I was once contacted by a major telecommunications company to assist in a study of its software quality assurance methods and measures. The company was perplexed over the confusing trends of error data for a sequence of releases of the same product and wanted an outsider to take a look. 1- Discuss the outcomes and results of the study. >>Provide your opinion regarding the checklist contents. 2- Does it cover all the aspects in Software quality assurance? 3- How could you improve if you are ask to run a similaur study on another system?. 4- What is your own opinion regarding the study, in general? Solution Answer 1. Discuss the outcomes and results of the study The outcomes of the research paper suggest the following points to be considered while conducting the SQA 1. It is necessary to include all the attributes of a good software in Quality metrics 2. It is required to conduct the quality review after every phase of the project. 3. It is also required to follow the model for conductuing the quality test for the software Answer 2. Does it cover all the aspects in Software quality assurance No it does\'nt include all the aspects os the software quality assurance Answer 3. How could you improve if you are ask to run a similaur study on another system The improvements can be done by inclduing the following points: By dosing the statitical control By including the Total Quality Management By following the standards of the software quality assurance and by building the own metric Answer 4. What is your own opinion regarding the study, in general The sudy is fesiable as it omit important aspects to be considered .