Evangelizing and Designing Voice User Interface: Adopting VUI in a GUI world

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Apple’s Siri and Google Now have ignited consumers’ interest in VUI by delivering valuable and delightful customer experiences. Innovative companies can leverage VUI solutions to create a competitive advantage. But how do you drive the adoption of VUI in an organization with a long GUI-only history? We'll share the frameworks we used to evangelize VUI to help you start your own grassroots VUI movement.

Tecnología Educación

EVANGELIZING & DESIGNING VOICE USER INTERFACE
STEPHEN GAY
2014
ADOPTING VUI
IN A GUI WORLD
APRIL 2, 2014

@stephengay2014
EVOLUTION
Command Line
Interface
(CLI)
Graphical User
Interface
(GUI)
Natural User
Interface
(NUI)
Time
Interactionswithtechnology
Voice User
Interface
(VUI)

A VUI ENABLES PEOPLE TO USE
THEIR VOICES AND INNATE
LANGUAGE SKILLS TO INTERACT
WITH TECHNOLOGY.
DEFINE

@stephengay2014
TYPES OF INTERACTIONIntegrationComplexity
Customer Benefit

@stephengay2014
THE SECRETARY
Recognize what is being said and record it

@stephengay2014
THE BOUNCER
Recognize who is speaking

@stephengay2014
THE GOPHER
Execute simple orders

@stephengay2014
THE PERSONAL ASSISTANT
Intelligently respond to natural language input

@stephengay2014
OPPORTUNTIES
HumanizeHands Free Extra Hand Shortcuts

@stephengay2014
BE MULTI-MODAL
VUI + GUI

@stephengay2014
PRINCIPLES
IT’S DIFFERENT
DESIGNING FOR SPEECH

@STEPHENGAY
DOWNLOAD THE PPT AND MATERIAL
@stephengay2014

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