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BDML Ecommerce
What is Big Data?
•
    “Big data," is a group of data technologies that
    are making the storage, manipulation and
    analysis of large volumes of data cheaper and
    faster than ever.
•
     Types of “Big data”
    –
        Transactional Data
    –
        Data from mobile app
         •   Location data , Profiles
                                        2
Big Data Challenge
•
    Managing the three “V”s of big data
    –
        Volume
    –
        Velocity
         •   The speed at which data is coming and changing
    –
        Variety
         •   Text, Audio, Video

•
    Big Data is mainly unstructured data
                                                   3
•
    Technology to store big data
The Business Needs
•
    Traditionally business wanted answers to Five
    Questions
•
    Traditional BI answers two of those questions
    –
        What Happened? – Reports and Ad-hoc Queries
    –
        Why it Happened? – Analytics, Cubes
•
    Dash Boards and Score Cards Answer the third
    –
        What is happening Now?
•                                             4
Big Data Opportunity
•
    The relational databases has limitations
    –
        Data needs to be modeled
    –
        Need to know the business needs to create good
        data models
    –
        Data needs to be structured to support queries
•
    Can we do analytics on big data and answer all
    Five business questions?

                                            5
Value Potential of Big Data




                      6
Pattern-Based Strategy Model




                      7
Patterns for Competitive
       Advantage




                    8
Examples: Zara (Retail Clothing)




                        9
Major Appliance Retailer




                    10
Enterprise Hadoop Solutions Rating Q1 2012




                               11
Big Data Opportunities
•
    McKinsey projects that in the U.S. alone, there will
    be a need by 2018 for 140,000 to 190,000 “data
    scientists”
•
    Steep technical learning curves and a lack of
    qualified technical staff create barriers to adoption




                                            12
Big Data Opportunities
•
    Need for another 1.5 million data-literate
    managers
    –
        Formal training in predictive analytics and
        statistics.
•
    The technologies in the big data area are not
    Analyst Friendly
    –
        Need Programmers with knowledge of Hadoop,
        Statistics and analytics
         •   Companies Retraining programmers and13
                                                  database
McKinsey Predicts the Magnitude
  of Big Data Potential Across
            Sectors




                       14
How Big Data is going to change BI
  and Analytics – MIT Research




                          15
Billion dollar idea




                      16
DMA Campaign Response Rates
•
                                     2010 rate of 3.72% and an
    Email to a house list averaged a 19.47% open rate, a 6.64% click-through rate,
    and a 1.73% conversion rate, with a bounce-back
    unsubscribe rate of 0.77%.

•
    Direct mail: Letter-sized envelopes had a response rate this year of 3.42% for a
    house list and 1.38% for a prospect list.

•
    Catalogs had the lowest cost per order of $47.61, just ahead of inserts at
    $47.69, email at $53.85, and postcards $75.32.

•
    Outbound telemarketing to prospects had the highest cost per order of
    $309.25, but it also had the highest response rate from prospects of 6.16%.

•
    Paid search had an average cost per click of $3.79, with a 3.81% conversion
    rate. The conversion rate (after click) of Internet display advertisements was
    slightly higher at 4.43%.



                                                                17
18
Mobile Marketing and Purchase




                     19
Improving Offer Acceptance Rate: Algorithms to
                  Personalize Offers
•
    K-Means Clustering for clustering Users
    –
        Cluster users based on brand preferences and
        demographics
    –
        Most popular Clustering Algorithm
•
    Logistic regression for finding the probability
    of accepting an offer
•
    SVD (Single Value Decomposition) to reduce
    dimensionality of data and to reduce noise
    –
        Reducing the dimensions to a few improves
        performance and reduce accuracy 20
Logistic Regression for Click
         Prediction




                       21
How Does The Model Work?




–
    Classification Algorithms learns from Examples in
    a process known as Training
–
    Need Training Data and Decide on Training
    Algorithm                        22
Choosing Products for customer and Ordering

             Customer
              Details




                                            Click Prediction
Sale Items                                  Model for Product




                         Items   Display
                        Chosen    Order




                                           23
Conclusion
•
    On the basis of our on-line surveys, face-to-
    face survey and analysis of studies done by
    others we conclude that the opportunity for a
    Marketing application based on Big data and
    Machine Learning is great. In a scale of 1-10
    we rate this opportunity at 9




                                      24

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Bdml Presentation

  • 2. What is Big Data? • “Big data," is a group of data technologies that are making the storage, manipulation and analysis of large volumes of data cheaper and faster than ever. • Types of “Big data” – Transactional Data – Data from mobile app • Location data , Profiles 2
  • 3. Big Data Challenge • Managing the three “V”s of big data – Volume – Velocity • The speed at which data is coming and changing – Variety • Text, Audio, Video • Big Data is mainly unstructured data 3 • Technology to store big data
  • 4. The Business Needs • Traditionally business wanted answers to Five Questions • Traditional BI answers two of those questions – What Happened? – Reports and Ad-hoc Queries – Why it Happened? – Analytics, Cubes • Dash Boards and Score Cards Answer the third – What is happening Now? • 4
  • 5. Big Data Opportunity • The relational databases has limitations – Data needs to be modeled – Need to know the business needs to create good data models – Data needs to be structured to support queries • Can we do analytics on big data and answer all Five business questions? 5
  • 6. Value Potential of Big Data 6
  • 11. Enterprise Hadoop Solutions Rating Q1 2012 11
  • 12. Big Data Opportunities • McKinsey projects that in the U.S. alone, there will be a need by 2018 for 140,000 to 190,000 “data scientists” • Steep technical learning curves and a lack of qualified technical staff create barriers to adoption 12
  • 13. Big Data Opportunities • Need for another 1.5 million data-literate managers – Formal training in predictive analytics and statistics. • The technologies in the big data area are not Analyst Friendly – Need Programmers with knowledge of Hadoop, Statistics and analytics • Companies Retraining programmers and13 database
  • 14. McKinsey Predicts the Magnitude of Big Data Potential Across Sectors 14
  • 15. How Big Data is going to change BI and Analytics – MIT Research 15
  • 17. DMA Campaign Response Rates • 2010 rate of 3.72% and an Email to a house list averaged a 19.47% open rate, a 6.64% click-through rate, and a 1.73% conversion rate, with a bounce-back unsubscribe rate of 0.77%. • Direct mail: Letter-sized envelopes had a response rate this year of 3.42% for a house list and 1.38% for a prospect list. • Catalogs had the lowest cost per order of $47.61, just ahead of inserts at $47.69, email at $53.85, and postcards $75.32. • Outbound telemarketing to prospects had the highest cost per order of $309.25, but it also had the highest response rate from prospects of 6.16%. • Paid search had an average cost per click of $3.79, with a 3.81% conversion rate. The conversion rate (after click) of Internet display advertisements was slightly higher at 4.43%. 17
  • 18. 18
  • 19. Mobile Marketing and Purchase 19
  • 20. Improving Offer Acceptance Rate: Algorithms to Personalize Offers • K-Means Clustering for clustering Users – Cluster users based on brand preferences and demographics – Most popular Clustering Algorithm • Logistic regression for finding the probability of accepting an offer • SVD (Single Value Decomposition) to reduce dimensionality of data and to reduce noise – Reducing the dimensions to a few improves performance and reduce accuracy 20
  • 21. Logistic Regression for Click Prediction 21
  • 22. How Does The Model Work? – Classification Algorithms learns from Examples in a process known as Training – Need Training Data and Decide on Training Algorithm 22
  • 23. Choosing Products for customer and Ordering Customer Details Click Prediction Sale Items Model for Product Items Display Chosen Order 23
  • 24. Conclusion • On the basis of our on-line surveys, face-to- face survey and analysis of studies done by others we conclude that the opportunity for a Marketing application based on Big data and Machine Learning is great. In a scale of 1-10 we rate this opportunity at 9 24