2. Workshop Aims
• To explore the benefits and challenges of using new
technology for ROEYP grant holders
• To clarify which technologies are effective with
different audiences
• To ascertain further support requirements (if any) for
ROEYP grant holders in relation to new technology
3. Workshop Agenda
• Clarification and definitions of terms
• Social media walkabout
• Using social media with different audiences
Young people – Youthlife
Adults - NIACRO
• VOYPIC – Library in the Sky
• What works for young people regarding new
technology – Engage ‘N’ You
• Evaluation
4. Definitions – new techologies
• Websites
• Social Media – Twitter, Facebook
• Mobile Telephone Technology - Texting,
Bluetooth
• Social media is a term for the tools and
platforms people use to publish, converse and
share content online. The tools include blogs,
wikis, podcasts, and sites to share photos and
bookmarks.”
http://www.visibletechnologies.com/resources/so
cial-media-glossary/
10. Facts and figures
• 95% of children in the UK have internet access
at home
• 2 in 5 twelve to fifteen year olds have
smartphones
• 50% of teens use smartphones for social
networking
11. Identifying risk
What are the issues facing young people on
social
networking sites?
•Generic:
•Lack of boundaries
•Lack of control
•Reduction in inhibitions
•Trickery
•Peer pressure
•Vulnerability; young people don't understand how personal
information can be used against them
•Easier for offenders to make direct contact with children
•Differing levels of moral, sexual and physical development are not
accounted for when interacting in this environment
12.
13.
14. • Specific:
• Bullying (e.g. happy slapping, etc.)
• Racial abuse
• Viruses and malware (e.g. downloading Trojans)
• Underage distribution offences (underage sex and
images - young users may be distributing indecent
images of themselves to an older audience with deviant
interests)
• Money scams
• I.D theft (through impostors, hackers etc.)
• Harassment
• Gaming addiction
• Compromises traditional literacy in young people (e.g.
the use of SNS may have a negative impact on
children's spelling)
• Access to inappropriate or illegal content
• Grooming (easier access to children)
• Sexual abuse
15. What are the biggest safeguarding concerns for adults regarding
children's use of social networks?
•Hacking leading to grooming
•Teaching children to keep safe and be proactive
•Impersonation making grooming easier
19. Using Social Media
Mairaid McMahon
Public Affairs and Communications Manager
NIACRO
20. NIACRO – Who We Are
Northern Ireland Association for the Care
and Resettlement of Offenders
Voluntary organisation
Mission: to reduce crime and its impact
on people and communities
21. NIACRO – What We Do
Children and young people
Adults in the community
People in prison and their families
Influencing others
Applying resources effectively
22. NIACRO – Who We Work With
Local Communities
Prisons
Government bodies
Employers
European partners
31. Using Social Media
Risks
• Managing your message
• Engaging with clients
• Relevance and timeliness
• Responding to criticism
• Staff personal use
32. Using Social Media
Opportunities
• Engage a wider audience
• Quick and easy
• Manage your message
• Garner support for a cause
• Demonstrate your interest/support for others
33. NIACRO – Contact Us
Mairaid McMahon
Public Affairs and Communications Manager
Tel: 028 9032 0157 ext. 294
Email: mairaid@niacro.co.uk
Web: www.niacro.co.uk
Twitter: @niacro_
Facebook: Mairaid at Niacro
37. Voice of Young People in Care
(VOYPIC)
An independent Northern Ireland charity
that seeks to empower and enable
children and young people with an
experience of care to participate fully in
the decisions affecting their lives.
50. Next steps
Today and beyond
Register to become a user of Library in the
Sky
Consider becoming a content supplier
Have a look at our other resources
Spread the word
Today is about sharing ways to measure the impact of your project that is funded by the ROEYP Programme – so it is about how does your project make a difference (you will all have agreed specific outcomes with the Big Lottery about this)? how will you know it is making a difference? what kinds of information do you need to collect to help you prove/measure it is making a difference? who should you collect that information from? when should you collect it? how might you collect it? You might collect different kinds of information from different people in different ways and at different times. Today is not about financial monitoring – that is the Big Lottery’s concern! Today’s focus is purely on sharing ideas on measuring difference. It won’t be a full course on monitoring and evaluation but hopefully it will be the start of an honest conversation about it.
I work for an organisation called NIACRO, which stands for the Northern Ireland Association for the Care and Resettlement of Offenders. NIACRO is a voluntary organisation working across Northern Ireland for over 40 years. Our mission is to reduce crime and its impact on people and communities, and we deliver a range of services in order to achieve this.
The work we do involves working with: Children and young people Because we believe children and young people can be diverted from the criminal justice system through support designed to meet their needs and the needs of their families Adults in the community Because we believe that helping people who have offended to make positive choices contributes to reducing offending People in prison and their families Because we believe that they have the right to maintain and sustain relationships both in prison and in the community. We work to influence others, because we believe the knowledge and experience we gain from our practice and our service users, members, staff and volunteers, give us the obligation, authority and the responsibility to seek to influence policy makers, service providers and the wider public. We also work to ensure that our resources are applied effectively, to bring maximum benefit to our service users and have a significant impact on crime reduction.
We work across Northern Ireland in delivering our services: Local communities – through projects such as APAC to reduce anti-social or offending behaviour; Prisons – we run the visitors centres in Magilligan and Hydebank Wood, as well as providing services for people in all prisons to aid effective resettlement on release; Government bodies – including politicians and civil servants in the Department of Justice, Health, Social Services and Public Safety, the Probation Board, Youth Justice Agency and many others; Employers – providing advice and training on the management of conviction related information, and seeking opportunities for employment or placement for our service users; and European partners – working through a range of European networks to share best practice and influence policy internationally.
Managing your message Engaging with clients Relevance and timeliness Responding to criticism Staff personal use
Main focus of today’s short presentation is VOYPIC’s virtual library, Library in the Sky. It will also touch very briefly on the work of VOYPIC and our other information resources. For more information, visit our website at www.voypic.org
We aim to improve the life chances of care experienced children and young people by listening and learning from what they tell us about their experience to facilitate positive change in legislation, policy and practice. We work in partnership with children, young people, staff, managers, agencies and government.
Advocacy – helps children and young people find out about their rights and participate in decision-making processes. Mentoring – matches volunteer mentors with young people aged 12-18 who are or are at risk of suspension or exclusion from school. Participation – provides a range of programmes and activities in which children and young people can learn new skills, meet new friends and have fun e.g. Copping On Policy and research – provides opportunities for care experienced children and young people to inform and shape policy and practice which impacts on their lives. We use group work, individual support and online resources to ascertain the views and perceptions of life in care and the transition to independence and adulthood. Young people are also supported to represent themselves and their peers in key forums and events. We use all this information gathered from children and young people and share this with key decision makers who plan and deliver services for looked after children at a local and regional level. 4 offices across NI – area offices in Belfast, Ballymena, Lurgan and Londonderry. Visit our website at www.voypic.org for more information.
VOYPIC has developed a portfolio of information resources, both electronic and print, available to researchers, practitioners, students, decision makers, carers and young people. Portfolio includes: a virtual library, a print library – collection of over 1000 documents accessible via an online public access catalogue, an extensive range of publications and resources, a website, a Facebook page and a Twitter feed. These resources serve the care sector by providing our staff, practitioners, students, researchers, carers with access to invaluable information which will inform practice, build knowledge and support information/research needs.
What is Library in the Sky? Library in the Sky is VOYPIC’s virtual library. What is a virtual library? Also known as a digital or electronic library, a virtual library is a technological way of bringing together large quantities of electronic documents in a managed system. Library in the Sky is:- a unique collection of e-documents (>700) relating to the care experience – practice documents, guidance, research, statistics, briefing papers relating to looked after children and care leavers. [28 organisations have supplied their content for publishing on LITS – give examples including NCB] [253 registered users] an invaluable resource for social care practitioners, students, researchers, academics, decision makers, carers These resources serve the care sector by providing with access to invaluable information which will inform practice, build knowledge and support information/research needs.
Need for the resource? VOYPIC’s experience in relation to looked-after children and care leavers is that there are a multitude of agencies working with these individuals each producing excellent quality information . However this information is not housed in one central location and therefore access is not universal. In order to utilise information to its full, VOYPIC recognised the need to create a centralised resource providing interested parties with 24 hour access to quality information. As a result, a virtual library, Library in the Sky, has been developed and will be the first ever central online repository of information relating to looked-after children and care leavers in Northern Ireland.
Guiding principle was KISS. Searching LITS is simple. Just type key words into the Search bar. An advanced search is available for the user to tailor the search to his/her particular needs. The search is very intuitive. The system will first search for the key words in the title, then in the description and finally in the whole document. Key words will be highlighted. System will search for the key words associated with the search phrase and it will display the most popular words used in previous searches. Frequently Asked Questions Gives you more information about the resource – what it is, who it’s aimed at, how your organisation can submit content. Suggest a document We don’t know everything that’s out there. We want users to identify gaps and suggest documents. Give us your feedback This is a very new resource, the only virtual library of documents relating to the care experience in NI, so it’s important to ask and capture users views with the aim of making the resource more user friendly. Update your details This functionality allows you to change your username and/or password.
What are the benefits of a virtual library? provides multiple concurrent users with 24 hour, remote access to large quantities of electronic documents. can be accessed anywhere in the world do not require a physical space documents are available on the user’s desktop Who will use Library in the Sky? Library in the Sky is an online reference tool for anyone working with or interested in care experienced children and young people. It will be an invaluable resource for government, social workers, researchers and social care professionals to inform good practice . It will provide a conduit to advocate on behalf of care experienced children and young people . It will also provide a considerable body of evidence based practice, which will inform the training and development of practice in a range of professions.
Researched area of virtual libraries :- read about them talked to organisations which had developed them Developed a wish list of what I’d like our library to look like having looked at lots of others & I worked with the web developer on the design and functionality of the site. The guiding principle when developing this resource was KISS. Investigated the area of copyright and protection in the online environment : - Sought advice from the Copyright Licensing Agency and the Intellectual Property Office Employed a solicitor to draw up a website content licence (more on this later) Approached key organisations inviting them to supply content Agreed with the organisation the level of access they wanted to provide to users – abstracts or full text If full text, got the organisation to complete a WCL. If abstracts, got a confirmation email from the organisation. Uploaded and published content Launched the resource Professor Geraldine MacDonald from the Institute of Child Care Research officially launched the resource on 22 February 2012. Promotional work Posts on websites Articles in e-bulletins Html newsletters to content providers and registered users Continuing to source content and new content providers
The technical stuff A secure, content managed website at www.libraryinthesky.org Library in the Sky has been built using the Joomla Content management system, running on an Apache websever with Php 5. The system features a registration system with field validation, captcha and password encryption to ensure user confidentially. The library has been built using the DocMan component and features a secure anti-leech system to protect files from unwanted access The library also features user groups to ensure users access the relevant files and the ability to search inside documents to help users quickly access the files they require.
Protection in the online environment Scenario 1: Posting full text documents on Library in the Sky – the need for a website content licence During the development of Library in the Sky, VOYPIC sought legal advice in relation to copyright in the online environment. In order to use (upload and publish to a broader audience) any copyright-protected material, you need to obtain the copyright owner’s permission. You can do this by:- asking to purchase the actual copyright in the work negotiate a licence to cover the use you intend to make of the work [ Terms and Conditions of use: Also very important that you write clear terms and conditions re the use of copyrighted and other material on the website] A solicitor developed a website content licence. This licence allows VOYPIC to use any copyright-protected materials supplied by an external source. By signing the licence, an external source is allowing VOYPIC to provide access to their materials via Library in the Sky. VOYPIC cannot post content from an external source until a completed copy of the website content licence is received. Scenario 2: Posting an abstract with a link to the full text document which is hosted on elsewhere Your organisation may not wish to provide users of Library in the Sky with access to full text documents. An alternative is to provide VOYPIC with an abstract which includes a link to the full text document or, where there is a charge for access, to the publisher’s website. A signed copy of the website content licence is not required in this case but a confirmation email required. Scenario 3: Posting a link to your organisation’s website If the terms and conditions of your organisation’s website allow external websites to link to yours, you do not need to do anything. If the terms and conditions of your organisation’s website does not allow external websites to link to yours, you will need to complete our Website Linking Agreement.
Competing time – very time intensive Getting organisations to sign up and supply content Understanding the copyright issues Working with the web developer Getting staff to use the resource
Promotion Promotion Promotion! Moved from a developmental phase into a promotional phase. Focus for 2012/13 is raising the awareness of this resource and hence maximising its usage. During 2012/13 I’ll be implementing the promotional plan which will involve:- bringing the resource out and demonstrating it to interested parties using social media producing html newsletters for registered users posts on relevant websites Seeking out other content providers Expanding our collection Improving the user experience Personalising the interaction with the resource – identifying key areas of interest and feeding these with relevant updates.
Registration It’s easy – 3 simple steps: Fill in the online registration form Confirm your email Log on using your own personally chosen username and password Start searching Should my organisation consider submitting content for posting on Library in the Sky? Does your organisation produce publications relating to looked-after children and/or care leavers? Would your organisation like the opportunity to promote these publications to a specialised audience? If the answer is yes, please contact Claire Killen on 028 9024 4888 or email [email_address] to discuss the next steps. What content can VOYPIC post on Library in the Sky? We can post content that:- relates to looked after children and/or care leavers and is publicly available and satisfies the copyright conditions outlined in the website content licence
Guiding principle when developing this resource was KISS. So there are 3 simple steps to accessing it – register, log on and search. Step 1 – Register to use the resource by typing in www.libraryinthesky.org, clicking the link Register here on the home page and completing the registration form.
Step 2: Log in using the username and password you provided.
Step 3: Start searching You can conduct a quick and dirty search by entering one or more words in the Search bar or You can conduct a more refined search using the Advanced Search function. Searches are very intuitive. System will search for key words associated with the search phrase and it will display the most popular words used in previous searches. Phrases should be entered using double quotation marks. Search results will have the word or phrase searched for highlighted.
Advanced searches will produce more specific results as they narrow your search. Refine your search by using one or more of the filters provided - by date, by category and by type of document. Searches are very intuitive. System will search for key words associated with the search phrase and it will display the most popular words used in previous searches. Phrases should be entered using double quotation marks. Search results will have the word or phrase searched for highlighted. Search results will present the closest match to your search as the first result.
Reference library in our Belfast office over 1000 hard copy documents relating to the care experience searchable electronic catalogue (OPAC) periodicals, articles and article references media clippings VOYPIC publications expert advice on information sources disabled access Library is open daily 10.00 – 12.30 but you need to make an appointment. See classification for subjects covered See periodicals listing See Library Service leaflet
Online public access catalogue (OPAC) which you search from the comfort of your desktop. See How to use our library catalogue
Refer to our Publications & Resources catalogue
Resources Statistics Library in the Sky Our library Views E-consultations Blogs Support us
