
Organización/Lugar de trabajo
AVEVA (formerly Schneider Electric Software)Ubicación
Sydney Area, Australia, New South Wales AustraliaOcupación
Sr. Commercialization & BI ManagerSector
Technology / Software / Internet
Sitio web
www.citect.schneider-electric.comAcerca de
Define the software support offerings with value-add features and relevant SLAs; Streamline the Support portfolio to maximise sales; Segment customer base by Support offering; Measure customer satisfaction; Maximise support revenue and margin; Build and update the Support value proposition; Develop and execute Support renewal campaigns; Market intelligence & competitive analysis; Develop marketing collateral and tools to help sell support; Educate sales force on selling support; Manage content updates to Support website; Lead the digital marketing & social media initiatives for the Support offering.