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Learning Value Model, Value
   Chains and Evaluation


        Philip J. Power
        Chief Strategist
     Knowledge-Boost LLC
          July 2009
FUTURE STATE FINANCIAL GOALS AND VALUE



               Optimize-Business
           Effectiveness & Efficiency
                 (SENIOR EVP)

                      Unleash
                   Performance-
                  Impact Results
                     (MID VP)

                Boost Knowledge-
                    Improve
                  Performance
                 (1ST/OPS MGR)



                  Where      What
                      Learning

                  [Text]
                    Intervention
                    (INDIVIDUAL)

                  When       How




                                          LEARNING VALUE MODEL
                                            (Based on Financial Imperatives)
   CURRENT STATE FINANCIAL IMPERATIVES:
          STRATEGIZE IMBALANCES
       (PROBLEM - CAUSES - METRICS)



          © Knowledge-Boost LLC                                  Page 2
REVENUE SAMPLE FINANCE VALUE CHAIN
   SENIOR EVP                      MID VP                    1ST/OPS MGR                   INDIVIDUAL        LEARNING
                  (STRATEGIC)                                                 (TACTICAL)                   INTERVENTION


                                                                 Average
                                                                                              Average
   Contribution                                                Discountper                                   Negotiation
                                   Net Sales                                                Discountper
   ProfitMargin                                                  Deal for                                       Skills
                                                                                                Deal
                                                                  Region

     FINANCE                                                                               PERFORMANCE
                                                TIMEFRAME


                                 ASSET SAMPLE FINANCE VALUE CHAIN
   SENIOR EVP                      MID VP                    1ST/OPS MGR                   INDIVIDUAL        LEARNING
                  (STRATEGIC)                                                 (TACTICAL)                   INTERVENTION



                                   Accounts                                                                 JIT Inventory
     Current                                                     Monthly                      Weekly
                                  Receivable                                                                    Mgmt
     Assets                                                     Collections                  Collections
                                                                                                             Procedures

     FINANCE                                                                               PERFORMANCE
                                               TIMEFRAME
From: Seagraves, Theresa. Quick, Show Me Your Value. ASTD Press, 2006.




                                                    © Knowledge-Boost LLC                                           Page 3
ALIGNING VALUE: TIMEFRAME & LEVELS OF EVALUATION
   SENIOR EVP                      MID VP                    1ST/OPS MGR      INDIVIDUAL
                                                                              TODAYTO THIS   TIMEFRAME
     3-5 YEARS                    1-3 YEARS                  1 YEAR OR LESS
                                                                                QUARTER


  LEVEL 6:
                               LEVEL 4: RESULTS                 LEVEL 3:        LEVEL 1:       LEVEL
  OPTIMIZATION
                                   (GROSS)                     BEHAVIOR        REACTION
  EFFECTIVENESS
  (Targeted                      LEVEL 5: ROI                                   LEVEL 2:
  Penetration,                      (NET)                                      LEARNING
  Sustainability,
  Speed)
  EFFICIENCY
  (Benefit @ Lower
  Cost)


From: Seagraves, Theresa. Quick, Show Me Your Value. ASTD Press, 2006.




                                                  © Knowledge-Boost LLC                            Page 4

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Learning Value Model, value Chains and Evaluation

  • 1. Learning Value Model, Value Chains and Evaluation Philip J. Power Chief Strategist Knowledge-Boost LLC July 2009
  • 2. FUTURE STATE FINANCIAL GOALS AND VALUE Optimize-Business Effectiveness & Efficiency (SENIOR EVP) Unleash Performance- Impact Results (MID VP) Boost Knowledge- Improve Performance (1ST/OPS MGR) Where What Learning [Text] Intervention (INDIVIDUAL) When How LEARNING VALUE MODEL (Based on Financial Imperatives) CURRENT STATE FINANCIAL IMPERATIVES: STRATEGIZE IMBALANCES (PROBLEM - CAUSES - METRICS) © Knowledge-Boost LLC Page 2
  • 3. REVENUE SAMPLE FINANCE VALUE CHAIN SENIOR EVP MID VP 1ST/OPS MGR INDIVIDUAL LEARNING (STRATEGIC) (TACTICAL) INTERVENTION Average Average Contribution Discountper Negotiation Net Sales Discountper ProfitMargin Deal for Skills Deal Region FINANCE PERFORMANCE TIMEFRAME ASSET SAMPLE FINANCE VALUE CHAIN SENIOR EVP MID VP 1ST/OPS MGR INDIVIDUAL LEARNING (STRATEGIC) (TACTICAL) INTERVENTION Accounts JIT Inventory Current Monthly Weekly Receivable Mgmt Assets Collections Collections Procedures FINANCE PERFORMANCE TIMEFRAME From: Seagraves, Theresa. Quick, Show Me Your Value. ASTD Press, 2006. © Knowledge-Boost LLC Page 3
  • 4. ALIGNING VALUE: TIMEFRAME & LEVELS OF EVALUATION SENIOR EVP MID VP 1ST/OPS MGR INDIVIDUAL TODAYTO THIS TIMEFRAME 3-5 YEARS 1-3 YEARS 1 YEAR OR LESS QUARTER LEVEL 6: LEVEL 4: RESULTS LEVEL 3: LEVEL 1: LEVEL OPTIMIZATION (GROSS) BEHAVIOR REACTION EFFECTIVENESS (Targeted LEVEL 5: ROI LEVEL 2: Penetration, (NET) LEARNING Sustainability, Speed) EFFICIENCY (Benefit @ Lower Cost) From: Seagraves, Theresa. Quick, Show Me Your Value. ASTD Press, 2006. © Knowledge-Boost LLC Page 4