This document outlines an agenda for turning signups into sales. It discusses common problems with onboarding users, techniques for improving the user onboarding experience like creating how-to videos and designing frictionless experiences that build trust and delight users. The document also mentions getting teammates invested in improving onboarding by looking at how other companies like AirBnB and Rival IQ approach user onboarding.

1. Turn Signups into Sales
#signups2sales
@samuelhulick
@poornima

2. Agenda
• Common problems
• User onboarding techniques
• How you can get your teammates onboard
with onboarding!

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We have to
make this… … fit into the
hole made for
this …
… using nothing
but that.

12. Start your designing
where your users
start their using

13. build trust

14. make it
frictionless

15. delight!

18. AirBnB
How-to videos

22. Design Teardowns

24. Rival IQ