This document is a 14-page guide about motivation created by Joel Vilsaint Belanger. It discusses the definition of motivation as the energy process used to achieve a goal. It presents Abraham Maslow's hierarchy of needs as five levels of human needs: physiological needs, security needs, love and belonging needs, esteem needs, and self-actualization needs. Examples are given for each level of needs. The guide also outlines the process of motivation and discusses how understanding a person's needs is important for motivating them and satisfying those needs.

1. PERIPHYLLA MOTIVATION NEEDS PERIPHYLLA Made by Joel Vilsaint Belanger

2. PERIPHYLLA -PAGE 1……………………………………………………………………….…INTRODUCTION -PAGE 2…………………………………………………………………………......DEFINITION -PAGE 3…………………………………………………………………………………….PROCESS -PAGE 4 ………………………………………………………………….GRAPHIC OF NEEDS -PAGE 5……………………………………………………………………QUESTIONS TO ASK -PAGE 6………………………………………………THE MASLOW’S NEEDS PYRAMID -PAGE 7…………………………………….EXAMPLES OF PHYSIOLOGICAL NEEDS -PAGE 8……………………………………………….EXAMPLES OF SECURITY NEEDS -PAGE 9………………………...EXAMPLES OF LOVE AND BELONGING NEEDS -PAGE 10……………………………………….EXAMPLES OF SELF-ESTEEM NEEDS -PAGE 11…………………………………EXEMPLE OF ACCOMPLISHMENT NEEDS -PAGE 12……………………………………………………WORDS OF JOEL BELANGER -PAGE 13…………………………………………INTRODUCTION OF NEXT MODULE -PAGE 14……………………………………………………………….MOTIVATION WORDS PERIPHYLLA

3. PERIPHYLLA PERIPHYLLA THIS GUIDE WILL HELP YOU TO DRIVE THE MOTIVATION OF YOUR EMPLOYEES AND CUSTOMERS TO THE TOP 1

4. PERIPHYLLA DEFINITION THE MOTIVATION IS THE ENERGY PROCESS MOBILISED USED TO GET A GOAL PERIPHYLLA EXAMPLE A CUSTOMER COME IN A Public Mobile store to buy a phone at 12:00 during is lunch break. How can you describe the process used to convince him to go at this store at that time. Motivation ! 2

5. PERIPHYLLA To define the process of motivation here is a small graphic PERIPHYLLA 3

6. PERIPHYLLA CUSTOMER NEEDS (PHONE) PERIPHYLLA OBJECTIVE (GETTING A PHONE) EXPERIENCE ENVIRONMENT (MEMORY) ANTICIPATING CONSEQUENCES (IT IS A GOOD COMPANY) ACTION 4 (GO)

8. What are my own needs ?

9. What are the organisation needs ?- To find the more accurate answers, you must ask your prospect (rep=customer=you) PERIPHYLLA 5

10. PERIPHYLLA In this pyramid you see the type of needs your prospect wants. A normal human-being has five different needs to fill out in his life. Needs of accomplishment PERIPHYLLA Needs of self-esteem Needs of love and belonging Needs of security Physiological needs 6 We call this graphic the pyramid commandment theory off the needs . Abraham Maslow was a psychologist in 1950 it is the first persona who define the basic needs off a regular human with this graphic

12. Breathing Needs

13. Sleeping Need

14. Etc.Everything who can help human-beings to stay alive and healthy PERIPHYLLA 7

15. PERIPHYLLA Second level is the security needs - Stability Needs - Familiar environment Needs - Need to have the possibility to anticipate events PERIPHYLLA 8

16. PERIPHYLLA Third level needs of love and belonging - Affection Needs - Affiliation Needs - Needs to be united with someone - Family Needs - Friendship Needs - Grouping Needs PERIPHYLLA 9

18. Recognition Needs

19. Needs to have faith in ourselves

20. Appreciation Needs10

21. PERIPHYLLA PERIPHYLLA Fifth level the needs of accomplishment - Needs to improve our capacity - Needs to know and achieve our potential 11

22. PERIPHYLLA To understand the needs properly and find out when and how to react on the needs, we have to understand this sentence: When a need become active, the person will try to satisfy this need and the environment will have a big role in the process. PERIPHYLLA Example: you walk in the street and you smell the good perfume of food, automatically you will be hungry. 12

23. PERIPHYLLA In the next module, wewilltake a look at the objective aspect of the motivation PERIPHYLLA 13

24. PERIPHYLLA Keepyourself, your teamand yourcustomersmotivated PERIPHYLLA In short time it will be profitable for you 14 Made by Joel Vilsaint Belanger AT PERIPHYLLA