1. Project Leadership 10–11, 2009 | Washington, DC
September
Earn up to 14 PDUs
Effectively Lead Project Teams & Increase Work Productivity
You Will Learn to:
Identify Tools and Techniques to Help Your Project Teams Effectively Manage Project Change
Be Successful Understand how change impacts organizations both
Learn powerful communication techniques to increase positively and negatively and learn to implement
team productivity and effectiveness change successfully
Perfect the Art of Decision Making Understand and Utilize the Myers-Briggs Type Indicator
Understand the pros and cons of various Improve leadership and teamwork skills by utilizing
decision-making methods and identify the six ways to the Myers-Briggs Type Indicator and effective project
make a decision management techniques
www.PerformanceInstitute.org/Leadership
www.PerformanceInstitute.org/Leadership 1

2. Project Leadership
Who
Who Day One:
Should Attend:
Should Attend: Thursday, September 10, 2009
8:30
• Senior Project Managers Conference Registration & Continental Breakfast
• Senior Project Managers
• Project Managers
9:00
• Project Managers
• Program Managers Module 1: The Myers-Briggs Type Indicator Workshop Introduction
•• PMO Managers
Program Managers • Understand the origin of the MBTI and some of it’s unique characteristics as compared
to other behavioral assessment instruments
•• Project Team Leaders
PMO Managers • Discuss how attitudes about differences are impacted by personal experiences
•• Project Team Leaders
Project Portfolio
10:45
Directors Break & Refreshments
• Project Portfolio Directors
• Directors, Quality
• Assurance Personnel
Directors 11:00
•• Chief InformationPersonnel Module 2: Review of the Functions & Attitudes
Quality Assurance
Officers • Describe how your personality differences can be utilized more effectively in
the workplace
• Chief Information Officers
• Project Support Staff • Understand how to be more accommodating toward these differences
• Project Support Staff
… and anyone with an
interest in improving 12:00
Lunch Break
their leadership skills
1:00
Module 3: Shortcuts to Type: The Four Temperaments
• Describe several behavioral characteristics for each of the four Temperaments
2:00
Break & Refreshments
www.PerformanceInstitute.org/Leadership 2

3. Project Leadership
Reasons Day One, Continued:
to Attend: Thursday, September 10, 2009
1. Gain critical leadership skills
needed to increase the odds 2:15
for success Module 4 - Temperaments and Management/Leadership
• Describe several behavioral characteristics of management/leadership for each of the
2. Utilize effective key decision- four Temperaments
making techniques to
effectively make the right
choice 3:00
Module 5: Interpersonal Skills – Perception and the
3. Make use of various planning Communication Process
strategies to effectively • Understand a perception model that illustrates how people arrive at a view of reality
develop and manage • Discover how ineffective communication hinders job performance and how to
collaborative relationships effectively avoid that
vital to project success
4. Apply negotiation skills to 4:00
Day One Adjourns
achieve efficient cost and
schedule performance
5. Anticipate potential problems
and consequences involved
with managing project
change
www.PerformanceInstitute.org/Leadership 3

4. Project Leadership
Who Day Two:
Should Attend: Friday, September 11, 2009
“Great
• Senior Project Managers
8:30
Continental Breakfast
• presentation
Project Managers
9:00
• of leadership
Program Managers Module 6: Interpersonal Skills – Gateways and Barriers
• Describe assumptions that come from their culture, society, education, life experiences,
• PMO Managers
strategies and and preferences
• • Discuss specific gateways and barriers that lead to ineffective communication and how
issues.Team Leaders
Project
The to get around them
• Project Portfolio
instructor is
Directors 10:00
Break & Refreshments
• knowledgeable
Directors, Quality
Assurance Personnel
and has good 10:15
• Chief Information
Module 7: Interpersonal Skills – Active Listening
Officers
experience to • Describe and demonstrate some essential elements and skills involved in
• Project Support Staff Active Listening
draw on.” • Understand and demonstrate how attitudes and perceptions are communicated
… and anyone with an nonverbally, including through attending and encouraging behaviors
John Burleson improving
interest in
General leadership skills
their Dynamics
11:00
Module 9: Interpersonal Skills – Feedback and Coping
with Criticism
• Identify when to use one-way versus two-way communication and the differences
between effective and ineffective feedback
• Describe how self-disclosure and feedback are essential to effective communication
12:00
Lunch Break
www.PerformanceInstitute.org/Leadership 4

5. Project Leadership
Who Day Two Continued:
Should Attend: Friday, September 11, 2009
•
“This course Managers
Senior Project
1:00
Module 10: Interpersonal Skills – Assertion/Negotiation
• provided excellent
Project Managers • Describe a method for asserting their needs without giving offense or being insensitive
to the needs of others
• information
Program Managers • Identify your own communication strengths and developmental needs through practice
exercises
• PMO Managers
on project
• Project Team Leaders 2:00
leadership.” Break & Refreshments
• Project Portfolio
Directors
Sherita Mance,
2:15
National Aeronautics and Space
• Administration Quality
Directors, Module 11: Interpersonal Skills – Conflict Management
Assurance Personnel • Identify and describe six responses to conflict and the short/long-term consequences of
each response
• Chief Information • Explain how to manage conflict using a collaborative “win-win” strategy
Officers
• Project Support Staff 3:00
Module 12: Team Dynamics and Team Development
… and anyone with an
interest in improving • Describe follower behaviors, feelings/thoughts, needs, and the required leadership for
each stage of development
their leadership skills
• Understand the Situational Leadership model and its use in assessing the development
stage of subordinates and selecting the appropriate leadership style for them
3:30
Module 13: Motivation and Sustaining Commitment
• Identify warning signs of declining motivation and when it is likely to happen
• Discover what the project manager’s role is in motivating the team
4:00
Training Adjourns
www.PerformanceInstitute.org/Leadership 5

6. Project Leadership
Sponsorship In-House Training
Opportunities: One of the more popular vehicles for accessing the Institute’s educational offerings
is the delivery of on-site trainings and management facilitations. Bringing a
training or facilitation in-house gives you the opportunity to customize a program
that addresses your exact challenges and provides a more personal learning
experience, while virtually eliminating travel expenses. Whether you require training
for your department of for an organization-wide initiative, the advanced learning
As a conference and training provider,
methods employed by The Performance Institute (PI) will create an intimate training
The Performance Institute is an expert in atmosphere that maximizes knowledge transfer to enhance the talent within your
bringing together leaders to share and organization.
discuss best practices and innovations.
We connect decision-makers with
CUSTOMIZATION
respected solution providers.
We realize that not all obstacles can be overcome by applying an “off-the-
shelf solution”. While many training providers will offer you some variation of
The Institute offers four different
their standard training, PI’s subject matter experts will work with you and your
pre-designed sponsorship packages: team to examine your programs and determine your exact areas of need. The
identification of real life examples will create a learning atmosphere that resonates
• Event Co-Sponsor with participants and provides immediate return on your training investment.
• Session Sponsor Using interactive exercises that employ actual projects or scenarios from your
organization, instructors can address specific challenges and align the curriculum of
• Luncheon Sponsor
each session to your objectives. While the majority of on-site trainings are focused
• Exhibit Booth Sponsor on smaller groups, PI also has the ability to accommodate organizational-wide
training initiatives. Utilizing multiple instructors, PI has the capacity to deliver courses
to groups of up to 300 participants per day.
For more information on sponsorships
or to get started, contact Jessica
Ward at 202-739-9707 or AREAS OF EXPERTISE
Jessica.Ward@PerformanceInstitute.org On-site delivery of single courses, certification programs and entire packages of
specialized courses are available in the following areas:
• Strategic Planning • Performance-Based Contracting
• Performance Measurement • Performance Reporting
• Project Management • Program Evaluation
• Lean Six Sigma • Administrative Management
• Workforce Management • Leadership and Change
• Performance-Based Budgeting
For more information about in-house training options available to you,
please contact Jennifer Mueller at 202-739-9707 or email her at
Mueller@PerformanceInstitute.org.
www.PerformanceInstitute.org/Leadership 6

7. Project Leadership
Logistics & Registration REGISTRATION
Venue 1. ONLINE at www.PerformanceInstitute.org/Leadership
Project Leadership will be hosted at The Performance Institute’s training center 2. VIA FAX to 866-234-0680
in Arlington, VA, just one block east of the Courthouse stop on the Orange Line 3. VIA PHONE to 877-992-9521
of the D.C. Metro. A public parking garage is located inside of the building
for $10/day. Continental breakfast and refreshments will be provided for 4. VIA MAIL to The Performance Institute Corporate Headquarters
delegates on each day. 805 15th Street, NW, 3rd Floor
Washington, DC 20005
The Performance Institute Training Center
1515 North Courthouse Rd., Suite 600
 Yes! Register me for Project Leadership
Arlington, VA 22201
703-894-0481  Please call me. I am interested in a special group discount for my team
A limited number of rooms have been reserved at the Arlington Rosslyn Delegate Information
Courtyard by Marriott at the prevailing rate of $233.00 until August 10,
2009. Please call the hotel directly and reference code “Project Leadership”
when making reservations to get the discounted rate. The hotel is conveniently
Name Title
located three blocks from the Rosslyn Metro station. Please ask the hotel about
a complimentary shuttle that is also available for your convenience.
Arlington Rosslyn Courtyard by Marriott Office Organization
1533 Clarendon Blvd.
Arlington, VA 22209
Phone: 703-528-2222 / 1-800-321-2211 Address
www.courtyardarlingtonrosslyn.com
Hotel and travel costs are not included in conference tuition.
City State Zip
Tuition
The tuition rate for the two-day Project Leadership Training is: $999. Telephone Fax
For more information on group discounts for Project Leadership
please contact Melvin Hall at 202-739-9630 or email him at
Melvin.Hall@PerformanceInstitute.org.
Email
Payment Information
PDUs  Training Form/Purchase Order  Check (accepted by mail only)
PDUs: Earn up to 14 PDUs: 7 for each day of training  Credit Card
The Performance Institute has been reviewed and approved as a provider of
® project management training by the Project Management Institute.
As a PMI Registered Education Provider (R.E.P), The Performance Institute has agreed to abide by PMI Credit Card Number Billing Zip Exp. Date
established quality assurance criteria. “PMI” and the PMI logo are service and trademarks registered in
the United States and other nations; “PMP” is a certification mark registered in the United States and other
nations; “PMBOK” and “CAPM” are trademarks registered in the United States and other nations by the
Project Management Institute, Inc., which is not affiliated with The Performance Institute.
Name on Card 3-Digit Verification #
Earning PMI Credits: The Performance Institute is a Registered Education Provider of The Project
Management Institute. All of our project management trainings, conferences and webinars offer credits to
help you take the PMP Exam or stay accredited with PMI. Please make checks payable to: The Performance Institute
Priority Code: T331-WEB
Cancellation Policy experience and wish to request a credit or refund, cancel this conference, The Performance Institute accepts
Payment must be secured prior to the conference. If
please submit it in writing no later than 10 business no responsibility for covering airfare, hotel or other costs
For live events: The Performance Institute will provide a payment is not received by the conference start date,
days after the end of the training to: incurred by registrants, including delegates, sponsors
full refund less $399 administration fee for cancellations a method of payment must be presented at the time of
PI Corporate Headquarters: Quality Assurance and guests.
four weeks before the event. If cancellation occurs registration in order to guarantee your participation at
805 15th Street, NW, 3rd Floor
within two weeks prior to conference start date, no the event.
Washington, DC 20005 Discounts
refund will be issued. Registrants who fail to attend
and do not cancel prior to the event will be charged the Quality Assurance Note: As speakers are confirmed six months before • All ‘Early Bird’ Discounts must require payment at time
entire registration fee. The Performance Institute strives to provide you with the the event, some speaker changes or topic changes of registration and before the cut-off date in order to
All the cancellation requests need to be made via most productive and effective educational experience may occur in the program. The Performance Institute receive any discount. • Any discounts offered whether
Cvent or email. Your confirmation email contains possible. If after completing the course you feel there is not responsible for speaker changes, but will work by The Performance Institute (including team discounts)
links to modify or cancel registrations. Please note is some way we can improve, please write your to ensure a comparable speaker is located to partici- must also require payment at the time of registration.
that the cancellation is not final until you receive a comments on the evaluation form provided upon your pate in the program. • All discount offers cannot be combined with any other
written confirmation. arrival. Should you feel dissatisfied with your learning If for any reason The Performance Institute decides to offer. • Discounts cannot be applied retroactively
www.PerformanceInstitute.org/Leadership 7

8. About
The Performance Institute
Called “the leading think tank in performance measurement for government” on
OMB’s ExpectMore.gov, The Performance Institute has been a leader in Performance
Management training and policy since the 2000 administration transition. As
part of the Government Performance Coalition, a group of good government
organizations, the Institute worked in 2000 to deliver recommendations to the then
new administration on what would become the President’s Management Agenda.
In 2009, the Institute is leading Innovations in Government: From Transition
to Transformation, or InnoGOV.org, a collection of forums, research and
recommendations to bring insight and transformation to the federal government. The
goal of InnoGOV.org is to centralize the importance of performance, accountability
and transparency in government and to disseminate the leading best practices to
government managers.
The Performance Institute has published several research reports regarding
performance management initiatives and trains over 10,000 government managers
per year on performance-based topics. Dedicated to improving citizen services and
taxpayer transparency, the Institute uses a best-practices foundation to deliver the
most effective and tested methodologies for improving performance
805 15th Street, NW, 3rd Floor
Washington, DC 20005
www.PerformanceInstitute.org