STKI Summit 2010 Infra Pini

STKI Summit 2010
Architecture and Infrastructure

Pini Cohen
Architecture and Infrastructure
EVP & Senior Analyst
pinicohenstki.blogspot.com

Your Text here Your Text here

Pini Cohen’s work Copyright 2010 @STKI
Do not remove source or attribution from any graphic or portion of graphic 2

Agenda
Major Trends and Issues
• What and why
• The solutions
• How was 2009-2010?
• Miscellaneous
Development and SOA

ESM BSM CMDB
DBMS and DATA
Platforms – Servers
Clients
Source: http://astonguild.org.uk/files/NEW_MENU_FRONT_RGB%5B1%5D.jpg
Storage

Where are we? The never ending story:

Cost

Risk and
Your Text here Transformation Your Text here

Speed Quality


Pressure on Infrastructure– How
low can you get?!



A Few Examples:
 Someone changed configuration of secondary load balancer – and forgot to
test it. This ―sleeping bomb‖ was discovered 6 months later…
 New patch of Windows server is now stopping port X – production
application is down
 Intermittent error in HBA – ERP is down once in a while. It took 2 weeks to
find the cause!
 In UPS test the servers are shut down automatically but 15 minutes after
the power is uphere servers are running the UPS halts and all servers are
Your Text
and Your Text here

crashed
 Installing new version of VPN product :
• No 64 support
• No internal DNS support – can not connect to Exchange
• Every several hours the appliance is stuck. Patch in 3 months..


The Harsh Reality of Today’s IT Operations

Sunday Monday Wednesday 2 weeks later

01:55 AM 08:25 AM 04:05 PM 06:15 AM

•Performance overhead
•Turn off DEBUG logging
SysAdmin
restarts here
Your Text Your Text here
server •Application team analyzes log files
•Not enough failure detail
•Turn on DEBUG logging

Server down interrupts business
No data available to find & fix
Oracle proprietary and confidential

The result –2009 was a year with
record downtime


http://www.cartoonstock.com/newscartoons/cartoonists/ato/lowres/aton942l.jpg


Last year we predicted IT failures



The current status – IT Complexity

 ―What is ultimately driving cloud computing is a crisis of
complexity, driven by the distributed computing model,‖
says Erich Clementi, general manager of Enterprise Initiatives
at IBM.
 The result is a huge focus on break/fix expediencies and much
higher costs.

Source: http://www.alexanderprado.com/images/complexity%2026.JPG

Source: PWC technology forecast downloaded from http://www.pwc.com/us/en/technology-forecast/summer2009/cloud-computing-evergreen-bechtel.jhtml


The current status – IT Complexity

Loosely coupled teams are actively evolving the IT assets
within their domain
 The infrastructure however, remains interdependent, and
the impact of changes across domains is often poorly
understood Source: Elastra


Source: http://www.thewe.cc/thewe_/_/_/kdr/hand.gif


What drives complexity?
The total number of
entities (complex)
Their degree of
heterogeneity (more
complex)
Their degree of

interconnectedness
(too complex!)

Source: PWC technology forecast downloaded from http://www.pwc.com/us/en/technology-forecast/summer2009/cloud-computing-evergreen-bechtel.jhtml STKI modifications


The solution is (mini agenda):
A man’s got to do what a man’s got to do…
Industry in a Box
Automation
Cloud Eureka!
What else? here

Source:
http://he.wikipedia.org/wiki/%D7%A7%D7%95%D7%91%D7%A5:Comic_History_of_Rome_p_186_Archimedes_taking_a_Warm_Bath
.jpg


A man’s got to do what a man’s got to do…

Limit time of investigation and
implementation of conclusions
Everyone should follow the change
management processes
Capacity planning for critical resources
All important system must have ―end user‖ here
Your Text here Your Text

monitoring
All related network resources should be
100% reliable
All metrics should be changed once in a
while

Identifying Infrastructure Unification Options

Co-location: Reduction in place
• Reduction in things focused on underlying data center
components (raised floors, etc.)
• Reduction in some asset maintenance contracts
Rationalization: Reduction in kind
• Reduce the variety or different types of things
• May reduce the quantity of things, but might not
Consolidation: Reduction in number
• Reduce the quantity of things (installations, instances)
• Could be the same or different things


What more can help?
CMDB with Automatic discovery + dependencies
ITIL / other methodology for better IT processes
Server Virtualization helps in day to day operations and
with availabilityDRP but adds to monitoring complexity



Reduce error by InfraOpsApp
cooperation :
The "silo" nature of IT is not enabling to solve issues
effectively and fast. The saying "It is not in my domain"
is heard too much.
Integration between the Infrastructure domains
themselves and between the infrastructure domains to
the application developers who know best how the

application works is a must:
• When error happens
• In day to day operations
General CTO Architect that understands both
infrastructure and application will emerge


Bank Of Israel regulation



The solution is:
A man’s got to do what a man’s go to do…
Automation
Cloud
What else? here

Source:
.jpg


FC over Ethernet (FCoE)
FCoE Benefits
 Mapping of FC Frames over • Fewer Cables
Ethernet  Both block I/O & Ethernet
 Enables FC to Run traffic co-exist on same
on a Lossless cable
Ethernet Network • Fewer adapters needed
Your Text here • Overall less power
Your Text here
• Interoperates with existing
Ethernet SAN’s
• No Gateway - Stateless
Fibre
Channel
Traffic

Source : GlassHouse

The Converged Datacenter

Cisco UCS
HP BladeSystem Matrix

Data
ERP CRM Warehouse

Database
Mail and Messaging
File, Print, Infrastruct
ure

Resource
Pool

IBM CloudBurst


Look at the small print



The Change Is Coming Fast
 Private clouds will transform how we think about IT
• As a service
 The impact to businesses will be considerable
• Exploit new economics with confidence
 Clear and logical pathway
• Preserve existing investment in applications
and information
• Each step Text here immediate value, and
Your delivers Your Text here
builds for the next

Mission:
turn IT infrastructure into a
low-cost, high-performance and flexible
service


The solution is:
Automation
Cloud
What else? here

Source:
.jpg


The next big thing- Automation
Business-ready infrastructure in action
Service Portal

Service Catalog

Service Service
Requester Compliance

Supply Portal
Service Templates

Service
Inventory
Supplier

Source; HP

AppLogic Example: A Virtual Data Centre

 AppLogic is a grid operating system which enables utility computing for running and scaling web
applications.
 AppLogic captures and operates on the logical structure of the application.
 This makes it very easy to assemble, deploy, monitor, control applications visually in a browser.


27 Pini Cohen’s work Copyright 2010 @STKI
http://www.3tera.com/AppLogic/

Server virtualization is here. The next
big thing is Automation
What is automation good for?
• Assemble virtual resources (storage, firewall, load
balancer, network, DBMS, etc.) into working application!
• Reuse templates for components, applications
• Reuse procedures for DRP, Backup, SW updates
• Build in (basic) monitoring
• Build in configuration and asset management
• Build in CMDB and operational workflow
• Build in Capacity planning
• Part of the resources will be internal part external!

Are we in heaven?!

Automate virtualize what?
Server virtualization
Storage virtualization
Network virtualization
Desktop virtualization
Your Text virtualization
Applicationhere Your Text here

 I/O and memory virtualization—Emerging types of
virtualization include I/O and memory virtualization,
both of which break down physically separate sets of
computing resources into more flexible logical groupings



What will we get from automation?
 General Application (Data warehouses, business intelligence,
decision support, etc.) will have non-interrupted access to nearly
unlimited compute, storage, and network resources.
 Application workloads declare their infrastructure requirements
programmatically and receive support.
 At the infrastructure level, IT manages compute, storage, and
networking capacity as a procurement flow defined by generic
capacity requirements.
 Reusable and interchangeable components supplement newer, more
advanced components on refresh cycles defined by genuine
technological improvements and budgetary considerations.



What will we get from automation? (cont.)

 New applications are provisioned from a pool of shared
resources whether the scope is for one business unit or the
entire enterprise. This shift moves IT away from provisioning
applications as standalone solutions, avoiding the creation of
legacy technology.
 The goal is to be legacy free, which means the only reason
to swap out here
Your Text
a component is because it is broken or less
Your Text here

cost efficient than an alternative.
 The only reason to keep a component is because it
efficiently delivers commodity compute, storage, or network
capacity.


Automation is complicated - Elastra’s ECML

ECML provides an extensible multi-viewpoint
language for modeling an application plane.

Source: http://www.elastra.com/technology/languages/edml


Automation is complicated - Elastra’s EDML

EDML – The Elastic Deployment Modeling Language, a
collection of elements for describing the capabilities of
IT software and hardware infrastructure



Automation is complicated - Elastra’s EMLL

 EMML – The Elastic

Management Modeling
Language, a model of
configuration items and
annotations. EMML
describes the context,
state, and dependencies
among items, such as
whether an ECML-
described design is
currently deployed, the
state of that
deployment’s EDML-
described resource, or the
version history of either.


The solution is:
Automation
Cloud Computing
What else? here

Source: http://he.wikipedia.org/wiki/%D7%A7%D7%95%D7%91%D7%A5:Comic_History_of_Rome_p_186_Archimedes_taking_a_Warm_Bath.jpg


Automation is key requirement for
Cloud solution
 Multitenant. A cloud service must support multiple, organizationally distant
customers.
 Elasticity. Tenants should be able to negotiate and receive resources/QoS on-
demand.
 Resource Sharing. Ideally, spare cloud resources should be transparently applied
when a tenant’s negotiated QoS is insufficient, e.g., due to spikes.
 Horizontal scaling. It should be possible to add cloud capacity in small increments;
this should be transparent to the tenants of the service. Your Text here
Your Text here
 Metering. A cloud service must support accounting that reasonably ascribes
operational and capital expenditures to each of the tenants of the service.
 Security. A cloud service should be secure in that tenants are not made vulnerable
because of loopholes in the cloud.
 Availability. A cloud service should be highly available.
 Operability. A cloud service should be easy to operate, with few operators.
Operating costs should scale linearly or better with the capacity of the service.
http://209.85.129.132/search?q=cache:IRrnbGDGMLsJ:www.cse.iitb.ac.in/comad/2008/uploads/K_Raghu_CloudComputing.ppt+Multiten
ancy+Elasticity+filetype:ppt&hl=iw&ct=clnk&cd=2&gl=il&client=firefox-a
http://www.cse.iitb.ac.in/comad/2008/uploads/K_Raghu_CloudComputing.ppt


Enterprise Benefits from Cloud
Computing
Capability From To

Server/Storage
10-20% Cloud accelerates 70-90%
Utilization
business value
Self service None across a wide Unlimited
variety of
Test domains.
Weeks Minutes
Provisioning
Change Text here
Your Your Text here
Months Days/Hours
Management
Release
Weeks Minutes
Management
Fixed cost
Metering/Billing Granular
model
Standardization Complex Self-Service

Payback period
Years Months
for new services
Source: IBM Legacy environments Cloud enabled enterprise

Today there are three primary delivery models that companies
are implementing for cloud

Enterprise

Traditional Public Clouds
Enterprise Private Cloud
IT
Hybrid Cloud


Private Cloud Hybrid Cloud Public Cloud
IT activities/functions are provided “as Internal and external IT activities/functions are provided
a service,” over an intranet, within the service delivery “as a service,” over the Internet
enterprise and behind the firewall methods are integrated, • Key features:
• Key features include: with activities/functions – Scalability
– Scalability allocated to based on
security requirements, – Automatic/rapid provisioning
– Automatic/rapid provisioning criticality, architecture – Standardized offerings
– Chargeback ability and other established – Consumption-based pricing.
– Widespread virtualization policies. – Multi-tenancy
Source: IBM Market Insights, Cloud Computing Research, July 2009.

The public cloud layers


Source: GS http://blogs.zdnet.com/BTL/?p=28476

Cloud adoption


Source: http://blogs.idc.com/ie/wp-content/uploads/2010/01/Likely_Cloud_Adoption.jpg


Cloud



Startup that enables the Cloud Storage
concept


Source: http://www.baraka.ca/Image-NASsa/Nassa_scheme.jpg STKI modifications

Source: http://www.baraka.ca/Image-NASsa/Nassa_scheme.jpg STKI modifications


A Look Inside Azure

Your Applications

Service …
Workflow Database Analytics Identity Contacts
Bus
Access
… Reporting … Devices …
Control

Compute Storage Manage …


Private Cloud and “Industry in a Box”

―Industry in a box‖ is the building block of Private Cloud
From the VBLOCK advertisement:
 Private clouds will transform how we think about IT
• As a service
 The impact to businesses will be considerable
• Exploit new economics with confidence
 Clear and logical pathway
• Preserve existing investment in applications
and information
• Each step delivers immediate value, and
builds for the next


The solution is:
Automation
Cloud
What else? here

Source:
.jpg


What else is needed?
Prerequisite for automationcloudreduce complexity is
standardization and SOI (Service Oriented Infrastructure)


source:: http://rlv.zcache.com/im_an_artist_torture_is_a_prerequisite_tshirt-p235209830127787742yafb_400.jpg


SOI ServicePattern Oriented Infrastructure
– example Storage Services
Disk Tape

Online
Automated
Tier Enterprise Midrange Capacity/Arc Manual
Capacity
hival
Design Monolithic Modular Modular ATL Rack
SCSI/FC Drives
Drive Interface SCSI/FC ATA/SATA FC People

Drive/Media Your Text here Your Text here
Reliability MTBF 1.2 Million+ 1.2 Million+ 400K+ 1 Million+ 1 Million+
(Hour)

Performance:
rpm 10K-15K 10K-15K 7.2K
Seek Time <6ms <15ms <1 sec. <1 min. days
Fixed
Key Environments Mission Business Critical BU, Archival, WO
Content, WORM, A Archival, BU
Critical, OLTP RM
rchival

Provisioning SLA Once a week Once a month Once a month

Source: OLD STKI research

SOI – Service Oriented Infrastructure:
Example of Service Definition
 Name: Identity infrastructure service • Examples
 Owner: Bob Smith, architect  MSFT Active Directory (NOS file and print)
 Description  MSFT Passport online service
• Providing user identity information • Principles
(attributes), including authentication  Simple authentication is usually enough
credentials and related SSO services; also  Replication to scale (mostly read-only)
offers Web URL permissions
• Component and service manifest
 Use case  API: LDAP, Web server exits, proprietary
• Direct use by application (LDAP)
Your Text here  Presentation: NA Text here
Your
• Indirect use via Web server (with attribute
 Application server: NA (see Web SSO)
passing in headers)
 Integration: Metadirectory utilities
• Direct use by application (security APIs)
 Database: iPlanet Directory Server
 Service-level matches
 Server HW/OS: Sun Solaris on SPARC …
• + Scalability (over 500 users, etc.)
 Storage: EMC SAN
• + Scale incrementally using replicas
 Network: NA
• – Direct application support
 Security: Netegrity SiteMinder Web SSO
 Pricing  Management: Delegated admin, …
• ―Included‖ in e-business costs
• Maturity
 Installed since 2001 with all customer names
 Used by X, Y, Z apps now

What Are the Benefits of Infrastructure
Services ?
 Technology reuse
• Pattern blueprints: Architecture, technology, product, configuration
• Technical services:
Actual implementations
Process
 IT Process reuse
• Pattern matching
• Service support
Technology People
• Predictive costing
Your Text here P2 Your Text here
• Experience gained: Good and bad practices P7 P
P8 P1
1
P3 P3
 People reuse P5 P4
P6 P8
P7

• Fewer technology skills specific to the pattern
• More common roles focused in fewer service areas T2
J1
T1
J1
J3 J2
T7 T8 J6 T2
T1 J4
T4 J4 J7 T3
T3 J2 J6
T6 T5 J8 J5


Standardization is the key for automation.
PWC case study at Bechtel



Mergers and Acquisitions
 Virtualization vendors vs. Automation vendors?
 Automation specific vs. general ESMoperations ?
 Except more M&A’s:
• IBM is shopping for middleware (think Tibco, Red Hat), datacenter automation
(BMC), virtualization (Citrix) and project lifecycle management (Parametric).
• Cisco is shopping for datacenter automation and virtualization.
• HP wants to buy middleware, security, storage management and virtualization
companies. here
• Oracle is shopping for applications, middleware and data center automation
companies.
• EMC and Symantec are also eyeing data center automation companies.
 What does this mean to you?

Source: GS http://blogs.zdnet.com/BTL/?p=28476

What else: Back to the Future

 Industry in a Box:


 Public Cloud: Service Bureau (―
―)

 Concurrent licensing (Microsoft
DynamnicsAX
Source; http://www.vintageadbrowser.com/computers-and-software-ads-1970s/3#adjdqd5tnb8bv4yr


What else: Infrastructure Department:
Before

Infra.
Manager

Networking PC System DBA Storage


Infrastructure Department: After

Infra. Manager


PC System/Storage/Networking DBA


You may not believe it but:
Major Israel integrator sends his network presale
personnel to VMWARE course!


Source: http://www.eglobe1.com/index.php/2006/09/02/unbelievable-pictures/


Conclusion:
• Virtualization
• Standardization Rationalization
• Infrastructure Services
• Automation
• Consolidation
• Process improvements

• PrivatePublic cloud Source: http://languagearts.pppst.com/synonyms.html

Are all ―synonyms‖ in the infrastructure world!


Agenda
• What and why
• The solutions
• How was 2009-2010?
• Miscellaneous

ESM BSM CMDB
DBMS and DATA Source: http://astonguild.org.uk/files/NEW_MENU_FRONT_RGB%5B1%5D.jpg

Clients
Storage

Was this a different year ?!
 The high Shekel rate during the beginning –
mid of 2009 caused the infrastructure
departments to have "less" money than
expected
 Budget was very late (government) part of the
units did not pass budget. Procurement only at
the end of year
 In many organizations, about 30% to 50% there
was no cut off!
 Most of the cut off was from January to
September. Afterwards there was a catch –up.
 Although organizations reported cut offs
purchasing some storage and some servers was
common


This year in Israel – cut off
 Salary reduction for "temps", outsourcing and for the general
IT employees
 From single to dual vendor in every area
 Moved equipment from insurancemaintenance of 7*24 to 5*5
to "per-call"
 Changed suppliers – example from CISO to 3COM in smaller
switches, from DMXHDS-USPDS8000 to XIV
 Printing consolidation projects
 No color printing
 "Green IT" projects – shutting down the PC at night


This year in Israel – cut off
 Moving to bigger servers more cores per server for discount in SW (some
SW is still per Server or per Socket)
 Projects are late 3 months or more in delivery
 Delaying projects like – ESB, Security projects (that are not mandatory by
regulation)
 Delaying HW refresh cycles
 Dedup and VTL technology are sometime considered as a mean for cutting
costs Your Text here Your Text here

 Tools that save money: example Appsense for improving server rations in
Citrix environment. Server virtualization was considered as a mean for
saving money as well !
 Moving from Unix to Linux is also considered as "saving money" activity


This year in Israel - Technology
 Server virtualization is the king! Clients reached very quickly
70% and 80% and more from total Windows production systems
in virtualized environment.
 Users report mainly:
• Easier operations
• Faster time to market
• Better availability

 However, running to standard-virtualized platforms might not
be suitable for all kinds of applications (DBMS, ESB). The
virtualization technology is not 100% mature and storage is
huge issue in virtualization (performance, backup, etc.)


This year in Israel - technology
Sometimes applications had to be ―specially tuned" so
they can work safely in Virtualized environment.
Clients are using VTL and DEDUP more and more.
First Cloud projectsbids – better service for the
customers via the cloud
Some clients went massively to virtualization for
"environmental mandatory circumstances" – "NO
ELECTRICITY AT ALL" !
"Crazy" storage growth !
More SBC (terminal servers, VDI , thin clients) for security


Agenda
• What and why
• The solutions
• How was 2009-2010?
• Miscellaneous

ESM BSM CMDB
DBMS and DATA
Clients
Storage
Source: http://astonguild.org.uk/files/NEW_MENU_FRONT_RGB%5B1%5D.jpg


IT as a hero not as a showstopper
 Explore new technologies (IT usually does it!)
 Enable Personal devices (iPhone, Win Mobile, Nokia…) that were
not enabled before.
 (Try to) Enable Apple Mac! Enable larger variety of laptops.
 Self service for developers
 Help the business in outsourcing deals
 Enable Your resources for clients (example test environment for
IT Text here Your Text here

clients).
 Give clients what IT has developed for users (shut down PC’s at
night)
 Consider to enable the developer to use his ―own‖
developmentALM tools
Information Technologies or Business Technologies ?

New Technology –
the good the bad and the evil…
Good Bad
 Do things better (faster, • Not working many bugs
more efficient, more
reliable, cheaper) • Not mature – 3rd party not
 Why go to old technology supported, etc.
(that will eventually not be • Not enough knowledge in
supported)? here
Your Text Israel or abroad
Your Text here

 Business advantage • Too much effort –
 Human Capital management “bleeding edge”
– people love new stuff !
• “Dead End” technology
Why are you moving to new technology?


Good Infrastructure manager:
Goes the ―safe (expensive) way‖ or the ―bold way‖ ?


Source: http://www.indofamily.net/men/images/stories/articleimages/man%20sleep.jpg Source: http://i.telegraph.co.uk/telegraph/multimedia/archive/01356/man_awake_1356713c.jpg

At STKI Round Table: ―I am paid for not sleeping well at night‖


What clients hate:
Project is delayed because immaturity

Lock-In and have to pay more

Something that causes rewrite

Source: http://bkmacdaddy.com/blog/wp-content/uploads/2009/12/angry.jpg


New Generation of Knowledge
Workers
Live in virtual worlds
Expect immediate results
Many open threads
Deliver quickly, in small increments
Expect personalization
Intolerant of disruption

In short: very agile!
http://www.solutionsiq.com/resources/SIQ-
AgileDevelopmentPlatform-Rudd-Young-
Agile2008.ppt


IT infrastructure turn around
 IntelAMD servers 3-5 years
 PC 3-4 years
 Screen 3-6 years
 Laptops 2-3 years
 Thin clients 5-10 years
 Storage 3-5 years

 Network Backbone Switches 7-9 years
 Network Edge Switches 3-5 years


We will present data on products and
General
vendors:
1. Israeli vendors rating – state of the current market focused on the
enterprise market (not SMB)
 X – Market penetration (sales + installed base+ clients
perspective)
 Y – is X plus localization, support, development center, number
and kind of integrators, etc.
 Worldwide leaders marked, based on global positioning
 Vendors to watch: Are only just entering Israeli market or
making a big change so can’t be positioned but should be
watched
 Represents the current Israeli market and not necessarily what we
recommend to our clients
2. Products and selected resellers / implementers
 The location within the list is random


We will present data on products and General
vendors (cont.)

3. Selected installations of products – projects in different stages
, production,implementation, after decision…

4. Service providers that are used by users . I asked users – ―which SI
do youYour Text here category‖ and counted the result. here
use in this Your Text

5. Analysis by international and Israeli analysts
 This complete information (1 to 5) should be used
together, combined with the specific circumstances of each
case when making a decision
This subjective chart is the result of our
objective research

General


Pini Cohen’s work Copyright 2010 @STKI 72

Ratio Analysis:
Sorted Metric Metric
 25% percentile 36 57
43 36
 50% percentile = median 50 117
50 438
 75% percentile 57 60
60 175
60 150
68.6 25% percentile 71 143
100 120
100 50
109 250
117 125
117 280
120 60
120.0 50% percentile = Median 120 200
125 117
125 100
143 164
150 125
164 600
175 192
178.1 75% percentile 188 71
192 120
200 50
250 188
280 43
438 109
Do not remove source or attribution from any graphic or portion of graphic 600 100
73

Upcoming Round Tables

TITLE DATE

IT procurement managers - going out of the economic down turn

DBA - technologies, methodologies, tools and organization

Your Text here
Infrastructure and Operation managers - change management here
Your Text

in production environment - tools and methodologies

Storage managers - current technologies (VTL's, DEDUP, Thin
Provisioning) and future technologies (FCOE)


Agenda
• What and why
• The solutions
• How was 2009-2010?
• Miscellaneous

ESM BSM CMDB
DBMS and DATA
Clients
Storage Source: http://astonguild.org.uk/files/NEW_MENU_FRONT_RGB%5B1%5D.jpg


Technologies Maturity Model DEV
2010 – Middleware and Development Trends

Business Value
Investment Semantic
AGILE
to make money Full SOA –
BPM Organization
Cut costs, Increase GUI
change
integration TDD IT Project
productivity
ESB Open Source Pure
Business
WPF ALM tools Project
EAI PaaS
Commodity IT SOA
Services ETL Governance
tools
Investment
for regulations

Using Implementing Looking

Best Practices in APP Dev
 Front end applications are changing fast, better GUI, easier to
develop.
 Backend applications put emphasis on RAS (reliability
availability scalability) , integration, security. Less frequent
changes.
 No more one MF with one CobolCICS environment:
Organizations will have to deal with many programming

languages, tools, run time environments, etc.
 Orchestrations and integration is the name of the game


Agile Project Management - Overview DEV
Trends

12
9

Implement
Analysis
Analysis

Code
Code

Test
Test
6

3

3 6 9 12

Pini Cohen’s work Copyright 2010 @STKI Source: Cutter
Do not remove source or attribution from any graphic or portion of graphic 78 78

Agile Software Development
 Agile Software Development is catching up in Israeli ISV organizations
(mainly with AgileSparks).
 Clients see the benefits of Agile in small-medium projects
 Large Agile projects (50 people) are more challengeable mainly when
there is high interdependencies between the SW modules
 Agile is demanding more from the developers
 Israeli ISV’s Text here that sometimes their clients demand Agile!
Your report Your Text here
 Many Israeli IntegratorsDevelopers organizations run from Agile like
hell!

,‫הכנס יתקיים ביום חמישי ב- 92 באפריל במלון דייויד אינטרקונטיננטל‬
08:30-15:30 ‫בין השעות‬
.‫הכנס יספק ידע עדכני ומעשי לעוסקים בתחום או למתעניינים חדשים‬
‫ וכמובן ידברו על‬Lean -‫ וה‬Agile -‫מומחים יציגו את הנושא הקריטי של ניהול המוצר בעולם ה‬
. Scrum -‫נושאים מתקדמים ב‬
.‫כמו כן, בכנס יוצגו סיפורי לקוח ע"י נציגי החברות הישראליות שהטמיעו בהצלחה את השיטה‬


The SW developer manager goals are:

Keep all this in the right balance:
• SOW – Scope of Work
• Budget
• Time
• Quality

Source: http://www.bisconsulting.ca/img/seminars/large/goal_setting.jpg


SW development insights
Bugs are the most easy metric to measure and track
Sometimes too much effort is spent on bugs (example:
minor memory leak) while important functionality is
delayed
Do not give unrealistic metrics – developers will not
reportYour Textreal situation
the here Your Text here

How much effort should developer put in ―non-dev‖
missions (like detailed progress report)?
Should maintenance be part of the general development
team or should maintenance have a special ―team‖?


SW and Development metrics
 Bugs
• How many bugs (including severity)
• When the bug was open, when it was closed
• Number of bugs correspondingly to closing date of the version
• When was the bug found(dev, functional test, regression, prod = escaping bugs)
 Test coverage (what part of SW was tested)
 Percentage of automatic tests (from the complete project = automatic +
manual)Your Text here Your Text here
 Progress of project compared to plan
 How many (and percentage of) passed builds
 Personal metrics (loyalty to the firm)
 Development of new functionality vs. effort to correct bugs from (prod and
from tests)
STKI recommends: change your metrics once in a while

TIOBE Programming Community
Index for Feb 2010



Google GO
Google’s new programming
language

Launched: November 11, 2009

Google’s Go programming language

The syntax of Go is close to that of C except for the type
declarations
Also missing parentheses around for and if expressions
It is designed for exceptionally fast compilation times,
even on modest hardware.
Go was not considered to be ready for adoption in
production environments (at time of launching)
Source: http://en.wikipedia.org/wiki/Go_%28programming_language%29

Source: http://www.raakesh.com/images/go.png


Objective-C vs C#

Obj-C C#
[[object method] method]; obj.method().method();
Memory Pools Garbage Collection
+/- static/instance
nil null
(void)methodWithArg:(int)value {} void method(int value) {}
YES NO true false
@protocol interface

Source :http://www.fekke.com/iPhoneDevelopment.ppt

Meanwhile… in the Holly Land

Source: STKI


JAVA vs. .NET revisited
 Converting .Net (mainly C#)
programmers to Java is not
trivial
 Java has more options than
.Net. This means that Java
organizations have to invest
more in standards, guidance,
architecture, and software
infrastructure.
 A well-known pain point of
.Net, and Microsoft solutions in
general, is backward
compatibility.


JRockit VE: Removing the OS and
Creating a More Efficient Software
Stack
 Customized to run single Java process
 No shell access allowed
 Headless VM with Standard Guest OS VM with JRockit VE

Application
Application
JRockit JVM
OS File
JRockit VE
Net

~1GB -> ~2 MB •
Improved performance •
Simplified configuration •
Increased security •

© 2009 Oracle Corporation

89

The Microsoft Platform - AZURE
S O F T WA R E SERVICES

Applications “BPOS”

Developer Tools

Your Text here Model
Programming Your Text here

Application Services

Relational Database

Operating System


Windows Azure Data Centers
2010

Northern
North Europe
Central USA
2010
2010
Eastern
Western Asia
Europe

South
Your Text here Your
2010 Text here
Central
USA Southeast
Asia


Microsoft Azure : Project Sydney

Technology that enables customers to connect securely to
their on-premises and cloud servers.
Some of the underlying technologies that are enabling it
include
• IPSec
• IPV6 Text here
Your Your Text here

• Microsoft’s Geneva federated-identity capability
It could be used for a variety of applications
• Fail over cloud apps to on-premises servers or to
• Run an app that is structured to run on both on-premises
and cloud servers
Source: http://blogs.zdnet.com/microsoft/?p=4582&tag=col1;post-4582 stki modificstion


Microsoft Azure - Dallas
 Remove friction for building applications leveraging 3rd party
data:
• Service allowing developers and information workers to easily discover,
purchase, and manage premium data subscriptions in the Windows
Azure platform
• Dallas is an information marketplace that brings data, imagery, and
real-time web services from leading commercial dataText here
Your Text here Your providers and
authoritative public data sources together into a single location, under
a unified provisioning and billing framework.
• Dallas APIs allow developers and information workers to consume this
premium content with virtually any platform, application or business
workflow.


Planning a Night Out
Show times
Predicative parking
Restaurant reviews
Real-time weather
… Your Text here Your Text here


Magic as integral part of Microsoft Visual Studio


Unified Desktop
 Integrating systems ―on the glass‖ at the GUI level
 Best results for
• Read only
• Business workflow that updates several systems independently
 Not applicable for business scenario that updates several systems in
―related‖ manner (deeper level of integration is needed – ESB with
application change)
 Better faster business agility - changing the businessYour Text here without
Your Text here workflow
changing the underlying applications!
 However :
• Who is responsible for the workflow? The ―application team‖ (example
CRM) or the middleware team?!
• If the business applicationcontext is changed does it reflect in the GUI
integration layer?


BPM Client testimony:
Are we mature enough for BPM?
Setup effort for BPM is huge
Ideal situation for BPM –
diversity:
• Manual and automate process
flow
• Long term and short term
process flow
• Lots of systems to integrate
• Lots of changes in process flow
• When agility is needed in
business processes Source: http://blog.oregonlive.com/clackamascounty_impact/2009/07/large_Worthington-Testifies.JPG


BPM Client Testimony
 Tried before to implement BPM in small system but failed. The
setup cost was too high.
 Very helpful in integrating processes in diverse system,
technologies, types of access
 Data entry is done in the BPM
 Business logic is not in the BPM only the flow itself (although
very tempting):
• Instead of ―if amount is about 1000 activate X‖ they will have
―ask the application – what to do if amount is Y‖
• In ―notifications system‖ they will put together SMS , email,
fax, etc. but not put the rules when to access each channel


SOA Adoption
What are the 3 most important factors for SOA success:
Organization, Organization and Organization !
SOAIntegration might become (very easily) the bottle
neck of SW development !
SOA is easier to implement in smaller IT shops especially
when all Text here
Your
development is done in centralized place
Your Text here

Should SOA take care of business logic?
SOA is now working fine! But we had to rewrite 3 time…


SOA Maturity Level
The “middle man”

8. ESB team Architect enablesexecuting business services
7. ESB team Architect mandates business services
Your ESB team
6. Text here Architect suggests business services
Your Text here

5. ESB team mandates interface services
4. ESB team with SOAG tools
3. ESB team that suggests interface services
Developer Developer
Designer
2. ESB with team that “do what you are told” Designer
might use BPMSOA
tools independently
1. Integration team – no tools might use BPMSOA
tools independently

0. No Integration Layer

Intel Software is represented by SRL



Oracle acquires Amberpoint



Business Rule Management System (BRMS)

Anatomy of a BRMS
 Create rules in a business language
 Execute rules (rules engine)
 Edit and change rules

Procedural Business Rule
Approach Approach

Business Rules

Application Code Application Code

Source:: http://www.wowgao.com/2006ef/2005ef/PDFfiles/Joe_Boissy_efinancial_ILOG.ppt STKI modifications


BRMS Client testimony - Finance

They have 2 BRMS developed in their legacy system
The more developed BRMS is used in less projects
(although it as 14K rules!)
Who is putting the rules:
• TheYour Text here – more responsibility on theYour Text here –more
business business
skills, more knowledge – business prefers not to take this
responsibility
• The IT – so why not to code it (more control, better
performance)?


What is lean?
 Japanese automotive Industry developed Lean manufacturing
with a lead from Toyota and utilising the Toyota Production
System (TPS) factory.

 Lean philosophy is to maximize customer value by eliminating
waste and optimizing the existing processes in all aspects of a
firm’s production activities: human relations, vendor
relations, technology, and the management of materials and
inventory.

 Lean means doing more with less effort. Lean Organization
understands customer value and focuses their key processes in
meeting customer needs with all muscles without any fat /
waste.
Source: http://www.hydspin.org/files/conf09/g_appa_rao.ppt STKI modifications


What is Lean?
R&D

R&D

Design
Design
T
I Production Setup
C M
Y
Production Setup E
Manufacturing
C
L
DISTR.
E YourManufacturing
Text here Optimized thru LEAN Your Text here
Acceptance & release
T
I DISTR.
M
E

Acceptance
and release



Lean Benefits
Cycle Time
Wait Time
(non value
add) Before
Work Time
(value add) After
Same work
completed in
Productivity
less time
Cost Customer satisfaction Cost/Chaos
Defects Text here
Your Profit Your Text here
Lead time Customer responsiveness
Inventory Capacity
Space Quality
Waste! Cash flow
Cycle time
On time delivery

Relentlessly focus on reducing non-value adding activities

STKI Summit 2010 Infra Pini

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