5 W's & 1 H of communication tell you the basic method of how to actually know about the details of an event that took place and take appropriate action afterwards.

1. Er.Piyush Pandey

2. INTRODUCTION
It signifies that how a communication takes place, what
is it’s Importance and how it puts impact of
communicating people.
 Who?
 What?
 Where?
 Why?
 When?
 How?

3. WHO Who is sending the message?
 Who is the intended recipient or audience?
 Their title, status and rank will impact the tone and
style of communication

4. What
 What are you trying to communicate?
 What is your objective?
 What do you need the recipient to do/ see/ feel after
reading the letter

5. Where
 Where are you communicating from and where are
you communicating to?
 Where do they need to send a reply?
 Where do they need to go upon receipt of this
information or to learn more?

6. Why
 Why should your audience care about the info you are
sharing?
 Why should they act upon receipt?

7. WHEN
 When should recipients respond or show response or
indicate they have received the info?
 Is there a deadline to respond?
 Is there a penalty if said deadline is missed.

8. HOW
 How do they show they have received the message?
 How do recipients put the information received to use?

9. THANK YOU