In Appendix G, A Guide to the Project Management Body of Knowledge (PMBOK® Guide) discusses Interpersonal Skills for the project manager. We are currently reviewing these one by one in our weekly PMP exam tip. In this week’s tip we talk about developing strong communication skills.

1. PMP® Exam Tip: Interpersonal Skills a PMP Needs: 4. Communication
In Appendix G, A Guide to the Project
Management Body of Knowledge (PMBOK®
Guide) discusses Interpersonal Skills for the
project manager. We are currently reviewing
these one by one in our weekly PMP exam tip. In
this week’s tip we talk about developing strong
communication skills.
Good communication skills are important in most
careers. If you are working as a project manager,
that is even more true since we communicate
about 90% of the time. Some project managers
go as far as considering the communication
aspect of managing a project as their main job
responsibility.
Great communication skills are key to not only improving the relationships among all project
team members, but also to establishing trust and keeping everyone motivated and on schedule.
Usually, there are many stakeholders involved in a project and they must all be kept up to date
on the status, timelines, progress, risks and issues associated with the project. A good project
manager and Project Management Profession (PMP)® must communicate all of these details to
project stakeholders in a timely fashion and in the format that they expect to receive it in.
Project managers must also be able to properly communicate with senior management in their
organization.
As you develop your communication skills, it is important to include all of its facets. This
includes both written and verbal. Another important part of developing good communication
skills is learning what information needs to be communicated and who needs to receive the
information. Providing too much information or not enough to the interested parties can
hamper the project from fulfilling its potential.
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