As presented at OPAL event in Vienna on Nov. 23rd 2017. Android is now including enterprise features needed by rugged devices like the ones from Zebra Technologies. In this presentation I'm explaining which are these new features and which gaps still remains with end-user requirements.

2. MIND THE GAP
Rugged Devices and Enterprise Android
PIETRO F. MAGGI
EMEA SW Consultant Sales Engineer

3. Zebra Spotlight
3
R&D Spend
10%+
of Sales
~$3.65B
Global Sales
6,500+
Employees
Worldwide
4,600+
US & Int’l
Patents Issued
and Pending

4. 45+ Years of Innovation
4
First All-touch Android
Inventory Solution.
Increases Productivity
by 14%.
First Rugged
Enterprise
Digital
Assistant
First Rugged RFID
Handheld and First
Enterprise Digital
Assistant (EDA)
First Thermal Printer
for On-demand
Barcode Labeling
Founded as Data Specialties by
Ed Kaplan and Gary Cless
First Handheld
Laser Barcode
Scanner
First Barcode
Printer
First Laser-Scannable
Two-dimensional Barcode
First Wearable
Computer
First Mobile RFID
Printing Solutions
First Smart
Environment
for Thermal
Printers
First IoT Platform for Enterprise
Applications (Zatar)
First Android-
based
Enterprise
Wearable
Computer
Only Migration Path
to Modem OS for
Legacy Windows
Applications
1969 1982 1986 1991 1997 2004 2008 2013 2015 2016

5. Enterprise Asset Intelligence™
5
RFID
Cloud-Based
Device
Management
Card Printing
Mobile
Computing
Location and
Motion Sensing
Data Capture
Barcode
Printing
INTERNET
OF THINGS
CLOUD
MOBILITY

6. MOBILE COMPUTING
Zebra Products Overview
6
Handheld
Tablets
Vehicle Mount
DATA CAPTURE
RFID
Hands-freeHandheld
PRINTERS
Industrial RFID
Card
Mobile Desktop
Print EnginesScan EnginesWearables

7. EXTENDED SUPPORT OF WINDOWS-EMBEDDED OS
ENDS IN 2020
THE END OF A LEGACY
DEMANDS CHANGE

9. 2
billionAndroid devices*
* Monthly active Android GMS devices

10. 2013 EMC PORTFOLIO
RhoMobile
Mobile
Device
Management
Document
Capture
WiFi
PTT
VoIP
Telephony
Client
SOFTWARE
Mobile Workforce
Management
Platforms Utilities
MobiControl
Application frameworks
Voice
Enabled
TE
ACCESSORIES
IHV
COMPATIBLE VALIDATED
MC55A
HC, FIPS
MC75A
HC, HF, HzL,
FIPS
MC9500
HzL, FIPS
MC65ES400ET1
Android
MC17
CUSTOMER FACING FIELD MOBILITY
MC40
Android,
HC
SB1
FIPS
MC45
FIPS
MC67
FIPS
EP10TC55
Releases
NA Q1
Android
TASK SPECIFIC
INDUSTRIAL MOBILITY
KNOWLEDGE WORKER
LINE WORKER
MC1000 MC2100 MC9XX0
HzL, FIPS, uhf
VC5000VC6000
FIPS
VC70
FIPS
vehicle
WT41N0
FIPS
RS419
RS507
HC1
wearable
VH10/VH10f WAP3 Omnii
XT15
ni, f
8585/95
8515 8525/30
MC3190
Brk, Gun, Rotate,
Uhf, FIPS

11. ZEBRA MOBILE COMPUTER PORTFOLIO
RETAIL HOSPITALITY, HEALTHCARE
FIELD MOBILITY, DSD, PARCEL POSTMC40
HC, FIPS
SB1
HC, FIPS
TC55 MC45
MC17
MC18
TC70, TC70x WLAN
TC75, TC75x WWAN MC55A
LAN ONLY, FIPS
MC67
Base, NA, Dual WAN
ET50
ET55
8”, 10”,
Win 8.1, Android
Healthcare:
TC51 WLAN
TC56 WWAN
NEXTGEN PRODUCTS
BUSINESS TOOLS PRODUCTIVITY TOOLS MANAGEMENT TOOLS DEVELOPMENT TOOLS
WorkForce Connect TekSpeech Pro SmartDex
SimulScan All Touch TE
Swipe Assist
PowerPrecision Enterprise
Keyboard DataWedge
App Gallery
StageNow
EMM Toolkit
Enterprise Home Screen
Enterprise Browser
EMDK for Android, Xamarin
Mx Mobility Extensions - Superior Security, Manageability, Data Capture, And Connectivity
Mobility DNA
MC2100
WAREHOUSE, MANUFACTURING, BACK OF STORE
VC70
FIPS
WT41N0
RS419/507
WT6000
RSX000 (4 & 5, 6)
Workabout
Pro 4
8595MC3200
Brick, Gun, Rotate,
MC31 UHF
MC9200
Hazloc, MC91 UHF
VH10
F, NB
Omnii XT15
NI, F, NB
VC80TC8000
NEXTGEN WEARABLE

12. HARNESS THE POWER OF SUPERIOR
SOFTWARE AND HARDWARE
ENGINEERED FOR ZEBRA MOBILE COMPUTERS
BUILT ON THE ANDROID™ OS
GIVES MOBILE COMPUTERS UNIQUE ENTERPRISE CAPABILITIES
EQUIPPED WITH ENTERPRISE-GRADE SECURITY
WHAT IS
ZEBRA MOBILITY DNA?
A UNIQUE ECOSYSTEM OF SOFTWARE

13. Applications
Lower risk and expense with purpose built
ready-to-use enterprise applications – all
backed by Zebra. Trust these vetted
industry-specific applications to help you
optimize productivity and operations.
Development Tools
Gain the ease of consumer smartphone
platforms, without sacrificing the critical
data functionality of enterprise solutions.
Building, promoting, and delivering
applications is the backbone of Zebra
ISV’s. Our goal is to make their job
easier and more efficient.
SimulScanAppGallery RhoMobile
All-Touch Terminal
Emulation
EMDK for Android
Mobility DNA: What’s Inside?
Utilities
Using our robust set of utilities, companies
gain simpler management, tighter security,
and enhanced product performance.
Which collectively keeps workers – and
business – moving forward.
Workforce Connect Enterprise Browser PowerPrecision Battery
Stage Now Enterprise Keyboard
Mobility Extensions (Mx) Swipe Assist
Enterprise Home Screen

14. StageNow
Grow your business
Offer Staging as a service or share StageNow with your customers
Save Money
“StageNow saved us 13.5 man-years of staging effort”
Reduce Complexity
From 50-100 detailed steps to a few simple steps!
Simplify Process
1 barcode, or 1 NFC tag. Not 20 barcodes!

15. 1 32
How it works...

16. Zebra MX:
Mobility eXtensions

17. Android for LoB Applications
The Enterprise is the Device Owner
As such, the Enterprise needs a
scalable way to manage devices to
ensure they are configured in a
manner that meets business needs
and as is less at risk from Device
User mistakes
Making Android Enterprise Ready since 2012
Source: https://developer.android.com/work/cosu.html
Android for Consumers
The User is the Device Owner
Configuration of the device is
manually done by the User, via
the in-device Settings UI.

18. MX was created to fill the Enterprise
“Manageability Gap” for Zebra Android
devices, by giving access to:
• Privileged functions that would otherwise
require an MDM Agent to be signed
• Proprietary functions that would require
an MDM Agent to be OEM specific
Evolution of Mobile Device Manageability
Zebra MX – Proprietary is better than nothing
Zebra created MX to fill the
Enterprise “Manageability Gap”
for Zebra Android devices
2010s

19. Visit android.com/enterprise
Android enterprise
Built for business. Backed by Google.
(formerly Android for Work)

20. Single-use APIs for COSU
Runtime permissions
Improved certificate support
Data usage tracking
Work security challenge
File-based encryption
Always on VPN
Temporarily suspend apps
Turn off work mode
Managed work profile for BYOD
Work managed device for corp-liable
devices
Managed Google Play for
app distribution & management
Consistent device management
APIs for EMMs
Zero-touch enrollment
Work profiles on corp-liable devices
Employee privacy disclosures
Streamlined profile setup
Lollipop Marshmallow Nougat Oreo

21. Development tools

22. Enterprise Browser – Build feature-rich web apps that integrate seamlessly into our mobile computers
DataWedge APIs – operate through Android intents--specific commands that can be used to control data capture
Xamarin EMDK – Use Xamarin to build enterprise application targeting Zebra’s Mx features through profiles and custom APIs like:
• Barcode
• Simulscan
• Serial
• Cradle
• Scan and Pair
Android EMDK – Use Android native tools to control Zebra’s Mx features through Profiles and custom APIs like:
• Barcode
• Simulscan
• Serial
• Cradle
• Scan and Pair Same features*
* SecureNFC, for TC75, is only available in Android EMDK

23. Config.xml for basic setup
Keyboard reconfiguration
Advanced debug capabilities
DOM Injection for powerful Web App modernization
Enterprise Browser: Client side customization

24. Enterprise Browser: Custom Button Bars

25. Recompiling an existing .NET Compact Framework application using Xamarin is
not an easy task:
1. There’s no WinForm library
2. There’s no ADODB library
3. The applications built 10 years ago and grown organically over time usually
doesn’t have (anymore) a MV* architecture.
4. New devices allows new use cases that require new development
ITR Mobility’s iFactr can help on the first two point providing a virtualization
framework, but there’s really no easy solutions for the other two points.
Xamarin: Reuse of code?

26. Using Xamarin has advantages especially when planning to reuse skills:
1. Team still needs to support existing .NET Compact Framework apps and
work on new Android application
2. Developers doesn’t need to learn a new environment (Android Studio) or a
new language (Java)
Future proof application
Can be a nice way to reduce the cost to bring an application to a new/different
OS in the future.
Xamarin: Reuse of skills?

27. A Xamarin app on Android is running on the Mono VM, the rest of the
OS/Frameworks are written in Java and running on a different VM with a
different Garbage Collector. Managing object across the two environment/GC is
not an easy task. Xamarin is still improving this part:
http://blog.xamarin.com/xamarin.android-garbage-collection-improvements/
Most of the Android ecosystem is linked to the Java language. Open-Source
libraries, answers on forums like Stack Overflow and third-party libraries may be
only available in Java; A Xamarin binding is not always available.
It’s all good in Xamarin land?

28. Android Security

29. Real-World Data on Vulnerabilities/Exploits
Vulnerability Initial Claim Headline Unique APKs
Peak exploitation
after public release
(per install)
Exploitation before
public release
(absolute)
Master Key
99% of devices
vulnerable
1231 < 8 in a million 0
FakeID
82% of Android users
at risk
258 <1 in a million 0
Stagefright
95% of devices
vulnerable
N/A None confirmed N/A
Source: Google Safety Net Data; Masterkey data collected from 11/15/2012 to 8/15/2013 and previously published at VirusBulletin 2013. Fake ID data collected
data collected from 11/15/2012 to 12/11/2014 and previously published at the RSA Conference 2015. Stagefright data current through May 2016.

30. Q4
2014
Q2
2015
Q4
2015
Q2
2016
Q4
2016
Google Play only
Third party app
stores
+ sideloaded
1.5%
1.0%
0.5%
0.0%
1.36%
1.03%
1.45%
1.58% 1.56%
1.01%
0.87%
0.99%
1.05%
0.05%
0.08% 0.08% 0.10% 0.12%
0.20%
0.06% 0.05%
Google Play: 99.95% devices free of potentially
harmful apps

31. Management APIs
EMM enforced policy controls
Android provides
multiple layers of security
to keep your device and
data protected
Hardware
Dedicated secure hardware
elements carry out the most
critical tasks
OS platform
Complete platform
security ensures device
and data integrity
Google Play Protect
Always-on app analysis
scanning and removal

32. Zebra’s role in Android
devices security

33. Zebra Security – 3 Key Paradigms
Build on a
solid
foundation
Android
Enterprise
Focus on
the task
EMM, Kiosk
Security Life
Cycle
Management

34. LIFEGUARD
FOR
ANDROID

35. HOW TO SECURE
ENTERPRISE PLATFORMS?
Enterprise Demand
New OS Platforms
1
Consumer Market
Adoption is required
2
Successful Consumer OS
Will Be Aggressively Attacked
3
30 Day / Quarterly Security Patch Updates

36. HOW DO I STAY SECURE MEETING MY
TOTAL COST OF OWNERSHIP GOALS?
Consumer Operating Systems
Have limited security support life
1
Security Patches 2+ Years Beyond End-of-Sale
Enterprise Customers keep
devices in services for 5yrs or more.
2

37. HOW DO I STAY SECURE
DURING OS UPDATES?
Security OS Transition Period (OTP)
Consumer Operating Systems
Have limited security support life
1
Enterprise Customers keep
devices in services for 5yrs or more.
2

38. Typical Consumer Zebra
Device Life Cycle
Device Avail for Sale No commit, <2yrs 3, 4 or 5yrs
Post End of Ship Service None
Additional
3, 4 or 5yrs
Typical Customer Device Refresh 24-29 months* 3-7yrs +
Zebra vs Consumer
Security Life
Cycle
30 Days Security Updates Some Vendors Yes1
Security Patch Level Indication Yes (M+) Yes (M+)
Update Duration from First Ship 36 months / 40 months *60 months / 84months
OS Transition Period None 12 months
Extended OS Transition Period None Available ($)
1 Security Updates released every quarter during the extended life cycle

40. …and Mind the Gap!
THANK YOU