Global Number

1. BRINGING PEOPLE CLOSER
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2. Key Benefits
• Communication Without Borders
- The revolutionary telecommunications solutions provided by In-Voice
lets you stay conveniently connected anytime and anywhere
• Cost Saving
- Save up to 80% on your telecommunication expenses
- Stay connected for FREE for OnNet calls within the In-Voice network
• Flexibility, Mobility, Convenience
- Use your landline, mobile, personal computer, In-Voice exclusive hardware
and software, and even payphones… anytime and anywhere
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3. • You are in Control
– Manage your account, track your usage, never miss any new
opportunities through your personal Account Manager portal
Manage your account:
• Update Info
• Speed Dial Setup
• Call History
• Credit Transfer
• Credit Reloads
• Credit Reload & Adjustment History
• IR Alias
Check out In-Voice info:
• Call Rates
• In-Voice User Guides
• The latest news/promos/new
products/new features
…and many more!
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4. • Continuous Upgrade and Support
– Backed up by the In-Voice telecommunications
service provider in the UK
– Technical team always available
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5. Advanced Services
• In-Voice Callback
- Allows you to make phone calls cheaply and easily
- It is flexible and mobile, it works on your landline, mobile, and/or
personal computer
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6. 3 Ways to Connect
• Trigger Callback
- For phones that can dial internationally
1. A Callback is triggered
Origin
2. In-Voice calls back
Designated
Callback number
3. In-Voice connects the callback
number to the destination number
Destination
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7. • SMS Callback
– Allows you to temporarily change your Callback number
thereby allowing you to save on International Roaming charges
– When you are not able to make international calls, but can send
international SMS, you can opt for this service
SMS CallBack Procedure
Create an SMS: Account+PIN+Callback+Destination
e.g. 1234567+1234+85212345678+13101234567
Send the SMS to any of the following numbers:
+447 80000 3242
+6391 QUEST SMS (78378 767)
Within a few seconds your phone will ring
and will be connected to your destination number
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8. • Web Callback
- For those who have Internet access
• How to use:
- Log in to your account at www.in-voice.com
- Pick up the inbound call (not charged by most carriers)
- You will then be connected to the destination number
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9. • Local Access*
– Allows you to dial a specific phone number
from any phone – even a pay phone!
– 4 Easy Steps:
• Dial your Local Access number
• Enter your In-Voice number
• Enter your PIN number
• Dial your destination number
– Use this service if you have no access to
international calls/international sms
*In locations where local access number is available
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10. • In-Voice Softphone
– A technologically advanced virtual phone application that utilises the
worldwide technology of VoIP and turns your computer into a fully
functional phone
– Make and receive calls from
any landline or mobile
number at Internet call rates
– Call anyone who
also has an In-Voice
Softphone number
for FREE
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11. You just need:
• PC or a notebook
• Internet connection
• Headset, microphone & speaker
• Download the Softphone application
from your account
• Install
...and it’s ready to use
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12. • In-Voice Pro
- Allows all the In-Voice
services to be available on
any Nokia Eseries mobile
phone – version S60 or higher
- You have access to the
services easily and readily,
available anytime
- No need to memorise
telephone, account and PIN
numbers
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13. • In-Voice Pro Services
– Callback services (Trigger Callback, SMS Callback, Web Callback)
– Local Access
– VoIP services (for your mobile phone)
– FREE OnNet calls within In-Voice network
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14. Devices
• In-Voice Powered Nokia E52
• Super slim and lightweight
• Stylish
• Smartphone capabilities
• 3.2 megapixel autofocus camera with a built-in flash
• Bluetooth 2.0 EDR, A2DP
• Add-on solutions enable integration into enterprise
private branch exchange (PBX) infrastructure
• Digital Home support
• Includes In-Voice services via In-Voice Pro

15. • Shark Phone
• Traditional and Internet telephony
in a cordless phone
• No computer needed
• Simply connect your landline and your Internet source
into the base, and you’re ready to go!
Shark Phone
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16. • Pirelli RED Router
– Allows you to make In-Voice Internet calls without
even having to turn on your computer
– Plug in your Internet source and regular phone
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17. In-Voice Packages
• Meets any and all of your communication
requirements
• Bundled with services and gadgets, you
can choose the package that suits you
Standard Package inclusion*:
• In-Voice account
• Callback features
• In-Voice Softphone
• Your personal UK number
• Local Access and other telecom services
• Free call credits
• Free OnNet calls
• 6/12 months free subscription fee*
*Package inclusion and period of free subscription fee varies for each package
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18. 24/7 Support Availability
HELP is at your finger tips!
With In-Voice, we bring you solutions.
Create an SMS with the following format:
HELP[SPACE]In-Voice Acct No[SPACE]Reported Issue
(For example: HELP 3001234 need help with Softphone)
Send it to +639178378767 or +447 8000 3242
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19. 24/7 Support Availability
How can you contact us?
Your concerns and opinions are very
important to us.
• Web form: via www.in-voice.com
• Technical Support Centre: support@in-voice.com
Or contact us through the following toll-free numbers:
In-Voice Customer Support
Toll-Free Numbers
Hong Kong : 800 933 691
India : 000 800 600 1144
Indonesia : 001 803 601923
Malaysia : 1 800 880 983
Philippines : 1 800 160 10053
Sweden : 0207 95050
Taiwan : 00 801 601347
Thailand : 1800 060 102
USA : 866 578 6077
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