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               PRESENTS




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                                   BEACH,
                          VIRGINIA BEACH, VIRGINIA
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               PRESENTS




           HUMAN RESOURCE
            DEVELOPMENT




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                                   BEACH,
                          VIRGINIA BEACH, VIRGINIA
Call
888.453.0014




                PRESENTS




           HUMAN RESOURCE
            DEVELOPMENT
         In the 21st Century


                    www.regent.edu
                    www.regent.edu
                                    BEACH,
                           VIRGINIA BEACH, VIRGINIA
Call
888.453.0014




Why is this an important topic today?




           HUMAN RESOURCE
            DEVELOPMENT
         In the 21st Century


                  www.regent.edu
                  www.regent.edu
                                    BEACH,
                           VIRGINIA BEACH, VIRGINIA
Call
888.453.0014




Why is this an important topic today?
                      BECAUSE
      Today almost 75% of all workers need re-
          training in the course of a year.




                          www.regent.edu
                          www.regent.edu
                                              BEACH,
                                     VIRGINIA BEACH, VIRGINIA
Call
888.453.0014




Why is this an important topic today?
                      BECAUSE
      Today almost 75% of all workers need re-
           training in the course of a year.
      The typical worker now changes jobs 5-6
               times during his career.




                          www.regent.edu
                          www.regent.edu
                                              BEACH,
                                     VIRGINIA BEACH, VIRGINIA
Call
888.453.0014




Why is this an important topic today?
                            BECAUSE
      Today almost 75% of all workers need re-
           training in the course of a year.
      The typical worker now changes jobs 5-6
               times during his career.
      An estimated $134 billion was spent on
    employee learning and development in 2008.
           [American Society for Training and Development]




                                  www.regent.edu
                                  www.regent.edu
                                                             BEACH,
                                                    VIRGINIA BEACH, VIRGINIA
Call
888.453.0014




Why is this an important topic today?
                            BECAUSE
      Today almost 75% of all workers need re-
           training in the course of a year.
      The typical worker now changes jobs 5-6
               times during his career.
      An estimated $134 billion was spent on
    employee learning and development in 2008.
           [American Society for Training and Development]

     HRD today can spell the difference between
     success and failure; survival and extinction.

                                  www.regent.edu
                                  www.regent.edu
                                                             BEACH,
                                                    VIRGINIA BEACH, VIRGINIA
Agenda


   This presentation
provides an overview of
 HRD with reference to
 current scholarship on
      the subject.
Agenda
What exactly is HRD?
Agenda
1   What exactly is HRD?

    What constitutes the field of HRD?
Agenda
1   What exactly is HRD?

2   What constitutes the field of HRD?

    What do HRD practitioners do?
Agenda
1   What exactly is HRD?

2   What constitutes the field of HRD?

3   What do HRD practitioners do?

    What are the competencies required to be
    a successful HRD practitioner?
Agenda
1   What exactly is HRD?

2   What constitutes the field of HRD?

3   What do HRD practitioners do?

4   What are the competencies required to be
    a successful HRD practitioner?

    From the 21st century perspective
What is HRD?


 What exactly is Human
Resource Development?
What is this “resource”?
 How do we “develop”
           it?
What is HRD?


 What exactly is Human
Resource Development?
What is this “resource”?
 How do we “develop”
           it?
What is HRD?


 What exactly is Human
Resource Development?
What is this “resource”?
 How do we “develop”
           it?
What is HRD?
When did organizations first
recognize humans as a “resource”?
What is HRD?
When did organizations first
recognize humans as a “resource”?
Peter Drucker
The father of Management
Science
What is HRD?
When did organizations first
recognize humans as a “resource”?
Peter Drucker
The father of Management
Science                    referred to the “human
                           component” of General
                           Motors as a “resource”
What is HRD?
When did organizations first
recognize humans as a “resource”?
Peter Drucker
The father of Management
Science                    referred to the “human
                           component” of General
                           Motors as a “resource”
                                                    1946
What is HRD?
When did organizations first
recognize humans as a “resource”?
Peter Drucker
The father of Management
Science                    referred to the “human
                           component” of General
                           Motors as a “resource”
                                                    1946


Leonard Nadler
Professor Emeritus
What is HRD?
When did organizations first
recognize humans as a “resource”?
Peter Drucker
The father of Management
Science                     referred to the “human
                            component” of General
                            Motors as a “resource”
                                                     1946


Leonard Nadler
Professor Emeritus
                            first coined the term
                           “Human Resource
                             Development”
What is HRD?
When did organizations first
recognize humans as a “resource”?
Peter Drucker
The father of Management
Science                     referred to the “human
                            component” of General
                            Motors as a “resource”
                                                     1946


Leonard Nadler
Professor Emeritus
                            first coined the term
                           “Human Resource
                             Development”
                                                     1970
What is HRD?
What is “Human Resource”
What is HRD?
What is “Human Resource”

                William R. Tracey
What is HRD?
What is “Human Resource”

                   William R. Tracey
   defines


“human resource”
What is HRD?
    What is “Human Resource”

                       William R. Tracey
        defines


    “human resource”
          as

“The people that staff and
operate an organization."
What is HRD?
    What is “Human Resource”

                       William R. Tracey
        defines


    “human resource”
          as

“The people that staff and
operate an organization."
The repository of knowledge, skill,
intelligence and decision-making power.
What is HRD?
What is H.R. “Development”
What is HRD?
What is H.R. “Development”

                Jerry Gilley &
                Steven Eggland




                             1989
What is HRD?
What is H.R. “Development”

                 Jerry Gilley &
     define
                 Steven Eggland
H.R. “development”




                             1989
What is HRD?
    What is H.R. “Development”

                    Jerry Gilley &
        define
                    Steven Eggland
   H.R. “development”
         as

“Advancement of knowledge,
skills and competencies for
the purpose of improving
performance within an            1989

organization"
What is HRD?
    What is H.R. “Development”

                    Jerry Gilley &
        define
                    Steven Eggland
   H.R. “development”
         as

“Advancement of knowledge,
skills and competencies for
the purpose of improving
performance within an            1989

organization"
What is HRD?
    What is H.R. “Development”

                    Jerry Gilley &
        define
                    Steven Eggland
   H.R. “development”
         as

“Advancement of knowledge,
skills and competencies for
the purpose of improving
performance within an            1989

organization"
What is HRD?
    What is H.R. “Development”

                    Jerry Gilley &
        define
                    Steven Eggland
   H.R. “development”
         as

“Advancement of knowledge,
skills and competencies for
the purpose of improving
performance within an            1989

organization"
What is HRD?
    What is H.R. “Development”

                    Jerry Gilley &
        define
                    Steven Eggland
   H.R. “development”
         as

“Advancement of knowledge,
skills and competencies for
the purpose of improving
performance within an            1989

organization."
What is HRD?
Definition of “HRD”   from




                             Jerry Gilley &
                             Steven Eggland
What is HRD?
Definition of “HRD”

“Organized learning
activities arranged within
an organization in order to
improve performance
and/or personal growth for
the purpose of improving
the job, the individual,      Jerry Gilley &
                              Steven Eggland
and/or the organization."
What is HRD?
Definition of “HRD”

“Organized learning
activities arranged within
an organization in order to
improve performance
and/or personal growth for
the purpose of improving
the job, the individual,      Jerry Gilley &
                              Steven Eggland
and/or the organization."
What is HRD?
Definition of “HRD”

“Organized learning
activities arranged within
an organization in order to
improve performance
and/or personal growth for
the purpose of improving
the job, the individual,      Jerry Gilley &
                              Steven Eggland
and/or the organization."
What is HRD?
Definition of “HRD”

“Organized learning
activities arranged within
an organization in order to
improve performance
and/or personal growth for
the purpose of improving
the job, the individual,      Jerry Gilley &
                              Steven Eggland
and/or the organization."
What is HRD?
Definition of “HRD”

“Organized learning
activities arranged within
an organization in order to
improve performance
and/or personal growth for
the purpose of improving
the job, the individual,      Jerry Gilley &
                              Steven Eggland
and/or the organization."
What is HRD?
Definition of “HRD”

“Organized learning
activities arranged within
an organization in order to
improve performance
and/or personal growth for
the purpose of improving
the job, the individual,      Jerry Gilley &
                              Steven Eggland
and/or the organization."
What is HRD?
Definition of “HRD”

“Organized learning
activities arranged within
an organization in order to
improve performance
and/or personal growth for
the purpose of improving
the job, the individual,      Jerry Gilley &
                              Steven Eggland
and/or the organization."
What is HRD?
Definition of “HRD”

“Organized learning
activities arranged within
an organization in order to
improve performance
and/or personal growth for
the purpose of improving
the job, the individual,      Jerry Gilley &
                              Steven Eggland
and/or the organization."
What is HRD?
HRD Vision Statement
What is HRD?
HRD Vision Statement




 Let’s look at a couple of
 HRD Vision Statements
  from the real world…
What is HRD?
       HRD Vision Statement

To create, encourage, and maintain an
environment that supports, develops
and maintains the well-being of the
workforce.
                              Penn State
What is HRD?
         HRD Vision Statement
HRD is dedicated to meeting the
organization mission area HR needs in a
manner that is customer driven and cost
effective; values the diversity of our
employees and works collectively to make
USDA the employer of choice in the human
resources community; and, continually
seeks and uses innovative approaches that
are models for the Government as a whole.
               United States Dept of Agriculture
What is HRD?
HRD Mission Statement
What is HRD?
HRD Mission Statement




 So what is the “Mission”
        of HRD?
What is HRD?
       HRD Mission Statement
Short answer: To operationalize the HRD
Vision Statement.
What is HRD?
       HRD Mission Statement
Short answer: To operationalize the HRD
Vision Statement.
Another answer: To accomplish the
“purpose of HRD”
What is HRD?
        HRD Mission Statement
Short answer: To operationalize the HRD
Vision Statement.
Another answer: To accomplish the
“purpose of HRD”, which is, to bring about
changes that cause the organizational and
performance improvements
What is HRD?
        HRD Mission Statement
Short answer: To operationalize the HRD
Vision Statement.
Another answer: To accomplish the
“purpose of HRD”, which is, to bring about
changes that cause the organizational and
performance improvements necessary to
enhance the organization.
What is HRD?
        HRD Mission Statement
Short answer: To operationalize the HRD
Vision Statement.
Another answer: To accomplish the
“purpose of HRD”, which is, to bring about
changes that cause the organizational and
performance improvements necessary to
enhance the organization.
Long answer: To properly address all the
components of HRD
What is HRD?
        HRD Mission Statement
Short answer: To operationalize the HRD
Vision Statement.
Another answer: To accomplish the
“purpose of HRD”, which is, to bring about
changes that cause the organizational and
performance improvements necessary to
enhance the organization.
Long answer: To properly address all the
components of HRD – which we shall see
in the next section.
What constitutes HRD?


      Here we dig deeper
     beyond the scholarly
      definitions into the
     demystified world of
        practical HRD.
What constitutes HRD?
FOUR FUNDAMENTAL COMPONENTS
What constitutes HRD?
FOUR FUNDAMENTAL COMPONENTS

  Individual development
What constitutes HRD?
FOUR FUNDAMENTAL COMPONENTS

1   Individual development

    Career development
What constitutes HRD?
FOUR FUNDAMENTAL COMPONENTS

1   Individual development

2   Career development

    Performance management
What constitutes HRD?
FOUR FUNDAMENTAL COMPONENTS

1   Individual development

2   Career development

3   Performance management

    Organizational development
What constitutes HRD?
FOUR FUNDAMENTAL COMPONENTS

1   Individual development

2   Career development

3   Performance management

4   Organizational development


    From the 21st century perspective
What constitutes HRD?
FOUR FUNDAMENTAL COMPONENTS



      These components could
      be examined in terms of
       (a) their FOCUS, and (b)
         what RESULTS they
       achieve (whether short
         term or long term).
What constitutes HRD?
FOUR FUNDAMENTAL COMPONENTS
           F O C U S



      These components could
      be examined in terms of
       (a) their FOCUS, and (b)
         what RESULTS they
       achieve (whether short
         term or long term).


           F O C U S
What constitutes HRD?
FOUR FUNDAMENTAL COMPONENTS
              F O C U S
      Individual      Organization


      These components could
      be examined in terms of
       (a) their FOCUS, and (b)
         what RESULTS they
       achieve (whether short
         term or long term).

      Individual      Organization
              F O C U S
What constitutes HRD?
FOUR FUNDAMENTAL COMPONENTS
                           F O C U S
                   Individual      Organization




                                                  R E S U L T S
                                                  R E S U L T S
                   These components could
 R E S U L T S




                   be examined in terms of
                    (a) their FOCUS, and (b)
                      what RESULTS they
                    achieve (whether short
                      term or long term).

                   Individual      Organization
                           F O C U S
What constitutes HRD?
FOUR FUNDAMENTAL COMPONENTS
                                F O C U S
                        Individual      Organization




                                                       Short-term
                                                       Short
           Short-term
                 term




                                                                    R E S U L T S
                                                                    R E S U L T S
                        These components could
  R E S U L T S




                        be examined in terms of
                         (a) their FOCUS, and (b)
                           what RESULTS they



                                                       Long-term
 Long-term




                         achieve (whether short
                           term or long term).

                        Individual      Organization
                                F O C U S
What constitutes HRD?
FOUR FUNDAMENTAL COMPONENTS
                                F O C U S
                        Individual      Organization




                                                       Short-term
                                                       Short
           Short-term
                 term




                                                                    R E S U L T S
                                                                    R E S U L T S
                        These components could
  R E S U L T S




                        be examined in terms of
                         (a) their FOCUS, and (b)
                           what RESULTS they



                                                       Long-term
 Long-term




                         achieve (whether short
                           term or long term).

                        Individual      Organization
                                F O C U S
What constitutes HRD?
FOUR FUNDAMENTAL COMPONENTS
                                F O C U S
                        Individual      Organization




                                                       Short-term
                                                       Short
           Short-term
                 term




                                                                    R E S U L T S
                                                                    R E S U L T S
  R E S U L T S




                               HRD Roles
                              and Practices



                                                       Long-term
 Long-term




                        Individual      Organization
                                F O C U S
What constitutes HRD?
FOUR FUNDAMENTAL COMPONENTS
                                   F O C U S
                           Individual      Organization
                        Individual




                                                          Short-term
                                                          Short
           Short-term
                 term




                        Development




                                                                       R E S U L T S
                                                                       R E S U L T S
  R E S U L T S




                                  HRD Roles
                                 and Practices



                                                          Long-term
 Long-term




                           Individual      Organization
                                   F O C U S
What constitutes HRD?
FOUR FUNDAMENTAL COMPONENTS
                                   F O C U S
                           Individual      Organization
                        Individual




                                                          Short-term
                                                          Short
           Short-term
                 term




                        Development




                                                                       R E S U L T S
                                                                       R E S U L T S
  R E S U L T S




                                  HRD Roles
                                 and Practices



                                                          Long-term
 Long-term




                        Career
                        Development
                           Individual      Organization
                                   F O C U S
What constitutes HRD?
FOUR FUNDAMENTAL COMPONENTS
                                   F O C U S
                           Individual      Organization
                        Individual         Performance




                                                          Short-term
                                                          Short
           Short-term
                 term




                        Development        Management




                                                                       R E S U L T S
                                                                       R E S U L T S
  R E S U L T S




                                  HRD Roles
                                 and Practices



                                                          Long-term
 Long-term




                        Career
                        Development
                           Individual      Organization
                                   F O C U S
What constitutes HRD?
FOUR FUNDAMENTAL COMPONENTS
                                   F O C U S
                           Individual      Organization
                        Individual         Performance




                                                          Short-term
                                                          Short
           Short-term
                 term




                        Development        Management




                                                                       R E S U L T S
                                                                       R E S U L T S
  R E S U L T S




                                  HRD Roles
                                 and Practices



                                                          Long-term
 Long-term




                        Career             Organization
                        Development        Development
                           Individual      Organization
                                   F O C U S
What constitutes HRD?
FOUR FUNDAMENTAL COMPONENTS
                                   F O C U S
                           Individual      Organization
                        Individual         Performance




                                                          Short-term
                                                          Short
           Short-term
                 term




                        Development        Management




                                                                       R E S U L T S
                                                                       R E S U L T S
                               Let’s examine each of
  R E S U L T S




                               these in some detail…
                                  HRD Roles
                                 and Practices



                                                          Long-term
 Long-term




                        Career             Organization
                        Development        Development
                           Individual      Organization
                                   F O C U S
What constitutes HRD?
   Individual Development
What constitutes HRD?
      Individual Development

Personal development
What constitutes HRD?
       Individual Development

Personal development

Acquisition of new knowledge
What constitutes HRD?
       Individual Development

Personal development

Acquisition of new knowledge

New skills
What constitutes HRD?
       Individual Development

Personal development

Acquisition of new knowledge

New skills

Improved behavior
What constitutes HRD?
       Individual Development

Personal development

Acquisition of new knowledge

New skills

Improved behavior

             FOCUS
What constitutes HRD?
       Individual Development

Personal development

Acquisition of new knowledge

New skills

Improved behavior

              FOCUS
             Individual
What constitutes HRD?
       Individual Development

Personal development

Acquisition of new knowledge

New skills

Improved behavior

              FOCUS       RESULT
             Individual
What constitutes HRD?
       Individual Development

Personal development

Acquisition of new knowledge

New skills

Improved behavior

              FOCUS        RESULT
             Individual   Short-term
What constitutes HRD?
       Individual Development

Personal development

Acquisition of new knowledge

New skills

Improved behavior

              FOCUS        RESULT
             Individual   Short-term
What constitutes HRD?
    Career Development
What constitutes HRD?
         Career Development
Professional development
What constitutes HRD?
          Career Development
Professional development
Analyze and identify individual interests,
values, and competencies required for
future jobs
What constitutes HRD?
          Career Development
Professional development
Analyze and identify individual interests,
values, and competencies required for
future jobs
Individual activities: Career planning,
career awareness, etc.
What constitutes HRD?
          Career Development
Professional development
Analyze and identify individual interests,
values, and competencies required for
future jobs
Individual activities: Career planning,
career awareness, etc.
Organizational activities: mentoring,
counseling, workshops, seminars, etc.
What constitutes HRD?
          Career Development
Professional development
Analyze and identify individual interests,
values, and competencies required for
future jobs
Individual activities: Career planning,
career awareness, etc.
Organizational activities: mentoring,
counseling, workshops, seminars, etc.
             FOCUS
What constitutes HRD?
          Career Development
Professional development
Analyze and identify individual interests,
values, and competencies required for
future jobs
Individual activities: Career planning,
career awareness, etc.
Organizational activities: mentoring,
counseling, workshops, seminars, etc.
             FOCUS
            Individual
What constitutes HRD?
          Career Development
Professional development
Analyze and identify individual interests,
values, and competencies required for
future jobs
Individual activities: Career planning,
career awareness, etc.
Organizational activities: mentoring,
counseling, workshops, seminars, etc.
             FOCUS       RESULT
            Individual
What constitutes HRD?
          Career Development
Professional development
Analyze and identify individual interests,
values, and competencies required for
future jobs
Individual activities: Career planning,
career awareness, etc.
Organizational activities: mentoring,
counseling, workshops, seminars, etc.
             FOCUS        RESULT
            Individual   Long-term
What constitutes HRD?
          Career Development
Professional development
Analyze and identify individual interests,
values, and competencies required for
future jobs
Individual activities: Career planning,
career awareness, etc.
Organizational activities: mentoring,
counseling, workshops, seminars, etc.
             FOCUS        RESULT
            Individual   Long-term
What constitutes HRD?
  Performance Management
What constitutes HRD?
      Performance Management
Systematic approach to improving
organization performance
What constitutes HRD?
      Performance Management
Systematic approach to improving
organization performance
Match the right individual with the right
knowledge, tools, environment and job
What constitutes HRD?
       Performance Management
Systematic approach to improving
organization performance
Match the right individual with the right
knowledge, tools, environment and job
Relies on performance, causal and root-
cause analysis to measure performance
What constitutes HRD?
       Performance Management
Systematic approach to improving
organization performance
Match the right individual with the right
knowledge, tools, environment and job
Relies on performance, causal and root-
cause analysis to measure performance
Analyses motivation system, work
environment, appraisal systems, etc.
What constitutes HRD?
       Performance Management
Systematic approach to improving
organization performance
Match the right individual with the right
knowledge, tools, environment and job
Relies on performance, causal and root-
cause analysis to measure performance
Analyses motivation system, work
environment, appraisal systems, etc.
             FOCUS
What constitutes HRD?
       Performance Management
Systematic approach to improving
organization performance
Match the right individual with the right
knowledge, tools, environment and job
Relies on performance, causal and root-
cause analysis to measure performance
Analyses motivation system, work
environment, appraisal systems, etc.
             FOCUS
           Organization
What constitutes HRD?
       Performance Management
Systematic approach to improving
organization performance
Match the right individual with the right
knowledge, tools, environment and job
Relies on performance, causal and root-
cause analysis to measure performance
Analyses motivation system, work
environment, appraisal systems, etc.
             FOCUS         RESULT
           Organization   Short-term
What constitutes HRD?
       Performance Management
Systematic approach to improving
organization performance
Match the right individual with the right
knowledge, tools, environment and job
Relies on performance, causal and root-
cause analysis to measure performance
Analyses motivation system, work
environment, appraisal systems, etc.
             FOCUS         RESULT
           Organization   Short-term
What constitutes HRD?
       Performance Management
Systematic approach to improving
organization performance
Match the right individual with the right
knowledge, tools, environment and job
Relies on performance, causal and root-
cause analysis to measure performance
Analyses motivation system, work
environment, appraisal systems, etc.
             FOCUS         RESULT
           Organization   Short-term
What constitutes HRD?
  Organization Development
What constitutes HRD?
      Organization Development
Directed at constructing new and creative
organizational solutions to problems
What constitutes HRD?
      Organization Development
Directed at constructing new and creative
organizational solutions to problems
Enhances congruence among culture,
structure, processes, mission & procedure
What constitutes HRD?
       Organization Development
Directed at constructing new and creative
organizational solutions to problems
Enhances congruence among culture,
structure, processes, mission & procedure
Promotes closer working relation among
practices, strategies and leadership
What constitutes HRD?
       Organization Development
Directed at constructing new and creative
organizational solutions to problems
Enhances congruence among culture,
structure, processes, mission & procedure
Promotes closer working relation among
practices, strategies and leadership
Enables organization to regenerate itself
as it confronts new challenges
What constitutes HRD?
       Organization Development
Directed at constructing new and creative
organizational solutions to problems
Enhances congruence among culture,
structure, processes, mission & procedure
Promotes closer working relation among
practices, strategies and leadership
Enables organization to regenerate itself
as it confronts new challenges
            FOCUS
What constitutes HRD?
       Organization Development
Directed at constructing new and creative
organizational solutions to problems
Enhances congruence among culture,
structure, processes, mission & procedure
Promotes closer working relation among
practices, strategies and leadership
Enables organization to regenerate itself
as it confronts new challenges
             FOCUS
           Organization
What constitutes HRD?
       Organization Development
Directed at constructing new and creative
organizational solutions to problems
Enhances congruence among culture,
structure, processes, mission & procedure
Promotes closer working relation among
practices, strategies and leadership
Enables organization to regenerate itself
as it confronts new challenges
             FOCUS        RESULT
           Organization
What constitutes HRD?
       Organization Development
Directed at constructing new and creative
organizational solutions to problems
Enhances congruence among culture,
structure, processes, mission & procedure
Promotes closer working relation among
practices, strategies and leadership
Enables organization to regenerate itself
as it confronts new challenges
             FOCUS         RESULT
           Organization   Long-term
What constitutes HRD?
       Organization Development
Directed at constructing new and creative
organizational solutions to problems
Enhances congruence among culture,
structure, processes, mission & procedure
Promotes closer working relation among
practices, strategies and leadership
Enables organization to regenerate itself
as it confronts new challenges
             FOCUS         RESULT
           Organization   Long-term
What do HRD Practitioners do?


          Let us now examine
           exactly what HRD
        practitioners actually do
          to achieve the goals
             defined so far.
What do HRD Practitioners do?
                     Patricia McLagan




                      “Great Ideas Revisited”
                               1996
What do HRD Practitioners do?
 9 Important Roles   IDENTIFIED   Patricia McLagan




                                  “Great Ideas Revisited”
                                           1996
What do HRD Practitioners do?
 9 Important Roles             IDENTIFIED   Patricia McLagan

 1. HR Strategic Director
 2. HR Systems Designer and
    Developer              Prepares strategy
 3. Organization Change Consultant
                        surrounding issues and
 4. Organization Design Consultant
                         trends concerning an
 5. Learning Program Specialist
                        organization's external
 6. Instructor / Facilitator
 7. Individual Developmentinternal people. Ideas Revisited”
                         and & Career
                                          “Great
    Consultant                                   1996

 8. Performance Consultant
 9. Researcher
What do HRD Practitioners do?
 9 Important Roles             IDENTIFIED   Patricia McLagan

 1. HR Strategic Director
 2. HR Systems Designer and
    Developer
 3. Organization Change Consultant
 4. Organization Design Consultant
                         Designs and prepares
 5. Learning Program Specialist
 6. Instructor / FacilitatorHR systems for
                           implementation.
 7. Individual Development & Career “Great Ideas Revisited”
    Consultant                                1996

 8. Performance Consultant
 9. Researcher
What do HRD Practitioners do?
 9 Important Roles             IDENTIFIED   Patricia McLagan

 1. HR Strategic Director
 2. HR Systems Designer and
    Developer
 3. Organization Change Consultant
 4. Organization Design Consultant the
                             Facilitates
 5. Learning Program Specialist
                           development and
 6. Instructor / Facilitator
                          implementation of
 7. Individual Development & Career “Great Ideas Revisited”
    Consultant               strategies for  1996

 8. Performance Consultant   transforming
 9. Researcher               organizations.
What do HRD Practitioners do?
                        Identifies the work
 9 Important Roles         IDENTIFIED   Patricia McLagan
                         required to fulfill
 1. HR Strategic Director organizational
 2. HR Systems Designer and strategies.
      Developer
 3.   Organization Change Consultant
 4.   Organization Design Consultant
 5.   Learning Program Specialist
 6.   Instructor / Facilitator
 7.   Individual Development & Career     “Great Ideas Revisited”
      Consultant                                   1996

 8.   Performance Consultant
 9.   Researcher
What do HRD Practitioners do?
                        Identifies needs to
 9 Important Roles design and develop McLagan
                            IDENTIFIED  Patricia

                        structured learning
 1. HR Strategic Director
 2. HR Systems Designer and and materials
                      programs
    Developer          in a variety of media
 3. Organization Change Consultant
                              formats.
 4. Organization Design Consultant
 5. Learning Program Specialist
 6. Instructor / Facilitator
 7. Individual Development & Career   “Great Ideas Revisited”
    Consultant                                 1996

 8. Performance Consultant
 9. Researcher
What do HRD Practitioners do?
 9 Important Roles           IDENTIFIED   Patricia McLagan
                   Presents information;
 1. HR Strategic Director
                 leads structural learning
 2. HR Systems Designer and and group
                  experiences
    Developer
                  discussions; facilitates
 3. Organization Change Consultant
                     group processes.
 4. Organization Design Consultant
 5. Learning Program Specialist
 6. Instructor / Facilitator
 7. Individual Development & Career         “Great Ideas Revisited”
    Consultant                                       1996

 8. Performance Consultant
 9. Researcher
What do HRD Practitioners do?
 9 Important Roles          IDENTIFIED   Patricia McLagan
                   Helps people assess
 1. HR Strategic Director
                   their competencies,
 2. HR Systems Designer and
    Developer    values and goals so they
                  can identify, plan, and
 3. Organization Change Consultant
                        implement
 4. Organization Design Consultant
 5. Learning Program Specialistactions.
                  development
 6. Instructor / Facilitator
 7. Individual Development & Career        “Great Ideas Revisited”
    Consultant                                      1996

 8. Performance Consultant
 9. Researcher
What do HRD Practitioners do?
 9 Important Roles             IDENTIFIED   Patricia McLagan

 1. HR Strategic Director
 2. HR Systems Designer and
                       Assists groups or
    Developer     individuals to add value
 3. Organization Change Consultant
                      in the workplace;
 4. Organization Design Consultant
                  coaching and consulting
 5. Learning Program Specialist
 6. Instructor / Facilitator both analysis
                  to perform
                    and systems-design.
 7. Individual Development & Career “Great Ideas Revisited”
    Consultant                               1996

 8. Performance Consultant
 9. Researcher
What do HRD Practitioners do?
 9 Important Roles         IDENTIFIED   Patricia McLagan

 1. HR Strategic Director
 2. HR Systems Designer and
    Developer
          Assesses HRD practices
 3. Organization Change Consultant
          and programs and their
 4. Organization Design Consultant
            impact empirically;
 5. Learning Program Specialist
          communicates results;
 6. Instructor / Facilitator
 7. Individual Development and
          accelerates change & Career   “Great Ideas Revisited”
    Consultantdevelopment.                       1996

 8. Performance Consultant
 9. Researcher
What do HRD Practitioners do?
 9 Important Roles        IDENTIFIED   Patricia McLagan

 1. HR Strategic Director
 2. HR Systems Designer and
    Developer
 3. Organization Change Consultant
 4. Organization Design Consultant
 5. Learning Program Specialist
 6. Instructor / Facilitator
 7. Individual Development & Career    “Great Ideas Revisited”
    Consultant                                  1996

 8. Performance Consultant
 9. Researcher
What do HRD Practitioners do?
                     Jerry Gilley &
                     Steven Eggland




                           1989
What do HRD Practitioners do?
 5 Broad Categories   IDENTIFIED   Jerry Gilley &
                                   Steven Eggland




                                         1989
What do HRD Practitioners do?
 5 Broad Categories       IDENTIFIED   Jerry Gilley &
                                       Steven Eggland
 1. Leaders and Managers
 2. Learning Agents
        Key position.
 3. Instructional Designers
 4. Performance Engineers
 5. (1) Management of(Performance
     HRD Consultants
     and Change Agents)
 organizational learning
   and performance.
                                             1989
What do HRD Practitioners do?
 5 Broad Categories            IDENTIFIED   Jerry Gilley &
                                            Steven Eggland
 1. Leaders and Managers
 2. Learning Agents
        Key position.
 3. Instructional Designers
        (2) Operational
 4. Performance Engineers
      management for
 5. (1) Management of(Performance
     HRD Consultants
     and Change Agents)
    planning, organizing,
 organizational learning
 staffing, controlling, etc.
   and performance.
                                                  1989
What do HRD Practitioners do?
 5 Broad Categories            IDENTIFIED   Jerry Gilley &
                                            Steven Eggland
 1. Leaders and Managers
 2. Learning Agents
        Key position.
 3. Instructional Designers
          (3) Strategist
        (2) Operational
 4. Performance Engineers
 5. (1) Management long-
     responsible forfor
      management of
     HRD Consultants (Performance
       term planning and
     and Change Agents)
    planning, organizing,
 organizational learning
  integrating HRD into the
 staffing, controlling, etc.
    and performance.
        organization.
                                                  1989
What do HRD Practitioners do?
 5 Broad Categories            IDENTIFIED   Jerry Gilley &
                                            Steven Eggland
 1. Leaders and Managers
 2. Learning Agents
        Key position.
 3. Instructional Designers
          (3) Strategist
        (2) Operational
 4. Performance Engineers
 5. (1) Management long-
      responsible forfor
       management of
     HRD Consultants (Performance
     (4) Developing strategic
       term planning and
     and Change Agents)
    planning, organizing,
 organizational learning
      business partnerships
  integrating HRD into the
 staffing, controlling, etc.
   within the organization.
    and performance.
        organization.
                                                  1989
What do HRD Practitioners do?
 5 Broad Categories             IDENTIFIED   Jerry Gilley &
                                             Steven Eggland
 1. Leaders and Managers
 2. Learning Agents
         Key position.
 3. Instructional Designers
           (3) Strategist
         (2) Operational
 4. Performance Engineers
 5. (1) Management long-
      responsible forspecialist
       (5) Marketing for
        management of
     HRD Consultants (Performance
     (4) Developing strategic
        term planning and
     and Change Agents)
    planning, organizing,
            responsible for
 organizational learning
      business partnerships
  integrating HRD into the
 staffing, controlling,within
    and performance. etc.
     promoting HRD
   within the organization.
        organization.
        the organization.                          1989
What do HRD Practitioners do?
 5 Broad Categories              IDENTIFIED   Jerry Gilley &
                                              Steven Eggland
 1. Leaders and Managers
 2. Learning Agents
         Key position.
 3. Instructional Designers
           (3) Strategist
         (2) Operational
 4. Performance Engineers
 5. (1) Management long-
      responsible forspecialist
       (5) Marketing for
        management of
     HRD Consultants (Performance
     (4) Developing strategic
        term planning and
     and Change Agents)
    planning, organizing,
            responsible for
 organizational learning
      business partnerships
       (6) Providing strategic
  integrating HRD into the
 staffing, controlling,within
    and performance. etc.
     promoting HRD
   within the organization.
             leadership.
         organization.
         the organization.                          1989
What do HRD Practitioners do?
 5 Broad Categories              IDENTIFIED   Jerry Gilley &
                                              Steven Eggland
 1.   Leaders and Managers
 2.   Learning Agents
 3.   Instructional Designers
 4.   Performance Engineers
       Instructors responsible
 5.   HRD Consultants (Performance
            for presenting
      and Change Agents)
      information for learning
       programs and training
             activities.                            1989
What do HRD Practitioners do?
 5 Broad Categories          IDENTIFIED   Jerry Gilley &
                                          Steven Eggland
 1.   Leaders and Managers
 2.   Learning Agents
 3.   Instructional Designers
 4.   Performance Engineers
 5.   HRD Consultants (Performance
      and Change Agents) and
             Design, develop
             evaluate learning
                 activities.                    1989
What do Conduct performance,
        HRD Practitioners do?
        causal and root-cause
 5 Broad Categories to determine
              analysis     IDENTIFIED   Jerry Gilley &
                                        Steven Eggland
               current and desired
 1. Leaders and Managers
                  performance.
 2. Learning Agents
 3. Instructional Designers
 4. Performance Engineers
 5. HRD Consultants (Performance
    and Change Agents)


                                              1989
What do HRD Practitioners do?
              Complex and difficult
 5 Broad Categories
             role; facilitatesIDENTIFIED
                               problem     Jerry Gilley &
                                           Steven Eggland
              solving to bring about
 1. Leaders and Managers
 2. Learning Agents change.
 3. Instructional Designers
 4. Performance Engineers
 5. HRD Consultants (Performance
    and Change Agents)


                                                 1989
What do HRD Practitioners do?
 5 Broad Categories        IDENTIFIED   Jerry Gilley &
                                        Steven Eggland
 1.   Leaders and Managers
 2.   Learning Agents
 3.   Instructional Designers
 4.   Performance Engineers
 5.   HRD Consultants (Performance
      and Change Agents)


                                              1989
What do HRD Practitioners do?
 5 Broad Categories        IDENTIFIED   Jerry Gilley &
                                        Steven Eggland
 1.   Leaders and Managers
 2.   Learning Agents
 3.   Instructional Designers
 4.   Performance Engineers
 5.   HRD Consultants (Performance
      and Change Agents)
 Question: What kind of
 competencies do these roles                  1989
 demand?
What do HRD Practitioners do?
 5 Broad Categories        IDENTIFIED   Jerry Gilley &
                                        Steven Eggland
 1.   Leaders and Managers
 2.   Learning Agents
 3.   Instructional Designers
 4.   Performance Engineers
 5.   HRD Consultants (Performance
      and Change Agents)
 Question: What kind of
 competencies do these roles                  1989
 demand?
 That is the subject of the next section…
What Competencies required?
 … to be a successful HRD practitioner.


            Now that have seen
               what the HRD
          practitioners “do”, let us
            see what “skills” are
          required to fulfill these
                    roles.
What Competencies required?
 Role   Leaders and Managers
What Competencies required?
          Leaders and Managers
1. Strong interpersonal skills     Jerry Gilley &
2. Assertion skills                Steven Eggland
3. Conflict-resolution skills
4. Collaborative problem-solving
   skills
5. Mentoring skills
6. Establishing appropriate
   performance goals
7. Performance evaluation skills

                                         1989
What Competencies required?
          Leaders and Managers
1. Strong interpersonal skills     Jerry Gilley &
2. Assertion skills                Steven Eggland
3. Conflict-resolution skills
4. Collaborative problem-solving
   skills
5. Mentoring skills
6. Establishing appropriate
   performance goals
7. Performance evaluation skills

                                         1989
What Competencies required?
          Leaders and Managers
1. Strong interpersonal skills     Jerry Gilley &
2. Assertion skills                Steven Eggland
3. Conflict-resolution skills
4. Collaborative problem-solving
   skills
5. Mentoring skills
6. Establishing appropriate
   performance goals
7. Performance evaluation skills

                                         1989
What Competencies required?
          Leaders and Managers
1. Strong interpersonal skills     Jerry Gilley &
2. Assertion skills                Steven Eggland
3. Conflict-resolution skills
4. Collaborative problem-solving
   skills
5. Mentoring skills
6. Establishing appropriate
   performance goals
7. Performance evaluation skills

                                         1989
What Competencies required?
          Leaders and Managers
1. Strong interpersonal skills     Jerry Gilley &
2. Assertion skills                Steven Eggland
3. Conflict-resolution skills
4. Collaborative problem-solving
   skills
5. Mentoring skills
6. Establishing appropriate
   performance goals
7. Performance evaluation skills

                                         1989
What Competencies required?
          Leaders and Managers
1. Strong interpersonal skills     Jerry Gilley &
2. Assertion skills                Steven Eggland
3. Conflict-resolution skills
4. Collaborative problem-solving
   skills
5. Mentoring skills
6. Establishing appropriate
   performance goals
7. Performance evaluation skills

                                         1989
What Competencies required?
          Leaders and Managers
1. Strong interpersonal skills     Jerry Gilley &
2. Assertion skills                Steven Eggland
3. Conflict-resolution skills
4. Collaborative problem-solving
   skills
5. Mentoring skills
6. Establishing appropriate
   performance goals
7. Performance evaluation skills

                                         1989
What Competencies required?
          Leaders and Managers
1. Strong interpersonal skills     Jerry Gilley &
2. Assertion skills                Steven Eggland
3. Conflict-resolution skills
4. Collaborative problem-solving
   skills
5. Mentoring skills
6. Establishing appropriate
   performance goals
7. Performance evaluation skills

                                         1989
What Competencies required?
  Role   Learning Agents
What Competencies required?
                Learning Agents
1. Good analysis and evaluation           Jerry Gilley &
   skills                                 Steven Eggland
2. Excellent group facilitation skills:
   Should relate well to others
3. High intelligence
4. Teaching skills; wants to teach
5. Seeks self-actualization, rather
   than security and money
6. Powerful written communication
   and presentation skills
7. Program design skills                        1989

8. Experience in subject-matter
What Competencies required?
                Learning Agents
1. Good analysis and evaluation           Jerry Gilley &
   skills                                 Steven Eggland
2. Excellent group facilitation skills:
   Should relate well to others
3. High intelligence
4. Teaching skills; wants to teach
5. Seeks self-actualization, rather
   than security and money
6. Powerful written communication
   and presentation skills
7. Program design skills                        1989

8. Experience in subject-matter
What Competencies required?
                Learning Agents
1. Good analysis and evaluation           Jerry Gilley &
   skills                                 Steven Eggland
2. Excellent group facilitation skills:
   Should relate well to others
3. High intelligence
4. Teaching skills; wants to teach
5. Seeks self-actualization, rather
   than security and money
6. Powerful written communication
   and presentation skills
7. Program design skills                        1989

8. Experience in subject-matter
What Competencies required?
                Learning Agents
1. Good analysis and evaluation           Jerry Gilley &
   skills                                 Steven Eggland
2. Excellent group facilitation skills:
   Should relate well to others
3. High intelligence
4. Teaching skills; wants to teach
5. Seeks self-actualization, rather
   than security and money
6. Powerful written communication
   and presentation skills
7. Program design skills                        1989

8. Experience in subject-matter
What Competencies required?
                Learning Agents
1. Good analysis and evaluation           Jerry Gilley &
   skills                                 Steven Eggland
2. Excellent group facilitation skills:
   Should relate well to others
3. High intelligence
4. Teaching skills; wants to teach
5. Seeks self-actualization, rather
   than security and money
6. Powerful written communication
   and presentation skills
7. Program design skills                        1989

8. Experience in subject-matter
What Competencies required?
                Learning Agents
1. Good analysis and evaluation           Jerry Gilley &
   skills                                 Steven Eggland
2. Excellent group facilitation skills:
   Should relate well to others
3. High intelligence
4. Teaching skills; wants to teach
5. Seeks self-actualization, rather
   than security and money
6. Powerful written communication
   and presentation skills
7. Program design skills                        1989

8. Experience in subject-matter
What Competencies required?
                Learning Agents
1. Good analysis and evaluation           Jerry Gilley &
   skills                                 Steven Eggland
2. Excellent group facilitation skills:
   Should relate well to others
3. High intelligence
4. Teaching skills; wants to teach
5. Seeks self-actualization, rather
   than security and money
6. Powerful written communication
   and presentation skills
7. Program design skills                        1989

8. Experience in subject-matter
What Competencies required?
                Learning Agents
1. Good analysis and evaluation           Jerry Gilley &
   skills                                 Steven Eggland
2. Excellent group facilitation skills:
   Should relate well to others
3. High intelligence
4. Teaching skills; wants to teach
5. Seeks self-actualization, rather
   than security and money
6. Powerful written communication
   and presentation skills
7. Program design skills                        1989

8. Experience in subject-matter
What Competencies required?
                Learning Agents
1. Good analysis and evaluation           Jerry Gilley &
   skills                                 Steven Eggland
2. Excellent group facilitation skills:
   Should relate well to others
3. High intelligence
4. Teaching skills; wants to teach
5. Seeks self-actualization, rather
   than security and money
6. Powerful written communication
   and presentation skills
7. Program design skills                        1989

8. Experience in subject-matter
What Competencies required?
 Role   Instructional Designers
What Competencies required?
          Instructional Designers
1. Ability to conduct needs            Jerry Gilley &
   assessment                          Steven Eggland
2. Assess learners and trainees
3. Analysis of job, task and content
4. Develop performance
   measurements
5. Specify instructional strategies
6. Design instructional material
7. Evaluate instruction/training
8. Design management system
9. Excellent planning skills                 1989

10.Excellent communication skills
What Competencies required?
          Instructional Designers
1. Ability to conduct needs            Jerry Gilley &
   assessment                          Steven Eggland
2. Assess learners and trainees
3. Analysis of job, task and content
4. Develop performance
   measurements
5. Specify instructional strategies
6. Design instructional material
7. Evaluate instruction/training
8. Design management system
9. Excellent planning skills                 1989

10.Excellent communication skills
What Competencies required?
          Instructional Designers
1. Ability to conduct needs            Jerry Gilley &
   assessment                          Steven Eggland
2. Assess learners and trainees
3. Analysis of job, task and content
4. Develop performance
   measurements
5. Specify instructional strategies
6. Design instructional material
7. Evaluate instruction/training
8. Design management system
9. Excellent planning skills                 1989

10.Excellent communication skills
What Competencies required?
          Instructional Designers
1. Ability to conduct needs            Jerry Gilley &
   assessment                          Steven Eggland
2. Assess learners and trainees
3. Analysis of job, task and content
4. Develop performance
   measurements
5. Specify instructional strategies
6. Design instructional material
7. Evaluate instruction/training
8. Design management system
9. Excellent planning skills                 1989

10.Excellent communication skills
What Competencies required?
          Instructional Designers
1. Ability to conduct needs            Jerry Gilley &
   assessment                          Steven Eggland
2. Assess learners and trainees
3. Analysis of job, task and content
4. Develop performance
   measurements
5. Specify instructional strategies
6. Design instructional material
7. Evaluate instruction/training
8. Design management system
9. Excellent planning skills                 1989

10.Excellent communication skills
What Competencies required?
          Instructional Designers
1. Ability to conduct needs            Jerry Gilley &
   assessment                          Steven Eggland
2. Assess learners and trainees
3. Analysis of job, task and content
4. Develop performance
   measurements
5. Specify instructional strategies
6. Design instructional material
7. Evaluate instruction/training
8. Design management system
9. Excellent planning skills                 1989

10.Excellent communication skills
What Competencies required?
          Instructional Designers
1. Ability to conduct needs            Jerry Gilley &
   assessment                          Steven Eggland
2. Assess learners and trainees
3. Analysis of job, task and content
4. Develop performance
   measurements
5. Specify instructional strategies
6. Design instructional material
7. Evaluate instruction/training
8. Design management system
9. Excellent planning skills                 1989

10.Excellent communication skills
What Competencies required?
          Instructional Designers
1. Ability to conduct needs            Jerry Gilley &
   assessment                          Steven Eggland
2. Assess learners and trainees
3. Analysis of job, task and content
4. Develop performance
   measurements
5. Specify instructional strategies
6. Design instructional material
7. Evaluate instruction/training
8. Design management system
9. Excellent planning skills                 1989

10.Excellent communication skills
What Competencies required?
          Instructional Designers
1. Ability to conduct needs            Jerry Gilley &
   assessment                          Steven Eggland
2. Assess learners and trainees
3. Analysis of job, task and content
4. Develop performance
   measurements
5. Specify instructional strategies
6. Design instructional material
7. Evaluate instruction/training
8. Design management system
9. Excellent planning skills                 1989

10.Excellent communication skills
What Competencies required?
          Instructional Designers
1. Ability to conduct needs            Jerry Gilley &
   assessment                          Steven Eggland
2. Assess learners and trainees
3. Analysis of job, task and content
4. Develop performance
   measurements
5. Specify instructional strategies
6. Design instructional material
7. Evaluate instruction/training
8. Design management system
9. Excellent planning skills                 1989

10.Excellent communication skills
What Competencies required?
          Instructional Designers
1. Ability to conduct needs            Jerry Gilley &
   assessment                          Steven Eggland
2. Assess learners and trainees
3. Analysis of job, task and content
4. Develop performance
   measurements
5. Specify instructional strategies
6. Design instructional material
7. Evaluate instruction/training
8. Design management system
9. Excellent planning skills                 1989

10.Excellent communication skills
What Competencies required?
 Role   Performance Engineers
What Competencies required?
          Performance Engineers
1. Results driven                   Jerry Gilley &
2. Investigative                    Steven Eggland
3. Know how to set and maintain
   standards
4. Cooperative / collaborative
5. Flexible while maintaining key
   principles
6. Willing and able to add value


                                          1989
What Competencies required?
          Performance Engineers
1. Results driven                   Jerry Gilley &
2. Investigative                    Steven Eggland
3. Know how to set and maintain
   standards
4. Cooperative / collaborative
5. Flexible while maintaining key
   principles
6. Willing and able to add value


                                          1989
What Competencies required?
          Performance Engineers
1. Results driven                   Jerry Gilley &
2. Investigative                    Steven Eggland
3. Know how to set and maintain
   standards
4. Cooperative / collaborative
5. Flexible while maintaining key
   principles
6. Willing and able to add value


                                          1989
What Competencies required?
          Performance Engineers
1. Results driven                   Jerry Gilley &
2. Investigative                    Steven Eggland
3. Know how to set and maintain
   standards
4. Cooperative / collaborative
5. Flexible while maintaining key
   principles
6. Willing and able to add value


                                          1989
What Competencies required?
          Performance Engineers
1. Results driven                   Jerry Gilley &
2. Investigative                    Steven Eggland
3. Know how to set and maintain
   standards
4. Cooperative / collaborative
5. Flexible while maintaining key
   principles
6. Willing and able to add value


                                          1989
What Competencies required?
          Performance Engineers
1. Results driven                   Jerry Gilley &
2. Investigative                    Steven Eggland
3. Know how to set and maintain
   standards
4. Cooperative / collaborative
5. Flexible while maintaining key
   principles
6. Willing and able to add value


                                          1989
What Competencies required?
          Performance Engineers
1. Results driven                   Jerry Gilley &
2. Investigative                    Steven Eggland
3. Know how to set and maintain
   standards
4. Cooperative / collaborative
5. Flexible while maintaining key
   principles
6. Willing and able to add value


                                          1989
What Competencies required?
  Role   HRD Consultants
What Competencies required?
              HRD Consultants
1. Interpersonal skills         Jerry Gilley &
2. Conceptual skills            Steven Eggland
3. Technical skills
4. Integrative skills
5. Analytical skills
6. Political awareness skills
7. Conflict resolution skills
8. Objectivity
9. Organizational awareness
10.Specialized knowledge
                                      1989
What Competencies required?
              HRD Consultants
1. Interpersonal skills         Jerry Gilley &
2. Conceptual skills            Steven Eggland
3. Technical skills
4. Integrative skills
5. Analytical skills
6. Political awareness skills
7. Conflict resolution skills
8. Objectivity
9. Organizational awareness
10.Specialized knowledge
                                      1989
What Competencies required?
              HRD Consultants
1. Interpersonal skills         Jerry Gilley &
2. Conceptual skills            Steven Eggland
3. Technical skills
4. Integrative skills
5. Analytical skills
6. Political awareness skills
7. Conflict resolution skills
8. Objectivity
9. Organizational awareness
10.Specialized knowledge
                                      1989
What Competencies required?
              HRD Consultants
1. Interpersonal skills         Jerry Gilley &
2. Conceptual skills            Steven Eggland
3. Technical skills
4. Integrative skills
5. Analytical skills
6. Political awareness skills
7. Conflict resolution skills
8. Objectivity
9. Organizational awareness
10.Specialized knowledge
                                      1989
What Competencies required?
              HRD Consultants
1. Interpersonal skills         Jerry Gilley &
2. Conceptual skills            Steven Eggland
3. Technical skills
4. Integrative skills
5. Analytical skills
6. Political awareness skills
7. Conflict resolution skills
8. Objectivity
9. Organizational awareness
10.Specialized knowledge
                                      1989
What Competencies required?
              HRD Consultants
1. Interpersonal skills         Jerry Gilley &
2. Conceptual skills            Steven Eggland
3. Technical skills
4. Integrative skills
5. Analytical skills
6. Political awareness skills
7. Conflict resolution skills
8. Objectivity
9. Organizational awareness
10.Specialized knowledge
                                      1989
What Competencies required?
              HRD Consultants
1. Interpersonal skills         Jerry Gilley &
2. Conceptual skills            Steven Eggland
3. Technical skills
4. Integrative skills
5. Analytical skills
6. Political awareness skills
7. Conflict resolution skills
8. Objectivity
9. Organizational awareness
10.Specialized knowledge
                                      1989
What Competencies required?
              HRD Consultants
1. Interpersonal skills         Jerry Gilley &
2. Conceptual skills            Steven Eggland
3. Technical skills
4. Integrative skills
5. Analytical skills
6. Political awareness skills
7. Conflict resolution skills
8. Objectivity
9. Organizational awareness
10.Specialized knowledge
                                      1989
What Competencies required?
              HRD Consultants
1. Interpersonal skills         Jerry Gilley &
2. Conceptual skills            Steven Eggland
3. Technical skills
4. Integrative skills
5. Analytical skills
6. Political awareness skills
7. Conflict resolution skills
8. Objectivity
9. Organizational awareness
10.Specialized knowledge
                                      1989
What Competencies required?
              HRD Consultants
1. Interpersonal skills         Jerry Gilley &
2. Conceptual skills            Steven Eggland
3. Technical skills
4. Integrative skills
5. Analytical skills
6. Political awareness skills
7. Conflict resolution skills
8. Objectivity
9. Organizational awareness
10.Specialized knowledge
                                      1989
What Competencies required?
              HRD Consultants
1. Interpersonal skills         Jerry Gilley &
2. Conceptual skills            Steven Eggland
3. Technical skills
4. Integrative skills
5. Analytical skills
6. Political awareness skills
7. Conflict resolution skills
8. Objectivity
9. Organizational awareness
10.Specialized knowledge
                                      1989
HRD in the     21 st   century


      Let us end by briefly
      examining the latest
       trend that may be
    turning HRD on its head!
HRD in the   21 st   century
HRD in the               21 st   century


The traditional “employee”
HRD in the               21 st   century

                                … is an endangered
                              species – particularly in
The traditional “employee”
                              the white collar world.
HRD in the               21 st   century

                                … is an endangered
                              species – particularly in
The traditional “employee”
                              the white collar world.
HRD in the               21 st   century

                                     Replaced by…
The traditional “employee”
HRD in the               21 st   century
The Contract Professional



                                    Replaced by…
HRD in the               21 st   century
The Contract Professional



                                    Replaced by…


  The CEO of ME, Inc.
HRD in the               21 st   century
The Contract Professional
                                 … who works for
                              corporations, whether
                                as “employee” or
                             “contractor” – based on
                                a project-based …
  The CEO of ME, Inc.
HRD in the               21 st   century
The Contract Professional
                                 … who works for
                              corporations, whether
                                as “employee” or
                             “contractor” – based on
                                a project-based …
  The CEO of ME, Inc.
HRD in the               21 st   century
The Contract Professional
                                 … who works for
                              corporations, whether
                                as “employee” or
                             “contractor” – based on
                                a project-based …
  The CEO of ME, Inc.
HRD in the               21 st   century
The Contract Professional
                                 … who works for
                              corporations, whether
                                as “employee” or
                             “contractor” – based on
                                a project-based …
  The CEO of ME, Inc.
HRD in the               21 st   century
The Contract Professional        …which clearly identifies
                                the roles, responsibilities,
                                   goals, deliverables,
                                duration, success criteria,
                                compensation, bonus, and
                                   extendibility of the
                                contract based on mutual
                                       satisfaction.
  The CEO of ME, Inc.
HRD in the               21 st   century
The Contract Professional     Thus, the 21st century
                              “employee” will move
                                 from contract to
                             contract, as long as both
                               parties are mutually
                                     satisfied.
  The CEO of ME, Inc.
HRD in the               21 st   century
The Contract Professional     Thus, the 21st century
                              “employee” will move
                                 from contract to
                             contract, as long as both
                               parties are mutually
                                     satisfied.
  The CEO of ME, Inc.
HRD in the               21 st   century
The Contract Professional     Thus, the 21st century
                              “employee” will move
                                 from contract to
                             contract, as long as both
                               parties are mutually
                                     satisfied.
  The CEO of ME, Inc.
HRD in the               21 st   century
The Contract Professional     And that is the way the
                             dice may roll in the near
                             future… thereby making
                              HRD perhaps the most
                             important “resource” in
                                 the organization.
  The CEO of ME, Inc.
HRD in the               21 st   century
The Contract Professional     And that is the way the
                             dice may roll in the near
                             future… thereby making
                              HRD perhaps the most
                             important “resource” in
                                 the organization.
  The CEO of ME, Inc.
HRD in the   21 st   century
               And that is the way the
              dice may roll in the near
              future… thereby making
               HRD perhaps the most
              important “resource” in
                  the organization.


      I leave you with
      that thought!
‘Solution Providers’ to Businesses




    www.regent.edu
            STRATEGY | TACTICS | OPERATIONS


                                         PRESENTED BY



                            Probal DasGupta
                                        Student
Email:                     Ph.D. in Organizational Leadership                           Mobile:
probdas@regent.edu             with Specialization in HRD                      +1-516-903-4279


                     LHRD 702 – Minor Project 1: HRD Orientation [Fall 2011]

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Understanding HUMAN RESOURCE DEVELOPMENT (HRD)

  • 1. Call 888.453.0014 www.regent.edu www.regent.edu BEACH, VIRGINIA BEACH, VIRGINIA
  • 2. Call 888.453.0014 PRESENTS www.regent.edu www.regent.edu BEACH, VIRGINIA BEACH, VIRGINIA
  • 3. Call 888.453.0014 PRESENTS HUMAN RESOURCE DEVELOPMENT www.regent.edu www.regent.edu BEACH, VIRGINIA BEACH, VIRGINIA
  • 4. Call 888.453.0014 PRESENTS HUMAN RESOURCE DEVELOPMENT In the 21st Century www.regent.edu www.regent.edu BEACH, VIRGINIA BEACH, VIRGINIA
  • 5. Call 888.453.0014 Why is this an important topic today? HUMAN RESOURCE DEVELOPMENT In the 21st Century www.regent.edu www.regent.edu BEACH, VIRGINIA BEACH, VIRGINIA
  • 6. Call 888.453.0014 Why is this an important topic today? BECAUSE Today almost 75% of all workers need re- training in the course of a year. www.regent.edu www.regent.edu BEACH, VIRGINIA BEACH, VIRGINIA
  • 7. Call 888.453.0014 Why is this an important topic today? BECAUSE Today almost 75% of all workers need re- training in the course of a year. The typical worker now changes jobs 5-6 times during his career. www.regent.edu www.regent.edu BEACH, VIRGINIA BEACH, VIRGINIA
  • 8. Call 888.453.0014 Why is this an important topic today? BECAUSE Today almost 75% of all workers need re- training in the course of a year. The typical worker now changes jobs 5-6 times during his career. An estimated $134 billion was spent on employee learning and development in 2008. [American Society for Training and Development] www.regent.edu www.regent.edu BEACH, VIRGINIA BEACH, VIRGINIA
  • 9. Call 888.453.0014 Why is this an important topic today? BECAUSE Today almost 75% of all workers need re- training in the course of a year. The typical worker now changes jobs 5-6 times during his career. An estimated $134 billion was spent on employee learning and development in 2008. [American Society for Training and Development] HRD today can spell the difference between success and failure; survival and extinction. www.regent.edu www.regent.edu BEACH, VIRGINIA BEACH, VIRGINIA
  • 10. Agenda This presentation provides an overview of HRD with reference to current scholarship on the subject.
  • 12. Agenda 1 What exactly is HRD? What constitutes the field of HRD?
  • 13. Agenda 1 What exactly is HRD? 2 What constitutes the field of HRD? What do HRD practitioners do?
  • 14. Agenda 1 What exactly is HRD? 2 What constitutes the field of HRD? 3 What do HRD practitioners do? What are the competencies required to be a successful HRD practitioner?
  • 15. Agenda 1 What exactly is HRD? 2 What constitutes the field of HRD? 3 What do HRD practitioners do? 4 What are the competencies required to be a successful HRD practitioner? From the 21st century perspective
  • 16. What is HRD? What exactly is Human Resource Development? What is this “resource”? How do we “develop” it?
  • 17. What is HRD? What exactly is Human Resource Development? What is this “resource”? How do we “develop” it?
  • 18. What is HRD? What exactly is Human Resource Development? What is this “resource”? How do we “develop” it?
  • 19. What is HRD? When did organizations first recognize humans as a “resource”?
  • 20. What is HRD? When did organizations first recognize humans as a “resource”? Peter Drucker The father of Management Science
  • 21. What is HRD? When did organizations first recognize humans as a “resource”? Peter Drucker The father of Management Science referred to the “human component” of General Motors as a “resource”
  • 22. What is HRD? When did organizations first recognize humans as a “resource”? Peter Drucker The father of Management Science referred to the “human component” of General Motors as a “resource” 1946
  • 23. What is HRD? When did organizations first recognize humans as a “resource”? Peter Drucker The father of Management Science referred to the “human component” of General Motors as a “resource” 1946 Leonard Nadler Professor Emeritus
  • 24. What is HRD? When did organizations first recognize humans as a “resource”? Peter Drucker The father of Management Science referred to the “human component” of General Motors as a “resource” 1946 Leonard Nadler Professor Emeritus first coined the term “Human Resource Development”
  • 25. What is HRD? When did organizations first recognize humans as a “resource”? Peter Drucker The father of Management Science referred to the “human component” of General Motors as a “resource” 1946 Leonard Nadler Professor Emeritus first coined the term “Human Resource Development” 1970
  • 26. What is HRD? What is “Human Resource”
  • 27. What is HRD? What is “Human Resource” William R. Tracey
  • 28. What is HRD? What is “Human Resource” William R. Tracey defines “human resource”
  • 29. What is HRD? What is “Human Resource” William R. Tracey defines “human resource” as “The people that staff and operate an organization."
  • 30. What is HRD? What is “Human Resource” William R. Tracey defines “human resource” as “The people that staff and operate an organization." The repository of knowledge, skill, intelligence and decision-making power.
  • 31. What is HRD? What is H.R. “Development”
  • 32. What is HRD? What is H.R. “Development” Jerry Gilley & Steven Eggland 1989
  • 33. What is HRD? What is H.R. “Development” Jerry Gilley & define Steven Eggland H.R. “development” 1989
  • 34. What is HRD? What is H.R. “Development” Jerry Gilley & define Steven Eggland H.R. “development” as “Advancement of knowledge, skills and competencies for the purpose of improving performance within an 1989 organization"
  • 35. What is HRD? What is H.R. “Development” Jerry Gilley & define Steven Eggland H.R. “development” as “Advancement of knowledge, skills and competencies for the purpose of improving performance within an 1989 organization"
  • 36. What is HRD? What is H.R. “Development” Jerry Gilley & define Steven Eggland H.R. “development” as “Advancement of knowledge, skills and competencies for the purpose of improving performance within an 1989 organization"
  • 37. What is HRD? What is H.R. “Development” Jerry Gilley & define Steven Eggland H.R. “development” as “Advancement of knowledge, skills and competencies for the purpose of improving performance within an 1989 organization"
  • 38. What is HRD? What is H.R. “Development” Jerry Gilley & define Steven Eggland H.R. “development” as “Advancement of knowledge, skills and competencies for the purpose of improving performance within an 1989 organization."
  • 39. What is HRD? Definition of “HRD” from Jerry Gilley & Steven Eggland
  • 40. What is HRD? Definition of “HRD” “Organized learning activities arranged within an organization in order to improve performance and/or personal growth for the purpose of improving the job, the individual, Jerry Gilley & Steven Eggland and/or the organization."
  • 41. What is HRD? Definition of “HRD” “Organized learning activities arranged within an organization in order to improve performance and/or personal growth for the purpose of improving the job, the individual, Jerry Gilley & Steven Eggland and/or the organization."
  • 42. What is HRD? Definition of “HRD” “Organized learning activities arranged within an organization in order to improve performance and/or personal growth for the purpose of improving the job, the individual, Jerry Gilley & Steven Eggland and/or the organization."
  • 43. What is HRD? Definition of “HRD” “Organized learning activities arranged within an organization in order to improve performance and/or personal growth for the purpose of improving the job, the individual, Jerry Gilley & Steven Eggland and/or the organization."
  • 44. What is HRD? Definition of “HRD” “Organized learning activities arranged within an organization in order to improve performance and/or personal growth for the purpose of improving the job, the individual, Jerry Gilley & Steven Eggland and/or the organization."
  • 45. What is HRD? Definition of “HRD” “Organized learning activities arranged within an organization in order to improve performance and/or personal growth for the purpose of improving the job, the individual, Jerry Gilley & Steven Eggland and/or the organization."
  • 46. What is HRD? Definition of “HRD” “Organized learning activities arranged within an organization in order to improve performance and/or personal growth for the purpose of improving the job, the individual, Jerry Gilley & Steven Eggland and/or the organization."
  • 47. What is HRD? Definition of “HRD” “Organized learning activities arranged within an organization in order to improve performance and/or personal growth for the purpose of improving the job, the individual, Jerry Gilley & Steven Eggland and/or the organization."
  • 48. What is HRD? HRD Vision Statement
  • 49. What is HRD? HRD Vision Statement Let’s look at a couple of HRD Vision Statements from the real world…
  • 50. What is HRD? HRD Vision Statement To create, encourage, and maintain an environment that supports, develops and maintains the well-being of the workforce. Penn State
  • 51. What is HRD? HRD Vision Statement HRD is dedicated to meeting the organization mission area HR needs in a manner that is customer driven and cost effective; values the diversity of our employees and works collectively to make USDA the employer of choice in the human resources community; and, continually seeks and uses innovative approaches that are models for the Government as a whole. United States Dept of Agriculture
  • 52. What is HRD? HRD Mission Statement
  • 53. What is HRD? HRD Mission Statement So what is the “Mission” of HRD?
  • 54. What is HRD? HRD Mission Statement Short answer: To operationalize the HRD Vision Statement.
  • 55. What is HRD? HRD Mission Statement Short answer: To operationalize the HRD Vision Statement. Another answer: To accomplish the “purpose of HRD”
  • 56. What is HRD? HRD Mission Statement Short answer: To operationalize the HRD Vision Statement. Another answer: To accomplish the “purpose of HRD”, which is, to bring about changes that cause the organizational and performance improvements
  • 57. What is HRD? HRD Mission Statement Short answer: To operationalize the HRD Vision Statement. Another answer: To accomplish the “purpose of HRD”, which is, to bring about changes that cause the organizational and performance improvements necessary to enhance the organization.
  • 58. What is HRD? HRD Mission Statement Short answer: To operationalize the HRD Vision Statement. Another answer: To accomplish the “purpose of HRD”, which is, to bring about changes that cause the organizational and performance improvements necessary to enhance the organization. Long answer: To properly address all the components of HRD
  • 59. What is HRD? HRD Mission Statement Short answer: To operationalize the HRD Vision Statement. Another answer: To accomplish the “purpose of HRD”, which is, to bring about changes that cause the organizational and performance improvements necessary to enhance the organization. Long answer: To properly address all the components of HRD – which we shall see in the next section.
  • 60. What constitutes HRD? Here we dig deeper beyond the scholarly definitions into the demystified world of practical HRD.
  • 61. What constitutes HRD? FOUR FUNDAMENTAL COMPONENTS
  • 62. What constitutes HRD? FOUR FUNDAMENTAL COMPONENTS Individual development
  • 63. What constitutes HRD? FOUR FUNDAMENTAL COMPONENTS 1 Individual development Career development
  • 64. What constitutes HRD? FOUR FUNDAMENTAL COMPONENTS 1 Individual development 2 Career development Performance management
  • 65. What constitutes HRD? FOUR FUNDAMENTAL COMPONENTS 1 Individual development 2 Career development 3 Performance management Organizational development
  • 66. What constitutes HRD? FOUR FUNDAMENTAL COMPONENTS 1 Individual development 2 Career development 3 Performance management 4 Organizational development From the 21st century perspective
  • 67. What constitutes HRD? FOUR FUNDAMENTAL COMPONENTS These components could be examined in terms of (a) their FOCUS, and (b) what RESULTS they achieve (whether short term or long term).
  • 68. What constitutes HRD? FOUR FUNDAMENTAL COMPONENTS F O C U S These components could be examined in terms of (a) their FOCUS, and (b) what RESULTS they achieve (whether short term or long term). F O C U S
  • 69. What constitutes HRD? FOUR FUNDAMENTAL COMPONENTS F O C U S Individual Organization These components could be examined in terms of (a) their FOCUS, and (b) what RESULTS they achieve (whether short term or long term). Individual Organization F O C U S
  • 70. What constitutes HRD? FOUR FUNDAMENTAL COMPONENTS F O C U S Individual Organization R E S U L T S R E S U L T S These components could R E S U L T S be examined in terms of (a) their FOCUS, and (b) what RESULTS they achieve (whether short term or long term). Individual Organization F O C U S
  • 71. What constitutes HRD? FOUR FUNDAMENTAL COMPONENTS F O C U S Individual Organization Short-term Short Short-term term R E S U L T S R E S U L T S These components could R E S U L T S be examined in terms of (a) their FOCUS, and (b) what RESULTS they Long-term Long-term achieve (whether short term or long term). Individual Organization F O C U S
  • 72. What constitutes HRD? FOUR FUNDAMENTAL COMPONENTS F O C U S Individual Organization Short-term Short Short-term term R E S U L T S R E S U L T S These components could R E S U L T S be examined in terms of (a) their FOCUS, and (b) what RESULTS they Long-term Long-term achieve (whether short term or long term). Individual Organization F O C U S
  • 73. What constitutes HRD? FOUR FUNDAMENTAL COMPONENTS F O C U S Individual Organization Short-term Short Short-term term R E S U L T S R E S U L T S R E S U L T S HRD Roles and Practices Long-term Long-term Individual Organization F O C U S
  • 74. What constitutes HRD? FOUR FUNDAMENTAL COMPONENTS F O C U S Individual Organization Individual Short-term Short Short-term term Development R E S U L T S R E S U L T S R E S U L T S HRD Roles and Practices Long-term Long-term Individual Organization F O C U S
  • 75. What constitutes HRD? FOUR FUNDAMENTAL COMPONENTS F O C U S Individual Organization Individual Short-term Short Short-term term Development R E S U L T S R E S U L T S R E S U L T S HRD Roles and Practices Long-term Long-term Career Development Individual Organization F O C U S
  • 76. What constitutes HRD? FOUR FUNDAMENTAL COMPONENTS F O C U S Individual Organization Individual Performance Short-term Short Short-term term Development Management R E S U L T S R E S U L T S R E S U L T S HRD Roles and Practices Long-term Long-term Career Development Individual Organization F O C U S
  • 77. What constitutes HRD? FOUR FUNDAMENTAL COMPONENTS F O C U S Individual Organization Individual Performance Short-term Short Short-term term Development Management R E S U L T S R E S U L T S R E S U L T S HRD Roles and Practices Long-term Long-term Career Organization Development Development Individual Organization F O C U S
  • 78. What constitutes HRD? FOUR FUNDAMENTAL COMPONENTS F O C U S Individual Organization Individual Performance Short-term Short Short-term term Development Management R E S U L T S R E S U L T S Let’s examine each of R E S U L T S these in some detail… HRD Roles and Practices Long-term Long-term Career Organization Development Development Individual Organization F O C U S
  • 79. What constitutes HRD? Individual Development
  • 80. What constitutes HRD? Individual Development Personal development
  • 81. What constitutes HRD? Individual Development Personal development Acquisition of new knowledge
  • 82. What constitutes HRD? Individual Development Personal development Acquisition of new knowledge New skills
  • 83. What constitutes HRD? Individual Development Personal development Acquisition of new knowledge New skills Improved behavior
  • 84. What constitutes HRD? Individual Development Personal development Acquisition of new knowledge New skills Improved behavior FOCUS
  • 85. What constitutes HRD? Individual Development Personal development Acquisition of new knowledge New skills Improved behavior FOCUS Individual
  • 86. What constitutes HRD? Individual Development Personal development Acquisition of new knowledge New skills Improved behavior FOCUS RESULT Individual
  • 87. What constitutes HRD? Individual Development Personal development Acquisition of new knowledge New skills Improved behavior FOCUS RESULT Individual Short-term
  • 88. What constitutes HRD? Individual Development Personal development Acquisition of new knowledge New skills Improved behavior FOCUS RESULT Individual Short-term
  • 89. What constitutes HRD? Career Development
  • 90. What constitutes HRD? Career Development Professional development
  • 91. What constitutes HRD? Career Development Professional development Analyze and identify individual interests, values, and competencies required for future jobs
  • 92. What constitutes HRD? Career Development Professional development Analyze and identify individual interests, values, and competencies required for future jobs Individual activities: Career planning, career awareness, etc.
  • 93. What constitutes HRD? Career Development Professional development Analyze and identify individual interests, values, and competencies required for future jobs Individual activities: Career planning, career awareness, etc. Organizational activities: mentoring, counseling, workshops, seminars, etc.
  • 94. What constitutes HRD? Career Development Professional development Analyze and identify individual interests, values, and competencies required for future jobs Individual activities: Career planning, career awareness, etc. Organizational activities: mentoring, counseling, workshops, seminars, etc. FOCUS
  • 95. What constitutes HRD? Career Development Professional development Analyze and identify individual interests, values, and competencies required for future jobs Individual activities: Career planning, career awareness, etc. Organizational activities: mentoring, counseling, workshops, seminars, etc. FOCUS Individual
  • 96. What constitutes HRD? Career Development Professional development Analyze and identify individual interests, values, and competencies required for future jobs Individual activities: Career planning, career awareness, etc. Organizational activities: mentoring, counseling, workshops, seminars, etc. FOCUS RESULT Individual
  • 97. What constitutes HRD? Career Development Professional development Analyze and identify individual interests, values, and competencies required for future jobs Individual activities: Career planning, career awareness, etc. Organizational activities: mentoring, counseling, workshops, seminars, etc. FOCUS RESULT Individual Long-term
  • 98. What constitutes HRD? Career Development Professional development Analyze and identify individual interests, values, and competencies required for future jobs Individual activities: Career planning, career awareness, etc. Organizational activities: mentoring, counseling, workshops, seminars, etc. FOCUS RESULT Individual Long-term
  • 99. What constitutes HRD? Performance Management
  • 100. What constitutes HRD? Performance Management Systematic approach to improving organization performance
  • 101. What constitutes HRD? Performance Management Systematic approach to improving organization performance Match the right individual with the right knowledge, tools, environment and job
  • 102. What constitutes HRD? Performance Management Systematic approach to improving organization performance Match the right individual with the right knowledge, tools, environment and job Relies on performance, causal and root- cause analysis to measure performance
  • 103. What constitutes HRD? Performance Management Systematic approach to improving organization performance Match the right individual with the right knowledge, tools, environment and job Relies on performance, causal and root- cause analysis to measure performance Analyses motivation system, work environment, appraisal systems, etc.
  • 104. What constitutes HRD? Performance Management Systematic approach to improving organization performance Match the right individual with the right knowledge, tools, environment and job Relies on performance, causal and root- cause analysis to measure performance Analyses motivation system, work environment, appraisal systems, etc. FOCUS
  • 105. What constitutes HRD? Performance Management Systematic approach to improving organization performance Match the right individual with the right knowledge, tools, environment and job Relies on performance, causal and root- cause analysis to measure performance Analyses motivation system, work environment, appraisal systems, etc. FOCUS Organization
  • 106. What constitutes HRD? Performance Management Systematic approach to improving organization performance Match the right individual with the right knowledge, tools, environment and job Relies on performance, causal and root- cause analysis to measure performance Analyses motivation system, work environment, appraisal systems, etc. FOCUS RESULT Organization Short-term
  • 107. What constitutes HRD? Performance Management Systematic approach to improving organization performance Match the right individual with the right knowledge, tools, environment and job Relies on performance, causal and root- cause analysis to measure performance Analyses motivation system, work environment, appraisal systems, etc. FOCUS RESULT Organization Short-term
  • 108. What constitutes HRD? Performance Management Systematic approach to improving organization performance Match the right individual with the right knowledge, tools, environment and job Relies on performance, causal and root- cause analysis to measure performance Analyses motivation system, work environment, appraisal systems, etc. FOCUS RESULT Organization Short-term
  • 109. What constitutes HRD? Organization Development
  • 110. What constitutes HRD? Organization Development Directed at constructing new and creative organizational solutions to problems
  • 111. What constitutes HRD? Organization Development Directed at constructing new and creative organizational solutions to problems Enhances congruence among culture, structure, processes, mission & procedure
  • 112. What constitutes HRD? Organization Development Directed at constructing new and creative organizational solutions to problems Enhances congruence among culture, structure, processes, mission & procedure Promotes closer working relation among practices, strategies and leadership
  • 113. What constitutes HRD? Organization Development Directed at constructing new and creative organizational solutions to problems Enhances congruence among culture, structure, processes, mission & procedure Promotes closer working relation among practices, strategies and leadership Enables organization to regenerate itself as it confronts new challenges
  • 114. What constitutes HRD? Organization Development Directed at constructing new and creative organizational solutions to problems Enhances congruence among culture, structure, processes, mission & procedure Promotes closer working relation among practices, strategies and leadership Enables organization to regenerate itself as it confronts new challenges FOCUS
  • 115. What constitutes HRD? Organization Development Directed at constructing new and creative organizational solutions to problems Enhances congruence among culture, structure, processes, mission & procedure Promotes closer working relation among practices, strategies and leadership Enables organization to regenerate itself as it confronts new challenges FOCUS Organization
  • 116. What constitutes HRD? Organization Development Directed at constructing new and creative organizational solutions to problems Enhances congruence among culture, structure, processes, mission & procedure Promotes closer working relation among practices, strategies and leadership Enables organization to regenerate itself as it confronts new challenges FOCUS RESULT Organization
  • 117. What constitutes HRD? Organization Development Directed at constructing new and creative organizational solutions to problems Enhances congruence among culture, structure, processes, mission & procedure Promotes closer working relation among practices, strategies and leadership Enables organization to regenerate itself as it confronts new challenges FOCUS RESULT Organization Long-term
  • 118. What constitutes HRD? Organization Development Directed at constructing new and creative organizational solutions to problems Enhances congruence among culture, structure, processes, mission & procedure Promotes closer working relation among practices, strategies and leadership Enables organization to regenerate itself as it confronts new challenges FOCUS RESULT Organization Long-term
  • 119. What do HRD Practitioners do? Let us now examine exactly what HRD practitioners actually do to achieve the goals defined so far.
  • 120. What do HRD Practitioners do? Patricia McLagan “Great Ideas Revisited” 1996
  • 121. What do HRD Practitioners do? 9 Important Roles IDENTIFIED Patricia McLagan “Great Ideas Revisited” 1996
  • 122. What do HRD Practitioners do? 9 Important Roles IDENTIFIED Patricia McLagan 1. HR Strategic Director 2. HR Systems Designer and Developer Prepares strategy 3. Organization Change Consultant surrounding issues and 4. Organization Design Consultant trends concerning an 5. Learning Program Specialist organization's external 6. Instructor / Facilitator 7. Individual Developmentinternal people. Ideas Revisited” and & Career “Great Consultant 1996 8. Performance Consultant 9. Researcher
  • 123. What do HRD Practitioners do? 9 Important Roles IDENTIFIED Patricia McLagan 1. HR Strategic Director 2. HR Systems Designer and Developer 3. Organization Change Consultant 4. Organization Design Consultant Designs and prepares 5. Learning Program Specialist 6. Instructor / FacilitatorHR systems for implementation. 7. Individual Development & Career “Great Ideas Revisited” Consultant 1996 8. Performance Consultant 9. Researcher
  • 124. What do HRD Practitioners do? 9 Important Roles IDENTIFIED Patricia McLagan 1. HR Strategic Director 2. HR Systems Designer and Developer 3. Organization Change Consultant 4. Organization Design Consultant the Facilitates 5. Learning Program Specialist development and 6. Instructor / Facilitator implementation of 7. Individual Development & Career “Great Ideas Revisited” Consultant strategies for 1996 8. Performance Consultant transforming 9. Researcher organizations.
  • 125. What do HRD Practitioners do? Identifies the work 9 Important Roles IDENTIFIED Patricia McLagan required to fulfill 1. HR Strategic Director organizational 2. HR Systems Designer and strategies. Developer 3. Organization Change Consultant 4. Organization Design Consultant 5. Learning Program Specialist 6. Instructor / Facilitator 7. Individual Development & Career “Great Ideas Revisited” Consultant 1996 8. Performance Consultant 9. Researcher
  • 126. What do HRD Practitioners do? Identifies needs to 9 Important Roles design and develop McLagan IDENTIFIED Patricia structured learning 1. HR Strategic Director 2. HR Systems Designer and and materials programs Developer in a variety of media 3. Organization Change Consultant formats. 4. Organization Design Consultant 5. Learning Program Specialist 6. Instructor / Facilitator 7. Individual Development & Career “Great Ideas Revisited” Consultant 1996 8. Performance Consultant 9. Researcher
  • 127. What do HRD Practitioners do? 9 Important Roles IDENTIFIED Patricia McLagan Presents information; 1. HR Strategic Director leads structural learning 2. HR Systems Designer and and group experiences Developer discussions; facilitates 3. Organization Change Consultant group processes. 4. Organization Design Consultant 5. Learning Program Specialist 6. Instructor / Facilitator 7. Individual Development & Career “Great Ideas Revisited” Consultant 1996 8. Performance Consultant 9. Researcher
  • 128. What do HRD Practitioners do? 9 Important Roles IDENTIFIED Patricia McLagan Helps people assess 1. HR Strategic Director their competencies, 2. HR Systems Designer and Developer values and goals so they can identify, plan, and 3. Organization Change Consultant implement 4. Organization Design Consultant 5. Learning Program Specialistactions. development 6. Instructor / Facilitator 7. Individual Development & Career “Great Ideas Revisited” Consultant 1996 8. Performance Consultant 9. Researcher
  • 129. What do HRD Practitioners do? 9 Important Roles IDENTIFIED Patricia McLagan 1. HR Strategic Director 2. HR Systems Designer and Assists groups or Developer individuals to add value 3. Organization Change Consultant in the workplace; 4. Organization Design Consultant coaching and consulting 5. Learning Program Specialist 6. Instructor / Facilitator both analysis to perform and systems-design. 7. Individual Development & Career “Great Ideas Revisited” Consultant 1996 8. Performance Consultant 9. Researcher
  • 130. What do HRD Practitioners do? 9 Important Roles IDENTIFIED Patricia McLagan 1. HR Strategic Director 2. HR Systems Designer and Developer Assesses HRD practices 3. Organization Change Consultant and programs and their 4. Organization Design Consultant impact empirically; 5. Learning Program Specialist communicates results; 6. Instructor / Facilitator 7. Individual Development and accelerates change & Career “Great Ideas Revisited” Consultantdevelopment. 1996 8. Performance Consultant 9. Researcher
  • 131. What do HRD Practitioners do? 9 Important Roles IDENTIFIED Patricia McLagan 1. HR Strategic Director 2. HR Systems Designer and Developer 3. Organization Change Consultant 4. Organization Design Consultant 5. Learning Program Specialist 6. Instructor / Facilitator 7. Individual Development & Career “Great Ideas Revisited” Consultant 1996 8. Performance Consultant 9. Researcher
  • 132. What do HRD Practitioners do? Jerry Gilley & Steven Eggland 1989
  • 133. What do HRD Practitioners do? 5 Broad Categories IDENTIFIED Jerry Gilley & Steven Eggland 1989
  • 134. What do HRD Practitioners do? 5 Broad Categories IDENTIFIED Jerry Gilley & Steven Eggland 1. Leaders and Managers 2. Learning Agents Key position. 3. Instructional Designers 4. Performance Engineers 5. (1) Management of(Performance HRD Consultants and Change Agents) organizational learning and performance. 1989
  • 135. What do HRD Practitioners do? 5 Broad Categories IDENTIFIED Jerry Gilley & Steven Eggland 1. Leaders and Managers 2. Learning Agents Key position. 3. Instructional Designers (2) Operational 4. Performance Engineers management for 5. (1) Management of(Performance HRD Consultants and Change Agents) planning, organizing, organizational learning staffing, controlling, etc. and performance. 1989
  • 136. What do HRD Practitioners do? 5 Broad Categories IDENTIFIED Jerry Gilley & Steven Eggland 1. Leaders and Managers 2. Learning Agents Key position. 3. Instructional Designers (3) Strategist (2) Operational 4. Performance Engineers 5. (1) Management long- responsible forfor management of HRD Consultants (Performance term planning and and Change Agents) planning, organizing, organizational learning integrating HRD into the staffing, controlling, etc. and performance. organization. 1989
  • 137. What do HRD Practitioners do? 5 Broad Categories IDENTIFIED Jerry Gilley & Steven Eggland 1. Leaders and Managers 2. Learning Agents Key position. 3. Instructional Designers (3) Strategist (2) Operational 4. Performance Engineers 5. (1) Management long- responsible forfor management of HRD Consultants (Performance (4) Developing strategic term planning and and Change Agents) planning, organizing, organizational learning business partnerships integrating HRD into the staffing, controlling, etc. within the organization. and performance. organization. 1989
  • 138. What do HRD Practitioners do? 5 Broad Categories IDENTIFIED Jerry Gilley & Steven Eggland 1. Leaders and Managers 2. Learning Agents Key position. 3. Instructional Designers (3) Strategist (2) Operational 4. Performance Engineers 5. (1) Management long- responsible forspecialist (5) Marketing for management of HRD Consultants (Performance (4) Developing strategic term planning and and Change Agents) planning, organizing, responsible for organizational learning business partnerships integrating HRD into the staffing, controlling,within and performance. etc. promoting HRD within the organization. organization. the organization. 1989
  • 139. What do HRD Practitioners do? 5 Broad Categories IDENTIFIED Jerry Gilley & Steven Eggland 1. Leaders and Managers 2. Learning Agents Key position. 3. Instructional Designers (3) Strategist (2) Operational 4. Performance Engineers 5. (1) Management long- responsible forspecialist (5) Marketing for management of HRD Consultants (Performance (4) Developing strategic term planning and and Change Agents) planning, organizing, responsible for organizational learning business partnerships (6) Providing strategic integrating HRD into the staffing, controlling,within and performance. etc. promoting HRD within the organization. leadership. organization. the organization. 1989
  • 140. What do HRD Practitioners do? 5 Broad Categories IDENTIFIED Jerry Gilley & Steven Eggland 1. Leaders and Managers 2. Learning Agents 3. Instructional Designers 4. Performance Engineers Instructors responsible 5. HRD Consultants (Performance for presenting and Change Agents) information for learning programs and training activities. 1989
  • 141. What do HRD Practitioners do? 5 Broad Categories IDENTIFIED Jerry Gilley & Steven Eggland 1. Leaders and Managers 2. Learning Agents 3. Instructional Designers 4. Performance Engineers 5. HRD Consultants (Performance and Change Agents) and Design, develop evaluate learning activities. 1989
  • 142. What do Conduct performance, HRD Practitioners do? causal and root-cause 5 Broad Categories to determine analysis IDENTIFIED Jerry Gilley & Steven Eggland current and desired 1. Leaders and Managers performance. 2. Learning Agents 3. Instructional Designers 4. Performance Engineers 5. HRD Consultants (Performance and Change Agents) 1989
  • 143. What do HRD Practitioners do? Complex and difficult 5 Broad Categories role; facilitatesIDENTIFIED problem Jerry Gilley & Steven Eggland solving to bring about 1. Leaders and Managers 2. Learning Agents change. 3. Instructional Designers 4. Performance Engineers 5. HRD Consultants (Performance and Change Agents) 1989
  • 144. What do HRD Practitioners do? 5 Broad Categories IDENTIFIED Jerry Gilley & Steven Eggland 1. Leaders and Managers 2. Learning Agents 3. Instructional Designers 4. Performance Engineers 5. HRD Consultants (Performance and Change Agents) 1989
  • 145. What do HRD Practitioners do? 5 Broad Categories IDENTIFIED Jerry Gilley & Steven Eggland 1. Leaders and Managers 2. Learning Agents 3. Instructional Designers 4. Performance Engineers 5. HRD Consultants (Performance and Change Agents) Question: What kind of competencies do these roles 1989 demand?
  • 146. What do HRD Practitioners do? 5 Broad Categories IDENTIFIED Jerry Gilley & Steven Eggland 1. Leaders and Managers 2. Learning Agents 3. Instructional Designers 4. Performance Engineers 5. HRD Consultants (Performance and Change Agents) Question: What kind of competencies do these roles 1989 demand? That is the subject of the next section…
  • 147. What Competencies required? … to be a successful HRD practitioner. Now that have seen what the HRD practitioners “do”, let us see what “skills” are required to fulfill these roles.
  • 148. What Competencies required? Role Leaders and Managers
  • 149. What Competencies required? Leaders and Managers 1. Strong interpersonal skills Jerry Gilley & 2. Assertion skills Steven Eggland 3. Conflict-resolution skills 4. Collaborative problem-solving skills 5. Mentoring skills 6. Establishing appropriate performance goals 7. Performance evaluation skills 1989
  • 150. What Competencies required? Leaders and Managers 1. Strong interpersonal skills Jerry Gilley & 2. Assertion skills Steven Eggland 3. Conflict-resolution skills 4. Collaborative problem-solving skills 5. Mentoring skills 6. Establishing appropriate performance goals 7. Performance evaluation skills 1989
  • 151. What Competencies required? Leaders and Managers 1. Strong interpersonal skills Jerry Gilley & 2. Assertion skills Steven Eggland 3. Conflict-resolution skills 4. Collaborative problem-solving skills 5. Mentoring skills 6. Establishing appropriate performance goals 7. Performance evaluation skills 1989
  • 152. What Competencies required? Leaders and Managers 1. Strong interpersonal skills Jerry Gilley & 2. Assertion skills Steven Eggland 3. Conflict-resolution skills 4. Collaborative problem-solving skills 5. Mentoring skills 6. Establishing appropriate performance goals 7. Performance evaluation skills 1989
  • 153. What Competencies required? Leaders and Managers 1. Strong interpersonal skills Jerry Gilley & 2. Assertion skills Steven Eggland 3. Conflict-resolution skills 4. Collaborative problem-solving skills 5. Mentoring skills 6. Establishing appropriate performance goals 7. Performance evaluation skills 1989
  • 154. What Competencies required? Leaders and Managers 1. Strong interpersonal skills Jerry Gilley & 2. Assertion skills Steven Eggland 3. Conflict-resolution skills 4. Collaborative problem-solving skills 5. Mentoring skills 6. Establishing appropriate performance goals 7. Performance evaluation skills 1989
  • 155. What Competencies required? Leaders and Managers 1. Strong interpersonal skills Jerry Gilley & 2. Assertion skills Steven Eggland 3. Conflict-resolution skills 4. Collaborative problem-solving skills 5. Mentoring skills 6. Establishing appropriate performance goals 7. Performance evaluation skills 1989
  • 156. What Competencies required? Leaders and Managers 1. Strong interpersonal skills Jerry Gilley & 2. Assertion skills Steven Eggland 3. Conflict-resolution skills 4. Collaborative problem-solving skills 5. Mentoring skills 6. Establishing appropriate performance goals 7. Performance evaluation skills 1989
  • 157. What Competencies required? Role Learning Agents
  • 158. What Competencies required? Learning Agents 1. Good analysis and evaluation Jerry Gilley & skills Steven Eggland 2. Excellent group facilitation skills: Should relate well to others 3. High intelligence 4. Teaching skills; wants to teach 5. Seeks self-actualization, rather than security and money 6. Powerful written communication and presentation skills 7. Program design skills 1989 8. Experience in subject-matter
  • 159. What Competencies required? Learning Agents 1. Good analysis and evaluation Jerry Gilley & skills Steven Eggland 2. Excellent group facilitation skills: Should relate well to others 3. High intelligence 4. Teaching skills; wants to teach 5. Seeks self-actualization, rather than security and money 6. Powerful written communication and presentation skills 7. Program design skills 1989 8. Experience in subject-matter
  • 160. What Competencies required? Learning Agents 1. Good analysis and evaluation Jerry Gilley & skills Steven Eggland 2. Excellent group facilitation skills: Should relate well to others 3. High intelligence 4. Teaching skills; wants to teach 5. Seeks self-actualization, rather than security and money 6. Powerful written communication and presentation skills 7. Program design skills 1989 8. Experience in subject-matter
  • 161. What Competencies required? Learning Agents 1. Good analysis and evaluation Jerry Gilley & skills Steven Eggland 2. Excellent group facilitation skills: Should relate well to others 3. High intelligence 4. Teaching skills; wants to teach 5. Seeks self-actualization, rather than security and money 6. Powerful written communication and presentation skills 7. Program design skills 1989 8. Experience in subject-matter
  • 162. What Competencies required? Learning Agents 1. Good analysis and evaluation Jerry Gilley & skills Steven Eggland 2. Excellent group facilitation skills: Should relate well to others 3. High intelligence 4. Teaching skills; wants to teach 5. Seeks self-actualization, rather than security and money 6. Powerful written communication and presentation skills 7. Program design skills 1989 8. Experience in subject-matter
  • 163. What Competencies required? Learning Agents 1. Good analysis and evaluation Jerry Gilley & skills Steven Eggland 2. Excellent group facilitation skills: Should relate well to others 3. High intelligence 4. Teaching skills; wants to teach 5. Seeks self-actualization, rather than security and money 6. Powerful written communication and presentation skills 7. Program design skills 1989 8. Experience in subject-matter
  • 164. What Competencies required? Learning Agents 1. Good analysis and evaluation Jerry Gilley & skills Steven Eggland 2. Excellent group facilitation skills: Should relate well to others 3. High intelligence 4. Teaching skills; wants to teach 5. Seeks self-actualization, rather than security and money 6. Powerful written communication and presentation skills 7. Program design skills 1989 8. Experience in subject-matter
  • 165. What Competencies required? Learning Agents 1. Good analysis and evaluation Jerry Gilley & skills Steven Eggland 2. Excellent group facilitation skills: Should relate well to others 3. High intelligence 4. Teaching skills; wants to teach 5. Seeks self-actualization, rather than security and money 6. Powerful written communication and presentation skills 7. Program design skills 1989 8. Experience in subject-matter
  • 166. What Competencies required? Learning Agents 1. Good analysis and evaluation Jerry Gilley & skills Steven Eggland 2. Excellent group facilitation skills: Should relate well to others 3. High intelligence 4. Teaching skills; wants to teach 5. Seeks self-actualization, rather than security and money 6. Powerful written communication and presentation skills 7. Program design skills 1989 8. Experience in subject-matter
  • 167. What Competencies required? Role Instructional Designers
  • 168. What Competencies required? Instructional Designers 1. Ability to conduct needs Jerry Gilley & assessment Steven Eggland 2. Assess learners and trainees 3. Analysis of job, task and content 4. Develop performance measurements 5. Specify instructional strategies 6. Design instructional material 7. Evaluate instruction/training 8. Design management system 9. Excellent planning skills 1989 10.Excellent communication skills
  • 169. What Competencies required? Instructional Designers 1. Ability to conduct needs Jerry Gilley & assessment Steven Eggland 2. Assess learners and trainees 3. Analysis of job, task and content 4. Develop performance measurements 5. Specify instructional strategies 6. Design instructional material 7. Evaluate instruction/training 8. Design management system 9. Excellent planning skills 1989 10.Excellent communication skills
  • 170. What Competencies required? Instructional Designers 1. Ability to conduct needs Jerry Gilley & assessment Steven Eggland 2. Assess learners and trainees 3. Analysis of job, task and content 4. Develop performance measurements 5. Specify instructional strategies 6. Design instructional material 7. Evaluate instruction/training 8. Design management system 9. Excellent planning skills 1989 10.Excellent communication skills
  • 171. What Competencies required? Instructional Designers 1. Ability to conduct needs Jerry Gilley & assessment Steven Eggland 2. Assess learners and trainees 3. Analysis of job, task and content 4. Develop performance measurements 5. Specify instructional strategies 6. Design instructional material 7. Evaluate instruction/training 8. Design management system 9. Excellent planning skills 1989 10.Excellent communication skills
  • 172. What Competencies required? Instructional Designers 1. Ability to conduct needs Jerry Gilley & assessment Steven Eggland 2. Assess learners and trainees 3. Analysis of job, task and content 4. Develop performance measurements 5. Specify instructional strategies 6. Design instructional material 7. Evaluate instruction/training 8. Design management system 9. Excellent planning skills 1989 10.Excellent communication skills
  • 173. What Competencies required? Instructional Designers 1. Ability to conduct needs Jerry Gilley & assessment Steven Eggland 2. Assess learners and trainees 3. Analysis of job, task and content 4. Develop performance measurements 5. Specify instructional strategies 6. Design instructional material 7. Evaluate instruction/training 8. Design management system 9. Excellent planning skills 1989 10.Excellent communication skills
  • 174. What Competencies required? Instructional Designers 1. Ability to conduct needs Jerry Gilley & assessment Steven Eggland 2. Assess learners and trainees 3. Analysis of job, task and content 4. Develop performance measurements 5. Specify instructional strategies 6. Design instructional material 7. Evaluate instruction/training 8. Design management system 9. Excellent planning skills 1989 10.Excellent communication skills
  • 175. What Competencies required? Instructional Designers 1. Ability to conduct needs Jerry Gilley & assessment Steven Eggland 2. Assess learners and trainees 3. Analysis of job, task and content 4. Develop performance measurements 5. Specify instructional strategies 6. Design instructional material 7. Evaluate instruction/training 8. Design management system 9. Excellent planning skills 1989 10.Excellent communication skills
  • 176. What Competencies required? Instructional Designers 1. Ability to conduct needs Jerry Gilley & assessment Steven Eggland 2. Assess learners and trainees 3. Analysis of job, task and content 4. Develop performance measurements 5. Specify instructional strategies 6. Design instructional material 7. Evaluate instruction/training 8. Design management system 9. Excellent planning skills 1989 10.Excellent communication skills
  • 177. What Competencies required? Instructional Designers 1. Ability to conduct needs Jerry Gilley & assessment Steven Eggland 2. Assess learners and trainees 3. Analysis of job, task and content 4. Develop performance measurements 5. Specify instructional strategies 6. Design instructional material 7. Evaluate instruction/training 8. Design management system 9. Excellent planning skills 1989 10.Excellent communication skills
  • 178. What Competencies required? Instructional Designers 1. Ability to conduct needs Jerry Gilley & assessment Steven Eggland 2. Assess learners and trainees 3. Analysis of job, task and content 4. Develop performance measurements 5. Specify instructional strategies 6. Design instructional material 7. Evaluate instruction/training 8. Design management system 9. Excellent planning skills 1989 10.Excellent communication skills
  • 179. What Competencies required? Role Performance Engineers
  • 180. What Competencies required? Performance Engineers 1. Results driven Jerry Gilley & 2. Investigative Steven Eggland 3. Know how to set and maintain standards 4. Cooperative / collaborative 5. Flexible while maintaining key principles 6. Willing and able to add value 1989
  • 181. What Competencies required? Performance Engineers 1. Results driven Jerry Gilley & 2. Investigative Steven Eggland 3. Know how to set and maintain standards 4. Cooperative / collaborative 5. Flexible while maintaining key principles 6. Willing and able to add value 1989
  • 182. What Competencies required? Performance Engineers 1. Results driven Jerry Gilley & 2. Investigative Steven Eggland 3. Know how to set and maintain standards 4. Cooperative / collaborative 5. Flexible while maintaining key principles 6. Willing and able to add value 1989
  • 183. What Competencies required? Performance Engineers 1. Results driven Jerry Gilley & 2. Investigative Steven Eggland 3. Know how to set and maintain standards 4. Cooperative / collaborative 5. Flexible while maintaining key principles 6. Willing and able to add value 1989
  • 184. What Competencies required? Performance Engineers 1. Results driven Jerry Gilley & 2. Investigative Steven Eggland 3. Know how to set and maintain standards 4. Cooperative / collaborative 5. Flexible while maintaining key principles 6. Willing and able to add value 1989
  • 185. What Competencies required? Performance Engineers 1. Results driven Jerry Gilley & 2. Investigative Steven Eggland 3. Know how to set and maintain standards 4. Cooperative / collaborative 5. Flexible while maintaining key principles 6. Willing and able to add value 1989
  • 186. What Competencies required? Performance Engineers 1. Results driven Jerry Gilley & 2. Investigative Steven Eggland 3. Know how to set and maintain standards 4. Cooperative / collaborative 5. Flexible while maintaining key principles 6. Willing and able to add value 1989
  • 187. What Competencies required? Role HRD Consultants
  • 188. What Competencies required? HRD Consultants 1. Interpersonal skills Jerry Gilley & 2. Conceptual skills Steven Eggland 3. Technical skills 4. Integrative skills 5. Analytical skills 6. Political awareness skills 7. Conflict resolution skills 8. Objectivity 9. Organizational awareness 10.Specialized knowledge 1989
  • 189. What Competencies required? HRD Consultants 1. Interpersonal skills Jerry Gilley & 2. Conceptual skills Steven Eggland 3. Technical skills 4. Integrative skills 5. Analytical skills 6. Political awareness skills 7. Conflict resolution skills 8. Objectivity 9. Organizational awareness 10.Specialized knowledge 1989
  • 190. What Competencies required? HRD Consultants 1. Interpersonal skills Jerry Gilley & 2. Conceptual skills Steven Eggland 3. Technical skills 4. Integrative skills 5. Analytical skills 6. Political awareness skills 7. Conflict resolution skills 8. Objectivity 9. Organizational awareness 10.Specialized knowledge 1989
  • 191. What Competencies required? HRD Consultants 1. Interpersonal skills Jerry Gilley & 2. Conceptual skills Steven Eggland 3. Technical skills 4. Integrative skills 5. Analytical skills 6. Political awareness skills 7. Conflict resolution skills 8. Objectivity 9. Organizational awareness 10.Specialized knowledge 1989
  • 192. What Competencies required? HRD Consultants 1. Interpersonal skills Jerry Gilley & 2. Conceptual skills Steven Eggland 3. Technical skills 4. Integrative skills 5. Analytical skills 6. Political awareness skills 7. Conflict resolution skills 8. Objectivity 9. Organizational awareness 10.Specialized knowledge 1989
  • 193. What Competencies required? HRD Consultants 1. Interpersonal skills Jerry Gilley & 2. Conceptual skills Steven Eggland 3. Technical skills 4. Integrative skills 5. Analytical skills 6. Political awareness skills 7. Conflict resolution skills 8. Objectivity 9. Organizational awareness 10.Specialized knowledge 1989
  • 194. What Competencies required? HRD Consultants 1. Interpersonal skills Jerry Gilley & 2. Conceptual skills Steven Eggland 3. Technical skills 4. Integrative skills 5. Analytical skills 6. Political awareness skills 7. Conflict resolution skills 8. Objectivity 9. Organizational awareness 10.Specialized knowledge 1989
  • 195. What Competencies required? HRD Consultants 1. Interpersonal skills Jerry Gilley & 2. Conceptual skills Steven Eggland 3. Technical skills 4. Integrative skills 5. Analytical skills 6. Political awareness skills 7. Conflict resolution skills 8. Objectivity 9. Organizational awareness 10.Specialized knowledge 1989
  • 196. What Competencies required? HRD Consultants 1. Interpersonal skills Jerry Gilley & 2. Conceptual skills Steven Eggland 3. Technical skills 4. Integrative skills 5. Analytical skills 6. Political awareness skills 7. Conflict resolution skills 8. Objectivity 9. Organizational awareness 10.Specialized knowledge 1989
  • 197. What Competencies required? HRD Consultants 1. Interpersonal skills Jerry Gilley & 2. Conceptual skills Steven Eggland 3. Technical skills 4. Integrative skills 5. Analytical skills 6. Political awareness skills 7. Conflict resolution skills 8. Objectivity 9. Organizational awareness 10.Specialized knowledge 1989
  • 198. What Competencies required? HRD Consultants 1. Interpersonal skills Jerry Gilley & 2. Conceptual skills Steven Eggland 3. Technical skills 4. Integrative skills 5. Analytical skills 6. Political awareness skills 7. Conflict resolution skills 8. Objectivity 9. Organizational awareness 10.Specialized knowledge 1989
  • 199. HRD in the 21 st century Let us end by briefly examining the latest trend that may be turning HRD on its head!
  • 200. HRD in the 21 st century
  • 201. HRD in the 21 st century The traditional “employee”
  • 202. HRD in the 21 st century … is an endangered species – particularly in The traditional “employee” the white collar world.
  • 203. HRD in the 21 st century … is an endangered species – particularly in The traditional “employee” the white collar world.
  • 204. HRD in the 21 st century Replaced by… The traditional “employee”
  • 205. HRD in the 21 st century The Contract Professional Replaced by…
  • 206. HRD in the 21 st century The Contract Professional Replaced by… The CEO of ME, Inc.
  • 207. HRD in the 21 st century The Contract Professional … who works for corporations, whether as “employee” or “contractor” – based on a project-based … The CEO of ME, Inc.
  • 208. HRD in the 21 st century The Contract Professional … who works for corporations, whether as “employee” or “contractor” – based on a project-based … The CEO of ME, Inc.
  • 209. HRD in the 21 st century The Contract Professional … who works for corporations, whether as “employee” or “contractor” – based on a project-based … The CEO of ME, Inc.
  • 210. HRD in the 21 st century The Contract Professional … who works for corporations, whether as “employee” or “contractor” – based on a project-based … The CEO of ME, Inc.
  • 211. HRD in the 21 st century The Contract Professional …which clearly identifies the roles, responsibilities, goals, deliverables, duration, success criteria, compensation, bonus, and extendibility of the contract based on mutual satisfaction. The CEO of ME, Inc.
  • 212. HRD in the 21 st century The Contract Professional Thus, the 21st century “employee” will move from contract to contract, as long as both parties are mutually satisfied. The CEO of ME, Inc.
  • 213. HRD in the 21 st century The Contract Professional Thus, the 21st century “employee” will move from contract to contract, as long as both parties are mutually satisfied. The CEO of ME, Inc.
  • 214. HRD in the 21 st century The Contract Professional Thus, the 21st century “employee” will move from contract to contract, as long as both parties are mutually satisfied. The CEO of ME, Inc.
  • 215. HRD in the 21 st century The Contract Professional And that is the way the dice may roll in the near future… thereby making HRD perhaps the most important “resource” in the organization. The CEO of ME, Inc.
  • 216. HRD in the 21 st century The Contract Professional And that is the way the dice may roll in the near future… thereby making HRD perhaps the most important “resource” in the organization. The CEO of ME, Inc.
  • 217. HRD in the 21 st century And that is the way the dice may roll in the near future… thereby making HRD perhaps the most important “resource” in the organization. I leave you with that thought!
  • 218. ‘Solution Providers’ to Businesses www.regent.edu STRATEGY | TACTICS | OPERATIONS PRESENTED BY Probal DasGupta Student Email: Ph.D. in Organizational Leadership Mobile: probdas@regent.edu with Specialization in HRD +1-516-903-4279 LHRD 702 – Minor Project 1: HRD Orientation [Fall 2011]