The “Patient Engagement Gap” represents one of the world's largest opportunities to achieve a higher level of care effectiveness. The New England Healthcare Institute recently published a major research piece that calculated this cost at over $290 billion for the U.S. alone. In all likelihood, the worldwide opportunity approaches one trillion dollars.
2. Patient Engagement
Improving patient engagement with their care can
significantly reduce costs and improve outcomes
Individuals that engage with their care plans achieve a
higher level of health or recovery than those who do not
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3. The Patient Engagement Gap
This “Patient Engagement Gap” represents one
of the world’s largest opportunities to achieve a
higher level of care effectiveness. The New
England Healthcare Institute recently published
a major research piece that calculated this
opportunity at over $290 billion of cost savings
for the U.S. alone.
3
4. The Patient Engagement Gap
Base Level Potential
Outcome Outcome
The Engagement Gap
$290 Billion
• Unengaged patients • Fully engaged patients
• Average adherence • Optimal adherence
• Subjective feedback • Objective feedback
• Infrequent biometric data • Frequent biometric data
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5. Putting it in Perspective
Ref: Centers for Disease Control and American Heart Association.
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6. US Health Care Trends
Economy Size US Healthcare % of People Over 653
(Trillions $)1 20%
Spending2 19%
20%
16 14.7
14 Other 13%
25% 15%
12 9.9
10
8 10%
6 4.3 4 Chronic Diseases
3 2.6 4%
4 5%
2 75%
0
0%
1900 2000 2030 2050
US Population2
310
133M (45%) with at 310M total US
least 1 chronic disease population
1: CIA World Fact Book
2: Centers for Disease Control 6
3: Department of Health & Human Services, Administration on Aging
7. Contributors to the Gap
Patients forget to take their drugs
Patients fail to complete rehabilitation
Patients show up for surgery or other critical care
procedures without proper preparation
Historically the health care system has been built
around services rather than outcomes
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8. mHealth Solutions Can Help
Mobile devices have become pervasive, and they allow patients to take their care plans with
them. 72% of physicians use smart phones, tablets or other mobile devices. Over 5 billion
people now use mobile devices.
Integrate into life of patient Integrate with physician
systems
Personalized care plans
EMR integration connects mobile health
Track behaviors via patient input or data to back end systems
(EMR, PHR, etc.)
through remote sensors
Web based interfaces and dashboards
Perform assessments, deliver
education, set alerts and Social media integration
thresholds, establish goals and
Provide health analytics
incentives & more
“Listen” to patient
Personalize care
Monitor and respond to abnormal events
Send reminders
Deliver customized patient education
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9. Conclusions
Closing the Patient Engagement Gap can save more money
than our global community spends on cardiac care and
three times as much as we spend on cancer.
This one trillion dollar (globally) upside represents the
biggest opportunity for mHealth solutions to impact the cost
and effectiveness of care.
The key is to quickly move beyond simple consumer grade
“reminder” applications and deliver a product that entices
the patient into changing their behavior.
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