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Franchise Sales Best Practices
Do’s, Don’ts & More
Presented by Paul Segreto CFE, President & CEO, Franchise Foundry
May 6, 2013
Here’s What We’ll Cover Today
- Earning the right to close more franchise sales to qualified candidates
by utilizing a proven four-step approach - Share, Interact, Engage, Call-
to-Action.
- Dealing with today's sophisticated and technologically advanced
candidates - utilizing technology is not only essential, but paramount to
achieving a competitive advantage.
- Understanding the necessity of a seamless transition from the virtual
world to ground zero of the franchise sale - consistent messaging is
key!
- Wandering aimlessly through the disclosure danger zone - turning
potential hot-spots into sales hot-buttons.
- Reducing time-gaps to increased franchise sales - knowing what to
do, and when.
- Mining for qualified franchise sales leads from current sales pipeline -
truly a gold mine to future franchise sales.
Earning the Right to Close
• Share
• Interact
• Engage
• Call-for-Action
Today’s Franchise Candidates
• More educated
• More sophisticated
• More technologically advanced
Today’s Franchise Candidates
• More educated
• More sophisticated
• More technologically advanced
• More cautious
• More diligent
• More anxious
Today’s Franchise Candidates
• More educated
• More sophisticated
• More technologically advanced
• More cautious
• More diligent
• More anxious
…than ever before!
Today’s Franchise Candidates
• Expect and command brands to utilize
technology
– Advertise
– Promote
– Communicate
Virtual World to Real World
• Virtual World
– Social Media
– Portals
– Online Press
– Search
• Real World
– Telephone
– Email
– In-person
Virtual World to Real World
• From Candidate to Franchisee
– Share
– Interact
– Engage
– Call-to-Action
…Consistent Messaging is Key!
Virtual World to Real World
• Virtual World
– Social Media
– Portals
– Online Press
– Search
• Real World
– Telephone
– Email
– In-person
Disclosure Danger Zone
• Turning hot-spots to hot buttons!
– Know the Franchise Disclosure Document (FDD)
• Use it as a sales tool
– Understand Financial Performance Representation
• FPR / Item 19
Knowing what to do… and when!
• Reducing time gaps
• Assigning homework
• Giving control of the
process
• Closing the sale
Mining for Gold
• Qualified candidates right under your nose
– Ideal candidate profile
– Ideal forum to…
• Share
• Interact
• Engage
• Call-for-Action
…Earn the Right!
Earn the Right… And Make it Happen!
• Share
• Interact
• Engage
• Call-for-Action
Earn the Right… And Make it Happen!
• Share
• Interact
• Engage
• Call-for-Action
Thank You!
(832) 534-8498
psegreto@FranchiseFoundry.com
and on Twitter... @PaulSegreto

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Franchise Sales Best Practices - Do's, Don'ts & More!

  • 1. Franchise Sales Best Practices Do’s, Don’ts & More Presented by Paul Segreto CFE, President & CEO, Franchise Foundry May 6, 2013
  • 2. Here’s What We’ll Cover Today - Earning the right to close more franchise sales to qualified candidates by utilizing a proven four-step approach - Share, Interact, Engage, Call- to-Action. - Dealing with today's sophisticated and technologically advanced candidates - utilizing technology is not only essential, but paramount to achieving a competitive advantage. - Understanding the necessity of a seamless transition from the virtual world to ground zero of the franchise sale - consistent messaging is key! - Wandering aimlessly through the disclosure danger zone - turning potential hot-spots into sales hot-buttons. - Reducing time-gaps to increased franchise sales - knowing what to do, and when. - Mining for qualified franchise sales leads from current sales pipeline - truly a gold mine to future franchise sales.
  • 3. Earning the Right to Close • Share • Interact • Engage • Call-for-Action
  • 4. Today’s Franchise Candidates • More educated • More sophisticated • More technologically advanced
  • 5. Today’s Franchise Candidates • More educated • More sophisticated • More technologically advanced • More cautious • More diligent • More anxious
  • 6. Today’s Franchise Candidates • More educated • More sophisticated • More technologically advanced • More cautious • More diligent • More anxious …than ever before!
  • 7. Today’s Franchise Candidates • Expect and command brands to utilize technology – Advertise – Promote – Communicate
  • 8. Virtual World to Real World • Virtual World – Social Media – Portals – Online Press – Search • Real World – Telephone – Email – In-person
  • 9. Virtual World to Real World • From Candidate to Franchisee – Share – Interact – Engage – Call-to-Action …Consistent Messaging is Key!
  • 10. Virtual World to Real World • Virtual World – Social Media – Portals – Online Press – Search • Real World – Telephone – Email – In-person
  • 11. Disclosure Danger Zone • Turning hot-spots to hot buttons! – Know the Franchise Disclosure Document (FDD) • Use it as a sales tool – Understand Financial Performance Representation • FPR / Item 19
  • 12. Knowing what to do… and when! • Reducing time gaps • Assigning homework • Giving control of the process • Closing the sale
  • 13. Mining for Gold • Qualified candidates right under your nose – Ideal candidate profile – Ideal forum to… • Share • Interact • Engage • Call-for-Action …Earn the Right!
  • 14. Earn the Right… And Make it Happen! • Share • Interact • Engage • Call-for-Action
  • 15. Earn the Right… And Make it Happen! • Share • Interact • Engage • Call-for-Action