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Meetings: making your point
Things to Consider before the
             Meeting


• Which kind of language gets your opinion
  across most effectively?
• Which kind of language will get you the best
  possible results?
Contributing Effectively
Do                        Don’t
• obey the ground rules   • monopolize the
• be positive             discussion
• separate people from    • become emotional
             problems     or too argumentative
• keep to the topic       • make personal
                          criticisms
Contributing Effectively
Do                           Don’t
• use clear simple           • digress
language                     • use long
• allow other to finish      complicated
• ask for clarification if   sentences
you don’t understand         • Interrupt too much
                             • pretend you
                             understand
Contributing Effectively
    To be able to contribute effectively you need
    to:

•   listen actively
•   observe others
•   be diplomatic
•   be positive
Contributing Effectively
  To be able to contribute effectively you need :

• useful phrases for making your point
• useful language for communicating towards a
  successful outcome
Making Your Point
•   express opinions and make suggestions
•   justify and give reasons
•   build up and argument
•   express agreement
•   express disagreement
•   balance points of view
•   explain
•   interrupt effectively
•   evade issues
Expressing Opinions
    All participants should contribute as fully as
    possible by expressing opinions and making
    suggestions.

•   I think …
•   Well, I think …
•   Well, personally …
•   As I see it, …
•   I don’ t know what you think, but I …
•   I don’ t know how you feel, but I …
Making Suggestions
  Useful language for making suggestions:

• How about …    ?
• I’ d like to suggest …
• We would …
Justifying and Giving Reasons
  Ensure you give a good reason for what you
  say.

• This is why I have suggested this …
• My reason for saying / suggesting this is …
• I believe this because …
Building up an Argument
  Useful language to support an argument:

• In addition, …
• In support of this, I’ d like to add …
Building up an Argument
    Useful language to express advantages and
    disadvantages:

•      The advantages of this would be …
•      There are some disadvantages, …
Expressing Agreement
    Expressing agreement about other people’s
    opinions helps to move the discussion
    forward.

•   Yes, and …
•   That’ s right, …
•   Absolutely, …
•   Yes, that’ s fine.
•   I agree.
Expressing Disagreement
    Negative feelings should be expressed in a
    positive way as far as possible.

•   Yes, but …
•   I’ m not convinced that …
•   That’ s not quite how I see it.
•   Wouldn’ t it be better to …
•   That’ s no quite what I think.
Balancing Points of View
  Useful language to balance points of view:

• Yes, there are good reasons for that, but
  equally …
• On the other hand this is … but on the other,
                             ,
  …
Explaining
    If you think someone has misunderstood you,
    or you wish to explain something more fully,
    you can use these phrases.

•   I mean …
•   You see …
•   I’ ll just run you through that again, …
•   What I mean is …
Interrupting Effectively
  You show respect for the other participants if
  you use one of these phrases before
  interrupting someone. This also gives a signal
  that you want to say something.

• Can I just say something?
• Sorry to interrupt, but …
• Yes, but …
Evading Issues
  It can be useful to postpone discussion on
  certain subjects until later in the meeting.

• I’ d rather not talk about that at the moment.
• Could we come back to that later on?
• I haven’ t really got all the information I need
  to comment on that at present.
Questions?
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Meetings: making your Point

  • 2. Things to Consider before the Meeting • Which kind of language gets your opinion across most effectively? • Which kind of language will get you the best possible results?
  • 3. Contributing Effectively Do Don’t • obey the ground rules • monopolize the • be positive discussion • separate people from • become emotional problems or too argumentative • keep to the topic • make personal criticisms
  • 4. Contributing Effectively Do Don’t • use clear simple • digress language • use long • allow other to finish complicated • ask for clarification if sentences you don’t understand • Interrupt too much • pretend you understand
  • 5. Contributing Effectively To be able to contribute effectively you need to: • listen actively • observe others • be diplomatic • be positive
  • 6. Contributing Effectively To be able to contribute effectively you need : • useful phrases for making your point • useful language for communicating towards a successful outcome
  • 7. Making Your Point • express opinions and make suggestions • justify and give reasons • build up and argument • express agreement • express disagreement • balance points of view • explain • interrupt effectively • evade issues
  • 8. Expressing Opinions All participants should contribute as fully as possible by expressing opinions and making suggestions. • I think … • Well, I think … • Well, personally … • As I see it, … • I don’ t know what you think, but I … • I don’ t know how you feel, but I …
  • 9. Making Suggestions Useful language for making suggestions: • How about … ? • I’ d like to suggest … • We would …
  • 10. Justifying and Giving Reasons Ensure you give a good reason for what you say. • This is why I have suggested this … • My reason for saying / suggesting this is … • I believe this because …
  • 11. Building up an Argument Useful language to support an argument: • In addition, … • In support of this, I’ d like to add …
  • 12. Building up an Argument Useful language to express advantages and disadvantages: • The advantages of this would be … • There are some disadvantages, …
  • 13. Expressing Agreement Expressing agreement about other people’s opinions helps to move the discussion forward. • Yes, and … • That’ s right, … • Absolutely, … • Yes, that’ s fine. • I agree.
  • 14. Expressing Disagreement Negative feelings should be expressed in a positive way as far as possible. • Yes, but … • I’ m not convinced that … • That’ s not quite how I see it. • Wouldn’ t it be better to … • That’ s no quite what I think.
  • 15. Balancing Points of View Useful language to balance points of view: • Yes, there are good reasons for that, but equally … • On the other hand this is … but on the other, , …
  • 16. Explaining If you think someone has misunderstood you, or you wish to explain something more fully, you can use these phrases. • I mean … • You see … • I’ ll just run you through that again, … • What I mean is …
  • 17. Interrupting Effectively You show respect for the other participants if you use one of these phrases before interrupting someone. This also gives a signal that you want to say something. • Can I just say something? • Sorry to interrupt, but … • Yes, but …
  • 18. Evading Issues It can be useful to postpone discussion on certain subjects until later in the meeting. • I’ d rather not talk about that at the moment. • Could we come back to that later on? • I haven’ t really got all the information I need to comment on that at present.
  • 19. Questions? For more slide presentations visit: