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Google Analytics
For Marketers and Dummies


       Frank Coyle – President
  Shadrack Scott – Sr. Client Manager

          October 28th, 2009
About Point It
        Presentation Agenda

• Launched in April 2002
• Seattle’s largest independent
  search marketing firm
• PPC & SEO
• 12 team members, 40+ yrs
  of SEM experience
• Servicing clients across all
  verticals and revenue
  models
Your Pressing Agenda
       Presentation Questions

•   What are funnels and how do you use them?
•   What data is important and what’s not?
•   What can you do with this data?
•   How can I track banners, Facebook ads,
    Local Search, etc. with Google Analytics?
Agenda
    Presentation Agenda

•   Goals and funnels
•   Reports & taking action
•   Advanced techniques
•   Q&A
Understand, Optimize, Improve


                    • Yahoo, Google, Bing
             SEO    • Paid, Organic, Referral,
    PPC
                      Local Search
          Direct    • Email marketing
                    • Social media

   Sales or Leads
Presentation Funnels
     Conversion Agenda


                     Traffic




        Lead Gen                eCommerce




Quote   Webinars   Whitepaper    Purchase
Presentation Agenda
      Multiple Funnels


                      PPC




        Lead Gen                eCommerce




Quote   Webinars   Whitepaper    Purchase
Presentation Agenda
  Setting Up a Goal
Google Analytics Funnel
Reports

• Improve ROI
• Increase converting traffic
• Exclude non-converting traffic
• Look at goal conversion rates
• Put metrics in context by comparing data
• Track Organic traffic


                          Page 12
Report 1: Compare Traffic
Report 1: Compare Goals
Report 2: Keywords
Report 3: States
Report 4: Landing Pages
Report 5: Ad Performance




           Page 18
Advanced Google Analytics

•   Segmentation
•   Form field tracking
•   Tracking downloads videos, etc
•   Local search and banner tracking
•   Ecommerce



                      Page 19
Advanced Segments




        Page 20
Custom Segmentation
Form Field Drop Off
Tracking PDF Downloads & Videos

• GA allows tracking of events:
   – Downloads, Clicks, PDFs, Flash, outbound links, Videos
• These are not pages. No GA tracking code!
• For PDFs, clicks, use:
   – Use _.Trackpageview
       • Treats the action as a pageview
• Example:
   – Want users to download maps.pdf

 <a href="http://www.example.com/files/map.pdf" onClick="javascript:
 pageTracker._trackPageview('/downloads/map'); ">
Banner Ad, Local Search Tracking

                • Want to put a tracking
                  string in the URL of
                  your local listing

                • Use GA’s URL with
                  unique tracking string
URL Builder




http://www.frankspiano.com/?utm_source=google&utm_medium=maps&utm_content=seattle&utm_campaign=Local
Ecommerce
• Installing
     • Turning it on
     • Tracking code
     • pageTracker._addTrans() & pageTracker._addItem()

• 3rd Party Shopping Carts
     • Order Id; Total
     • Order Id; SKU; price; quantity

• Reports
Ecommerce
Ecommerce
Ecommerce
Q&A



Frank: frankc@pointit.com
Shad: shadracks@pointit.com

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Google Analytics for Marketers and Dummies