SupportBee's Echelon Pitch

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Prateek Dayal

Empresariales Tecnología

A Simple & Snappy Help Desk Software that doesn’t kill
your company’s Human Face

Targeted at SMEs that outgrow Gmail for their
Customer Support needs but don’t want a complicated
and bloated software

A Snappy Single Page Web App backed by a powerful
and usable API

The API can be used to

• Route tickets based on customer info

The API can be used to

• Route tickets based on customer info
• Send notiﬁcations to Campﬁre/SMS etc

The API can be used to

• Route tickets based on customer info
• Send notiﬁcations to Campﬁre/SMS etc
• Build custom analytics

Pricing based on volume of tickets and not number of
logins

We really love SupportBee. Even support
agents that are not tech savvy at all are
ﬁnding it easy to use

We love using SupportBee. The only program
that has the right balance of features and
simplicity

Roadmap

• Charge Beta Customers
• Public Launch

Roadmap

• Charge Beta Customers
• Public Launch
• Launch the App platform

Roadmap

• Charge Beta Customers
• Public Launch
• Launch the App platform
• Enjoy the new wealth

Team

• Prateek Dayal (Co-founder/CEO)
• Nithya Rajaram (Co-founder/Customer
Support/Community)
• Avinasha Shastry (Hacker)

Team...
• Bootstrapped Muziboo to over half a
million users

Team...
• Bootstrapped Muziboo to over half a
million users
• and proﬁtability!

Team...
• Bootstrapped Muziboo to over half a
million users
• and proﬁtability!
• Contribute to open source...

Team...
• Bootstrapped Muziboo to over half a
million users
• and proﬁtability!
• Contribute to open source...
• and startup community (hackerstreet.in/
OCC Santiago etc)

http://supportbee.com

http://blog.supportbee.com

http://devblog.supportbee.com

http://github.com/supportbee

Questions?

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SupportBee's Echelon Pitch

1. Prateek Dayal Co-founder/CEO prateek@supportbee.com http://supportbee.com

2. A Simple & Snappy Help Desk Software that doesn’t kill your company’s Human Face

3. Targeted at SMEs that outgrow Gmail for their Customer Support needs but don’t want a complicated and bloated software

6. A Snappy Single Page Web App backed by a powerful and usable API

7. The API can be used to

8. The API can be used to • Route tickets based on customer info

9. The API can be used to • Route tickets based on customer info • Send notiﬁcations to Campﬁre/SMS etc

10. The API can be used to • Route tickets based on customer info • Send notiﬁcations to Campﬁre/SMS etc • Build custom analytics

11. Pricing based on volume of tickets and not number of logins

12. We really love SupportBee. Even support agents that are not tech savvy at all are ﬁnding it easy to use

13. We love using SupportBee. The only program that has the right balance of features and simplicity

14.

15. Roadmap

16. Roadmap • Charge Beta Customers

17. Roadmap • Charge Beta Customers • Public Launch

18. Roadmap • Charge Beta Customers • Public Launch • Launch the App platform

19. Roadmap • Charge Beta Customers • Public Launch • Launch the App platform • Enjoy the new wealth

20. Team • Prateek Dayal (Co-founder/CEO) • Nithya Rajaram (Co-founder/Customer Support/Community) • Avinasha Shastry (Hacker)

21. Team...

22. Team... • Bootstrapped Muziboo to over half a million users

23. Team... • Bootstrapped Muziboo to over half a million users • and proﬁtability!

24. Team... • Bootstrapped Muziboo to over half a million users • and proﬁtability! • Contribute to open source...

25. Team... • Bootstrapped Muziboo to over half a million users • and proﬁtability! • Contribute to open source... • and startup community (hackerstreet.in/ OCC Santiago etc)

26. http://supportbee.com http://blog.supportbee.com http://devblog.supportbee.com http://github.com/supportbee Questions?

SupportBee's Echelon Pitch

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