 FULL PAGE PRESS ADVERT LAIRD V2 HALF PAGE PRESS ADVERT PAGE TOGETHER, WE’RE SMARTER. I ENJOY THE TEAM I ENJOY THE TRAINING COULD YOU LEAD THE LAIRD ELECTRONIC ENGINEERING TEAM? Production Manager, Quality Engineer, Quality Technician, Service Technician Electronic/Electro-mechanical Component, Sub-Assembly, Product Manufacturing. To find out more about these leading roles in our Liberec Center of Excellence, please attach and send your Resume to: xxx@xxxxx.com I ENJOY THE JOB TOGETHER, WE’RE SMARTER. Head of Production Center • Quality Engineer • Quality Technician • Service Technician
  • 10. Laird TALENT & RESOURCING SOLUTIONS CONNECT LAIRD V3 FULL PAGE PRESS ADVERT LAIRD V3 HALF PAGE PRESS ADVERT LET’S CONNECT. To find out more about these leading roles in our Liberec Center of Excellence, please attach and send your Resume to: Smart Technology Delivered. full name_ email_ telephone_ upload file_ PRODUCTION MANAGER, QUALITY ENGINEER, QUALITY TECHNICIAN, SERVICE TECHNICIAN Electronic/Electro-mechanical Component, Sub-Assembly, Product Manufacturing. COULD YOU LEAD THE LIBEREC ELECTRONIC ENGINEERING TEAM? HEAD OF PRODUCTION CENTER • QUALITY ENGINEER • QUALITY TECHNICIAN • SERVICE TECHNICIAN BEFORE YOU CAN CONNECT THE WORLD YOU PROBABLY HAVE TO CHANGE YOUR JOB. Smart Technology Delivered. Smart Technology Delivered. Smart Technology Delivered. COULD YOU LEAD THE LIBEREC ELECTRONIC ENGINEERING TEAM? HEAD OF PRODUCTION CENTER • QUALITY ENGINEER • QUALITY TECHNICIAN • SERVICE TECHNICIAN BEFORE YOU CAN CONNECT THE WORLD YOU PROBABLY HAVE TO CHANGE YOUR JOB. Smart Technology Delivered. Smart Technology Delivered. Smart Technology Delivered. COULD YOU LEAD THE LIBEREC ELECTRONIC ENGINEERING TEAM? HEAD OF PRODUCTION CENTER • QUALITY ENGINEER • QUALITY TECHNICIAN • SERVICE TECHNICIAN BEFORE YOU CAN CONNECT THE WORLD YOU PROBABLY HAVE TO CHANGE YOUR JOB. Smart Technology Delivered. Smart Technology Delivered. Smart Technology Delivered.
  • 12. RAC TALENT & RESOURCING SOLUTIONS DIRECT SALES The RAC Business Partnership. Run your own Direct Sales Business in partnership with the RAC. Full Training & Support. Over 50% of our Partners earn over 50k. BecomingaDirectSalesPartnerwiththeRACisa seriousbusinessopportunity. It’s your chance to take control of your own business: enjoying the full training, ongoing support and unlimited earnings potential offered by one of the most trusted Superbrands in the world. Selling our breakdown cover and insurance products directly to members of the public at shopping malls and other prime venues is not for ‘just anyone’. And the number of territories we offer are only open to a chosen few - so a site investment of up to £793 per month will be invoiced in arrears to you. But if you have the business mind, communication skills - and sheer commitment to maximise your own potential - this is a business partnership like no other. For the full story and a confidential discussion call the Business Partnership hotline 0333 2022991 or visit our website www.racpartnerprogramme.co.uk Give us your Energy and Commitment and we’ll give you the Business. Run your own Direct Sales Business in partnership with the RAC. Full Training & Support. Over 50% of our Partners earn over 50k. BecomingaDirectSalesPartnerwiththeRACisa seriousbusinessopportunity. It’s your chance to take control of your own business: enjoying the full training, ongoing support and unlimited earnings potential offered by one of the most trusted Superbrands in the world. Selling our breakdown cover and insurance products directly to members of the public at shopping malls and other prime venues is not for ‘just anyone’. And the number of territories we offer are only open to a chosen few - so a site investment of up to £793 per month will be invoiced in arrears to you. But if you have the business mind, communication skills - and sheer commitment to maximise your own potential - this is a business partnership like no other. For the full story and a confidential discussion call the Business Partnership hotline 0333 2022991 or visit our website www.directsalesracpartner.co.uk High-earning? High-performing? Come and say ‘Hi’. Run your own Direct Sales Business in partnership with the RAC. Full Training & Support. Over 50% of our Partners earn over 50k. BecomingaDirectSalesPartnerwiththeRACisa seriousbusinessopportunity. It’s your chance to take control of your own business: enjoying the full training, ongoing support and unlimited earnings potential offered by one of the most trusted Superbrands in the world. Selling our breakdown cover and insurance products directly to members of the public at shopping malls and other prime venues is not for ‘just anyone’. And the number of territories we offer are only open to a chosen few - so a site investment of up to £793 per month will be invoiced in arrears to you. But if you have the business mind, communication skills - and sheer commitment to maximise your own potential - this is a business partnership like no other. For the full story and a confidential discussion call the Business Partnership hotline 0333 2022991 or visit our website www.directsalesracpartner.co.uk Becoming a Direct Sales Partner with the RAC is a serious business opportunity. It’s your chance to take control of your own business: enjoying the full training, ongoing support and unlimited earnings potential offered by one of the world’s most trusted superbrands. Selling our breakdown cover and insurance products at supermarkets and other prime venues is not for ‘just anyone’. But if you have the business mind, communication skills and sheer commitment to maximise your own potential, this is a business partnership like no other. Run your own Direct Sales Business in partnership with the RAC Full Training & Ongoing Support Over 50% of our Partners earn £50k+ Becoming a Direct Sales Partner with the RAC is a serious business opportunity. Join the Direct Sales Team today Make the most of this opportunity – and your drive, determination and people skills. Use the contact form and email us with a brief summary of your work experience and why you feel you are right for this role - or call us for a confidential discussion. full name_ email_ postcode_ telephone_ summary_ SUBMIT Call 0333 2022991 TOP Direct Sales Your Own Business. Over 50% of our agents earn over £50k.Remember where you saw it first: Run your own Direct Sales Business in partnership with the RAC. Full Training & Support. The RAC Business Partnership - here’s your roadmap to your own business. Run your own Direct Sales Business in partnership with the RAC. Full Training & Support. Over 50% of our agents earn over £50k. If you can manage your own business, you can join our team. Full Training & Support. Over 50% of our agents earn over £50k.
  • 13. RAC TALENT & RESOURCING SOLUTIONS DIRECT SALES The RAC has been ‘The Motorist’s Champion’ since 1897. We’re one of the most trusted brands in Britain – and our future is as impressive as our past, through our constant stream of innovations and new products. We’re here for all things to do with Motoring and the Motorist. That commitment and investment has made us financially strong and a market-leading performer with over 8 million customers: RAC patrols fix 4 out of 5 vehicles at the roadside on average in just 30 minutes We’re the UK’s most experienced breakdown provider We repair on average 1 vehicle every 19 seconds We offer an ever-growing range of insurance and roadside cover – anticipating the needs of the modern-day motorist We have an enviable net promoter score and 92% of our members would recommend RAC rescue to their friends and family A b o u t R A C History & Brand Becoming a Direct Sales Partner with the RAC is a serious business opportunity. It’s your chance to take control of your own business: enjoying the full training, ongoing support and unlimited earnings potential offered by one of the world’s most trusted brands. Selling our breakdown cover and insurance products at supermarkets and other prime venues is not for ‘just anyone’. But if you have the business mind, communication skills and sheer commitment to maximise your own potential, this is a business partnership like no other. So imagine the potential of building your own business under the umbrella of the RAC – your perfect business partner. Just think what you can achieve with the full training and marketing support of a pioneering market- leader, enjoying 80% commission, working flexible hours that suit you – and wearing the newly designed uniform of one of Britain’s most famous heritage organisations. It’s not a role for ‘just anyone’, as we are only looking for the best. It takes stamina and the character to stop and talk with customers from all communities. People from all walks of life have made a real success of this opportunity, with full training and support, over 50% of our partners earn £50k+ and the best earning over £100k. If you’re driven to succeed, find out more. W e l c o m e Run your own business in partnership with the RAC. Kevan Currier Direct Sales Agent - Birmingham n n n n Home About RAC Facts & figures Direct Sales Agent RAC sales training How to apply Direct Sales Recruitment Hotline: 0333 2022991 Direct Sales “I’m running my own business with the strength of the RAC brand.” Motorists. We salute you. F a c t s & f i g u r e s Nationwide success story *Before discontinued and exceptional items for the RAC Group. **Industry-wide customer satisfaction measure. ***Number of approximate members per employee at 31 December 2013. £486Million Revenue* £145Million before Tax* 88.4%Net Promoter Score** 1,750 Members per employee*** Financial highlights Revenue for the years ended 2009-2013 (£million) 404 417 433 457 486 ? 2009 2010 2011 2012 2013 2014 58 79 95 129 145 ? EBITDA before exceptionals for the years ended 2009-2013 (£million) 2009 2010 2011 2012 2013 2014 8.2 Million Customers (Nationwide) 1,500 Patrol Force Staff 3,600 Employees (across 3 UK sites) 2.5 Million Rescue Recovery The annual RAC report on motoring This year’s RAC Report on Motoring explores British motorists’ relationship with their car and with motoring in general. It examines motorists’ behaviours, attitudes and beliefs to paint the most detailed and accurate picture yet of what makes drivers in Motoring Britain today tick. http://www.rac.co.uk/advice/reports-on- motoring/ Company information About Us Careers Contact us Legal Information Affiliates Press Centre Complaints Products & Services Breakdown Cover Insurance Business Services Route Planner RAC Shop My RAC RAC Member Benefits Sign up for our newsletter Be the first to know about new RAC products and special offers. Enter your email Follow RAC: Sales enquiries: 0844 891 3111 (Charges will apply) Build your own business The Business Partnership Home About RAC Facts & figures Direct Sales Agent RAC sales training How to apply Direct Sales Recruitment Hotline: 0333 2022991 Direct Sales
  • 15. Boots TALENT & RESOURCING SOLUTIONS BOOTS LISTEN UP LATEST POSTER BOOTS LISTEN UP LATEST POSTER BOOTS LISTEN UP LATEST POSTER BOOTS LISTEN UP LATEST POSTER BOOTS LISTEN UP LATEST POSTER
  • 16. Boots TALENT & RESOURCING SOLUTIONS BOOTS LISTEN UP LATEST MANAGER SCORE CARD BOOTS LISTEN UP LATEST STORE SCORE CARD MOST OF OUR SURVEY RESULTS UP LATEST KING THE ST OF R SURVEY SULTS
  • 17. Boots TALENT & RESOURCING SOLUTIONS BOOTS LISTEN UP LATEST ADSHELL BOOTS LISTEN UP LATEST T SHIRT LISTEN UP. LISTEN LARGE. LISTEN LIVE. LISTEN UP LATEST We’re listening to your views, in every way we can. www.listenuplatest.co.uk OTS TEN UP LATEST ACEBOOK BOOTS LISTEN UP LATEST APP LISTEN UP LATEST QUESTION 1 HOW ARE YOU FEELING? GREAT GOOD Let’s Feel Good BOOTS LISTEN UP LATEST APP LISTEN UP LATEST QUESTION 1 HOW ARE YOU FEELING? GREAT GOOD Let’s Feel Good
  • 18. Boots TALENT & RESOURCING SOLUTIONS HOW CAN WE MAKE THINGS CLEARER FOR YOU? Some colleagues have told us they’re still uncertain about our future plans. So this month we’re asking you to tell us what you want to know more about and how you’d like to be kept up to date. LATEST Listen Up LARGE Listen Up LIVE Listen Up The poll is open until Sunday 30th August and we want to hear from every one of you. If you’re signed up look out for your invitation. If you haven’t signed up it only takes a minute - just go to www.listenuplatest.co.uk LATEST Listen Up LARGE Listen Up LIVE Listen Up OUR best ever CHRISTMAS? WHAT DO YOU THINK? The Christmas Listen Up Latest poll runs from Monday 26th October until Sunday 1st November and all Boots UK and ROI colleagues are invited to take part. If you’ve signed up look out for your invitiation. If you haven’t signed up, it only takes a minute – just go to www.listenuplatest.com LATEST Listen Up LARGE Listen Up LIVE Listen Up The Christmas Listen Up Latest poll runs from Monday 26th October until Sunday 1st November and all Boots UK and ROI colleagues are invited to take part. If you’ve signed up look out for your invitiation. If you haven’t signed up, it only takes a minute – just go to www.listenuplatest.com OUR best ever CHRISTMAS? WHAT DO YOU THINK? LATEST Listen Up LARGE Listen Up LIVE Listen Up This Christmas we want to create many reasons for more customers, to come into Boots more often. So, now that Christmas is in-store and on-line we’d love you to tell us what’s making a real difference and where we might do better. The Christmas Listen Up Latest poll runs from Monday 26th October until Sunday 1st November and all Boots UK and ROI colleagues are invited to take part. If you’ve signed up look out for your invitiation. If you haven’t signed up, it only takes a minute – just go to www.listenuplatest.com If you’ve any questions about Listen Up Latest, email us at colleague.engagement@boots.co.uk OUR best ever CHRISTMAS? WHAT DO YOU THINK?
  • 19. Boots TALENT & RESOURCING SOLUTIONS LATEST Listen Up LARGE Listen Up LIVE Listen Up How would you create a better local community and an even better Boots? We want to be at the heart of our local communities. Because making a positive impact on the people who live around our stores, pharmacies and support locations helps make us an even better Boots. We’d love you to tell us what we could do – and what you’d like to do. Our ‘local communities’ Listen Up Latest poll runs from Monday 30th November until Sunday 6th December and all Boots UK and ROI colleagues are invited to take part. If you’ve signed up look out for your invitiation. If you haven’t signed up, it only takes a minute – just go to www.listenuplatest.com If you’ve any questions about Listen Up Latest, email us at colleague.engagement@boots.co.uk pharmacy beauty LATEST Listen Up LARGE Listen Up LIVE Listen Up You’ve been telling us via Listen Up Latest how important performance leadership is to you. In particular, how important it is that we feel valued, informed and involved and recognised. So, in the last poll we explored communication and your feedback directly shaped the set up conversations for the start of the new year. For example, the usual big leadership conference was replaced with a senior leadership team meeting and more intimate area manager events so that your leaders were better equipped to brief you on plans for the year ahead. For this poll we’d like to dig a little deeper into the topic of recognition, exploring what would make you feel even more recognised for doing a job well or for going above and beyond. The poll is open from Monday 28th September until Sunday 4th October and all Boots UK and ROI colleagues are invited to take part. If you’ve signed up look out for your invitation. If you haven’t signed up it only takes a minute – just go to www.listenuplatest.com If you’ve any questions about Listen Up Latest, email us at colleague.engagement@boots.co.uk EVEN BETTER RECOGNITION. Great Achievement Amazing Work... Outstanding! Thanks for going above and beyond! Well Done! LATEST Listen Up LARGE Listen Up LIVE Listen Up EVEN BETTER RECOGNITION. The poll is open from Monday 28th September until Sunday 4th October and all Boots UK and ROI colleagues are invited to take part. If you’ve signed up look out for your invitation. If you haven’t signed up it only takes a minute – just go to www.listenuplatest.com Well Done! Thanks for going above and beyond! LATEST Listen Up LARGE Listen Up LIVE Listen Up pharmacy beauty How would you create a better local community and an even better Boots? Our ‘local communities’ Listen Up Latest poll runs from Monday 30th November until Sunday 6th December and all Boots UK and ROI colleagues are invited to take part. If you’ve signed up look out for your invitiation. If you haven’t signed up, it only takes a minute – just go to www.listenuplatest.com
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