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Custom Kred for Brands
Influencer + Advocate Identification
Social Advertising


                                                            $      5 Billion
                                                            Amount of capital projected to be spent
                                                            on social media advertising in 2012




                                                            35.2%
                                                            The Year over Year estimated Non-Display
                                                            Social Advertising Growth Rate



Source: BIA/Kelsey, U.S. Social Media Ad Spending to Reach $9.8 Billion by 2016, May 15, 2012,
http://www.biakelsey.com/Research-and-Forecasts/Forecasts/
...Non-Display Social Advertising?
Non-Display Social Advertising works to build communication channels for your brand,
specifically referenced here as Twitter Followers. Twitter s promoted products are great examples
Non-Display Social Ad buys, optimized for Mobile consumption. 




                                                          @NikeRunning Followers 2011 – 2012

 100,000


  75,000


  50,000


  25,000


         0
                 AUG
        SEP
        OCT
        NOV
        DEC
         JAN
        FEB
       MAR
         APR
        MAY
        JUN
   JUL
   AUG



Twitter recently released that 55% of their traffic is coming from Mobile Devices 
Source: Twitter internal data, Q1 2012. Active users are Twitter account holders who have logged in via any platform within the past 30 days.
Challenge & Solution

            Challenge:	

           How do Brands identify the Influencers,
                                    Advocates, and those engaging the most
                                    within their Community?

                                    With a projected 5 Billion spent on Social, Brands have
                                    and will build massive communities. Once they grow,
                                    there is trouble in identifying who they should engage to
                                    advocate on their behalf.


              Solution:	

        Custom Brand Kred Identification uses four
                                   solutions types to help identify your Brand’s
"                                  influencers and advocates on Twitter: 
"




    Brand Follower Kred
   Brand Mention Kred
         Competitive "              Competitive "
                                                       Follower Kred
             Mention Kred
Brand Champion Influencer Identification
         Solution Types:
             Brand Follower Kred
             Find the most engaged (Influence) and engaging (Outreach) followers of your brand
             over a select timeframe. "
             

             Brand Mention Kred
             Find the most engaged and engaging users around your @name, #hashtag, or
             keyword matching your brand over a select timeframe "
             

             Competitive Follower Kred
             Find the most engaged (Influence) and engaging (Outreach) followers of a
             competitive brand over a select timeframe. "
             

             Competitive Mention Kred
             Find the most engaged and engaging users around a competitor s @name,
             #hashtag, or keyword over a select timeframe.
Brand Follower Kred Identification
                                  Extracting a subset of users from an isolated interest graph point, we use
                                  the Kred framework to analyze and calculate social graph interactions
                                  between those users returning a list of Influencers and Outreach Leaders.




  Extract Follower Base
                                        Social Graph Scoring
                  List of Influencers

       Purchase Intent
                          Followers of a brand are 56% more likely to purchase from that brand. 
       Recommend or Share
                       Followers of a brand are 59% more likely to recommend that brand. 
       Visit a Site
                             Followers of a brand are 62% more likely to visit their website. 


Source: Compete, 6/13/11, Four Things You Might Not Know About Twitter, 
http://blog.compete.com/2011/06/13/four-things-you-might-not-know-about-twitter/
Brand Mention Kred Identification
                                 Extracting a subset of users who have mentioned a keyword, #hashtag or
                                 @name of a brand, we use the Kred framework to analyze and calculate
                                 social graph interactions between those users returning a list of Influencers
                                 and Outreach Leaders.




    Extract Brand Mentioners
                                  Social Graph Scoring
                                 List of Influencers

       Purchase Intent
                         53% of people on Twitter recommend companies and/or products in their
                                                Tweets, with 48% of them delivering on their intention to buy the product 

       Customer Advocacy
                      Social media users who receive great service or interaction from a brand
                                               tell an average of 42 people (compared to just 9 for non-social users)


Sources: The Future of a Social Customer, Gloopal, May 2012 ; Global Customer Service Barometer on Customer Service (commissioned by
American Express) referenced by MediaBistro: http://www.mediabistro.com/alltwitter/social-media-consumer-service_b22105
Competitive Follower Kred Identification
                                   Extracting a subset of users from an isolated interest graph point, we use
                                   the Kred framework to analyze and calculate social graph interactions
                                   between those users returning a list of Influencers and Outreach Leaders.




       Extract Competitive "                                      Social Graph Scoring
                 List of Influencers
         Follower Base

        Purchase Intent
                          Followers of a brand are 56% more likely to purchase from that brand. 
        Recommend or Share
                       Followers of a brand are 59% more likely to recommend that brand. 
        Visit a Site
                             Followers of a brand are 62% more likely to visit their website. 

Source: Compete, 6/13/11, Four Things You Might Not Know About Twitter, 
http://blog.compete.com/2011/06/13/four-things-you-might-not-know-about-twitter/
Competitive Mention Kred Identification
                                 Extracting a subset of users from an isolated interest graph point, we use
                                 the Kred framework to analyze and calculate social graph interactions
                                 between those users returning a list of Influencers and Outreach Leaders.




      Extract Competitive                                      Social Graph Scoring
                                 List of Influencers
      Brand Mentioners
       Purchase Intent
                         53% of people on Twitter recommend companies and/or products in their
                                                Tweets, with 48% of them delivering on their intention to buy the product 

       Customer Advocacy
                      Social media users who receive great service or interaction from a brand
                                               tell an average of 42 people (compared to just 9 for non-social users)


Sources: The Future of a Social Customer, Gloopal, May 2012 ; Global Customer Service Barometer on Customer Service (commissioned by
American Express) referenced by MediaBistro: http://www.mediabistro.com/alltwitter/social-media-consumer-service_b22105
Contact Information


            Travis Wallis
            Director, Data & API
            travis@kred.com
            @traviswallis

                                  Match an entire database
                                  of emails to @names? 
                                  You can do that?


            10-50% Match Rate 
   Yes. Email me.

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PeopleBrowsr Custom Brand Champions

  • 1. Custom Kred for Brands Influencer + Advocate Identification
  • 2. Social Advertising $ 5 Billion Amount of capital projected to be spent on social media advertising in 2012 35.2% The Year over Year estimated Non-Display Social Advertising Growth Rate Source: BIA/Kelsey, U.S. Social Media Ad Spending to Reach $9.8 Billion by 2016, May 15, 2012, http://www.biakelsey.com/Research-and-Forecasts/Forecasts/
  • 3. ...Non-Display Social Advertising? Non-Display Social Advertising works to build communication channels for your brand, specifically referenced here as Twitter Followers. Twitter s promoted products are great examples Non-Display Social Ad buys, optimized for Mobile consumption. @NikeRunning Followers 2011 – 2012 100,000 75,000 50,000 25,000 0 AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG Twitter recently released that 55% of their traffic is coming from Mobile Devices Source: Twitter internal data, Q1 2012. Active users are Twitter account holders who have logged in via any platform within the past 30 days.
  • 4. Challenge & Solution Challenge: How do Brands identify the Influencers, Advocates, and those engaging the most within their Community? With a projected 5 Billion spent on Social, Brands have and will build massive communities. Once they grow, there is trouble in identifying who they should engage to advocate on their behalf. Solution: Custom Brand Kred Identification uses four solutions types to help identify your Brand’s " influencers and advocates on Twitter: " Brand Follower Kred Brand Mention Kred Competitive " Competitive " Follower Kred Mention Kred
  • 5. Brand Champion Influencer Identification Solution Types: Brand Follower Kred Find the most engaged (Influence) and engaging (Outreach) followers of your brand over a select timeframe. " Brand Mention Kred Find the most engaged and engaging users around your @name, #hashtag, or keyword matching your brand over a select timeframe " Competitive Follower Kred Find the most engaged (Influence) and engaging (Outreach) followers of a competitive brand over a select timeframe. " Competitive Mention Kred Find the most engaged and engaging users around a competitor s @name, #hashtag, or keyword over a select timeframe.
  • 6. Brand Follower Kred Identification Extracting a subset of users from an isolated interest graph point, we use the Kred framework to analyze and calculate social graph interactions between those users returning a list of Influencers and Outreach Leaders. Extract Follower Base Social Graph Scoring List of Influencers Purchase Intent Followers of a brand are 56% more likely to purchase from that brand. Recommend or Share Followers of a brand are 59% more likely to recommend that brand. Visit a Site Followers of a brand are 62% more likely to visit their website. Source: Compete, 6/13/11, Four Things You Might Not Know About Twitter, http://blog.compete.com/2011/06/13/four-things-you-might-not-know-about-twitter/
  • 7. Brand Mention Kred Identification Extracting a subset of users who have mentioned a keyword, #hashtag or @name of a brand, we use the Kred framework to analyze and calculate social graph interactions between those users returning a list of Influencers and Outreach Leaders. Extract Brand Mentioners Social Graph Scoring List of Influencers Purchase Intent 53% of people on Twitter recommend companies and/or products in their Tweets, with 48% of them delivering on their intention to buy the product Customer Advocacy Social media users who receive great service or interaction from a brand tell an average of 42 people (compared to just 9 for non-social users) Sources: The Future of a Social Customer, Gloopal, May 2012 ; Global Customer Service Barometer on Customer Service (commissioned by American Express) referenced by MediaBistro: http://www.mediabistro.com/alltwitter/social-media-consumer-service_b22105
  • 8. Competitive Follower Kred Identification Extracting a subset of users from an isolated interest graph point, we use the Kred framework to analyze and calculate social graph interactions between those users returning a list of Influencers and Outreach Leaders. Extract Competitive " Social Graph Scoring List of Influencers Follower Base Purchase Intent Followers of a brand are 56% more likely to purchase from that brand. Recommend or Share Followers of a brand are 59% more likely to recommend that brand. Visit a Site Followers of a brand are 62% more likely to visit their website. Source: Compete, 6/13/11, Four Things You Might Not Know About Twitter, http://blog.compete.com/2011/06/13/four-things-you-might-not-know-about-twitter/
  • 9. Competitive Mention Kred Identification Extracting a subset of users from an isolated interest graph point, we use the Kred framework to analyze and calculate social graph interactions between those users returning a list of Influencers and Outreach Leaders. Extract Competitive Social Graph Scoring List of Influencers Brand Mentioners Purchase Intent 53% of people on Twitter recommend companies and/or products in their Tweets, with 48% of them delivering on their intention to buy the product Customer Advocacy Social media users who receive great service or interaction from a brand tell an average of 42 people (compared to just 9 for non-social users) Sources: The Future of a Social Customer, Gloopal, May 2012 ; Global Customer Service Barometer on Customer Service (commissioned by American Express) referenced by MediaBistro: http://www.mediabistro.com/alltwitter/social-media-consumer-service_b22105
  • 10. Contact Information Travis Wallis Director, Data & API travis@kred.com @traviswallis Match an entire database of emails to @names? You can do that? 10-50% Match Rate Yes. Email me.