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Point It
Google AdWords 101



      Presented by Jon Lisbin
      206.973.5488
      Jonl@pointit.com
Topics

•   About Us
•   PPC Search Landscape & Trends
•   Why PPC Search is effective
•   What it looks like
•   Campaign Structure & configuration tips
•   Keyword Development
•   Competitive Research Tools
•   Quality Score
•   Google Analytics
•   Click Fraud
•   Couple of Case Studies
About Point It!


• Seattle-based Search
  Engine Marketing Firm
• 14 team members
• Servicing mid-market
  firms and new ventures
• Incorporated April 2002
Our Clients
Search Landscape
Advantages of Paid Search

•   No minimum spend
•   You choose your own maximum daily spending limit (daily budget)
•   Choose how much you want to spend per click for every keyword
•   Pay Google for users who click on your ad
•   More cost-effective than Yellow Pages, Banner Ads & Direct Mail*
•   Conversion tracking = real-time return-on-investment data




    ** U.S. Bancorp Piper Jaffray, New Methods in Search Marketing: Contextual Advertising and Other Evolutions (Safa Rashtchy), June 2004
Effectiveness of Paid Search


                                                                                40%
                                                                              Search




* U.S. Bancorp Piper Jaffray, New Methods in Search Marketing: Contextual Advertising and Other Evolutions (Safa Rashtchy), June 2004
Are Marketers Cutting Back
     in a Down Economy?
• eMarketer estimated in August 2008 that online
  ad spending would reach $24.9 billion this year,
  down slightly from its March forecast. That still
  represents 17.4% growth over 2007.
Where are Online Marketing
      Dollars Going?
Paid Search Placements
Content Network Ads
Campaign Structure
                        ACCOUNT


           CAMPAIGNS               CAMPAIGNS


Ad Group                Ad Group


              Keyword               Ad Copy 1


              Keyword               Ad Copy 2


              Keyword
Google Adwords Settings

1                       1.   Start/end date
                        2.   Budget settings
                        3.   Networks and
                             bidding

2




3
Google Adwords Settings

                    1.   Start/end date
                    2.   Budget settings
4                   3.   Networks and
                         bidding




5
The Google Network


                             Other
                             20%



                           Network
                          80%
Google Properties                     Content Publishers
                                      New York Times

                                      About.com
                    Search Partners
                    AOL
                    Amazon
                    Earthlink
Ad Group View
Match Types

• Broad Match Disney Toys
  Yes. buy disney toys, buy toy disney, disney toys online
• Phrase Match “Disney Toys”
  Yes. buy disney toys
  No. buy toys disney
• Exact Match [Disney Toys]
  Yes. Disney Toys
  No. Toys Disney, buy disney toys
• Negative Match -Story
  No. disney toys story
Keyword Development
Keyword Generation

Keyword Generation
• Cast a wide net (The Long Tail)
• Consider user intent
    – Use customer lingo, not just industry lingo
• Group thematically and linguistically
    – These become your Ad Groups
• Don’t forget:
    – Synonyms
    – Misspellings
    – Geographic keywords?
    – Brand and Trademarked terms?
Google Keyword Tool
WordTracker
Competitive Research
Quality Score, Relevance & You

    Quality score is based on the CTR of an ad and the
    relevance of your ad text, keyword and landing page



    Position is based on Quality Score and Max Bid.
             QS       Max Bid   Min Bid   Position Index   Position Avg CPC
    Ad1            10 $ 4.00    $ 0.50                40         1 $ 2.70
    Ad2             8 $ 3.00    $ 0.50                24         3 $ 0.50
    Ad3             4 $ 6.50    $ 0.50                26         2 $ 6.25
Ad Copy Testing
Google Analytics Overview
GA Goal conversions by source
GA Site Overlay
Site Exclusion
Case Study – Onvia (PPC)


Business Challenge
   Small scale success with Google-only
   search. Didn’t have the resources or
   internal skill set to drive program to the
   next level.


The Solution
   Major keyword expansion. Learned
   “language of the verticals” and re-
   organized the program architecture
   targeting these verticals. Rigorous &
   methodical copy testing and optimized
   landing pages by keyword theme.


Results
   In six months lead volume went up
   1000%+(100 to 1,000s). PPC budget was
   raised from under $5K/month to $30K+
   based on results. CPA achieved new lows.
Case Study – Concur (PPC)


Business Challenge
   Expense tracking software provider saw an
   opportunity to take advantage of newly
   enacted legislation as a revenue stream. To
   do this they needed to explore new ways
   to leverage interactive media.

The Solution
   Developed comprehensive keyword list
   targeting Sox compliance, pain points &
   needs. Leveraged existing white papers
   positioning them as offers supported by
   synchronized ad copy, landing pages, and
   exhaustive testing.

Results
   In four months lead volume went up 4X
   (100’s+per month) while cost per lead
   dropped 70%
Key Takeaways

• Google dominates the market
• Paid Search Advertising, although self service, can be
  quite complex and time consuming
• Don’t be lazy when coming up with keyword
  combinations and match types. Dig for gold!
• Know how to spot fraud, but don’t let it paralyze you.
• Use Google Analytics. It’s Free!
• Synchronize keywords, ad copy and landing pages
Point It
Google AdWords 101



      Jon Lisbin - Principal
      206.973.5488
      Jonl@pointit.com

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Google Adwords 101

  • 1. Point It Google AdWords 101 Presented by Jon Lisbin 206.973.5488 Jonl@pointit.com
  • 2. Topics • About Us • PPC Search Landscape & Trends • Why PPC Search is effective • What it looks like • Campaign Structure & configuration tips • Keyword Development • Competitive Research Tools • Quality Score • Google Analytics • Click Fraud • Couple of Case Studies
  • 3. About Point It! • Seattle-based Search Engine Marketing Firm • 14 team members • Servicing mid-market firms and new ventures • Incorporated April 2002
  • 6. Advantages of Paid Search • No minimum spend • You choose your own maximum daily spending limit (daily budget) • Choose how much you want to spend per click for every keyword • Pay Google for users who click on your ad • More cost-effective than Yellow Pages, Banner Ads & Direct Mail* • Conversion tracking = real-time return-on-investment data ** U.S. Bancorp Piper Jaffray, New Methods in Search Marketing: Contextual Advertising and Other Evolutions (Safa Rashtchy), June 2004
  • 7. Effectiveness of Paid Search 40% Search * U.S. Bancorp Piper Jaffray, New Methods in Search Marketing: Contextual Advertising and Other Evolutions (Safa Rashtchy), June 2004
  • 8. Are Marketers Cutting Back in a Down Economy? • eMarketer estimated in August 2008 that online ad spending would reach $24.9 billion this year, down slightly from its March forecast. That still represents 17.4% growth over 2007.
  • 9. Where are Online Marketing Dollars Going?
  • 12. Campaign Structure ACCOUNT CAMPAIGNS CAMPAIGNS Ad Group Ad Group Keyword Ad Copy 1 Keyword Ad Copy 2 Keyword
  • 13. Google Adwords Settings 1 1. Start/end date 2. Budget settings 3. Networks and bidding 2 3
  • 14. Google Adwords Settings 1. Start/end date 2. Budget settings 4 3. Networks and bidding 5
  • 15. The Google Network Other 20% Network 80% Google Properties Content Publishers New York Times About.com Search Partners AOL Amazon Earthlink
  • 17. Match Types • Broad Match Disney Toys Yes. buy disney toys, buy toy disney, disney toys online • Phrase Match “Disney Toys” Yes. buy disney toys No. buy toys disney • Exact Match [Disney Toys] Yes. Disney Toys No. Toys Disney, buy disney toys • Negative Match -Story No. disney toys story
  • 19. Keyword Generation Keyword Generation • Cast a wide net (The Long Tail) • Consider user intent – Use customer lingo, not just industry lingo • Group thematically and linguistically – These become your Ad Groups • Don’t forget: – Synonyms – Misspellings – Geographic keywords? – Brand and Trademarked terms?
  • 23. Quality Score, Relevance & You Quality score is based on the CTR of an ad and the relevance of your ad text, keyword and landing page Position is based on Quality Score and Max Bid. QS Max Bid Min Bid Position Index Position Avg CPC Ad1 10 $ 4.00 $ 0.50 40 1 $ 2.70 Ad2 8 $ 3.00 $ 0.50 24 3 $ 0.50 Ad3 4 $ 6.50 $ 0.50 26 2 $ 6.25
  • 26. GA Goal conversions by source
  • 29. Case Study – Onvia (PPC) Business Challenge Small scale success with Google-only search. Didn’t have the resources or internal skill set to drive program to the next level. The Solution Major keyword expansion. Learned “language of the verticals” and re- organized the program architecture targeting these verticals. Rigorous & methodical copy testing and optimized landing pages by keyword theme. Results In six months lead volume went up 1000%+(100 to 1,000s). PPC budget was raised from under $5K/month to $30K+ based on results. CPA achieved new lows.
  • 30. Case Study – Concur (PPC) Business Challenge Expense tracking software provider saw an opportunity to take advantage of newly enacted legislation as a revenue stream. To do this they needed to explore new ways to leverage interactive media. The Solution Developed comprehensive keyword list targeting Sox compliance, pain points & needs. Leveraged existing white papers positioning them as offers supported by synchronized ad copy, landing pages, and exhaustive testing. Results In four months lead volume went up 4X (100’s+per month) while cost per lead dropped 70%
  • 31. Key Takeaways • Google dominates the market • Paid Search Advertising, although self service, can be quite complex and time consuming • Don’t be lazy when coming up with keyword combinations and match types. Dig for gold! • Know how to spot fraud, but don’t let it paralyze you. • Use Google Analytics. It’s Free! • Synchronize keywords, ad copy and landing pages
  • 32. Point It Google AdWords 101 Jon Lisbin - Principal 206.973.5488 Jonl@pointit.com