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First Impressions Training (FIT) Professional Business Etiquette workshop 2011

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Pattie McNiel, MS
Pattie McNiel, MS

Professional Business Etiquette builds business and careers. Business people know the importance of proper etiquette.

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Pattie McNiel presents Professional Business Etiquette College of Veterinary Medicine Michigan State University April 8, 2011 Copyright © Pattie McNiel First Impressions Training (FIT)
First Impressions Training Phone: (517) 918-9318 E-mail: [email_address] ,[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Definition ,[object Object],[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Etiquette Changes as Society Changes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
First Impressions: When you walk into a room, walk with purpose. ,[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Is this professional dress? Copyright © Pattie McNiel First Impressions Training (FIT)
In Fact, ,[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Introductions: ,[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Tricks for memorizing names at the office ,[object Object],[object Object],[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Business Introductions: ,[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Example: ,[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
The Business Card ,[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Breaking Into A Crowd ,[object Object],[object Object],[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Make a Connection: ,[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Proper Topics of Conversation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Networking ,[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Alcohol Consumption ,[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
HORS D’OEUVRES ,[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Passed: Butler Style ,[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Here’s How To Do It Copyright © Pattie McNiel First Impressions Training (FIT)
Follow the lead of the Host ,[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Copyright © Pattie McNiel First Impressions Training (FIT) Pattie McNiel 93 Agate Way Williamston, MI 48895 P: (517) 918-9318 Email: [email_address] Website: www.firstimpressionstraining.com
Type of Service ,[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Bread Service: ,[object Object],[object Object],[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Water Service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Silverware-Proper Use of Utensils: ,[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Continental Dining Vs. American Dining ,[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Keep pace with everyone at the table. Resting or Finished Eating? ,[object Object],[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Wine Service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
International Business Etiquette ,[object Object],[object Object],[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
The Basics of Good Guesting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Cell Phones, Pagers & Beepers ,[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
CUSTOMER SERVICE TIPS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Top 10 Pet Peeves ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Etiquette tip of the day: ,[object Object],[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Questions ,[object Object],[object Object],[object Object],[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)
Etiquette Odds and Ends ,[object Object],Copyright © Pattie McNiel First Impressions Training (FIT)

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First Impressions Training (FIT) Professional Business Etiquette workshop 2011

  • 1. Pattie McNiel presents Professional Business Etiquette College of Veterinary Medicine Michigan State University April 8, 2011 Copyright © Pattie McNiel First Impressions Training (FIT)
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  • 6. Is this professional dress? Copyright © Pattie McNiel First Impressions Training (FIT)
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  • 20. Here’s How To Do It Copyright © Pattie McNiel First Impressions Training (FIT)
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  • 22. Copyright © Pattie McNiel First Impressions Training (FIT) Pattie McNiel 93 Agate Way Williamston, MI 48895 P: (517) 918-9318 Email: [email_address] Website: www.firstimpressionstraining.com
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